BONUS: THE QUAD POD - Phoenix Comic Con

Jillian Squires (Phoenix Comic Con) joins us to talk:

• The task of managing 75,000 attendees
• Leveraging enthusiastic volunteers
• Negotiations with Actors, Vendors and The City of Phoenix
• The non-stop planning of an event this size
• Setting up appearances years in advance
• Managing growth vs. reducing user experience
• Maintaining reliability with vendors

• The ABSOLUTE need to be accessible to your audience, meaning… GET OFF YOUR PHONE!!!
• The management of literally HUNDERED OF TONS of product on a daily basis
• Big mistakes at this year’s convention and how that’s a GOOD thing
• Software and Systems, finding them, adjusting them and knowing when they need to be replaced
• How Jimmy Johns used a horrible situation to generate lifelong customers
• Accommodating talent requests, travel, limos and a cold diet coke at the snap of a finger
• The benefits of having a CIA agent on staff
• PS: Leonard Nimoy was apparently awesome