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Can't Buy Me Love - The Truth about Customer Experience Management

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Leigh Duncan Durst
Customer experience expert Leigh Duncan Durst, CEO of Livepath, will be our guest on the Friday, April 3rd edition of User Friendly Thinking radio which airs a noon central time.

We will discuss ways companies can improve customer service management across all channels, online and off, as well as reasons why so many companies fall short in that arena.

We will also touch on the topic of Web design with a view toward enhancing customer experience.

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