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Sylvia H.
1/2/2009 6:26 PM UTC
Get your mind and life set for the new year - or any new goal in life. Listen to Paul Lawrence Vann's "Wealthy Speaker" 100th show from 12/31/2008 now! (http://www.blogtalkradio.com/paullawrencevann/2009/01/01/The-Wealthy-Speakers-100th-Show) Hear Paul and guests Chris Gross and myself talk about how to prepare yourself for and take action to achieve YOUR successes.
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"Think About It!" (this program) covers topics related to workplace and life success. Come ride with Sylvia on your road to success with stops along the way at places such as (but not exclusive to)...becoming a better communicator, presenting yourself positively, life balance, self esteem, interviewing skills, leadership, what it takes to get promoted, and other work-life topics. Schedule your listening and learning with a group and continue discussion on our topics at lunch (or other meal time) or at a department meeting for even greater personal and professional impact. Download segments and listen to them while you commute or when you travel; have discussions with your colleagues, employees, or families. The more who learn and grow from these segments, the more I fulfill my goal and sustain my passion for teaching others and continued learning. =============================================================================== Sylvia is your expert on the "people skills" for workplace, business - and life - success. She is Founder and Chief Everything Officer (CEO) of Springboard Training. She is an author of books and articles, a workshop facilitator, keynote speaker, and television talk show host. (And motorcycle rider. Thus, her trademark business caricature.) Her television program "Think About It!" appears on Montgomery (MD) cable channel 16 (see the link on this profile page). And she has a monthly subscription training and personal development program called Subscribe2Succeed (see the Springboard Training website for info and registration). ================================================================================ Tune in, take what you hear, and...well...think about it!
Date / Time: 7/13/2009 2:00 PM UTC
Category: Business
Call-in Number: (646) 595-4813
Sylvia Henderson covers topics related to workplace and life success. Come ride with Sylvia on your road to success with stops along the way at places such as (but not exclusive to) becoming a better communicator, presenting yourself positively, life balance, self esteem, interviewing skills, leadership, what it takes to get promoted, and other work-life topics. Think about it! (And listen.)
Upcoming Episodes
7/20/2009 2:00 PM UTC - Regular Weekly Broadcast of "Think About It!"
7/27/2009 2:00 PM UTC - Regular Weekly Broadcast of "Think About It!"
8/3/2009 2:00 PM UTC - Regular Broadcast - "Think About It!"
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Date / Time: 2/25/2008 3:00 PM UTC
We are all tagged for success. (And if you feel you need a reminder, learn how to get your very own success tag in this segment!) At times, we might stumble as we pursue our life's goals. This segment offers pointers to help you keep your success goals on track. Sylvia suggests moving through obstacles to success by asking, "WWSPD?"
Original Air Date: 3/16/2009 2:00 PM UTC
“But we’ve always done it that way. “It’s always been this way.” “It will never work.” How many similar excuses have you heard or used? Zig Ziglar—motivational speaker and success guru—calls it stinkin’ thinkin’. I just call them sorry-a__ excuses for being lazy or short-sighted. Have I used them? Of course! I’m human. I believe, however, that those for whom I’ve had the privilege of leading over the past decade will confirm that I catch and challenge myself, and others, to get past these thoughts and think beyond conformity and “the past”. . In this program we will: (1) Reveal some of the phrases that get in our way; (2) Examine reasons why we say or think “Always/never that way” and why such thinking is harmful for ourselves and our organizations; (3) Hear stories of such thinking in action, to illustrate the above points; (4) Accept the challenge to overcome our “but it’s…” thoughts to think beyond conformity and the past. . NOTE: To learn how to overcome this "But it..." thinking cycle and other "people skills for success", sign up for learning opportunities at Subscribe2Succeed.com.
