We have all been to a bank and received less than desirable service. Your cash back was wrong. No one acknowledged you in the drive through. The teller was rude. Or, from a customer service provider’s standpoint, how about the customers who bring out-of-control children? Or the customer tries to pay their house loan in pennies?
Join keynote speaker and attitude changer Dawn Mushill for tips on how to give great customer service in order to garner the customers you deserve!