http://www.blogtalkradio.com/texas-conflict-coachWelcome to the Texas Conflict Coach ® radio program with Founder and Host Patricia M Porter. Since 2009, we have produced over 325 podcasts. Check out our full Podcast Library and listen to episodes at www.texasconflictcoach.com Our program aims to help global listeners learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. enCopyright Patricia M. Porter (C/O Blogtalkradio)Sun, 16 Jun 2019 03:00:00 GMTThu, 12 Oct 2017 19:00:00 GMTSelf HelpBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/afad5a52-ad32-4f32-b9ac-fd97b01e1a07_pattie8.jpghttp://www.blogtalkradio.com/texas-conflict-coachWelcome to the Texas Conflict Coach ® radio program with Founder and Host Patricia M Porter. Since 2009, we have produced over 325 podcasts. Check out our full Podcast Library and listen to episodes at www.texasconflictcoach.com Our program aims to help global listeners learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. feeds@blogtalkradio.comBlogTalkRadio.comconflict,destructive,mediation,conflict coach,negotiation,workplace bullying,cyberbullying,emotional intelligence,courageous conversationsTexas Conflict CoachnoEnd Destructive Conflict NOW! Listen, Learn and Grow.episodichttp://www.blogtalkradio.com/texas-conflict-coach/2017/10/12/professionalizing-mediation-understanding-the-impact-of-taking-the-next-stepsBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2017/10/12/professionalizing-mediation-understanding-the-impact-of-taking-the-next-steps/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/10/12/professionalizing-mediation-understanding-the-impact-of-taking-the-next-stepsThu, 12 Oct 2017 19:00:00 GMTProfessionalizing Mediation: Understanding the Impact of Taking the Next StepsThis is a special live episode held during the annual Association for Conflict Resolution (ACR) conference. Mediation is a powerful process but is still largely society’s best kept secret outside of the litigated case arena.  Further professionalizing mediation promises to create public awareness and increase utilization.  We will examine the impact of taking the next steps for mediators and disputants alike.” Jennifer Kalfsbeek-Goetz received her B.A.S. in Psychology from the University of Minnesota, her M.A. in Sociology from the University of Maryland, and her Ph.D. in Education Administration from Capella University.  Dr. Kalfsbeek-Goetz is currently a Dean of Student Learning at Moorpark College in southern California and was formerly the assistant Dean of program development at California State University at Northridge.  Dr. Jack Goetz is a Lecturer in Law for the Judge Judith O. Hollinger Program in Alternative Dispute Resolution at USC Gould School of Law. As a neutral, Dr. Goetz serves the public privately as well as serving on various public panels. Dr. Goetz has advocated for increasing the public utilization of mediation by strengthening the protocols for practicing in the field through voluntary mediator certification.  He currently serves as the President-elect for the Southern California Mediation Association (SCMA) and is President of the Mediator Certification Consortium of California.  01:31:00Texas Conflict CoachnoAssociation for Conflict Resolution,Blog Talk Radio,Conflict Chat,conflict coach,Conflict ConnectionsAssociation of Conflict Resolution Conference2d915a28-1873-433f-9f04-c76616091097fullhttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/27/conflict-chat-challenges-of-working-in-a-gig-economyBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/27/conflict-chat-challenges-of-working-in-a-gig-economy/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/27/conflict-chat-challenges-of-working-in-a-gig-economyWed, 27 Sep 2017 00:00:00 GMTConflict Chat: Challenges of Working in a Gig EconomyGot Conflict? Are you a worker taking on short projects or "gigs?" Many temporary employees and independent consultants work in a Gig Economy. As the gig economy grows so do the challenges that employers, HR managers and workers face when it comes to communication and managing conflict. We will also talk about "At Will' employment and how it changes the employer's view of conflict and how they can 'throw the baby out with the bathwater' by quickly terminating employees vs. taking the time to work through the issues. 00:39:00Texas Conflict CoachnoConflict Coach,Coach Mentor,Conflict Connections,Conflict Management Coaching,problem solvingTalk about your conflict35624a26-7ff4-455b-832c-88e0e6ca20b3fullhttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/13/conflict-dynamics--identifying-your-behaviorsRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/13/conflict-dynamics--identifying-your-behaviors/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/09/13/conflict-dynamics--identifying-your-behaviorsWed, 13 Sep 2017 00:00:00 GMTConflict Dynamics - Identifying Your BehaviorsGot Conflict? In this episode, we will be talking with Dr. Debra Dupree, Relationships at Work, Inc. She is a certified master trainer for the Conflict Dynamics Profile (CDP). This profile identifies the hot buttons, and conflict behaviors that one uses when they are confronted by conflict. Are your behaviors constructive or destructive when you are confronted with conflict? How do we identify these behaviors and how do we begin to change? Dr.Debra Dupree, Founder and President of Relationships That Matter.  Relationships that Matter transforms people and companies into peace and profits. Debra is a former chairperson of the Association for Conflict Resolution (ACR) Workplace Section and Past-President of ADR-San Diego.  She professionally trains people internationally to become mediators, is a frequent speaker at local and national conferences, and is on the faculty of two major San Diego educational institutions.  Debra possesses a Master's degree in Counseling Psychology & Education from the University of California-Santa Barbara, Pre-doctoral training in Organizational Development & Disability Management from San Diego State University, and holds ACR’s designation for Advanced Practitioner in Workplace Mediation (AP).   She is a Master Trainer of Eckerd College’s Conflict Dynamic Profile (CDP) and currently specializes in “high conflict” relationships. 00:29:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict,Conflict Chat,conflict coachWhat are your hot buttons?http://www.blogtalkradio.com/texas-conflict-coach/2017/08/30/conflict-chathandling-intense-emotions-and-rageCurrent Eventshttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/30/conflict-chathandling-intense-emotions-and-rage/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/30/conflict-chathandling-intense-emotions-and-rageWed, 30 Aug 2017 00:00:00 GMTConflict Chat....Handling Intense Emotions and RageConflict Chat with Pattie Porter, Stephen Kotev and Abigail R.C. McManus DiscussionTopics: "When you are emotionally hijacked like in the recent road rage incident and untimely death of NFL football icon, Will Smith, what do we learn about how we handle our intense rage and emotions?"  Will Smith Death Police ReportWill Smith Death   00:34:00Texas Conflict CoachnoConflict Chats,Upcoming Programs | Tags: Abigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolutionemotionally hijackedhttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/23/reframing-campus-conflictHigher Educationhttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/23/reframing-campus-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/23/reframing-campus-conflictWed, 23 Aug 2017 00:00:00 GMTReframing Campus ConflictAre you a parent of a college student or an educator dealing with campus conflict? Maybe YOU are a student who's gotten into some trouble on your campus? If so, this shows for you. We spoke with Dr. Nancy Giacomini and Jennifer Meyer Schrage, J.D., editors of their new book "Reframing Campus Conflict: Student Conduct Practice through a Social Justice Lens." Giacomini and Schrage addressed how the culture and diversity of the student population have changed over the years, and how unfortunately, the system for dealing with student conduct and conflict incidents has becoming increasingly legalistic. How do we re-frame campus conflict so that it is inclusive, fair and is an alternative to the costly legal system? Nancy Geist Giacomini, Ed.D. is a private educator, mediator, facilitator, and author based in Chester County, PA. Nancy completed her Educational Leadership Degree at the University of Delaware while a Conflict Resolution Program (CRP) Associate in the Institute for Public Administration. She taught in the Master’s Program, mediated special education disputes for the Delaware Department of Education, and facilitated state-wide dialogue.   Jennifer Meyer Schrage, J.D. provides leadership to the Office of Student Conflict Resolution (OSCR) within the Division of Student Affairs at the University of Michigan. During her tenure at UM, Jennifer led the OSCR Team in departmental realignment and championed a nationally recognized full-spectrum menu of conflict resolution pathways, including mediation, restorative justice, and related innovative methods. This Spectrum Model was introduced at the 2008 Gehring Academy (Schrage & Thompson, 2008), featured at the 2009 annual conference and has evolved into a collaborative publication due out this summer.   00:54:00Texas Conflict Coachnocampus conflict,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsParents or Educators dealing with conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/09/back-to-school-building-a-bridge-of-positive-communication-to-create-a-positiveSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/09/back-to-school-building-a-bridge-of-positive-communication-to-create-a-positive/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/08/09/back-to-school-building-a-bridge-of-positive-communication-to-create-a-positiveWed, 09 Aug 2017 00:00:00 GMTBack to School: Building a Bridge of Positive Communication to Create a PositiveParent, you are your child's best advocate. Just like painting a room, the more preparation you do the better the result. It may seem like oversimplification when it comes to communicating to your school, especially if it has not always been the most positive process. Separating the facts, emotions, and results can be confusing. In this program we highlight three free resources that will help you: Gather the factsOrganize your informationIdentify effective ways to communicate with your child’s school /teacher Knowing your child’s learning style and being able to quantify and collaborate their interest and abilities to what is going on in the classroom is like having cliff notes for accelerated learning. If you are a parent who feels overwhelmed, dealing with the demands of work as well as your child’s school issues this conversation is for you. Angela Woodrow, whom as a coach, provides the opportunity for individuals and the organizations to discover distinctions, maintain focus, and develop and implement action plans. As a life long learner, she advocates for parents and teachers to build the bridge to positive education processes for all. Shehas over 20 years of experience in coaching individuals and organizations to success. An educational theater arts background gives her the passion to coach everyone to his or her utmost potential. Growing into the opportunities of tomorrow is how Angela sees everyone’s capabilities. A lifelong community volunteer with a personal philosophy to bloom where planted, Angela volunteers with her local faith-based education partners, and groups that promote scholarship for youth and the community arts.  She is an active member of the International Coach Federation, San Antonio Professional Coaches Association, and Business Networks International. 00:36:00Texas Conflict CoachnoAngela Woodrow,Blog Talk Radio,children,Coach-Mentor,communicationDo you communicate in a positive way?http://www.blogtalkradio.com/texas-conflict-coach/2017/07/26/conflict-chat-withpreparing-effectively-for-negotiated-conversationsCurrent Eventshttp://www.blogtalkradio.com/texas-conflict-coach/2017/07/26/conflict-chat-withpreparing-effectively-for-negotiated-conversations/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/07/26/conflict-chat-withpreparing-effectively-for-negotiated-conversationsWed, 26 Jul 2017 00:00:00 GMTConflict Chat with....Preparing Effectively for Negotiated ConversationsGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Discussion Topic: 17 Biggest Mistake That Killed Deals on Shark Tank Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. Stephen has dedicated his professional career to the practice and study of conflict resolution.  00:40:00Texas Conflict CoachnoAikido,blackbelt,Blog Talk Radio,Coach-Mentor,Conflict Chat17 Biggest Mistakeshttp://www.blogtalkradio.com/texas-conflict-coach/2017/07/12/the-3-cs-of-listeningSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/07/12/the-3-cs-of-listening/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/07/12/the-3-cs-of-listeningWed, 12 Jul 2017 00:00:00 GMTThe 3 C's of ListeningListening is a skill. It is an art. It is a discipline. It is hard. It takes attention and practice. It takes awareness. It is particularly hard when you don't want to hear the person who is talking to you. It is particularly hard in disagreements, arguments, and conflicts. How do we listen without being caught by the judgments, opinions, desires, justifications and stories rumbling around in our heads? In this session, we will be talking with Susan Shearouse, Frameworks for Agreement. We will explore the 3 C's of listening: how to prepare yourself and enter a difficult conversation able to hear what is being said, to be able to listen more effectively. 00:50:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsDo you have the skill for listening?http://www.blogtalkradio.com/texas-conflict-coach/2017/06/28/conflict-chat-our-nation-divided-and-a-path-to-reconciliationPoliticshttp://www.blogtalkradio.com/texas-conflict-coach/2017/06/28/conflict-chat-our-nation-divided-and-a-path-to-reconciliation/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/06/28/conflict-chat-our-nation-divided-and-a-path-to-reconciliationWed, 28 Jun 2017 00:00:00 GMTConflict Chat ….Our Nation Divided and a Path to ReconciliationGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a Host;Use the Reply box below to post your question or conflict situation;Join us in the chat room live on the night of the program. Post your comment or question here and we will bring it into the program;Join our LIVE Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/ 7 pm Central/ 8 pm Eastern Tracy Culbreath King is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. 00:33:00Texas Conflict CoachnoAikido,Black Belt,Blog Talk Radio,Coach-Mentor,Conflict ChatTalk to the expertshttp://www.blogtalkradio.com/texas-conflict-coach/2017/06/14/addressing-the-needs-of-lgbtq-youthYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2017/06/14/addressing-the-needs-of-lgbtq-youth/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/06/14/addressing-the-needs-of-lgbtq-youthWed, 14 Jun 2017 00:00:00 GMTAddressing the Needs of LGBTQ YouthStories of attacks on the way home from the bus stop, bullying in the classroom, and assaults in school hallways are all-too-frequent reminders that our community and many others throughout the US are still not safe places for lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people. Perhaps what is most heartbreaking is that some youth have come to believe that this is normal, that this is just part of growing up, or that this is how life is for LGBTQ individuals. SMYAL is working to change all that by providing an inclusive environment and empowering DC-area LGBTQ youth to be leaders and advocates for themselves and their peers in the broader community. We provide youth with the opportunities, support, and skills they need to de-escalate conflicts as they occur and to work within their community to root out these conflicts from their source. Andrew Barnett served as the Executive Director of SMYAL from 2009 to 2014, the only community-based organization solely dedicated to supporting lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth in the metro Washington, DC area. Mr. Barnett joined the SMYAL staff in 2005 and as named Executive Director in February 2009. Native to the Washington, DC metro area, Barnett began his involvement in LGBT youth ad ocacy by co-founding a Gay-Straight Alliance as a senior in high school and continued his involvement in LGBT student organizing while obtaining his B.A. at the Evergreen State College in Olympia, WA. In 2010, Barnett received the Metro Weekly Next Generation Award, which recognizes the accomplishments of LGBT activists, artists, and leaders under 30. 00:45:00Texas Conflict CoachnoAndrew Barnett,Bisexual,Blog Talk Radio,bullying,Coach-MentorWhat is normal?http://www.blogtalkradio.com/texas-conflict-coach/2017/05/31/conflict-chat-from-friendly-to-nasty-neighborSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/05/31/conflict-chat-from-friendly-to-nasty-neighbor/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/05/31/conflict-chat-from-friendly-to-nasty-neighborWed, 31 May 2017 00:00:00 GMTConflict Chat ….From Friendly to Nasty NeighborGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a Host;Use the Reply box below to post your question or conflict situation;Join us in the chat room live on the night of the program. Post your comment or question here and we will bring it into the program;Join our LIVE Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/ 7 pm Central/ 8 pm Eastern Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Tracy Culbreath King is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners.   00:42:00Texas Conflict CoachnoAlternative Dispute Resolution Coordinator,Annapolis,Blog Talk Radio,Coach-Mentor,Conflict ChatTopics in the newshttp://www.blogtalkradio.com/texas-conflict-coach/2017/05/17/mediation-elder-abuse-saving-the-familyParentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/05/17/mediation-elder-abuse-saving-the-family/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/05/17/mediation-elder-abuse-saving-the-familyWed, 17 May 2017 00:00:00 GMTMediation, Elder Abuse & Saving the FamilyAs Americans are getting older, more and more issues arise relating to elder abuse in financial and health care settings.  Studies show that the majority of abuse occurs within the family.  What can be done to resolve these issues?  Talk with a respected elder abuse mediator and author, Steve Mehta, to address these difficult issues. Here are strategies for avoiding elder abuse: 1) Be vigilant and watch for the early signs in your senior family member that might indicate "diminished capacity." You can do this by... a) Visiting your elderly family member more often especially if you do not live close by b) Calling on a regular basis so as to prevent isolation from that senior member of the family c) Talking to friends and family to get more information on how the elderly family member and caregiver are doing2) Before making accusations about elder abuse or neglect, get knowledgeable about the situation and try to understand what is happening a) Don't jump to conclusions or accusations b) Try to understand from the caregiver's perspective whether it be a sister, brother or other family member who lives day-in and day-out with the elder person3) Change the words you use from "You should have" or "You did that" TO I-statements. Take ownership of your feelings and thinking by saying "I feel left out." or "I think mom needs.." or "I believe..." This will prevent putting the other person on the defense.4) Stop talking and LISTEN without interruption. Steven G. Mehta is one of California's premier award-winning attorney mediators thanks to his work in helping resolve disputes in a variety of types of civil litigation. Steve has been successfully mediating complex cases since 1999.  00:45:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsMediation & Conflict Strategieshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/26/conflict-chat-an-old-and-new-narrative--sexual-harassmentSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/26/conflict-chat-an-old-and-new-narrative--sexual-harassment/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/26/conflict-chat-an-old-and-new-narrative--sexual-harassmentWed, 26 Apr 2017 00:00:00 GMTConflict Chat ....An Old and New Narrative - Sexual HarassmentDiscussion Topics: 1) Travis Kalanick Pushes Uber and Himself to the Precipice 2) Bill O'Reilly Let Go from Fox News Channel Amid Sexual Harassment Claims 3) FX Television Series - Feud: Bette and Joan Join us live. Here is how: Call 347-324-3591; press 1 and wait for a Host;Use the Reply box below to post your question or conflict situation;Join us in the chat room live on the night of the program. Post your comment or question here and we will bring it into the program;Join our LIVE Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/ 7 pm Central/ 8 pm Eastern Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her Master’s degree in Negotiation and Conflict Management. Abigail earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. 00:36:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsHelp with Conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/19/encouraging-restorative-community-conversations-with-the-comfort-zone-the-discRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/19/encouraging-restorative-community-conversations-with-the-comfort-zone-the-disc/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/19/encouraging-restorative-community-conversations-with-the-comfort-zone-the-discWed, 19 Apr 2017 00:00:00 GMTEncouraging Restorative Community Conversations with the Comfort Zone, the DiscOften our Alarm bells go off, blood pressure rises and our capacity to listen stops, when we hear ideas and opinions that seem radically different than ours.  What techniques can we use to increase trust and create the foundation for truly Restorative Conversations?  