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IBM Vice President, Social Business Evangelism, and author of Get Bold! Using Social Media to Create a New Type of Social Business, Sandy Carter, describes how to use social media tools and techniques to build a company that is more dynamic, collaborative, efficient, customer driven, and successful. Sandy Carter shares ideas for transforming any business into a top performing social business. Sandy Carter offers her six step AGENDA that covers all aspects of a business, inside and outside of the organization. Learn how to use social media to boost innovation, cost reduction, customer relationships, and talent management to create maximum business value through social media.
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