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The amazing Jon Koob is our first ever guest for this broadcast of The Trained Monkey Show.
Jon joins Emma and Dom, as Maya is MIA on an airport run, talking Robin Williams, Community and more.
Great insights into how psychology plays into community management, engagement, interaction and trolls.
Enjoy Emma's commitment as she broadcasts from the floor of a hotel lobby whilst on a family vacation. She gets a Webby for dedication!
State of the Industry: Facebook's TOS changes including advanced notice if there will be in-app purchases and banning like-gating for contests
Data collection in apps. What it's used for, what should be expected, what's unethical
How we use data as SM marketers
#AskJon: Psychology for Community Managers
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