How might we create an environment that encourages people to listen deeply and speak openly?  Join Rose Gordon, Restorative Justice Facilitator, in exploring these questions and tips for facilitating conversations that can make a difference. Rose Gordon has been facilitating Restorative Justice for youth for over a decade.  She’s facilitated Restorative Approaches trainings in New Mexico and Thailand and views Restorative Approaches as a way of building peaceful communities and an “inoculation” against violence. Rose is the Program Coordinator for the Taos County Juvenile Justice Continuum, has been interviewed on Peace Talks Radio, is a member of the International Community of Restorative Researchers, co-hosted the PeaceXPeace Western and Muslim Women’s Dialogues and was invited to participate in the East Meets West Restorative Justice Summit in Turkey. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her Master’s degree in Negotiation and Conflict Management. Abigail earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. 00:29:00Texas Conflict CoachnoAbigail McManus,Apprentice,Blog Talk Radio,Coach-Mentor,Comfort ZoneRestore you conversationshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/12/being-in-conflict-lessons-learned-from-a-conflict-management-coachSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/12/being-in-conflict-lessons-learned-from-a-conflict-management-coach/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/12/being-in-conflict-lessons-learned-from-a-conflict-management-coachWed, 12 Apr 2017 00:00:00 GMTBeing in Conflict: Lessons Learned from a Conflict Management CoachConflict opportunities present itself in various ways. Often, we don't notice the impact of seemingly unimportant off-putting comments we make to others or the disagreements which brew in our minds leading to something bigger than it is. The key is communication and checking our assumptions about each other's motives and intentions instead of labeling, blaming and sitting in our hurt. The Founder and Host of the Texas Conflict Coach®, Pattie Porter, chats with special guest host Zena Zumeta about the lessons learned in how to embrace conflict constructively, courageously and with compassion. Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators.   Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. 00:29:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsLearned Lessonshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/05/inaugural-show-my-story-why-i-got-startedGoalshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/05/inaugural-show-my-story-why-i-got-started/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/04/05/inaugural-show-my-story-why-i-got-startedWed, 05 Apr 2017 00:00:00 GMTInaugural Show – My Story & Why I Got Startedot Conflict? The Texas Conflict Coach®, a division of Conflict Connections, Inc. provides consumer education and tools to build self-awareness, skills, and resources to manage conflict effectively. In this inaugural show, Pattie Porter connects with the audience by sharing her story of growing up in a high conflict family, and this led eventually to her work as a conflict management expert. Pattie sets the stage for future shows including the idea of giving fieldwork assignments. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators. Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions.   00:17:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsStarting Uphttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/29/conflict-chat-when-leaders-crash-creating-toxic-workplacesRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/29/conflict-chat-when-leaders-crash-creating-toxic-workplaces/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/29/conflict-chat-when-leaders-crash-creating-toxic-workplacesWed, 29 Mar 2017 00:00:00 GMTConflict Chat ....When Leaders Crash Creating Toxic WorkplacesGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a Host;Use the Reply box below to post your question or conflict situation;Join us in the chat room live on the night of the program. Post your comment or question here and we will bring it into the program;Join our LIVE Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/ 7 pm Central/ 8 pm Eastern Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession.   00:36:00Texas Conflict CoachnoAikido,Black Belt,Blog Talk Radio,Coach-Mentor,Conflict ChatGet the answers to your conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/22/is-incivility-the-norm-revising-civility-and-reversing-the-trendSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/22/is-incivility-the-norm-revising-civility-and-reversing-the-trend/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/22/is-incivility-the-norm-revising-civility-and-reversing-the-trendWed, 22 Mar 2017 00:00:00 GMTIs Incivility the Norm? – Revising Civility and Reversing the TrendIt seems that incivility has become the norm in our communities easily escalating to heated debates, protesting and violent riots. Civility is a human right in today's global society.  As global citizens, civility is vital to peaceful and harmonious co-existence of individuals, groups, organizations, and nations. Civility is a proactive approach to prevent incivility and maintain a safe and peaceful situation.  Civility gives dignity to human rights. Civility gives calmness to a potential explosive situation.  Civility is a positive response to a negative action that is mutually beneficial for all of us. In this episode, Dr. Ralph Steele addresses the questions such as,  “What is our role in responding in respectful ways? And How can each of us reverse the trend and incorporate daily strategies to revise civility?   Dr. Steele has over 10 years of experience in mediation of business and family issues. He has received two doctorate degrees; in Civil law and Mediation at Oxford University and has a Ph.D. in psychology. Dr. Steele is also a Board Certified Professional Counselor by American Psychotherapy Association and Texas Board of Examiners of Professional Counselors. Ralph honorably served as a United States naval officer and is devoted to developing our youth as future leaders who make a positive impact on society. Having received his pilot license from the Lincoln Aviation Institute, one of his favorite hobbies is flying planes. Dr. Steele's Alternative Dispute Resolution (ADR) Philosophy: Mediation and arbitration are ADR processes in which if all parties fully engage with the help of skilled professionals true civility and peace along with workable solutions prevail. 00:42:00Texas Conflict CoachnoBlog Talk Radio,Civility,Coach-Mentor,Conflict Chat,conflict coachAre you respectful in your response?http://www.blogtalkradio.com/texas-conflict-coach/2017/03/15/conflict-management-tools-for-workBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/15/conflict-management-tools-for-work/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/15/conflict-management-tools-for-workWed, 15 Mar 2017 00:00:00 GMTConflict Management Tools for WorkOver the last 8 years, we have produced 310 podcasts with experts from all over the world. Each month we will feature one of these programs in our “The Best of the Past” episodes. Whether it’s a difficult co-worker, a demanding boss or an angry client, you can learn to handle conflict at work effectively by managing your internal reactions first. Kathi Elster and Katherine Crowley show us how to cool down, then find the words to move a potentially hazardous work situation forward in a constructive manner.  Join Kathi, Katherine and Pattie Porter for a lively discussion on how to apply proven techniques for successfully navigating your most challenging workplace relationships. Katherine Crowley is Harvard-trained psychotherapist and Kathi Elster is a management consultant and executive coach.  They are the co-authors of Mean Girls at Work – How to Stay Professional When Things Get Personal, Working with You Is Killing Me, and Working for You Isn’t Working for Me. Their firm, K Squared Enterprises, is dedicated to helping clients manage interpersonal relationships in the workplace. 00:40:00Texas Conflict CoachnoAngry Client,Conflict Connections Inc,Constructive Manner,Cool Down,Demanding BossDo you know how to handle conflict?http://www.blogtalkradio.com/texas-conflict-coach/2017/03/08/appreciation-in-the-workplaceBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/08/appreciation-in-the-workplace/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/08/appreciation-in-the-workplaceWed, 08 Mar 2017 01:00:00 GMTAppreciation In The WorkplaceRecognition and Appreciation are skills that leaders use every day, or should. Join Kathy Stark and Scott Russell as they discuss simple and effective ways to engage and recognize your employees and further your business goals in 2017 and beyond. Kathy Stark has extensive experience in developing and executing large global recognition strategies, managing program development and large events that support the recognition strategies for an international corporation.   Kathy has been involved with Recognition Professionals for many years she is currently the President and is a Certified Recognition Professional. Scott Russell is a 20-year veteran of event management and recognition from his days as a concert promoter in Southern California to his most recent 12-year stint in Operations (Employee Experience) with Verizon Wireless. Scott is currently the Director of Client Success for the C.A. Short Company based in North Carolina. He works day in and day out to promote the value of recognition and engagement to his staff, his clients, and others. Scott writes an ongoing web series on Random Acts of Engagement and is an accomplished public speaker. As a music lover and musician himself, Scott has worked over the years with many artists and you may even catch him singing a song or two at our annual RPI conference. He was instrumental in managing the recent overhaul of the CRP curriculum and is excited to see it brought to the masses with the launch of the online curriculum in 2017. Scott is an Executive RPI Board member and chairs the RPI Community Action Team. Scott loves this motto and swears he lives by it: If at first you don’t succeed, redefine success. 00:39:00Texas Conflict CoachnoAlternative Dispute Resolution Coordinator,Annapolis,Appreciation,Blog Talk Radio,businessRecognize your employees in a positive wayhttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/01/conflict-chat-navigating-the-dating-world-without-getting-in-your-own-waySelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/01/conflict-chat-navigating-the-dating-world-without-getting-in-your-own-way/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/03/01/conflict-chat-navigating-the-dating-world-without-getting-in-your-own-wayWed, 01 Mar 2017 01:00:00 GMTConflict Chat: Navigating the Dating World Without Getting In Your Own WayGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches, and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Tracy CulbreathKing has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. In 2014 Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her master’s degree in negotiation and conflict management. Abigail earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. She uses her education and understanding to resolve productively and efficiently conflicts both at work and at home.  00:33:00Texas Conflict CoachnoAbigail McManus,Alternative Dispute Resolution Coordinator,Annapolis,Apprentice,Blog Talk RadioTalk to the Expertshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/22/dignity-humiliation-and-conflict-1Self Helphttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/22/dignity-humiliation-and-conflict-1/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/22/dignity-humiliation-and-conflict-1Wed, 22 Feb 2017 01:00:00 GMTDignity, Humiliation, and ConflictAll human beings are born free and equal in dignity and rights," this is the first statement of Article 1 of the Universal Declaration of Human Rights. Since this declaration's adoption in 1948, political rights have been foregrounded. Now the time has come for humankind to give dignity sustainable attention. Human rights are embedded in dignity, but dignity has a larger humanizing scope than rights. Dignity entails justice and peace, and it manifests as unity in diversity and supports an ethics of care. Evelin Lindner's work focuses on human dignity and humiliation. She is the Founding President of Human Dignity and Humiliation Studies (HumanDHS), a global transdisciplinary fellowship of concerned academics and practitioners who wish to promote dignity and transcend humiliation. She is a Co-founder of the World Dignity University initiative.   She has a dual education as a Medical Doctor and a Psychologist and carries two PhDs (Dr. med. and Dr. psychol.). She teaches globally. She is a research fellow at the University of Oslo, Norway, is affiliated, among others, with Columbia University in New York City (with the Advanced Consortium on Cooperation, Conflict, and Complexity, AC4), and with the Maison des Sciences de l'Homme in Paris. 01:08:00Texas Conflict CoachnoDignity entails justice and peacehttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/15/learn-how-to-diminish-digital-conflict-and-cyberbullyingYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/15/learn-how-to-diminish-digital-conflict-and-cyberbullying/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/15/learn-how-to-diminish-digital-conflict-and-cyberbullyingWed, 15 Feb 2017 01:00:00 GMTLearn How to Diminish Digital Conflict and CyberbullyingJoin us as we talk with Dan Raisbeck, co-founder of The Cybersmile Foundation, a non-profit organization that provides support and education for people who are affected by online abuse and cyberbullying. Dan talks about the work that Cybersmile does and how people can lower the risk of becoming a victim of online bullies and learn more about keeping yourself, and those around you, safe online. Dan Raisbeck is the co-founder of The Cybersmile Foundation. He has worked extensively since 2010 in establishing Cybersmile as an effective resource in the fight against online hate and cyber bullying. Dan formed Cybersmile following a cyberbullying incident with his young son and set up the charity as a resource for parents, adults, teachers and most of all for the young people experiencing the problem. Previous to Cybersmile, Dan worked professionally for both the private and public sectors in health and safety and wellbeing management. Dan sits on the APPG (All Party Parliamentary Group) for Young People and Social Technology in UK Parliament and is currently developing global awareness campaigns for cyberbullying education and online positivity incentives with Cybersmile. Stop Cyber Bulling Day is:  June 16, 2017 00:39:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsThe Cybersmile Foundationshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/08/courage-curiosity-and-connection-changes-communities--what-is-your-part-in-socYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/08/courage-curiosity-and-connection-changes-communities--what-is-your-part-in-soc/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/08/courage-curiosity-and-connection-changes-communities--what-is-your-part-in-socWed, 08 Feb 2017 01:00:00 GMTCourage, Curiosity and Connection Changes Communities - What is Your Part in SocWe often hear the term ‘social justice’ but what is it and why does it matter? In this world where’s there’s increasing hostility towards difference, how can we be upstanders for social justice not only in the workplace but also in our family and friendship networks? We talk to Dr. Greg Curran who was awakened to the need for social justice in his primary school years, and who continues to be driven by it in his teaching today. Dr. Greg Curran is an English Language Teacher, a Lecturer in teacher education, a blogger and podcaster. Greg's key teaching interests are digital storytelling, digital equity, and social justice. 00:35:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Community,Conflict Chat,conflict coachSocial Justicehttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/01/conflict-chat-body-shaming-and-social-mediaCurrent Eventshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/01/conflict-chat-body-shaming-and-social-media/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/02/01/conflict-chat-body-shaming-and-social-mediaWed, 01 Feb 2017 01:00:00 GMTConflict Chat: Body Shaming and Social MediaGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don’t want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a Host;Use the Reply box below to post your question or conflict situation;Join us in the chat room live on the night of the program.  Post your comment or question here and we will bring it into the program;Join our LIVE Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/ 7 pm Central/ 8 pm Eastern      Tonight's Discussion: Miss Universe Canada takes on body-shamers with a badass message Kristin Cavallari's NFL Husband Was Body-Shamed on Social Media           00:31:00Texas Conflict CoachnoAbigail McManus,Alternative Dispute Resolution Coordinator,Annapolis,Blog Talk Radio,Coach-MentorWhat is the "News" for todayhttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/25/the-eight-essential-steps-to-conflict-resolutionRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/25/the-eight-essential-steps-to-conflict-resolution/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/25/the-eight-essential-steps-to-conflict-resolutionWed, 25 Jan 2017 01:00:00 GMTThe Eight Essential Steps to Conflict ResolutionGot Conflict? Based on the works of Dr. Dudley Weeks, we highlighted the key ingredients to conflict and the essential steps to conflict resolution based on the book "The Eight Essential Steps to Conflict Resolution." First, we examined a new way of thinking about conflict and defined what Week's describes as a conflict partnership. This kind of partnership is about resolving conflicts that are effective and sustainable and focuses both on the immediate conflict and the overall relationship Then, we reviewed the ingredients of conflict to include ?    Diversity & differences ?    Needs vs wants ?    Perceptions ?    Power ?    Values & principles ?    Feelings & emotions ?    Internal conflict Listeners then learned the 8 essential steps to conflict resolution as applied to a neighbor conflict. Most importantly, be PREPARED for your difficult conversation.   00:41:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsConflict with a Neighborhttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/18/isms-and-words-that-help-you-successfully-navigate-your-daily-lifeRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/18/isms-and-words-that-help-you-successfully-navigate-your-daily-life/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/18/isms-and-words-that-help-you-successfully-navigate-your-daily-lifeWed, 18 Jan 2017 01:00:00 GMT'Isms' and Words That Help You Successfully Navigate Your Daily LifeIn this program, our guest will discuss how 'isms' and words can have power in your everyday life. As an example: 'A problem well defined is half-solved'. And, what is complaining? Is it a statement of how you really feel? Or, are you boasting? Join Bob Berlin as he gives further insight to our use of words and what they really mean.  Bob Berlin has been mediating for the past 45 years with over 6,000 mediations under his belt. He is an arbitrator, trainer of neutrals, coach, former judge, and a legislator.  Currently, he is the vice-chair of the Dispute Resolution Section of the State Bar of Georgia. He is a national and a statewide presenter. His hobby is collecting words and nuggets of wisdom that can be vehicles for a smoother life. Bob draws from an eclectic professional background in law, marriage and family therapy, communications and teaching. In addition to his present involvements, he is doing CE Trainings and Professional/Personal Coaching. 00:40:00Texas Conflict CoachnoAtlanta Justice Center,Blog Talk Radio,Bob Berlin,Coach-Mentor,Conflict ChatLearning to use our wordshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/11/will-work-for-peace-how-to-get-a-job-as-a-peacemakerJobshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/11/will-work-for-peace-how-to-get-a-job-as-a-peacemaker/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/11/will-work-for-peace-how-to-get-a-job-as-a-peacemakerWed, 11 Jan 2017 01:00:00 GMTWill Work for Peace – How to Get a Job as a PeacemakerEvery job has the opportunity to work for peace if you know how to look for it. Join professor, practitioner, and educator David J. Smith and Stephen Kotev as they discuss how to get a job as a Peacemaker. Whether it is thinking differently about the job you have or what types of jobs are out there. David J. Smith, JD, MS  has over 30 years’ experience as an educational consultant, lawyer, mediator, college professor, trainer, senior program manager, and author.  He works with groups and individuals in need of career and conflict coaching and conflict engagement assistance, and has consulted with nearly 400 colleges around the U.S. and has given over 500 talks on peacebuilding, conflict resolution, and international education.  He has been employed by the U.S. Institute of Peace, consulted for the Fulbright Association, and taught at Georgetown University, Goucher College, and currently at George Mason University's School for Conflict Analysis and Resolution.  David is the president of the Forage Center for Peacebuilding and Humanitarian Education. He is the author of Peace Jobs: A Student's Guide to Starting a Career Working for Peace (Information Age Publishing). Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. Stephen has dedicated his professional career to the practice and study of conflict resolution. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and is certified in conflict coaching. 