Deanna Byrne

Deanna Byrne

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David vs Goliath. Small indpendent hotel battles Expedia.

  Broadcast in Travel

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(347) 677-0789

Small hoteliers Tony and Cheri had a dream to retire in Mexico in the beautiful Playa del Carmen.

Their boutique B&B Luna Blue Hotel was their dream.

Recently they wrote a Blog Post regarding their trials and tribulations with their business relationship with Expedia.

Their blog went viral almost overnight. I had the wonderful opportunity to speak with them today via telephone in Mexico.

Their story needs to be heard. Potential clients should understand how the "online" booking system works and how Big Business can control inventory, bookings and income for small independent business.

You can read the full blog here:
http://playazone.wordpress.com/2012/12/04/expedia-bad-for-the-traveler-bad-for-the-hotel/

If you book online this is a NOT TO MISS episode. Call in with your questions, use our chat box. Be informed.

 

Tags:
Luna Blue Hotel
Expedia
Booking Online
Bait and Switch
Buyer Beware
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