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Special Guest Carol Jones & Steve Hemphill

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Tough Talk Radio Network

Tough Talk Radio Network


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Carol Jones - The humble product that raised us up from the ashes, the Fitz Like A Glove Ironing Board Cover, now has 250,000 one on one customers around the world. And many of them are friends because my business is very personal, very warm and very caring. All my products are made with love and care in rural Australia by men and women who have a disability. They put their heart & soul into everything they do. And it shows. The sewing company we use is 90 minutes further west and has been a successful partnership since 1994. It took us 14 gruelling years to pay off debt and establish a successful business based on one of the most boring products in the world. But we’re now in a place that’s the envy of our friends and customers. My story has been written about in every major publication in Australia and many places online. Steve Hemphill gets the message across that loving your customers is what makes you successful. And when you show them you'll walk over broken glass to make them happy, they'll do the same for you. This is my website http://www.interfaceaustralia.com Click on the link to my podcasts and start with May 2009. Look at the titles. Every one is about what you love to discuss. If you click on my blog icon, Ironing Diva, you’ll discover what kind of person I am. I graduated Abilene Christian University in 1979 with a degree in Marketing. Owned a technology company in East Texas for 28 years. Wrote a book on heaven, "My search for the Real Heaven" in 2009. The response was so enthusiastic that I sold out my company to my Christian partners, and now pursue full time ministry. If we're not EXCITED about heaven, it KILLS the spirit of enthusiasm.