Health and human services agencies face an ever-changing landscape – from growing caseloads to constantly evolving technology. In response, US states are working hard to modernize their human services agencies’ operations.
In this podcast, Sherri Heller, senior vice president of Human Services at Xerox and winner of the National Child Support Enforcement Association’s Private Sector Individual of the Year award, will discuss what state human services programs can do to meet increased demands while using new service delivery models and technology to transform the way they serve their citizens.
For more information, you can listen to a replay of “Transforming State and County Health and Human Services: New Business Models”, an APHSA webinar hosted by Sherri, here.
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