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After Hours Support - Let's Open This Can Of Worms

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We all want to please our client and help them to the best of our ability. Don't we want to do this for our families as well? How do some of the leading IT firms handle after hours support and what can we learn from their best practices. Join Stuart Crawford from Calgary's IT Matters, Jeff Wood from Wood Networks in Tyler, TX plus others as we discuss how to balance life with servicing the needs of our clients.

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