Original Air Date: 3/9/2009 2:00 PM UTC
Are you "in sales" or "in customer service"? (Hint: The answer is "yes" for anyone reading this.) Whether you outright exchange a product or service for money or not, you sell yourself and serve others when you interact with people. Most of us interact with SOMEONE at some time! When we do, how we LISTEN is as important as how and what we say. This session defines "active listening", explains the importance of acquiring and practicing active listening skills, and identifies specific behaviors that represent what we call "active listening skills".
Original Air Date: 2/9/2009 3:00 PM UTC
If you ride a motorcycle you will drop your bike at least once during your riding experience through the years. If you ride a bicycle you are sure to take a spill at some point in time when you ride long enough. Falling is a rite of passage; so is getting back up and on with the ride. In life, dropping your bike is a metaphor for encountering tough times; experiencing down-turns. How you pick yourself up and move forward through difficulties depends on factors learned, natural to you, and nurtured within you. A motorcyclist resorts to the basics of riding protocol to pick up a heavy bike and get back to the ride. In this session we examine the basics of interpersonal skills we employ to pick ourselves up and move through our heavy loads to get to our destinations, whether a job, career, goal, business, relationship, or other aspect of life.
Original Air Date: 2/2/2009 11:30 PM UTC
Sylvia Henderson covers topics related to workplace and life success. In this segment Sylvia provides tips for lessening the chance that you are the first one picked to receive a "pink slip", otherwise known as layoff, downsizing, rightsizing, reorganizing, and other such terms. While there are no guarantees of keeping a job, there are ways to ensure and communicate your value to the organization as much as possible. Following these tips may provide just the right edge for you.
Original Air Date: 1/26/2009 3:00 PM UTC
"In the ‘olden days’ people used to show RESPECT!” “We don’t have to invite each other home for dinner; we just need to be CIVIL around here.” Do either of these statements sound familiar? The workplace; school; volunteer opportunity; or other environment where we work with more than ourselves requires a modicum of acceptable interpersonal social behavior. Defining “acceptable behavior” and determining whether we want to practice it are our challenges. We’re not talking about the complexities of productive teamwork here. We’re talking just getting along with others with whom we must spend time. In this success segment we will: (a.)Define “civil/ity”, “right”, “correctness”, and “appropriate behavior”, (b.) Determine the importance of being civil and practicing appropriate social behaviors, and (c.) Identify specific behaviors that eliminate—or at least minimize—contentiousness in environments where people must work, learn, play, volunteer, pray, and otherwise be together…not necessarily having picked each other’s company by choice.
Original Air Date: 1/19/2009 3:00 PM UTC
Excellent customer service has become a common phrase repeatedly ignored. When business is good it is usually due to a combination of a business earning a reputation for offering a quality product or service, good customer service, and positive external economic factors. When business is bad it is more imperative than ever to maintain—and up the ante with—excellent customer service. Businesses that (and employees who) do so survive tough times and position themselves to thrive when “times are good again”. In this session we: (1) Define “customer”, “service”, and “excellence”, (2) Tie the importance of excellent customer service to tough business times, (3) Identify ways to consider excellent customer service and note examples of how we encounter such service, and (4) Meet the challenge to examine ways we can give excellent customer service by going beyond “just what we need to do for the job”.
Original Air Date: 1/12/2009 3:00 PM UTC
“Meeting starts at 9:00AM.” “I’ll be at the entrance at 3:15PM.” “Class starts promptly at 1:30PM.” “Pick me up at 7:20AM.” We issue—or hear—some version of these statements throughout our lives. Whether at work, play, civic, medical, or other appointments, we have time milestones to meet. Yet how many times are we actually “on time”? In this segment you receive a specific process for being on time more often and with greater success. You hear why being on time is important, how I learned a surefire process for being on time, and a step-by-step procedure you can implement to ensure that you, too, show up on time. Pass this audio program along to someone else you know who seems to have an “on time” issue. You can say that I made you do it! This program is part of a multi-part series on work-life skills for success based on the "Success Language" programs, card deck, and book by Sylvia Henderson. Cards and book are available at Amazon.com or at Sylvia’s website—SpringboardTraining.com, educational tools link. Optional worksheet available upon request.
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