00:34:00Texas Conflict CoachnoAikido,Black Belt,Blog Talk Radio,Coach-Mentor,Conflict ChatDo you work for peace?http://www.blogtalkradio.com/texas-conflict-coach/2017/01/04/how-to-resolve-conflicts-involving-mental-healthHealthhttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/04/how-to-resolve-conflicts-involving-mental-health/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2017/01/04/how-to-resolve-conflicts-involving-mental-healthWed, 04 Jan 2017 01:00:00 GMTHow to Resolve Conflicts Involving Mental HealthOne in five adults each year are coping with a diagnosable mental health problem.  Even if our problems don't escalate to diagnoses, we all know what it's like to have a bad day.  How do we have effective communication when we're impacted by mental health issues, or just trying to talk about them? Dan Berstein, a mediator with bipolar disorder and an expert in mental health communication, will share insights to help you have empowering mental health conversations. Dan Berstein is a mediator living with bipolar disorder and an expert in mental health communication and conflict resolution.  He has traveled the country training mediators, government agencies, universities, mental health service providers, peers, and families to have empowered communication about mental health. Dan has been a Mental Health First Aid trainer, National Alliance on Mental Illness awareness speaker, Depression and Bipolar Support Alliance support group facilitator, and many other roles in the world of mental health. He holds a master's degree in Mental Health and a certificate in Health Communication from the Johns Hopkins School of Public Health. Dan is always happy to field questions.  E-mail him:  dan@mhmediate.com  or Submit a question to his "Dear Dan podcast". Learn about Dan’s training program, Become an Effective Mental Health Communicator Sign up for free resources through MH Mediate’s mailing list by visiting MH Mediate and subscribing. Connect with Dan: @DanBerstein on Twitter and Facebook MH Mediate: @MHMediate, Website:  mhmediate.com 00:41:00Texas Conflict CoachnoBipolar,Blog Talk Radio,Coach-Mentor,communication,Conflict ChatWe all know what it's like to have a bad dayhttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/28/conflict-chat-from-coconut-to-closet-fightsRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/28/conflict-chat-from-coconut-to-closet-fights/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/28/conflict-chat-from-coconut-to-closet-fightsWed, 28 Dec 2016 01:00:00 GMTConflict Chat: From Coconut to Closet FightsListen to our Pre-Recorded program on December 27th at 7:00pm CST at Blog Talk Radio "During the month of December, please enjoy these previously recorded shows...The Best of 2016. We will return live every Tuesday night beginning January 3, 2017. Enjoy the Holidays!" Got Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Articles of Discussion: 1.  The Massive Mango 2.  Chris Christie Offers a Key to Marital Success: Fight in a Walk-In Closet 00:33:00Texas Conflict CoachnoConflict Chats,Upcoming Programs | Tags: #ConflictChat,Abigail Clark McManus,Academy of Family Mediators,active conflictMarital Successhttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/21/oooops-we-did-it-again-how-to-prevent-hot-disputesRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/21/oooops-we-did-it-again-how-to-prevent-hot-disputes/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/21/oooops-we-did-it-again-how-to-prevent-hot-disputesWed, 21 Dec 2016 01:00:00 GMTOooops! We did it again... How To Prevent Hot DisputesListen to our Pre-Recorded program on December 20th at 7:00pm CST at Blog Talk Radio. Guest: Maciej Tanski. "During the month of December, please enjoy these previously recorded shows...The Best of 2016. We will return live every Tuesday night beginning January 3, 2017. Enjoy the Holidays!" You feel it’s getting hot and you just cannot do anything to prevent the innocent exchange of opinions from boiling over and blowing up like a lump of lava thrown out by a volcano? And it hurts because it happens with people important for you, with whom you have a family, neighbor or work relationship. Join Maciej Tanski as he bring some examples of conflict escalation and a handful of tips how to prevent it. We will discover what it takes to keep focused during hot discussions and be aware of the other person’s and our own hot buttons. Maciej Tanskiis a mediator, trainer and conflict consultant leading the Partners Poland Mediation Center in Warsaw, Poland. For the last 15 years he has been helping people in conflict to find their own way out without losing face. Maciej mediates marital, family and divorce disputes, as well as business ones especially in family owned businesses. He consults and coaches couples, parents or co-workers on conflict prevention and resolution. He is also a trainer in mediation and social skills who designed and conducted workshops for thousands of civic and business leaders.  Outside of Poland, he led trainings in the Western Balkans, Caucasus, and Central Asia.  He wrote guidebooks for divorced parents and lone fathers. 00:42:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingRelationships with boiling pointshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/14/when-dreams-die-young-stop-youth-in-engaging-in-gun-violenceYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/14/when-dreams-die-young-stop-youth-in-engaging-in-gun-violence/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/14/when-dreams-die-young-stop-youth-in-engaging-in-gun-violenceWed, 14 Dec 2016 01:00:00 GMTWhen Dreams Die Young: Stop Youth in Engaging in Gun ViolenceListen to our Pre-Recorded program on December 13th at 7:00pm CST at Blog Talk Radio. Guest: Robert Batista. "During the month of December, please enjoy these previously recorded shows...The Best of 2016. We will return live every Tuesday night beginning January 3, 2017. Enjoy the Holidays!" Our guest and author, Robert Batista will share his passion and journey to curb and stop gun violence through his writing and novellas called Street Angel and The City Game. He will talk about the “iron pipeline” and the collateral impact of gun violence. Gun violence is not the answer to disputes, disagreements, and differences. Robert will discuss non-violent approaches to dealing with these differences and share his stories. Robert Batista grew up in Crown Heights, Brooklyn. After attending Brooklyn College, he enlisted in the U.S. Air Force. While stationed at Edwards Air Force Base in Southern California, he began his writing career; first with poetry, then short stories. In 1992 he founded Word Is Bond Press and began writing and publishing positive, uplifting stories for teenagers and young adults. His books ‘The City Game’, ‘Street Angel’, and ‘Brooklyn Story’ were picked up by the NYC Department Of Education, and Robert’s powerful message of self-determination and non-violence is now required reading in schools throughout the country. He is currently working on his new young adult novel, ‘Crisis At Central High’.   00:40:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Brooklyn Story,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncDying Dreamshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/07/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectivelyYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/07/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectively/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/12/07/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectivelyWed, 07 Dec 2016 01:00:00 GMTVerbal Aikido for Youth - Manage Verbal Attacks Peacefully and Effectively"During the month of December, please enjoy these previously recorded shows...The Best of 2016. We will return live every Tuesday night beginning January 3, 2017. Enjoy the Holidays!" Verbal Aikido is a means of communication that enables the practitioner to transform verbal attacks, both effectively and peacefully. This philosophy comes from the Japanese martial art of Aikido that seeks to transform ‘attackers’ into training partners. It’s a fun and easy-to-learn approach that can be learned from ages as young as 5 years old. Regular practice of Verbal Aikido considerably increases self-esteem, altruism, and the confidence to manage conflict in a self-affirming and harmonious manner.   Luke Archer is an Irish-born teacher trainer, writer and public speaker on communication, conflict management, and education development. He’s been living in Lyon, France since 1995, where he has innovated and pioneered Verbal Aikido training since 2009. He continues to work with companies, schools and students of all ages internationally spreading this way of peaceful communication to one boardroom or classroom at a time. 00:43:00Texas Conflict CoachnoAikido,back to school,Black Belt,Blog Talk Radio,Coach-MentorBe peaceful, Be Effectivehttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/30/how-to-manage-financial-conflicts-within-your-family-during-the-holidaysFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/30/how-to-manage-financial-conflicts-within-your-family-during-the-holidays/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/30/how-to-manage-financial-conflicts-within-your-family-during-the-holidaysWed, 30 Nov 2016 01:00:00 GMTHow To Manage Financial Conflicts Within Your Family During The HolidaysDoes your family argue or fight about money or finances during the Holidays? Expectations about what kinds of gifts to buy, how much you can afford to spend on travel or even when siblings or other family members ask for money can cause conflict. Dave and Pattie will talk about some of the causes of Holiday financial conflicts, some strategies to keep from being sucked into the drama and even some tips about how to calm family members down when emotions about money are high. Dave Hilton, the Financial Conflict Coach, is a Conflict Engagement Specialist, Mediator, Dispute Resolution Trainer and Speaker. He is the host of the "Financial Conflict Coach Show" and the "Conflict Specialists Show". Dave is also the founder and Chairman of the Texoma Dispute Resolution Center (a non-profit community mediation center serving parts of North Texas and Southern Oklahoma) and is a volunteer Mediator for the Southern Methodist University Mediation Center in Dallas, TX. For More Information:  Dave Hilton 00:45:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict,Conflict Chat,conflict coachMoney and the Holidayshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/23/how-blended-families-can-unite-and-not-fight-during-the-holidaysFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/23/how-blended-families-can-unite-and-not-fight-during-the-holidays/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/23/how-blended-families-can-unite-and-not-fight-during-the-holidaysWed, 23 Nov 2016 01:00:00 GMTHow Blended Families can Unite and not Fight During the HolidaysAccording to recent statistics, almost 50% of all marriages in the United States end in divorce. Most divorced adults remarry and create blended families of yours, mine, and ours and include assorted, confused grandparents. Navigating the holidays can be stressful when arranging child custody agreements, table seating, and various cultural and religious beliefs among the families. Best-selling humor author Elaine Ambrose uses her own experiences to discuss how to focus on the joys of the season and prevent your blended family from exploding into a food fight. Elaine Ambrose is a #1 bestselling author of eight books, including Midlife Happy Hour and Menopause Sucks. Elaine exploits her life experiences to share humor with a crabby world. Publishers Weekly reviewed her book Midlife Cabernet as “laugh-out-loud funny!” She’s an internationally-known syndicated blogger and humorous speaker from Eagle, Idaho. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:32:00Texas Conflict CoachnoBlended Family,Blog Talk Radio,Coach-Mentor,Conflict Chat,conflict coachNavigating through the Holidays with blended familieshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/16/being-both-embracing-two-religions-in-one-interfaith-familyReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/16/being-both-embracing-two-religions-in-one-interfaith-family/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/16/being-both-embracing-two-religions-in-one-interfaith-familyWed, 16 Nov 2016 01:00:00 GMTBeing Both: Embracing Two Religions in One Interfaith FamilyMore than a third of all new marriages now occur between people with different religious affiliations, or between religious and non-religious people. Whether the couple is Protestant and Jewish, or Catholic and atheist, or Buddhist and Hindu, they share a certain perspective as interfaith families. So how do interfaith families bridge those religious gaps, find support, and create plans for the religious education of their children? Susan Katz Miller is here with us today to describe a number of pathways that interfaith families can take. She also encourages interfaith families to see their relationships as a source of inspiration, creative energy, and peacemaking in the world, rather than simply as a problem or challenge to be solved.  Journalist Susan Katz Miller is a former Newsweek reporter, and the author of Being Both: Embracing Two Religions in One Interfaith Family. She is the founder of the national Network of Interfaith Family Groups on facebook, and a consultant who works with clergy, seminarians, religious educators, and religious communities to better appreciate the role of interfaith families today. Tracy CulbreathKing has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. In 2014 Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management. 00:30:00Texas Conflict CoachnoAlternative Dispute Resolution Coordinator,Annapolis,Being Both: Embracing Two Religions in One Interfaith Family,Blog Talk Radio,Coach-MentorBridging the religious gaphttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/09/the-day-afterthe-election-how-to-talk-politicsPoliticshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/09/the-day-afterthe-election-how-to-talk-politics/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/09/the-day-afterthe-election-how-to-talk-politicsWed, 09 Nov 2016 01:00:00 GMTThe Day After...The Election: How To Talk PoliticsSo this last contentious presidential election is finally over with. It is either the best or worst day for America. Some will gloat over the win, others exhibit anger for the loss, or maybe we just keep our mouth shut so as not to engage in conflict? So how do you talk to your friends, co-workers, and family about politics and not get burned in the process? Learn how two conflict resolution experts, Pattie Porter and Stephen Kotev, help others say what they really mean and hear what really matters from those they don't agree with. Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. 00:41:00Texas Conflict CoachnoAikido,America,Black Belt,Blog Talk Radio,Co-WorkersTalking with Family, Co-workers and friends about Politicshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/02/family-holidays-celebration-or-mayhem-how-to-cope-with-illness-aging-and-unrFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/02/family-holidays-celebration-or-mayhem-how-to-cope-with-illness-aging-and-unr/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/11/02/family-holidays-celebration-or-mayhem-how-to-cope-with-illness-aging-and-unrWed, 02 Nov 2016 00:00:00 GMTFamily Holidays: Celebration or Mayhem? How to cope with illness, aging, and unr"It was the best of times, the worst of times...it was the season of light...it was the season of darkness..." quoted from Charles Dickens, Tale of Two Cities. The holidays often remind us of our best memories and our worst family reunion nightmares. The holiday season alone puts a lot of stress due to high expectations of meeting long-held family traditions and conjures up past resentments and unresolved conflict with family members. So when you add into the holiday mix, an aging parent with care-giving needs or a seriously or even terminally ill spouse, sibling or parent, then the stressors intensify. How do you get ahead of the curve now? How do you plan and prepare to reduce the stress, release the anxiety, and manage expectations? Call in live to speak with Dr. Joe Nowinski, blogger for Psychology Today and past contributor to the Huffington Post to discuss your concerns and learn practical strategies to step it up, without giving yourself all away.Joseph Nowinski is a clinical psychologist who has held positions as Assistant Professor of Psychiatry at the University of California San Francisco and Associate Professor of Psychology at the University of Connecticut. He is the co-author, with Dr. Barbara Okun, of Saying Goodbye: A Guide to Coping with a Loved One’s Terminal Illness. 00:41:00Texas Conflict Coachnobest of times,Blog Talk Radio,care-giving,Charles Dickens,Coach-MentorBest of Times, Worst of Timeshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/26/conflict-chat-withpattie-porter-and-stephen-kotevSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/26/conflict-chat-withpattie-porter-and-stephen-kotev/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/26/conflict-chat-withpattie-porter-and-stephen-kotevWed, 26 Oct 2016 00:00:00 GMTConflict Chat with....Pattie Porter and Stephen KotevGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. 00:37:00Texas Conflict CoachnoAikido,Black Belt,Blog Talk Radio,Coach-Mentor,Conflict ChatTalk with the Expertshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/19/how-and-why-to-avoid-political-talk-at-workPoliticshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/19/how-and-why-to-avoid-political-talk-at-work/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/19/how-and-why-to-avoid-political-talk-at-workWed, 19 Oct 2016 00:00:00 GMTHow and Why to Avoid Political Talk at WorkAre you sick of people discussing politics at work? Or are you one of those folks who can’t seem to stop talking about the candidates? Political topics can be explosive, and it is difficult to predict which issues your colleagues may find to be truly upsetting. What starts as casual chat could spiral into an emotional brawl, upsetting people and disrupting working relationships. And even brief comments could offend some coworkers, harming your rep or setting you up for retribution down the road. Understanding how to manage workplace communications is key to building a resilient career. Often the best strategy is “communicate, communicate, communicate.” But when the office conversation is about politics, the smart choice is usually to stop talking. But sometimes it is not easy to deal with people who want to impose their views or tease you into reacting. In today’s program, our host will offer tips about how you can avoid becoming bogged down in political chatter at work. Beverly Jones, author of “Think Like an Entrepreneur, Act Like a CEO,” is a model of career resilience and reinvention. She started out as a public radio/TV writer, next created and led university programs for women, and then trail-blazed her career as a female Washington law firm partner and Fortune 500 energy executive. Bev is a popular speaker and facilitator, she creates workshops and other events around the needs of her clients, and her blogs and podcasts are found at Clearways Consulting and media sites such as WOUB. Tracy CulbreathKing has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office. 00:38:00Texas Conflict CoachnoAlternative Dispute Resolution Coordinator,Annapolis,Beverly Jones,Blog Talk Radio,candidatesPolitical topics can be explosivehttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/12/dont-suffer-in-silence-your-rights-in-the-workplaceWorkhttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/12/dont-suffer-in-silence-your-rights-in-the-workplace/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/12/dont-suffer-in-silence-your-rights-in-the-workplaceWed, 12 Oct 2016 00:00:00 GMTDon’t Suffer in Silence: Your Rights in the WorkplaceJoin Marci Anavitarte-Jordan as she leads our listeners in an in-depth discussion on the importance of effective communication in the workplace that can break down barriers, avoid misconceptions, and diffuse situations. But if all else fails, your rights in the workplace and where to go for assistance. Marci Anavitarte-Jordan has been mediating for over 22 years with over 700 mediations conducted and with a success rate of 80%.   She has an Associate Degree in Legal Assistance from College of Southern Nevada, Las Vegas, NV. Bachelor of Applied Science-Business Administration- University of Mary Hardin Baylor-Belton, Texas Masters in Conflict Resolution and Reconciliation from Abilene Christian University, Abilene, Texas . Marci currently works for the Texas Workforce Commission-Civil Right Division as a Sr. Employment Discrimination Mediator for the state of Texas.  She handles all types of Title VII, age, and disability employment discrimination cases. Mediation to Marci is not a job but a passion and calling and true mediators want to assist all parties reach a resolution but more importantly get closure so that they can move on from this place of contention.  In her off time, she loves to read, walk, and just enjoy life. 00:39:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict Connectionseffective communication in the workplacehttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/05/learning-bravery-through-brav-an-updateRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/05/learning-bravery-through-brav-an-update/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/10/05/learning-bravery-through-brav-an-updateWed, 05 Oct 2016 00:00:00 GMTLearning Bravery through Brāv: An UpdateUpdates on Brav - the online platform to manage conflicts at school, work, home or more.  Brav ultimately becomes the first option in workplaces, schools, in lieu of HRs, deans and principals' standard policies. In this way, there is less work for everyone! In addition, teaming up with groups including schools, work places, police departments and task forces allow for accountability, where all parties are ensured to come together.  