Build Your Thriving Online Community

--> Guests: Miranda Marquit & Robyn Tippins, bloggers and co-authors of "Community-101" --> We'll Discuss: *How to gain a sold out customer base *How to earn increased customer loyalty and customer satisfaction *Proven methods in communicating and engaging your prospects --> Miranda Marquit is a professional blogger and freelance writer working from home. She has five years experience in the blogging and social media space, mainly providing content and support for corporate blogs. Miranda understands the importance of blogging and social media in online marketing and community building, and enjoys interacting and networking via the Internet. In addition to professional blogging, Miranda is a freelance writer with a Journalism degree. Her work has appeared in national magazines and on news Web sites. She is also a columnist for her local newspaper. --> Robyn Tippins is a community advocate with over 10 years experience in the social media space. From her early days marketing her own small business using forums and email lists, to blogging, podcasting, vlogging and video game immersion, she’s often used social networking to engage and communicate. In her current role, Robyn oversees the community aspect of the external developers on the Yahoo! Developer Network. Robyn has blogged for blog networks and corporations, podcasted for small and large businesses, worked closely with social networking sites, and advised Fortune 500 companies on social media and community. Her early podcasts featured some of the web’s most interesting and well-known Web 2.0 experts in fields such as VoIP, Technology, Open Source, Marketing, Social Networking, Video Games and Blogging.