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Networking on MainStreet w/ guest Errol Allen & Steve Levine

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Errol Allen has over 25 years of hands – on experience in the customer service industry including 13 years in a management role. Errol has worked in several industries within the service sector including security systems, newspaper, software, cable television and insurance. Having held positions as an Internal Customer Service Consultant, Call Center Quality Manager and Operations Analyst, Errol understands that a ”systems” orientation is crucial to providing excellent customer service. He is experienced in facilitating interdepartmental process improvement projects to insure efficient service delivery to both internal and external customers

Steve Levine, Executive Publisher of Small Business Today Magazine.Steve Levine has more than 30 years experience in publishing, advertising and advertising sales. He founded the Metro Houston Apartment Guide, The Jacksonville Communities Guide and Perfect Wedding Guides. Steve was also directly responsible for the meteoric growth of publications such as Real Estate Executive and Homes & Land Magazine

 

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