Remi Alli holds a JD, a Master's Degree in Health Law and a background in Psychology. She also is a national legal scholar having won first place in a recent AJA legal competition. 00:42:00Texas Conflict CoachnoBlog Talk Radio,Brav,Brav Movement,Coach-Mentor,Conflict ChatDebates can be productive with a purposehttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/29/virtual-exchange-renewing-civic-engagementRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/29/virtual-exchange-renewing-civic-engagement/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/29/virtual-exchange-renewing-civic-engagementThu, 29 Sep 2016 17:30:00 GMTVirtual Exchange: Renewing Civic EngagementIn a digitally connected world where diversity of identities is a reality which we must confront every time we log into our smart phones and social media accounts, academia has played a pioneering role in the way we learn how to be inclusive and embrace diversity. Nevertheless, recent demonstrations across American campuses as well as the growing expressions of hate and violence in online space worldwide, make question the preparedness of traditional education methods to tackle the virtual multicultural world we live in. Grassroots intercultural dialogue programs between citizens living in different societies have flourished over the past decade as a response to the growing antagonism between some of those societies. Those programs aim at building mutual understanding and a sense of empathy among participants, creating bridges and fostering a new culture of constructive engagement between young citizens. Lately, online dialogue programs carried out by organizations like Soliya have received an official acknowledgment of their relevance in a fast changing world. Panelists involved as implementors of Soliya’s Connect Program will engage in an interactive discussion with participants on the lessons learned from Soliya's 13 years experience, the current evolutions of dialogue processes and the value of virtual exchange as a growing field in the world of intercultural dialogue and conflict resolution education.   01:40:00Texas Conflict Coachnoacademia,Alternative Dispute Resolution Coordinator,Annapolis,Association of Conflict Resolution,Blog Talk Radiohate and violence in online space worldwidehttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/28/conflict-chat-withpattie-porter-and-stephen-kotevSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/28/conflict-chat-withpattie-porter-and-stephen-kotev/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/28/conflict-chat-withpattie-porter-and-stephen-kotevWed, 28 Sep 2016 00:00:00 GMTConflict Chat with....Pattie Porter and Stephen KotevGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession.Stephen has dedicated his professional career to the practice and study of conflict resolution. 00:40:00Texas Conflict CoachnoAikido,blackbelt,Blog Talk Radio,Coach-Mentor,Conflict ChatTalk with the Expertshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/21/negotiate-with-success-the-top-3-negotiation-blundersRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/21/negotiate-with-success-the-top-3-negotiation-blunders/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/21/negotiate-with-success-the-top-3-negotiation-blundersWed, 21 Sep 2016 00:00:00 GMTNegotiate with Success: The Top 3 Negotiation BlundersWhat would it take to make you a more confident negotiator?   Would you like to know … -  Simple no-cost things you can do to save time, money and energy before you ever think about negotiating? -  The top 3 negotiation blunders, breakthroughs, and solutions -  Tips on handling counter-productive behavior and the #1 thing you must never negotiate Join Corine Wofford and discover how to Put Your Power On and Confidently Negotiate with Success for great results in your professional and personal life! Corine Wofford is known as America’s “Be the Difference” Business Mentor. She is the CEO and Master Facilitator with Corine Wofford International, an award winning training and development consultancy, providing high performance training in sales, negotiation, service, and teams. Corine is celebrating 30 years as a 100% woman owned enterprise, helping business leaders like Apple, IBM, USAA and women entrepreneurs worldwide share their gifts, make more money and create a meaningful difference in the world. Corine’s Wonderfully Outrageous Wealth Live Event is at the Eilan Hotel & Spa on Sept. 23 in San Antonio. 00:43:00Texas Conflict CoachnoBlog Talk Radio,Blunders,Breakthroughs,Coach-Mentor,confidentConfident Negotiatorhttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/14/resolving-financial-fights-in-marriage-and-divorceRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/14/resolving-financial-fights-in-marriage-and-divorce/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/14/resolving-financial-fights-in-marriage-and-divorceWed, 14 Sep 2016 00:00:00 GMTResolving Financial Fights in Marriage and DivorceCouples often have differences about finances in their marriages, and those differences become exacerbated in divorce.  In this program, we will look at the issues in divorce financial planning, the emotional components of financial decision-making, and how couples can resolve financial differences in both marriage and divorce.  Pam Friedman has over 20 years of financial planning and investment experience. She is author of new book "I Now Pronounce You Financially Fit".  Prior to partnering with Silicon Hills Wealth Management, LLC, Ms. Friedman was on Wall Street in both New York and London structuring and raising capital for both public and private companies. Upon her return to Texas, Ms. Friedman spent six years on the faculty of the Finance Depart. in the McCombs School of Business at The University of Texas. Ms. Friedman’s particular area of expertise is marital financial planning which includes planning for the risk of divorce and educating clients who may be unfamiliar with financial issues and investing during and after divorce. Pam is also a trained family law mediator. Pam holds an MBA, BBA and BA in Finance and Economics from The University of Texas at Austin.  Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  00:32:00Texas Conflict CoachnoDivorce,Upcoming Programs | Tags: Austin,Blog Talk Radio,Coach-Mentor,Conflict ChatDivorce Financial Planninghttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/07/negotiation-and-conflict-why-we-must-fake-it-til-we-make-itRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/07/negotiation-and-conflict-why-we-must-fake-it-til-we-make-it/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/09/07/negotiation-and-conflict-why-we-must-fake-it-til-we-make-itWed, 07 Sep 2016 00:00:00 GMTNegotiation and Conflict: Why We Must Fake It Til We Make ItBy definition, negotiation is a conversation leading to agreement. But because we really have no need to negotiate unless we reach a dead end or an impasse, negotiation naturally occurs in the field of conflict, and this spells trouble for women, In this show negotiation trainers Victoria Pynchon and Lisa Gates will give you tips for dealing with your natural responses to conflict and strategies for faking it 'til you make it.   Lisa Gates is a negotiation trainer and coach who works with executive women and entrepreneurs to help them unravel the knot of business and knee-jerk to-do list living. She rigorously guides women to: show up powerfully and take a stand for themselves, design purposeful livelihoods that close the wage and income gap, and create a legacy of leadership and lasting change for themselves, their families and communities, and the world. Victoria Pynchon is a lawyer, mediator, negotiation trainer and author of the just released "A is for Asshole, the Grownups' ABCs of Conflict Resolution. Though she primarily helps lawyers, executives and managers negotiate better deals than they could achieve in a court of law, she also consults privately with women on their specific negotiation challenges. 00:41:00Texas Conflict CoachnoBlog Talk Radio,Coach-Mentor,Conflict Chat,conflict coach,Conflict ConnectionsNegotiation leads to agreementhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/31/conflict-chat-withpattie-porter-and-abigail-rc-mcmanusSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/31/conflict-chat-withpattie-porter-and-abigail-rc-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/31/conflict-chat-withpattie-porter-and-abigail-rc-mcmanusWed, 31 Aug 2016 00:00:00 GMTConflict Chat with....Pattie Porter and Abigail R.C. McManusGot Conflict? If you have a conflict with someone and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live on Blog Talk Radio.Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat. Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her master’s degree in negotiation and conflict management. She earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. She uses her education and understanding to resolve productively and efficiently conflicts both at work and at home. She recently took a position as a compliance associate at a mortgage company.  00:38:00Texas Conflict CoachnoConflict Chats,Upcoming Programs | Tags: Abigail McManus,Apprentice,back to school,Blog Talk RadioHow to handle conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/24/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectively-1Schoolhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/24/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectively-1/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/24/verbal-aikido-for-youth--manage-verbal-attacks-peacefully-and-effectively-1Wed, 24 Aug 2016 00:00:00 GMTVerbal Aikido for Youth - Manage Verbal Attacks Peacefully and EffectivelyVerbal Aikido is a means of communication that enables the practitioner to transform verbal attacks, both effectively and peacefully. This philosophy comes from the Japanese martial art of Aikido that seeks to transform ‘attackers’ into training partners. It’s a fun and easy-to-learn approach that can be learned from ages as young as 5 years old. Regular practice of Verbal Aikido considerably increases self-esteem, altruism, and the confidence to manage conflict in a self-affirming and harmonious manner. Luke Archer is an Irish-born teacher trainer, writer and public speaker on communication, conflict management, and education development. He’s been living in Lyon, France since 1995, where he has innovated and pioneered Verbal Aikido training since 2009. He continues to work with companies, schools and students of all ages internationally spreading this way of peaceful communication to one boardroom or classroom at a time. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. He has dedicated his professional career to the practice and study of conflict resolution. Stephen is one of only two individuals to have been employed by both of the nation’s two largest Alternative Dispute Resolution (ADR) membership organizations – the American Bar Association Section of Dispute Resolution and the Association for Conflict Resolution.  00:42:00Texas Conflict CoachnoConflict Resolution,Upcoming Programs | Tags: Aikido,back to school,Black Belt,Blog Talk Radiotransform verbal attackshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/17/graduate-student-stressors-resolving-conflict-and-meeting-expectationsSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/17/graduate-student-stressors-resolving-conflict-and-meeting-expectations/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/17/graduate-student-stressors-resolving-conflict-and-meeting-expectationsWed, 17 Aug 2016 00:00:00 GMTGraduate Student Stressors: Resolving Conflict and Meeting ExpectationsThe University of Michigan’s Rackham School of Graduate Studies has created a position of Resolution Officer which is responsible for assisting graduate students and faculty members who have issues and conflicts with each other to resolve those conflicts.  The Resolution Officer works directly with both faculty and students, and also facilitates conversations between them and mediates.  Her job includes counseling students about available options, supporting students through difficult situations, and connecting students to appropriate resources. Darlene Ray-Johnson, M.A., has been employed in higher education for 35 years.  She has served as student affairs professional at the University of Michigan for 27 years.   She currently serves as Graduate Student Affairs Officer and Resolution Officer in the Dean’s Office at Rackham Graduate School.  Her professional areas of expertise include social justice mediation, dispute resolution, conflict management and diversity issues.   Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR.   00:36:00Texas Conflict CoachnoOmbudsman,Blog Talk Radio,Coach-Mentor,college students,Conflict ChatResolution Officerhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/10/waltzing-with-wolverines-working-with-troubled-teensSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/10/waltzing-with-wolverines-working-with-troubled-teens/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/10/waltzing-with-wolverines-working-with-troubled-teensWed, 10 Aug 2016 00:00:00 GMTWaltzing With Wolverines: Working With “Troubled” TeensJoin us to learn the key principles to building relationship and trust with any teenager, whether “troubled” or not. Want to know how to set effective boundaries, how to avoid ever getting into a power control battle, and how to have a whole lot of fun in the process? In a job where the average length of employment is measured in months, and many last only weeks, Mark Andreas not only survived but thrived while working round-the- clock with troubled teens. Whether you are a parent, a teacher, a youth leader, or anyone wanting to connect with and support the teens in your life, come learn how to build relationships that are simultaneously more empowering for you and the teens you work with. Mark Andreas trains NLP around the country and runs an NLP Change Coaching private practice, working with people around the world both in person and over Skype to resolve limitations and achieve life goals. Mark is Author of the books “Sweet Fruit from the Bitter Tree: 61 stories of creative and compassionate ways out of conflict,” a collection of true stories of creative responses to conflict, and “Waltzing with Wolverines: finding connection and cooperation with troubled teens,” a collection of stories and principles for working with youth based on his two years leading groups of at-risk teens 24-7 for three week shifts at a wilderness therapy program in Colorado.  Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession.  More information at:  www.stephenkotev.com 00:36:00Texas Conflict CoachnoConflict Resolution,back to school,Black Belt,Blog Talk Radio,boundariesBuilding relationship and trust with any teenagerhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/03/the-future-is-now-students-using-technology-to-expand-peer-mediationSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/03/the-future-is-now-students-using-technology-to-expand-peer-mediation/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/08/03/the-future-is-now-students-using-technology-to-expand-peer-mediationWed, 03 Aug 2016 00:00:00 GMTThe Future is Now: Students Using Technology to Expand Peer Mediation For decades, Peer Mediation Programs have helped students all over the world resolve conflicts. The Online Peer Mediation Platform is on the cutting edge, combining technology and peer mediation, breathing new life into programs.  Learn more about the project’s goals, resources and how you can get involved in this innovative opportunity! Guest:  Dr. Cynthia Morton, Kristen Woodward, and Karen DeVoogd 00:39:00Texas Conflict CoachnoMediation,Blog Talk Radio,Coach-Mentor,Conflict Chat,conflict coachOnline Peer Mediation Platformhttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/27/mediating-with-true-believersReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/27/mediating-with-true-believers/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/27/mediating-with-true-believersWed, 27 Jul 2016 00:00:00 GMTMediating with True BelieversChurch congregations are not immune to conflict. Beth Padgett and Alexandria Skinner would argue that conflict is a sign of an active, engaged, and vital congregation. The question is not whether religious communities will have conflict, but how they will respond to it when it happens. Beth and Alexandria will discuss patterns of church conflict, as well as how mediators can invite clergy, staff, and members into trans-formative conversations where firmly held beliefs are part of the conflict and its transformation. Beth Padgett works as a civil and family mediator. She is the Exec. Dir. of the Community Mediation Center in Columbia. Beth earned two degrees from the University of SC, a Bachelor of Arts in Sociology and a Masters of Education. She also earned a Master of Arts in Human Behavior and Conflict Management from Columbia College. Beth has a background in education, mental health and addiction treatment services, domestic violence counseling, as well as curriculum and program development in these disciplines. Beth can be contacted at lizzieb.padgett@gmail.com Alexandria Skinner, a mediator in Columbia, SC, focuses her practice on helping parties resolve conflict where future relationships are important.. She is also an IACP certified collaborative divorce attorney, has completed graduate studies in ethics. She views the most fundamental, basic ideals of mediation as being rooted in the same type of compassion and love that religious communities aspire to emulate in their relationships with one another. She volunteers at the Community Mediation Center, serves as Co-Chair of the Program Committee of the Elder Section of the Assoc. for Conflict Resolution, and also serves as Chair of the Peacemaking Committee for Trinity Presbytery.. 00:36:00Texas Conflict CoachnoReligion,Upcoming Programs | Tags: Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,barriers,beliefsChurch Congregations and conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/20/siblings-that-squabble-dont-have-to-punch-and-shoutFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/20/siblings-that-squabble-dont-have-to-punch-and-shout/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/20/siblings-that-squabble-dont-have-to-punch-and-shoutWed, 20 Jul 2016 00:00:00 GMTSiblings That Squabble Don't Have To Punch and ShoutSummer is ending and the school year draws near. Our kids have had lots of fun times together. Siblings can be the best of friends, but conflict and disagreements are also a natural part of their ever-changing relationships. We may not always realize it, but we have many ways to help our kids learn how to "fight fair" - to work out disagreements without punching or shouting. Join me and my returning guest, Parent Coach Janet Bonnin of Fine-Tuned Families. We will dive into a great discussion with many tips and ideas you can take to head off big "blow ups" and guide constructive communication. We will also be joined by a super mother of eight, Maggie Luevano, and two of her kids who are part of the Hill Country musical group, "Mariachi 'L'". Maggie and her kids will share stories of growing up in this fantastic family, a brief history of the group's formation, and how the family has dealt with sibling disagreements over the years. Don't miss this great conversation! Janet Bonnin is a Life Coach, Industrial Engineer and mother of three. She works with busy parents to strengthen family teamwork, parent more effectively, de-stress, and get more done with less effort at work and at home. Parents who work with Janet create deeper, more loving relationships and focus on raising awesome kids! For more information visit: Fined-Tuned Families and Mariachi 'L' Mariachi "L" Photo by: Bill Sullivan Photography 00:53:00Texas Conflict CoachnoChildren,Upcoming Programs | Tags: Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,back to school,Certified Advanced Conflict Coach and Coach-mentorConflict among siblingshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/13/handling-stress-after-a-traumatic-eventSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/13/handling-stress-after-a-traumatic-event/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/13/handling-stress-after-a-traumatic-eventWed, 13 Jul 2016 00:00:00 GMTHandling Stress After a Traumatic EventSometime in our lives we will unfortunately witness or be impacted by a traumatic event. We hear about these situations in the media all of the time…a very disgruntled employee who kills their boss and then commits suicide; witnessing the terrorist attacks of the World Trade Center towers; a bank teller who is robbed at gun point; a bus accident involving the death of children; or a natural disaster like that of the recent earthquakes and tsunami that hit Japan. All of these situations create what is called critical incident stress. We bring the topics of stress management and emotion management as part of National Stress Awareness month. And tonight, we focus on Handling Stress after a Traumatic Event. We will talk with Denise Thompson with Crisis Response Consulting, about how you can identify the signs and signals of this kind of traumatic stress; and mechanisms for coping during these difficult times. Denise Thompson is the founder and owner of Crisis Response Consulting, a graduate of Florida State University, a licensed clinical social worker and a Lt Col in the Air Force Reserves. Recently she served 8 years of active duty, including 2 deployments following September 11, 2001. During this period of active duty, Denise served as Chief, Sexual Assault Prevention and Response Deployment Operations and 5 years as Chief, Behavioral Health for the Air Force Reserve Command (AFRC) Surgeon General. Prior to her activation in 2001, Denise was in private practice working with adults and children affected by traumatic events. Denise has also provided crisis intervention and organizational consultation following airplane and helicopter crashes, homicides, suicides, line-of-duty deaths, man-made and natural disasters, robberies and combat.  