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WalletPop

The Cult of the Customer

by WalletPop

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in Business
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Build your business even in a down economy. Join Barbara Bartlein, The People Pro, as she interviews Shep Hyken, author of "The Cult of the Customer." You will learn how to create a customer-focused culture that turns satisfied customers into customer evangelists.
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Tags:
Customer Service,
Customer Loyalty,
Business,
Recession,
Service
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