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Sylvia H.

http://www.SpringboardTraining.com


Country: United States

Language: English

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Sylvia H.

Sylvia H.

Get your mind and life set for the new year - or any new goal in life. Listen to Paul Lawrence Vann's "Wealthy Speaker" 100th show from 12/31/2008 now! (http://www.blogtalkradio.com/paullawrencevann/2009/01/01/The-Wealthy-Speakers-100th-Show) Hear Paul and guests Chris Gross and myself talk about how to prepare yourself for and take action to achieve YOUR successes.

Think About It!  

"Think About It!" (this program) covers topics related to workplace and life success. Come ride with Sylvia on your road to success with stops along the way at places such as (but not exclusive to)...becoming a better communicator, presenting yourself positively, life balance, self esteem, interviewing skills, leadership, what it takes to get promoted, and other work-life topics. Schedule your listening and learning with a group and continue discussion on our topics at lunch (or other meal time) or at a department meeting for even greater personal and professional impact. Download segments and listen to them while you commute or when you travel; have discussions with your colleagues, employees, or families. The more who learn and grow from these segments, the more I fulfill my goal and sustain my passion for teaching others and continued learning. =============================================================================== Sylvia is your expert on the "people skills" for workplace, business - and life - success. She is Founder and Chief Everything Officer (CEO) of Springboard Training. She is an author of books and articles, a workshop facilitator, keynote speaker, and television talk show host. (And motorcycle rider. Thus, her trademark business caricature.) Her television program "Think About It!" appears on Montgomery (MD) cable channel 16 (see the link on this profile page). And she has a monthly subscription training and personal development program called Subscribe2Succeed (see the Springboard Training website for info and registration). ================================================================================ Tune in, take what you hear, and...well...think about it!

  • Featured Episode

    WWSPD?

    Sylvia H.

    Date / Time:

    Category: Business


    We are all tagged for success. (And if you feel you need a reminder, learn how to get your very own success tag in this segment!) At times, we might stumble as we pursue our life's goals. This segment offers pointers to help you keep your success goals on track. Sylvia suggests moving through obstacles to success by asking, "WWSPD?"
  • On Demand Episodes

    Original Air Date:

    Civil, Right: Correctness in Civility With Others

    "In the ‘olden days’ people used to show RESPECT!” “We don’t have to invite each other home for dinner; we just need to be CIVIL around here.” Do either of these statements sound familiar? The workplace; school; volunteer opportunity; or other environment where we work with more than ourselves requires a modicum of acceptable interpersonal social behavior. Defining “acceptable behavior” and determining whether we want to practice it are our challenges. We’re not talking about the complexities of productive teamwork here. We’re talking just getting along with others with whom we must spend time. In this success segment we will: (a.)Define “civil/ity”, “right”, “correctness”, and “appropriate behavior”, (b.) Determine the importance of being civil and practicing appropriate social behaviors, and (c.) Identify specific behaviors that eliminate—or at least minimize—contentiousness in environments where people must work, learn, play, volunteer, pray, and otherwise be together…not necessarily having picked each other’s company by choice.

  • Original Air Date:

    Excellent Customer Service: Give It. Get It?

    Excellent customer service has become a common phrase repeatedly ignored. When business is good it is usually due to a combination of a business earning a reputation for offering a quality product or service, good customer service, and positive external economic factors. When business is bad it is more imperative than ever to maintain—and up the ante with—excellent customer service. Businesses that (and employees who) do so survive tough times and position themselves to thrive when “times are good again”. In this session we: (1) Define “customer”, “service”, and “excellence”, (2) Tie the importance of excellent customer service to tough business times, (3) Identify ways to consider excellent customer service and note examples of how we encounter such service, and (4) Meet the challenge to examine ways we can give excellent customer service by going beyond “just what we need to do for the job”.

  • Original Air Date:

    Success Language: Work-Life Skills for Success (Part 7 – It’s Time: How To Be ‘On Time’ for Appointm

    “Meeting starts at 9:00AM.” “I’ll be at the entrance at 3:15PM.” “Class starts promptly at 1:30PM.” “Pick me up at 7:20AM.” We issue—or hear—some version of these statements throughout our lives. Whether at work, play, civic, medical, or other appointments, we have time milestones to meet. Yet how many times are we actually “on time”? In this segment you receive a specific process for being on time more often and with greater success. You hear why being on time is important, how I learned a surefire process for being on time, and a step-by-step procedure you can implement to ensure that you, too, show up on time. Pass this audio program along to someone else you know who seems to have an “on time” issue. You can say that I made you do it! This program is part of a multi-part series on work-life skills for success based on the "Success Language" programs, card deck, and book by Sylvia Henderson. Cards and book are available at Amazon.com or at Sylvia’s website—SpringboardTraining.com, educational tools link. Optional worksheet available upon request.

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