00:39:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Behavioral Health,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncHandling Traumatic Eventhttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/06/cooling-down-conflict-in-your-family-businessBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/06/cooling-down-conflict-in-your-family-business/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/07/06/cooling-down-conflict-in-your-family-businessWed, 06 Jul 2016 00:00:00 GMTCooling Down Conflict in Your Family BusinessBeing in business with your family can bring lots of rewards, including financial security and personal pleasure in working with people you know well and love. But it can also be the source of misunderstanding, antagonism and painful conflict. The show looks at common causes of conflict in family businesses and how that conflict can be resolved and even prevented. Join us as we talk with Jim Lea , a writer, speaker and advisor on family owned and closely held business. He’s the author of Keeping It In the Family: Successful Succession of the Family Business, a syndicated print and online family business columnist, and author of numerous articles. Jim advises family owned companies in the United States and other countries on human performance and relationships issues in management, including identifying, understanding and resolving causes of conflict. He is frequently invited to speak to trade and business groups. He’s a professor at the University of North Carolina in Chapel Hill. Listener Assignment With your business partner, sit down and discuss any one of the following questions: 1. What really important family and business values are being affected by the conflict? 2.  What's the real cause of the conflict? (Be honest. Drill down past the obvious.) 3.  What's the cost of continuing the conflict? Cost to the business?  Cost to the family?  Long term cost? 4.  What's the first step we can take toward healing and reconciliation and who's big enough and wise enough to take it? 00:33:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Business Conflict,Certified Advanced Conflict Coach and Coach-mentor,ConflictCommon causes of conflicthttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/29/conflict-chat-withpattie-porter-tracy-king-and-abigail-mcmanusSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/29/conflict-chat-withpattie-porter-tracy-king-and-abigail-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/29/conflict-chat-withpattie-porter-tracy-king-and-abigail-mcmanusWed, 29 Jun 2016 00:00:00 GMTConflict Chat with....Pattie Porter, Tracy King and Abigail McManusGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern00:42:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorGot Conflict?http://www.blogtalkradio.com/texas-conflict-coach/2016/06/22/tips-from-the-wedding-lawyer-on-preventing-and-handling-wedding-conflictsRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/22/tips-from-the-wedding-lawyer-on-preventing-and-handling-wedding-conflicts/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/22/tips-from-the-wedding-lawyer-on-preventing-and-handling-wedding-conflictsWed, 22 Jun 2016 00:00:00 GMTTips From The Wedding Lawyer On Preventing And Handling Wedding ConflictsChristie Asselin, the blogger and attorney behind YourWeddingLawyer.com will share tips designed to help engaged couples prevent and handle conflicts with wedding vendors. Christie has a background in business disputes and consumer law, and loves event planning and weddings. Her mission is to educate and empower engaged couples with legal know-how. Christie has been a California licensed attorney since 2008. She has been seen and heard in many wedding and financial media resources, including, and most recently Slate.  Her blog YourWeddingLawyer.com serves as a resource for engaged couples and newlyweds as they navigate the challenges presented during these time periods. She can speak from experience as she is a newlywed herself. She lives in Los Angeles with her husband and their adorable dog, Scout. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her master’s degree in negotiation and conflict management. Abigail earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. She uses her education and understanding to resolve productively and efficiently conflicts both at work and at home.  00:34:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,business disputesThe Wedding Lawyer sharing some tipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/15/common-conflicts-and-peace-practices-for-engaged-or-newlywed-couplesRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/15/common-conflicts-and-peace-practices-for-engaged-or-newlywed-couples/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/15/common-conflicts-and-peace-practices-for-engaged-or-newlywed-couplesWed, 15 Jun 2016 00:00:00 GMTCommon Conflicts and Peace Practices for Engaged or Newlywed CouplesAre you currently, or soon to be, an Engaged or Newlywed Couple?  While this is an exciting time, it can also bring certain stresses that can be difficult to navigate. We will discuss common conflicts you may experience in your relationship at this stage, as well as peace practices and prevention techniques.  Join us to learn valuable tips to help you maintain the relationship of a lifetime! Michelle and Dan Joy lead Marriage Prep 101 workshops for couples who want to establish communication skills for a lifetime together. The 10-hour weekend workshop helps couples improve communication, conflict management, and intimacy enhancement skills to build successful, enduring relationships. Michelle Joy, MFT is a licensed marriage and family therapist who has been working at The Couples Institute in Menlo Park, CA for 15 years. Dan Joy, co-leader, is educated in Communication Studies, Mediation, and Conflict Resolution. Tracy Culbreath King is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. Abigail R.C. McManus is a graduate of the University of Baltimore obtaining her master’s degree in negotiation and conflict management.Abigail earned her Bachelor’s degree in Human Services from Stevenson University. Abigail is passionate about analyzing, managing, resolving, and transforming conflict in everyday life. She uses her education and understanding to resolve productively and efficiently conflicts both at work and at home. 00:37:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorAdvise for the Engaged or Newlywed Coupleshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/08/you-thought-your-marriage-was-miserable-wait-till-you-get-to-courtSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/08/you-thought-your-marriage-was-miserable-wait-till-you-get-to-court/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/08/you-thought-your-marriage-was-miserable-wait-till-you-get-to-courtWed, 08 Jun 2016 00:00:00 GMTYou Thought Your Marriage Was Miserable- Wait Till You Get to Court...Over the last 7 years, we have produced 280 podcasts with experts from all over the world. Each month we will feature one of these programs in our “The Best of the Past” episodes. Our theme for the month of June is: Wedding Conflict.   The breakup of a marriage almost always involves some level of conflict between spouses, but the process of litigation during divorce ratchets that conflict up to a level of devastation for all members of the immediate and even extended family. Instead of getting away from the turmoil by divorcing, the adversarial nature of a legal “fight” can actually create permanent emotional and financial damage. If the goal of divorce is to stop the daily conflict, then the process should reduce that conflict while helping establish better relationships for the children and their parents. We will discuss how parents can create an emotionally supportive divorce that promotes a healthy relationship between themselves and a loving future for their children. Marilyn Miller, a psychotherapist, Steve Schechter, a lawyer and mediator, and Melynda Gulley, a mediator, have more than fifty years of experience between them in helping families. They recognized a critical need to help families survive the trauma of divorce and founded Mediators & Counselors, Inc. to provide a divorce that allows parents to maintain control of the outcome which promotes positive, loving relationships for their children. 00:43:00Texas Conflict CoachnoConflict,Conflict Connections Inc,divorce,Emotional Damage,Financial DamageGoing to Court with your marriagehttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/01/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanusRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/01/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/06/01/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanusWed, 01 Jun 2016 00:00:00 GMTConflict Chat with....Pattie Porter, Tracy Culbreath King and Abigail McManusGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. 00:44:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorTalk with the Conflict Management Expertshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/25/how-to-have-crucial-conversationsRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/25/how-to-have-crucial-conversations/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/25/how-to-have-crucial-conversationsWed, 25 May 2016 00:00:00 GMTHow to Have Crucial ConversationsOvver the last 7 years, we have produced 280 podcasts with experts from all over the world. Each month we will feature one of these programs in our "The Best of the Past" episodes. Our theme for the month of May is: Fights, Disagreements and Misunderstandings. Crucial Conversations exist when the stakes are high, opinions vary, and when emotions run strong and it is in these conversations where our greatest potential lies, we will discuss ways to handle these conversations in a healthy and productive way. Crucial Conversations creates a new language around communications and how they can best be handled. It approaches the issue in a very human way that stimulates our desire to relate to others while feeling good about us. You will read some real and concrete methods for getting control of yourself and staying focused through those challenging moments that pop up in everyone’s life. Randy Mayes works full time as an Executive Coach, consultant, and trainer. He is also an adjunct professor for William Woods University’s MBA program teaching classes in entrepreneurship, management, and marketing. His latest project is called Leadership Book of the Month. Leadership Book of the Month is a quick and easy way for business owners and busy professionals to keep up with the latest trends and developments in business and leadership without having to spend hours and hours reading. 00:31:00Texas Conflict CoachnoConflict,Conflict Connections Inc,conflict resolution,conversations,crucial conversationsTools for Talking When the Stakes are Highhttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/18/money-doesnt-grow-on-treesSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/18/money-doesnt-grow-on-trees/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/18/money-doesnt-grow-on-treesWed, 18 May 2016 00:00:00 GMTMoney doesn’t grow on treesDo you and your spouse spend differently?  Fighting with siblings about inheritance?  Can't decide how to split costs with a neighbor?  Going out with friends who don't pay their fair share? Money is a common source of disagreement.  Listen to Linda Gryczan and Tracy Culbreath King, and learn how to uncover and resolve the real issue behind money disputes. Linda Gryczan is a mediator who has led consensus decision making for more than 40 years.  She opened Mediation Works in 2007, and has helped hundreds of people transform their conflict into cooperation. Gryczan is President of the Montana Mediation Association.  She is a Certified Mediator with Family Designation and has earned Advanced Practitioner status with the Association for Conflict Resolution and Academy of professional Family Mediators. Tracy Culbreath King has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. In 2014 Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. 00:32:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,communication breakdownsResolving money disputes with family, friends and neighborshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/11/conflict-productivityGoalshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/11/conflict-productivity/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/11/conflict-productivityWed, 11 May 2016 00:00:00 GMTConflict & ProductivityDo you ever feel like there’s not enough time in the day to get everything done? Do friends, family, or co-workers rely on you and lean on you for help? Find out how to deal with time challenges that others place on us – and the conflicts that can arise from these situations.   Time management expert Helene Segura delivers thought-provoking, yet entertaining time management keynotes and seminars that give busy professionals the powerful strategies and tactics they need to slay wasted time. By improving efficiency, she helps companies lower employee stress levels, decrease absenteeism, improve retention, and increase profits. The author of two Amazon best-selling books, Helene has been the featured productivity expert in more than 100 media interviews including publications such as US News and World Report and Money Magazine, as well as on Fox, CBS, ABC and NBC affiliates. Helene’s third book, The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer  (New World Library) was released in April 2016. 00:36:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,clearing task lists,Conflict Connections IncHow to Improve Your Time Management without Alienating the People in Your Lifehttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/04/managing-conflict-in-your-blended-familyFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/04/managing-conflict-in-your-blended-family/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/05/04/managing-conflict-in-your-blended-familyWed, 04 May 2016 00:00:00 GMTManaging Conflict in Your Blended FamilyRaising children in a blended family can be challenging, frustrating, and overwhelming at times.  It can be a real test of endurance to manage to stay together through some of the tough times that can erupt with your stepchildren.  It can also be a time of growth and lasting relationships. Join Kim Abraham, Marney Studaker-Cordner and Zena Zumeta to hear how conflict is actually an opportunity to teach your children - step and biological - values and skills to last a lifetime. Kim Abraham and Marney Studaker-Cordner are licensed child and family therapists, practicing for over twenty years. Specializing in children with severe emotional and behavioral disorders, Kim and Marney are published authors in the areas of parenting and codependency.  They both have personal experience with stepparenting and blended families. More Information about Kim Abraham and Marney Studaker-Cordner Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:37:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Blended Family,Certified Advanced Conflict Coach and Coach-mentorChallenges of raising children in a blended familyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/27/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanusYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/27/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/27/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanusWed, 27 Apr 2016 00:00:00 GMTConflict Chat with....Pattie Porter, Stephen Kotev and Abigail R. C. McManusGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern00:34:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black BeltChat with Conflict Management Expertshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/20/when-dreams-die-young-stop-youth-in-engaging-in-gun-violenceYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/20/when-dreams-die-young-stop-youth-in-engaging-in-gun-violence/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/20/when-dreams-die-young-stop-youth-in-engaging-in-gun-violenceWed, 20 Apr 2016 00:00:00 GMTWhen Dreams Die Young: Stop Youth in Engaging in Gun ViolenceOur guest and author, Robert Batista will share his passion and journey to curb and stop gun violence through his writing and novellas called Street Angel and The City Game. He will talk about the “iron pipeline” and the collateral impact of gun violence. Gun violence is not the answer to disputes, disagreements and differences. Robert will discuss non-violent approaches to dealing with these differences and share his stories. Robert Batista grew up in Crown Heights, Brooklyn. After attending Brooklyn College, he enlisted in the U.S. Air Force. While stationed at Edwards Air Force Base in Southern California, he began his writing career; first with poetry, then short stories. In 1992 he founded Word Is Bond Press and began writing and publishing positive, uplifting stories for teenagers and young adults. His books ‘The City Game’, ‘Street Angel’, and ‘Brooklyn Story’ were picked up by the NYC Department Of Education, and Robert’s powerful message of self-determination and non-violence is now required reading in schools throughout the country. He is currently working on his new young adult novel, ‘Crisis At Central High’. More Information:  Robert Batista,  The Street Angel Project, The Funky Writer, The Funk Soul Cafe, Twitter 00:39:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Brooklyn Story,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncNon-violent approaches to dealing with these differenceshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/13/identifying-campus-bullies-by-empowering-the-bystanderYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/13/identifying-campus-bullies-by-empowering-the-bystander/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/13/identifying-campus-bullies-by-empowering-the-bystanderWed, 13 Apr 2016 00:00:00 GMTIdentifying Campus Bullies By Empowering The BystanderAppddiction Studio’s Stop Bullies district wide smartphone app empowers bystanders to capture bully events as they occur and report them to school administrators in real time. School administrators can then begin to investigate the incidents immediately utilizing the Stop Bullies secure dashboard which allows for the receipt, analysis and management of incidents across the district. With incident information captured by the bystander trained professionals within the school can put their training and intervention expertise to work thus making the campus safer. School counselors can then work on proactively preventing the next incident without spending valuable time on “He said-She said” type interviews. Mr. Tim Porter recommends that every school district should consider implementing the Stop Bullies app. Stop Bullies can be downloaded by district students in grades K-12 to work on any smartphone regardless of platform including iPhone/iPad/iPad Mini/iPod Touch/Android/Android Tablets/Windows 8/Blackberry and is multi-language. Mr. Tim Porter has over 20 years of leadership experience in the information technology industry.  He proudly served for 10 years in the United States Army until he was honorably discharged in 1998 as a Platoon Sergeant. Tim earned his Masters of Business Administration from the University of the Incarnate Word. He currently serves a Board Member and the Technology Committee Chair for the World Affairs Council of San Antonio, Board Member of Bexar County Health Collaborative, and Conference of Minority Transportation Officials – HUB and Legislative Advisory Councils.     00:33:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Appdiction Studio,Association for Conflict Resolution,bullying,BystandersBystanders can capture Bully eventshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/06/restorative-justice-is-good-medicine-for-youth-violenceYouthhttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/06/restorative-justice-is-good-medicine-for-youth-violence/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/04/06/restorative-justice-is-good-medicine-for-youth-violenceWed, 06 Apr 2016 00:00:00 GMTRestorative Justice is Good Medicine for Youth ViolenceJoin Rose Gordon and Zena Zumeta as they talk about what Restorative Justice and other Restorative processes are, how they work, why Restorative Justice is an effective intervention with youth who have engaged in violence and its impact on youth recidivism. Rose Gordon has been facilitating Restorative Justice for youth for over a decade. Less than 5% of the hundreds of youth she’s worked with committed other acts of delinquency. Rose has facilitated Restorative Approaches trainings in New Mexico and Thailand. She views Restorative Approaches as a way of building peaceful communities and an “inoculation” against violence. She’s currently the Program Coordinator for the Taos County Juvenile Justice Continuum. Read Rose Gordon's Blogs:  Restorative Connections Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:33:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncBuilding Peaceful Communitieshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/30/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanusSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/30/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/30/conflict-chat-withpattie-porter-stephen-kotev-and-abigail-r-c-mcmanusWed, 30 Mar 2016 00:00:00 GMTConflict Chat with....Pattie Porter, Stephen Kotev and Abigail R. C. McManusGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern00:36:00Texas Conflict CoachnoGot Conflict? If you have a conflict with someone,and are not sure how to handle it,then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators,conflict coaches and facilitators on how to think aboutAsk the Professionalshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/23/nipped-in-the-bud-not-in-the-butt--how-to-use-mediation-to-resolve-neighbor-cRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/23/nipped-in-the-bud-not-in-the-butt--how-to-use-mediation-to-resolve-neighbor-c/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/23/nipped-in-the-bud-not-in-the-butt--how-to-use-mediation-to-resolve-neighbor-cWed, 23 Mar 2016 00:00:00 GMT"Nipped in the Bud--Not in the Butt - How to Use Mediation to Resolve Neighbor COur pets are family members.  