How do you handle angry customers via social media? This can be a very dicey subject and Janice Clark, owner of BizMSolutions and host of Social Media Help Not Hype, tackles it head on here on Word of Mom Radio.
More than 70% of clients complaints are ignored in social media. Think this makes for good customer service? Think again!!! It makes for very angry customers who share their displeasure with the world. In our Tuesday Business Spotlight, Janice is going to discuss what makes a client or prospect so angry and what you can do to prevent it and/or repair the damage once it happens.
Join Janice July 15th at 10amPT/1pmET and LIVE on your time in archive and find out why thousands are downloading episodes of the Social Media Help Not Hype show!
Thanks to our show sponsors Healthy Concepts and Safety First Bags. Meet them and all our sponsors in our Mompreneur Marketplace.
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