There’s a revolution brewing in our government. Since the Obama administration released its Digital Government Strategy two years ago, agencies and industry have been working to modernize citizen-facing services. In a recent chat with US CIO Steven VanRoekel, he said “that transformation…is really starting to happen.” However, as well-intentioned as the effort has been, a recent survey found that it has gotten lost in translation. The 2014 Digital Government Study, administered by FedScoop and underwritten by Xerox, shows that while nearly everybody agrees on the need to create a digital government, the initiative faces significant challenges at the agency level.
Joining us today to talk more about the results are Goldy Kamali, CEO and Founder of FedScoop, Camille Tuutti, editorial director at FedScoop, Chuck Brooks, vice president and client executive for the Department of Homeland Security at Xerox, and Fred Baradari, VP and Client Executive for Department of Justice at Xerox