When conflicts arise involving this family companion in divorce, landlord tenant or neighbor issues (to name only a few) emotions are peaked and litigation is often the selected form of resolution.  Yet courts view pets as property.  This choice may prove not to be the best venue in which to discuss a disagreement over an animal. Join Debra Hamilton as she discusses how using mediation to resolve issues involving animals may be a safer, confidential and more user friendly means of reaching an agreement over a pet which helps everyone win. Debra Vey Voda-Hamilton, principal at Hamilton Law and Mediation, practices and teaches an alternative means of resolving disagreements between people over animals.  She works with pet owners, spouses, service providers, neighbors, rescues and governmental agencies to help them address misunderstandings, misstatements or oversights involving pets. Debra is the author of the bestselling book Nipped in the Bud-Not in the Butt-How to Use Mediation to Resolve Conflicts Over Animals. Tracy CulbreathKing has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. In 2014 Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management.Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office.Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes. 00:30:00Texas Conflict CoachnoDebra Vey Voda-Hamilton,principal at Hamilton Law and Mediation,practices and teaches an alternative means of resolving disagreements between people over animals. She works with pet owners,spouses,service providersCourts view pets as propertyhttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/16/neighbor-nuisance-brings-you-holiday-annoyanceRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/16/neighbor-nuisance-brings-you-holiday-annoyance/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/16/neighbor-nuisance-brings-you-holiday-annoyanceWed, 16 Mar 2016 00:00:00 GMTNeighbor Nuisance Brings You Holiday AnnoyanceDealing with the normal stress of the holidays can be enough to handle. Then add those annoyances and disruptions you have to deal with in your neighborhood…loud holiday parties, cars blocking roads and your driveway, those bright holiday lights and decorations. All invading your peace and quiet. The holidays can bring people together just as equally as they can erupt into full blown holiday mayhem. Conflict coaching experts, Pattie Porter and Stephen Kotev, will discuss strategies to keep neighbor conflict at bay and help you manage your triggers to those nuisances you cannot control. Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to individuals, businesses, government agencies and higher education institutions. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation, conflict analysis, facilitation, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. He is a former employee of the Association for Conflict Resolution, the American Bar Association Section of Dispute Resolution, the Ohio Commission on Dispute Resolution and Conflict Resolution and the D.C. Court Services and Offender Supervision Agency as an ADR Specialist. 00:01:00Texas Conflict CoachnoNeighbors,Upcoming Programs | Tags: Holiday Conflict,holidays,neighbor conflict,Pattie PorterFull blown holiday mayhemhttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/09/community-mediation-empowerment-and-dialogueSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/09/community-mediation-empowerment-and-dialogue/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/09/community-mediation-empowerment-and-dialogueWed, 09 Mar 2016 01:00:00 GMTCommunity Mediation: Empowerment and DialogueIn many communities around the country there are community mediation centers supported by volunteer mediators.  Community Boards of San Francisco is the oldest community mediation center in the country, started in 1976.  The philosophy of community mediation centers is to empower community members to resolve their own disputes rather than resorting to courts or other outsiders to do it for them. Participants in mediation have found that the process helps them feel heard, and increases their understanding of themselves and the other person as well.  Community Boards has handled thousands of cases in its 36 year history, and has helped 85% of those who use their mediation services reach a successful agreement. Cordell Wesselink, is Mediation Program Manager of Community Boards. He has a Master’s Degree in Negotiation, Conflict Resolution, and Peacebuilding from California State University at Dominguez Hills. He is a mediator and facilitator, and also teaches meeting facilitation skills for Community Boards. For more information see Cordell Wesselink Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators. She is the recipient of the the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:32:00Texas Conflict CoachnoCommunity Boards,community mediation,Conflict,Conflict Connections Inc,conflict resolutionOldest community mediation center in the country, Community Boards of San Franciscohttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/02/neighbors-from-hellRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/02/neighbors-from-hell/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/03/02/neighbors-from-hellWed, 02 Mar 2016 01:00:00 GMTNEIGHBORS FROM HELLWhat can you do when your neighbors are noisy, don't respect your boundaries, commit illegal acts, and even threaten and harass you and your family?  Bob Borzotta of ABC News is here -- he's the author of Neighbors From Hell - Managing Today's Brand of Conflict Close to Home.  He will be speaking with Pattie and taking your calls about this age-old social problem that now shows everyday it is on steroids! Bob Borzotta is the neighbor conflict troubleshooter for ABC's 20/20, author of Neighbors From Hell, and managing editor of the e-newsletter Neighbor Beat.  He is a reporter who spends most of his time helping good neighbors in dealing with the "Jerks Next Door."  He regularly appears on NPR, has helped guests with neighbor problems on the Steve Harvey Show, and gives one-on-one guidance to thousands who suffer from having Neighbors From Hell. Social Media:  Twitter:  @robertborzotta Facebook:  Neighbor From Hell 00:51:00Texas Conflict CoachnoNeighbors,Upcoming Programs | Tags: ABC's 20/20,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Bob BorzottaSocial Problem on Steriodshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/24/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanusRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/24/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanus/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/24/conflict-chat-withpattie-porter-tracy-culbreath-king-and-abigail-mcmanusWed, 24 Feb 2016 01:00:00 GMTConflict Chat with....Pattie Porter, Tracy Culbreath King and Abigail McManusGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern00:36:00Texas Conflict CoachnoAbigail R. C. McManus,Advanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,analyzing,ApprenticeCall in with you Conflict questionshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/17/thats-not-what-i-meant-malefemale-communication-or-lack-thereofRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/17/thats-not-what-i-meant-malefemale-communication-or-lack-thereof/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/17/thats-not-what-i-meant-malefemale-communication-or-lack-thereofWed, 17 Feb 2016 01:00:00 GMT“That’s Not What I Meant!” – Male/Female Communication (or lack thereof)It is said that men and women speak different languages and if you don’t understand the subtle communication differences between the genders then general understanding, cooperation, productivity, and stress levels will surely be affected by the inevitable miscommunications that occur. Join Gregg Catalano in this highly entertaining and informative program as he provides you with the insights, tools and strategies to better interact with the opposite sex, and become bi-lingual in the art of male/female communication Gregg Catalano is a unique presenter whose high energy workshops are always entertaining, and informative. Named as “Teacher-of-the-Year,” & “Coach-of-the-Year” twice during his 12 year teaching career, Gregg also holds a Master’s degree in Counseling Education, and is licensed as a Chemical Dependency Counselor and Marital and Family Therapist. Blending activities, humor, insight and practical ideas into all his workshops, Gregg utilizes his teaching/therapeutic background and skills to help all participants better understand themselves, recognize the value in others, and how to truly succeed in their lives and jobs. As the “Physician of Phun,” he is truly what the doctor ordered and a presenter you won’t easily forget! 00:35:00Texas Conflict CoachyesAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,brain neurology,Certified Advanced Conflict Coach and Coach-mentor,communication"The Best of the Past"http://www.blogtalkradio.com/texas-conflict-coach/2016/02/10/oooops-we-did-it-again-how-to-prevent-hot-disputes-from-boiling-overRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/10/oooops-we-did-it-again-how-to-prevent-hot-disputes-from-boiling-over/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/10/oooops-we-did-it-again-how-to-prevent-hot-disputes-from-boiling-overWed, 10 Feb 2016 01:00:00 GMTOooops! We did it again... How To Prevent Hot Disputes from Boiling OverYou feel it’s getting hot and you just cannot do anything to prevent the innocent exchange of opinions from boiling over and blowing up like a lump of lava thrown out by a volcano? And it hurts because it happens with people important for you, with whom you have a family, neighbor or work relationship. Join Maciej Tanski as he bring some examples of conflict escalation and a handful of tips how to prevent it. We will discover what it takes to keep focused during hot discussions and be aware of the other person’s and our own hot buttons. Maciej Tanskiis a mediator, trainer and conflict consultant leading the Partners Poland Mediation Center in Warsaw, Poland. For the last 15 years he has been helping people in conflict to find their own way out without losing face. Maciej mediates marital, family and divorce disputes, as well as business ones especially in family owned businesses. He consults and coaches couples, parents or co-workers on conflict prevention and resolution. He is also a trainer in mediation and social skills who designed and conducted workshops for thousands of civic and business leaders.  Outside of Poland, he led trainings in the Western Balkans, Caucasus, and Central Asia.  He wrote guidebooks for divorced parents and lone fathers. 00:41:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingConflict escalations, how do you prevent them?http://www.blogtalkradio.com/texas-conflict-coach/2016/02/03/battle-for-the-truth-respectfully-managing-alternate-realities-in-relationshipsRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/03/battle-for-the-truth-respectfully-managing-alternate-realities-in-relationships/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/02/03/battle-for-the-truth-respectfully-managing-alternate-realities-in-relationshipsWed, 03 Feb 2016 01:00:00 GMTBattle For The Truth: Respectfully Managing Alternate Realities in RelationshipsThe Couples Therapist, Susan Lager and the Texas Conflict Coach®, Pattie Porter, discuss ways they each observe and deal with people who have difficulty managing differences about their respective truths regarding any situation. Because "reality" is so subjective, what happened, what was said, what may have been decided may look very different to each person in a situation, often resulting in an emotional standoff.  Tune in to learn about indicators of this problem, and to get some vital tools to move through these separate realities more respectfully in your marriage, at work, with your family or friends. Susan Lager is a psychotherapist, author, and relationship coach based in Portsmouth, New Hampshire. She is the founder and principal of Couplespeak™, providing coaching services, and The Couples Center PLLC, which provides psychotherapy services to individuals and couples who want help with relationship problems and would like to achieve more fulfillment in life.  Susan is noted for being a "tell it like it is" clinician who gets significant results for her clients. 00:36:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alternate Realities in Relationships,Association for Conflict Resolution,Battle For The Truth,Certified Advanced Conflict Coach and Coach-mentorReality looks different to each personhttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/27/conflict-chat-from-coconut-to-closet-fightsSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/27/conflict-chat-from-coconut-to-closet-fights/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/27/conflict-chat-from-coconut-to-closet-fightsWed, 27 Jan 2016 01:00:00 GMTConflict Chat: From Coconut to Closet FightsGot Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation. Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems. Join us live. Here is how: Call 347-324-3591; press 1 and wait for a HostUse the Reply box below to post your question or conflict situationJoin us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern00:32:00Texas Conflict Coachno#ConflictChat,Abigail Clark McManus,Academy of Family Mediators,active conflict,Advanced Practitioner-Workplace MediatorAsk Questions to the expertshttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/20/the-compassionate-rebel-revolution-ordinary-people-changing-the-worldSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/20/the-compassionate-rebel-revolution-ordinary-people-changing-the-world/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/20/the-compassionate-rebel-revolution-ordinary-people-changing-the-worldWed, 20 Jan 2016 01:00:00 GMTThe Compassionate Rebel Revolution: Ordinary People Changing the WorldCompassionate rebels are the new real-life superheroes without the capes and the celebrity, with the super powers of compassion and courage and determination that can change the world in so many different ways that offer cause for hope in these troubled times. Their powerful stories, being told publicly for the first time, will encourage you to find and unleash the compassionate rebel that resides in all of us, guides us through tough times, helps us find solutions to our most pressing problems, and makes us all potential agents of social change. Burt Berlowe is an author, journalist, educator and social change activist. He has been writing and publishing people’s stories for more than four decades. His current book: The Compassionate Rebel Revolution: Ordinary People Changing the World has been honored as a finalist for a Midwest Book Award and the international Reader’s Favorite award. It follows its predecessor The Compassionate Rebel: Energized by Anger, Motivated by Love, co-authored by Berlowe, and honored as a finalist for the nationally-prestigious Nautilus Award, presented during Book Expo America in Los Angeles. In all of his work, Berlowe’s ultimate objective is to use storytelling as a way to transform our culture. “I believe that everyone has a compassionate rebel story waiting to be told,” he says. “I want to help people find and share that story and turn it into action that will positively change our society now and for years to come.” Tracy CulbreathKing has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). 00:34:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Burt Berlowe,Certified Advanced Conflict Coach and Coach-mentorOrdinary People Changing the Worldhttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/13/stories-as-a-tool-for-creative-conflict-resolutionSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/13/stories-as-a-tool-for-creative-conflict-resolution/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/13/stories-as-a-tool-for-creative-conflict-resolutionWed, 13 Jan 2016 01:00:00 GMTStories as a Tool for Creative Conflict ResolutionConflict comes not only in major ways between groups and nations, but also in real and persistent ways between strangers, neighbors, friends, and family. Join author Mark Andreas as he shares from his book “Sweet Fruit from the Bitter Tree” a collection of true stories of how ordinary people resolved intense conflict in creative and surprising ways most of us would never think of. Whether you are experiencing conflict with others or within yourself, learn ways to resolve these challenging situations by staying connected through difficulty and drawing on creative inner resources. Mark Andreas lives in Boulder CO, where he runs a Personal Change coaching private practice assisting people in achieving life-goals and resolving limitations using NLP, Core Transformation, and other methods for personal transformation and development (www.markandreas.com.) Mark trains NLP around the country, is instructor of NLP at Red Rocks Community College, and is a trainer for the NLP of the Rockies’ Real World Integrated NLP Practitioner Training program. Mark is Author of the books “Sweet Fruit from the Bitter Tree: 61 stories of creative and compassionate ways out of conflict,” a collection of true stories of creative responses to conflict, endorsed by Dan Millman and William Ury, and “Waltzing with Wolverines: finding connection and cooperation with troubled teens” about his experience working with “at risk” teens while leading a 24/7 wilderness therapy program in the mountains of Colorado.   00:42:00Texas Conflict Coachno"at risk" teens,24/7 wilderness therapy program,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorOrdinary people resolved intense conflict in creative and surprising ways!http://www.blogtalkradio.com/texas-conflict-coach/2016/01/06/repairing-the-hidden-damage-of-conflict-avoidanceSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/06/repairing-the-hidden-damage-of-conflict-avoidance/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2016/01/06/repairing-the-hidden-damage-of-conflict-avoidanceWed, 06 Jan 2016 01:00:00 GMTRepairing the Hidden Damage of Conflict AvoidanceCONFLICT…either you hate it and avoid it at all costs, or you thrive on it by pushing to get your point across to the detriment of others.  How we recognize potential conflict or respond to ongoing conflict is a choice. It is a learned skill that challenges your thinking, taps into your emotions, and requires you to make strategic behavioral choices. These choices help build courage, confidence and competence to handle difficult, tension-filled situations. What is conflict avoidance, and how can it create unintended damage to relationships and escalate situations? More often than not, it is used as a default defense mechanism which often leads to a much bigger problem. You will learn behavioral cues and underlying motivating factors that drive us to react in damaging ways. More importantly, you can make different choices and learn strategies to help you take courageous steps to address conflict confidently. Patricia Porter is Founder and President of Conflict Connections® Inc. and is known as the Texas Conflict Coach®. Patricia is a subject-matter expert in the field of conflict resolution since 1994. Her experience includes working as a senior mediator, team facilitator, senior trainer, and conflict management and abrasive leader coach. Her primary emphasis is in supporting employees, teams and senior leadership in organizations to work through conflict and change productively. She is the author of Stop the Dreaded Drama: 55 tips for Ending Destructive Conflict. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. 00:35:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,behavioral cues,Black BeltCONFLICT? Hate or Thrivehttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/30/the-unslut-project-stop-slut-shaming-and-sexual-bullyingSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/30/the-unslut-project-stop-slut-shaming-and-sexual-bullying/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/30/the-unslut-project-stop-slut-shaming-and-sexual-bullyingWed, 30 Dec 2015 01:00:00 GMTThe UnSlut Project: Stop "Slut" Shaming and Sexual BullyingHave you ever been called a "slut"? If so, how did you feel? Whether you are sexually active or not the term can be hurtful and embarrassing. If you’re a parent of a teen, have you heard about "slut" shaming and the dire effects it can have on your impressionable teenager? "Slut" shaming and sexual bullying is occurring every day in America. Many teens are experiencing these issues and feel uncomfortable reporting it to their parents or other adults. Emily Lindin, who founded of The UnSlut Project in April 2013, found herself in this exact situation when she was eleven. She began journaling about these incidents of "slut" shaming and sexual bullying she faced in school. As Emily published her journal entries, she hoped that her words would reach teens experiencing the same thing bringing awareness about this prevalent issue. The UnSlut Project started as a small online personal submission and has now grown to incorporate the stories of girls, women, and men of many ages, backgrounds, and nationalities. Emily will be discussing the UnSlut Project and her upcoming video project “Slut: A Documentary Film” and her soon to be released book, “UnSlut: A Diary and A Memoir”.   