Steve Koenig of the Consumer Electronics Association talks about CE trends

Steve Koenig, Director, Industry Analysis, Consumer Electronics Association, talks to Kelly Hushin, Online Content Manager for Consumer Returns, about the current economic landscape for consumer electronics, what people are buying, why they return, and what some best practices are for both retailers and manufacturers. Consumer Returns is a three-day conference addressing the challenges and strategies of reverse logistics programs for consumer electronics, home appliances and telecommunications companies.