00:31:00Texas Conflict CoachnoAbigail Clark,Advanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black BeltUnSlut Projecthttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/23/from-customer-complaints-to-customer-contentmentSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/23/from-customer-complaints-to-customer-contentment/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/23/from-customer-complaints-to-customer-contentmentWed, 23 Dec 2015 01:00:00 GMTFrom Customer Complaints to Customer ContentmentThe program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process.  The businesses include the original business, Zingerman's Delicatessen, plus Zingerman’s Bakehouse, Creamery, Catering, Mail Order, ZingTrain, Coffee Company, Roadhouse Restaurant, Candy Manufactory and the newest business—Events at Cornman Farms.  Zingerman’s produces and sells all sorts of full flavored, traditional foods in its home of Ann Arbor, Michigan to the tune of $50,000,000 a year in annual sales.  Effectively managing conflict has allowed Zingerman’s to grow from 2 employees to 700 over 33 years.  Like Apple Computers, Zingerman’s delights its customers with its food and its customer relations.  It has also been lauded by President Obama and others for its employee support, including its fair base salary, hours and benefits.  Zingerman’s philosophy of Servant Leadership, Energy Management, Going Direct and Handling Customer Complaints is at the core of its popularity and success. Ari Weinzweig is CEO and co-founding partner of  Zingerman's Community of Businesses. Ari was recognized as one of the “Who’s Who of Food & Beverage in America” by the 2006 James Beard Foundation and has awarded a Bon Appetit Lifetime Achievement Award among many recognitions. Ari is the author of a number of articles and books. 00:35:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Ari Weinzweig,Association for Conflict Resolution,BenefitsComplaints to Contentmenthttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/16/managing-and-measuring-the-customer-experience-with-mystery-shoppingRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/16/managing-and-measuring-the-customer-experience-with-mystery-shopping/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/16/managing-and-measuring-the-customer-experience-with-mystery-shoppingWed, 16 Dec 2015 01:00:00 GMTManaging and Measuring the Customer Experience with Mystery ShoppingMystery shopping can help companies avoid conflict - and negative customer experiences -  before it becomes an issue. If you've ever found yourself wondering if mystery shopping is too good to be true, join us in a discussion with Rich Bradley, MSPA-NA Board President to learn the facts. Rich Bradley will explain what mystery shopping is, what it is not, how to avoid scams, and how a business can benefit from measuring their customer experience. Rich Bradley leads the day-to-day functions and operations as Chief Operating Officer and General Counsel for one of Orlando’s premier public relations and marketing firms, Todd Persons Communications. He also serves as the Board President of the MSPA, North America, the largest customer experience trade association in the Western Hemisphere. 00:39:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Chief Operating Officer,Conflict Connections IncMystery Shoppinghttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/09/the-conflict-pivot-turning-conflict-into-peace-of-mindSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/09/the-conflict-pivot-turning-conflict-into-peace-of-mind/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/09/the-conflict-pivot-turning-conflict-into-peace-of-mindWed, 09 Dec 2015 01:00:00 GMTThe Conflict Pivot: Turning Conflict into Peace of MindIf you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this program, Tammy Lenski, author of The Conflict Pivot: Turning Conflict into Peace of Mind, will discuss three simple practices you can do on your own, anytime and anywhere, to avoid the most common conflict resolution mistakes, understand why certain conflicts get their hooks into you, and figure out how to liberate yourself. Dr. Tammy Lenski helps people excel at conflict resolution by mastering their reaction, problem solving creatively, and forging lasting results. A mediator, coach, speaker, author, and conflict resolution teacher, she has helped thousands of organizations, individuals, and mediators worldwide resolve conflict masterfully. Tammy was a founding faculty member of the world’s first master’s degree in mediation and has been featured in Bloomberg BusinessWeek, Inc, and numerous other publications. A member of the Association for Conflict Resolution’s Academy of Advanced Practitioners, Tammy was recognized in 2012 with the Association’s Mary Parker Follett Award for innovative and pioneering work in the conflict resolution field. 00:33:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,alternative dispute resolution,Association for Conflict Resolution,Bloomberg BusinessWeekTurning Conflict into Peacehttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/02/how-to-resolve-customers-disputes-in-todays-worldEntrepreneurhttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/02/how-to-resolve-customers-disputes-in-todays-world/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/12/02/how-to-resolve-customers-disputes-in-todays-worldWed, 02 Dec 2015 01:00:00 GMTHow to Resolve Customers Disputes in Today’s WorldDisputes have existed as long as there have been people. Ways to resolve disputes have also existed just as long. But now, technology has made some of the oldest ways to resolve disputes new again and better than ever! Now you can settle differences with other people or businesses without ever leaving your home, office or business. Mark Norych manages the operations of Arbitration Resolution Services, Inc., and oversees the experienced litigators, judges, and magistrates who make up the panel of arbitrators. He is also responsible for managing the company’s Arb-IT™ arbitration system. For more than 30 years, Norych has been involved in the collection, litigation, and arbitration of claims on behalf of insurance, car rental, and other major industries. He has also coordinated and supervised litigation on a national and global level. Norych is a frequent lecturer and sought-after professional speaker. He has provided seminars and workshops at several Fortune 500 companies on topics ranging from best practices for corporate operations to specific topics related to federal and state regulations and laws and their effect on company models and procedures.   00:43:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Arb-It,arbitration,Arbitration Resolution Services Inc,Association for Conflict ResolutionResolving Customers Disputeshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/25/online-dispute-resolution-the-simple-way-to-build-peace-in-the-digital-eraTechnologyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/25/online-dispute-resolution-the-simple-way-to-build-peace-in-the-digital-era/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/25/online-dispute-resolution-the-simple-way-to-build-peace-in-the-digital-eraWed, 25 Nov 2015 01:00:00 GMTOnline Dispute Resolution: The Simple Way To Build Peace In The Digital EraOur century is permanently presenting paradoxical situations. Thanks to Globalization, the economical vicissitudes of Gambia can produce a decided influence in Bolivia. Even though the growth of the communication media is undeniable, people feel increasingly alone. Internet has burst into our lives to stay. Alberto Elisavetsky, director of the non-profit social network ODR Latinoamerica, will speak with us about his experiences in the use of new technologies applied to conflict resolution in Hispanic America, and how this modality can provide quick and low-cost resolution to various sorts of conflicts. Alberto Elisavetsky is the director of ODR LATINOAMERICA. Among his most remarkable achievements, there’s the agreement of professional capacitation in distance mediation with the Justice and Human Rights Ministries of the provinces of Salta and Córdoba, Argentina. Another training agreement was made with the School of Judicial Investigation of the Judicial Power of the State of Guanajuato, Mexico. He is the director of the Observatory of Conflict in the National University of Tres de Febrero, Argentina, dedicated to research and advance of conflict resolution through new technologies. He’s also a professor in the virtual modality of the University. Tracy Culbreath has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management. 00:36:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alberto Elisavetsky,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorInternet has burst into our lives to stayhttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/18/where-does-the-conflict-goTechnologyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/18/where-does-the-conflict-go/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/18/where-does-the-conflict-goWed, 18 Nov 2015 01:00:00 GMTWhere Does the Conflict Go?We continue our Dispute Resolution –Cyber Style series with David Puckett, Founder and CEO of ResolvNow. It is quite normal for conflict to occur between businesses, consumers and the ordinary person. Most of us don’t have the time, energy or desire to use the court system and enter a lawsuit. So how do we give the consumer and business easier access to resolving their dispute with technology-enhanced dispute resolution? How do we unite conflict resolution practices like negotiation and mediation with various forms of technology? Consumers are often unclear and confused about how dispute resolution processes can assist much less how advancing technology comes into play. In this episode “Where Does the Conflict Go? Consumers Using Technology Enhanced Dispute Resolution,” David will address 5 barriers which contribute to this confusion, and the ways to create consumer awareness and an environment that is safe for participation. Dave Puckett has been in the enterprise technology consulting industry for more than 25 years. His area of concentration is utilization of Technology-enhanced Dispute Resolution and Dispute System Design for online dispute resolution systems for individual, Courts, and Fortune 1000 companies.  Dave’s company ResolvNow Corporation launched “Settle-Now” one of the world’s leading online dispute resolution engine and their proprietary methodology Technology-enhanced Dispute Resolution (TeDR) which includes the option to include Emotional Intelligence and Electronic Negotiation in the dispute resolution processes. 00:46:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingHow do we unite conflict resolution practices like negotiation and mediation with various forms of technology?http://www.blogtalkradio.com/texas-conflict-coach/2015/11/11/want-better-work-team-conflict-management-begin-by-assessing-conflict-climateBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/11/want-better-work-team-conflict-management-begin-by-assessing-conflict-climate/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/11/want-better-work-team-conflict-management-begin-by-assessing-conflict-climateWed, 11 Nov 2015 01:00:00 GMTWant Better Work Team Conflict Management? Begin by Assessing “Conflict ClimateWhy do old, dysfunctional patterns for handling conflict re-emerge and persist in the workplace, even after providing training, policies or procedures for resolving differences constructively? This vexing phenomenon—a return to the status quo--plagues conflict professionals and team leaders alike. The main culprit is not individuals clashing; instead it is the team’s culture—the social environment—which sets communication patterns and strongly influences how members behave when they encounter conflict. But how do we get a handle on conflict at the work team level? First we need to concretely assess a team’s “conflict climate” and then take steps to improve aspects of the climate that are negatively influencing members’ conflict behavior. In this program Michael Dues will discuss a powerful online instrument for diagnosing conflict climate in the workplace. He will describe what it measures, how it can guide interventions to gain long term, sustainable improvement in conflict management, and why it is especially useful to use an online survey for this purpose. Michael Dues:   Former Head of the Department of Communication at The University of Arizona, Dr. Dues has extensive experience as an organizational ombudsman and management consultant.  He is a Senior Partner at conflictclimate.com.  He pioneered the concept of “conflict climate.”  His recorded lecture course, “The Art of Conflict Management,” (in The Teaching Company’s “Great Courses” series) has been widely distributed throughout the English-speaking world.  00:41:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Climate,Conflict Climate InventoryHow do we get a handle on conflict at the work team level?http://www.blogtalkradio.com/texas-conflict-coach/2015/11/04/separating-families-how-to-use-online-technology-to-mediate-your-situationFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/04/separating-families-how-to-use-online-technology-to-mediate-your-situation/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/11/04/separating-families-how-to-use-online-technology-to-mediate-your-situationWed, 04 Nov 2015 00:00:00 GMTSeparating Families: How to Use Online Technology to Mediate Your SituationFamily Resolve connects parents and partners with mediators using webcam-enabled online dispute resolution to bring mediation processes to separating families. Participants will learn how to use the internet with mediators to resolve family issues when there are distances between the parties, domestic violence issues involved or cost factors become a concern. As CEO of the Australian Mediation Association (AMA), CallumCampbell has been instrumental in the establishment of the Australian National Mediator Accreditation System as well as the introduction of new forms of technology in the resolution of disputes.  He has established court-annexed and private sector mediation systems both in Australia and the South Pacific region and has actively mediated and participated in over 2,000 mediations in all areas of the commercial legal arena, the workplace sector and family law disputes as well as community consultations. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR.   00:33:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Austalian Mediation Association,Callum CampbellWebcam-enabled online Dispute Resolutionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/28/trust-your-canary-the-challenge-of-workplace-incivilityRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/28/trust-your-canary-the-challenge-of-workplace-incivility/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/28/trust-your-canary-the-challenge-of-workplace-incivilityWed, 28 Oct 2015 00:00:00 GMTTrust Your Canary: The Challenge of Workplace IncivilityJoin us for a compelling and informative discussion about workplace incivility—those seemingly insignificant rude or disrespectful behaviors at work that can really get under our skin (eye rolling is a classic example). Sharone Bar-David, renowned expert on workplace incivility, will share fascinating data about the collateral damage that incivility leaves in its wake, what each and every one of us can to tame it, and what canaries have to do with it all.  Sharone Bar-David is of author of Trust Your Canary—Every Leader’s Guide to Taming Workplace Incivilityand president of Bar-David Consulting, a company specializing in creating civil work environments. Over the past 20+ years, Sharone has worked with over 30,000 people in a wide range of industries through training sessions, consulting, coaching and keynote speeches. With a background as a lawyer and social worker, she is also a regular guest commentator for the Canadian HR Reporter magazine and the author of a popular blog with a loyal international following. For Additional Resources:  Learning Hub Follow:  LinkedIn Twitter 00:43:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Bar-David Consulting,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncTrust Your Canaryhttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/21/toxic-behaviors-in-the-workplace-why-how-whatRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/21/toxic-behaviors-in-the-workplace-why-how-what/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/21/toxic-behaviors-in-the-workplace-why-how-whatWed, 21 Oct 2015 00:00:00 GMTToxic Behaviors in the Workplace: Why? How? What?Control freaks, narcissists, manipulators, and bullies. It takes all kinds, they say, but can your organization afford to employ such toxic personalities? Often clever chameleons, who “kiss up” and “kick down,” they know how and when to disguise their infectiously bad natures. Like a disease, these employees spread negativity throughout the workplace, decreasing productivity and increasing turnover. In this program, Drs. Holloway and Kusy will share their national research study of toxic behaviors with over 400 participants. Learn why these individuals get away with bad behavior, how this occurs in organizations, and what to do about it to impact individual and team performance—and the bottom line. Dr. Elizabeth Holloway, is a professor at Antioch Univ., Graduate School in Leadership & Change. She is a Fellow of the American Psychological Association and Diplomate in Professional Psychology. She consults with leaders worldwide on systems approaches to supervision, mentoring, coaching, toxicity, and building communities of respectful engagement. Dr. Mitchell Kusy, a Fulbright Scholar in Organization Development and professor at Antioch Univ., Graduate School in Leadership & Change, was previously head of leadership development for American Express Financial Advisors. Continuing to consult with leaders worldwide, he is author of several business books. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators. 00:35:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Antioch University,Association for Conflict Resolution,bulliesControl freaks, narcissists, manipulators, and bullies.http://www.blogtalkradio.com/texas-conflict-coach/2015/10/14/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-2Relationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/14/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-2/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/14/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-2Wed, 14 Oct 2015 00:00:00 GMTBecome a Virtual Judge or Have Your Case Settled on the Net- Part 2Brav is a new way for people of any age to find a solution to bullying, violence, and conflict. Find out why this is so important and join our guest, Remi Alli to learn how to settle family, school, and workplace disputes online. Along with her JD, Remi Alli is a psychology graduate of the University of Michigan -- Ann Arbor. She also holds a Master’s Degree in Health Law and Policy from Loyola University Chicago School of Law. She has mediated for over 15 years, resolving thousands of cases, and is a trained and certified mediator through the Supreme Court of Ohio. She has written for Forbes, Neuroscience for Kids, among others, and received the top prize in the nation for her legal writing through the American Judges Association. She also served as a teacher of law through the Law & Leadership Institute. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. Stephen is one of only two individuals to have been employed by both of the nation’s two largest Alternative Dispute Resolution (ADR) membership organizations – the American Bar Association Section of Dispute Resolution and the Association for Conflict Resolution. Stephen has conducted trainings to international and national audiences in, the United Arab Emirates, Bahrain, Qatar, Germany, Northern Ireland and across the United States. 00:31:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black Belt,BravSettled Your Case On The Net!http://www.blogtalkradio.com/texas-conflict-coach/2015/10/07/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-1Relationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/07/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-1/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/10/07/become-a-virtual-judge-or-have-your-case-settled-on-the-net-part-1Wed, 07 Oct 2015 00:00:00 GMTBecome a Virtual Judge or Have Your Case Settled on the Net- Part 1Brav is a new way for people of any age to find a solution to bullying, violence, and conflict. Find out why this is so important and join our guest, Remi Alli to learn how to settle family, school, and workplace disputes online. Along with her JD, Remi Alli is a psychology graduate of the University of Michigan -- Ann Arbor. She also holds a Master’s Degree in Health Law and Policy from Loyola University Chicago School of Law. She has mediated for over 15 years, resolving thousands of cases, and is a trained and certified mediator through the Supreme Court of Ohio. She has written for Forbes, Neuroscience for Kids, among others, and received the top prize in the nation for her legal writing through the American Judges Association. She also served as a teacher of law through the Law & Leadership Institute. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession. Stephen is one of only two individuals to have been employed by both of the nation’s two largest Alternative Dispute Resolution (ADR) membership organizations – the American Bar Association Section of Dispute Resolution and the Association for Conflict Resolution. Stephen has conducted trainings to international and national audiences in, the United Arab Emirates, Bahrain, Qatar, Germany, Northern Ireland and across the United States. 00:32:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black Belt,BravSettle Your Case on the Net!http://www.blogtalkradio.com/texas-conflict-coach/2015/09/30/childhood-gender-diversity-a-natural-variation-in-human-developmentLGBThttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/30/childhood-gender-diversity-a-natural-variation-in-human-development/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/30/childhood-gender-diversity-a-natural-variation-in-human-developmentWed, 30 Sep 2015 00:00:00 GMTChildhood Gender Diversity: A Natural Variation in Human DevelopmentWhen children enter this world, the adults greeting them have many assumptions already in place about their future. If the child has a penis, projections about masculinity-driven biological and societal experiences prevail, if the child does not have a penis, a femininity-driven future is imagined with regard to biological development and social opportunities. But in approximately 1.5-3% of families with a transgender child, those projected futures may not be in the cards, because their child simply does not identify with the gender role assigned to them based on their genitalia. In fact, enforcement of those gender expectations may cause the child profound distress. This is the world of a transgender child and their families. Jenn Burleton is the founder and Exec Dir of TransActive Gender Center, a national provider of services to transgender and gender diverse children, youth and their families. After a 30-year career as a music industry professional, Jenn has returned to the work she literally feels she was born to do…advocating for children and youth who transcend societal gender stereotypes and expectations. Tracy Culbreath has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. In 2014 Tracy graduated from the Univ of Baltimore with a Master’s of Science in Negotiation and Conflict Management. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. 00:37:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,communication breakdownsEnforcement of those gender expectations may cause the child profound distress.http://www.blogtalkradio.com/texas-conflict-coach/2015/09/23/teen-dating-violence-recognize-the-signs-and-start-the-conversationFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/23/teen-dating-violence-recognize-the-signs-and-start-the-conversation/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/23/teen-dating-violence-recognize-the-signs-and-start-the-conversationWed, 23 Sep 2015 00:00:00 GMTTeen Dating Violence: Recognize the Signs and Start the ConversationAdolescent dating violence and teen dating abuse are real and deadly. Many parents and their teenage sons and daughters are unfamiliar with the red flags that signal a pattern of dating abuse and violence. In this special one-hour episode, you will learn about the cycle of teen dating abuse, recognize the signals in your teenage daughter or son, and learn what you need to do to start the courageous conversation with your adolescent. Bobbi Sudberry is an expert on teen dating violence as a result of losing her daughter Kaity to such a deadly relationship. She along with Vicki Owen and her daughter, Addison Naugle will share their personal stories of teen dating violence along with strategies to avoid these unhealthy relationships. Addison Naugle is a young Prosecutor with Maricopa County Attorney’s Office. During her time as a Prosecutor, Naugle has been exposed to many victims that have suffered in violent relationships. Further, Naugle was the victim of teen dating violence when a young male classmate drove Naugle into the desert and physically assaulted her.   Vickie Owen  has been working as an International Crime Prevention Officer for the past 15 years for the Gilbert Police Department in Arizona as well as a Technical Trainer for the National Crime Prevention Council. She has created a national police communications program called Bolo Cop. Bobbi Sudberry is an accomplished mother of five, wife, and Executive Director of Kaity’s Way, a non-profit corporation she Co-Founded in honor of her murdered daughter, Kaitlyn Marie Sudberry. Bobbi shares Kaity’s Story to bring public awareness to the realities of teen dating violence.   01:06:00Texas Conflict CoachnoAddison Naugle,Adolescent dating violence,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Bobbi SudberryWhat are the red flags that signal a pattern of dating abuse and violence?http://www.blogtalkradio.com/texas-conflict-coach/2015/09/16/talking-to-your-tweens-and-teens-when-they-question-their-beliefsFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/16/talking-to-your-tweens-and-teens-when-they-question-their-beliefs/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/16/talking-to-your-tweens-and-teens-when-they-question-their-beliefsWed, 16 Sep 2015 00:00:00 GMTTalking to Your Tweens and Teens When They Question Their BeliefsAs our children grow, they naturally push for more control over their own lives. Growing independence and natural curiosity may bring them to question why the family believes what we believe. They might even reach the point of changing or abandoning beliefs held dear. How do we, as parents, keep emotions in check and constructively engage our kids in a conversation about our beliefs? How might we turn a potential minefield into blessings in disguise?Join Guest Host Stephen Kotev and returning guest, Janet Bonnin, owner of Fine-Tuned Families and founder of the Families of The Way Christian ministry, for a fascinating and courageous conversation on beliefs. We’ll look at how to respectfully and lovingly share what is in our minds and hearts while giving our children the space to seek answers to the questions they have. Janet Bonnin is a trained and accredited Life Coach, life-long Christian, dedicated wife and mother of three great kids. Her Families of The Way ministry program provides parents opportunities to foster spiritual growth in their children, learn to parent more effectively, and strengthen family teamwork and unity. Janet has been working with busy parents since 2000. Trained as a Life Coach at the Coaches Training Institute, and certified by the International Coach Federation, she has turned her passion for helping busy people into a career coaching moms and dads.   00:34:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,beliefs,Black BeltKeep emotions in check and constructively engage our kids in a conversation about our beliefs.http://www.blogtalkradio.com/texas-conflict-coach/2015/09/09/ducking-the-boomerang-tips-and-tactics-for-adults-and-adult-children-to-engageFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/09/ducking-the-boomerang-tips-and-tactics-for-adults-and-adult-children-to-engage/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/09/ducking-the-boomerang-tips-and-tactics-for-adults-and-adult-children-to-engageWed, 09 Sep 2015 00:00:00 GMTDucking the Boomerang: Tips and Tactics for Adults and Adult Children to EngageWith even more Millennials and young people between the ages of 18 and 34 returning home to live with older parents, there are all kinds of issues that arise around expectations, assumptions and stages of life. According to a recent Fortune Magazine article, the share of younger adults living at home has increased from 24% to 26% over the last 5 years, while the number of young adults living independently has decreased by two percentage points from 69% to 67%. (The Pew Research Center Study) While there has always been a population of younger adults living with their parents, this has become more acute since 2008, leading to the term “boomerang kids.” (Financial Literacy Tips for Boomerang Kids) There are three actionable tips that both younger adults—and their older adult parents—can do to make this situation less conflict prone: • Discuss and establish expectations early • Address issues on an adult-to-adult level, rather than on a child-to-adult level • Focus on individual situations as they happen, rather than attaching them to a family history, or a shared set of           experiences that may no longer be relevant Jesan Sorrells is the principal conflict engagement consultant at Human Services Consulting and Training (HSCT) based in Endicott, NY. HSCT focuses on delivering solutions in the area of conflict communication and leadership through coaching, workshops, trainings and seminars for higher education organizations, nonprofits, small businesses and individuals.   00:39:00Texas Conflict Coachnoadult-to-adult level,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Boomerang Kids,Certified Advanced Conflict Coach and Coach-mentorThe share of younger adults living at home has increased from 24% to 26% over the last 5 years.http://www.blogtalkradio.com/texas-conflict-coach/2015/09/02/courageous-conversations-between-parents-and-their-lgbtq-childrenLGBThttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/02/courageous-conversations-between-parents-and-their-lgbtq-children/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/09/02/courageous-conversations-between-parents-and-their-lgbtq-childrenWed, 02 Sep 2015 00:00:00 GMTCourageous Conversations Between Parents and Their LGBTQ ChildrenCourageous Conversations between parents and their LGBTQ children regardless of age. The coming out conversation can be extremely difficult on both sides. This program will look at some of the repercussions the LGBTQ person faces from the conversation, as well as the gains that are made. We will also look at resources available to LGBTQ people and their friends and families Priscilla Fernandez is a proud parent and President of the San Antonio, TX (PFLAG-Parents, Families and Friends of Lesbians and Gays) Chapter. Priscilla was driven to support and advocate for the LGBTQ community when her son came out at the age of 14. She experienced a spiritual epiphany that allowed her to be brave enough to dismiss judgmental societal norms about the LGBTQ community. She found her true passion and peace by quitting her job as a corporate executive and becoming a yoga instructor in order to devote her time to honor the light, love, truth, beauty and peace within others. Like us on Facebook:  PFLAG Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:32:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncThe coming out conversation can be extremely difficult.http://www.blogtalkradio.com/texas-conflict-coach/2015/08/26/the-unslut-project-stop-slut-shaming-and-sexual-bullyingRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/26/the-unslut-project-stop-slut-shaming-and-sexual-bullying/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/26/the-unslut-project-stop-slut-shaming-and-sexual-bullyingWed, 26 Aug 2015 00:00:00 GMTThe UnSlut Project: Stop "Slut" Shaming and Sexual BullyingHave you ever been called a "slut"? If so, how did you feel? Whether you are sexually active or not the term can be hurtful and embarrassing. If you’re a parent of a teen, have you heard about "slut" shaming and the dire effects it can have on your impressionable teenager? "Slut" shaming and sexual bullying is occurring every day in America. Many teens are experiencing these issues and feel uncomfortable reporting it to their parents or other adults. Emily Lindin, who founded of The UnSlut Project in April 2013, found herself in this exact situation when she was eleven. She began journaling about these incidents of "slut" shaming and sexual bullying she faced in school. As Emily published her journal entries, she hoped that her words would reach teens experiencing the same thing bringing awareness about this prevalent issue. The UnSlut Project started as a small online personal submission and has now grown to incorporate the stories of girls, women, and men of many ages, backgrounds, and nationalities. Emily will be discussing the UnSlut Project and her upcoming video project “Slut: A Documentary Film” and her soon to be released book, “UnSlut: A Diary and A Memoir”. Emily Lindin is the founder of The UnSlut Project, ? an online community where survivors of sexual bullying and "slut" shaming can share their stories, and where girls who are currently suffering can find support and solidarity. ?The UnSlut Project's crowd-funded film, "Slut: A Documentary Film," is in post-production and Emily's book, "UnSlut: A Diary and A Memoir," will be published in Dec., 2015. 00:31:00Texas Conflict CoachnoAbigail Clark,Advanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black Belt"Slut" a hurtful and embarrassing word.http://www.blogtalkradio.com/texas-conflict-coach/2015/08/19/student-athletes-in-transition-secrets-to-successSchoolhttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/19/student-athletes-in-transition-secrets-to-success/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/19/student-athletes-in-transition-secrets-to-successWed, 19 Aug 2015 00:00:00 GMTStudent-Athletes In Transition: Secrets to SuccessWith the start of a new academic year, college athletes and coaches prepare for another season and often a whole new environment. They encounter new team members, the pressures of performance and a longing for home. During this program, Joshua Gordon, of the Sports Conflict Institute  and Stephen Kotev will discuss what student athletes and coaches can do to optimize their performance on and off the field. A conflict management professional for more than twenty years, Mr. Gordon is an experienced mediator, facilitator, educator, and organizational capability builder. Mr. Gordon specializes in sports related conflict management building on a history of contexts that have included business-to-business, organizational change, energy, environmental, real estate and housing, family, and gang-related conflict and disputes. He especially appreciates and enjoys complex, multi-party conflict that requires non-traditional solutions to impasse. Mr. Gordon founded the Sports Conflict Institute (SCI) after previously directing the Competition Not Conflict (CNC) project at the University of Oregon School of Law Appropriate Dispute Resolution Center. Mr. Gordon has created a number of cutting-edge conflict management tools and curriculum, including, the Play-By-Play Model™, Outside the Box / Inside the Ring™, Stop Bully!™, Sports Conflict Observations Tools (SCOTs)™, and myriad others. Mr. Gordon continues to teach undergraduates and graduates at the University of Oregon in Eugene, OR. He is the negotiation coach for the ABA Moot Court Negotiation Competition. In addition to his career, Mr. Gordon is a competitive runner.  He competes as part of the University of Oregon Running Club, Team 2XU, and the Bowerman Athletic Club with consistent top 1% finishes   00:35:00Texas Conflict CoachnoAssociation for Conflict Resolution,Conflict Analysis,Conflict Connections Inc,conflict management,DisputesAthletes In Transitionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/12/adolescent-mental-health-disorders-adults-negative-reactions-can-amp-conflicHealthhttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/12/adolescent-mental-health-disorders-adults-negative-reactions-can-amp-conflic/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/12/adolescent-mental-health-disorders-adults-negative-reactions-can-amp-conflicWed, 12 Aug 2015 00:00:00 GMTAdolescent Mental Health Disorders: Adults’ Negative Reactions Can “Amp” ConflicMental health includes decision making, communication, and handling life’s pressure. When an adolescent has a mental health disorder, it may negatively impact the person’s ability to handle stress and interact with others. The National Advisory Mental Health Council estimates that 1 in 5 adolescents suffer from one or more mental disorders. Although mental illness can be mistaken as normal adolescent development, there are signs and symptoms that an adult can recognize. Recognizing these hidden mental health signs early can be important in preventing teen substance abuse, family conflicts, school violence, or even suicide in teens. Dr. Cynthia Morton is a licensed professional counselor who works with adolescents in grades 9-12. In addition to her licensure, she is a certified mediator, peer educator, and youth mental health first aid trainer who trains adults and teens in peer mediation, peer helping skills, and peer listening. She conducts extensive training in the areas of suicide prevention, crisis, and youth mental health awareness for school personnel. Currently, she serves as the chair of the Education, Research, and Training Section for the Association for Conflict Resolution.  Youth Mental Health First Aid  Psychological First Aid National Alliance on Mental Illness  Health Place Active Minds  00:44:00Texas Conflict Coachnoadolescents,Advanced Practitioner-Workplace Mediator,and youth mental health first aid trainer,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorOne in Five adolescents suffer from one or more mental disorders.http://www.blogtalkradio.com/texas-conflict-coach/2015/08/05/the-sure-fire-way-to-stop-bullying-nowRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/05/the-sure-fire-way-to-stop-bullying-now/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/08/05/the-sure-fire-way-to-stop-bullying-nowWed, 05 Aug 2015 00:00:00 GMTThe Sure Fire Way to Stop Bullying NOW!From top Corporate business woman, to internationally acclaimed author, Anita Telle talks to us about how her child being bullied, changed her and her son’s life as well as the lives of many people from around the world. She has a mission: To teach acceptance and love to children ages 4 – 9 so they will grow up to be amazing, supportive and loving teenagers, immune to peer pressure and bullying. She also has a story to tell. And it’s an important story; one that touches everyone, everywhere, from every culture. But it is especially important for children: Being different IS normal. We are all different, in different ways. As a very involved mom, Anita realized just how much she loves children and created the first ever “feel good” Gnomy’s Boo-Boo Bears for children with a unique story for each Boo-Boo-Bear. Anita is furthering her love for children and is now focusing on anti-bullying because her son Branden was born with a cleft pallet/lip and was bullied for being different. As a mom, she asked herself what she could do to make a change in her son’s life. Anita decided to start writing children’s books with a “message of acceptance”.   Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. 00:33:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Alternative Dispute Resolution Coordinator,amazing,Anita Telle,Association for Conflict ResolutionBeing different IS normal. We are all different, in different ways.http://www.blogtalkradio.com/texas-conflict-coach/2015/07/29/cant-get-your-aging-parents-and-adult-siblings-to-listenFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/29/cant-get-your-aging-parents-and-adult-siblings-to-listen/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/29/cant-get-your-aging-parents-and-adult-siblings-to-listenWed, 29 Jul 2015 00:00:00 GMTCan't Get Your Aging Parents and Adult Siblings to Listen?Learn how conflict coaching can help you change those dynamics to manage conflict and communicate more productively with your aging parents and adult siblings.  You will learn what a conflict coach does, and will take away some tips on how to get unstuck from patterns of communication that aren't working as you navigate the difficult conversations that come with aging. Carolyn is a mediator, teacher, trainer and conflict coach. Certified by the Maryland Council for Dispute Resolution, Carolyn is qualified to mediate for the Maryland Circuit and District Courts.  She has been an active trainer for mediators and for service providers in elder mediation, issues around aging, and mediation skills since 2001. Carolyn was a co-founder and first tri-chair of the Elder Decision-Making Section of the Association for Conflict Resolution, and chairs its Training Standards Committee. She is an adjunct professor at Shepherd University and at Anne Arundel Community College where she has taught in the Institute for the Future and teaches in the Continuing Professional Education Department.  She was a co-founder and served as Director of Training for Senior Mediation and Decision-Making.  Carolyn authored a chapter in Pre- & Post-Retirement Tips for Librarians (American Library Association, 2012).  A former public interest lawyer with the Legal Aid Bureau and the Office of the Attorney General of Maryland, Carolyn also holds a Master of Arts degree in Adulthood and Aging. For More Information:  Carolyn Rodis   00:31:00Texas Conflict CoachnoAdult Siblings,Aging,Aging Parents,Anne Arundel Community College,Association for Conflict ResolutionLearn how conflict coaching can help you change those dynamics to manage conflict and communicate more productively with your aging parents and adult siblings.http://www.blogtalkradio.com/texas-conflict-coach/2015/07/22/transforming-difficult-decision-making-in-elder-care-planning-1Familyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/22/transforming-difficult-decision-making-in-elder-care-planning-1/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/22/transforming-difficult-decision-making-in-elder-care-planning-1Wed, 22 Jul 2015 00:00:00 GMTTransforming Difficult Decision Making in Elder Care PlanningFamilies today are assuming responsibility for the informal care of over 75 percent of elderly family members and are often faced with difficult decisions from a bewildering array of choices:? e.g. estate planning, financial issues, and guardianship.? In the best of circumstances, this can be a stressful process and sometimes leads to disagreements, confusion, and conflict at a time when the best intentions of the family are to work together for the needs of a loved and respected aging family member. With the help of a trained professional mediator, family members share information and perspectives, explore and evaluate options, and develop workable solutions through a process that promotes open and positive communication.? The mediator is a neutral, who does not offer advice and believes that each family is unique and knows best what solutions will work for their family as a whole.? For families in conflict or simply wanting help through a transition elder care mediation offers a process which can reduce stress and prevent a crisis. Louise Phipps Senft, an attorney, is the founder of the Baltimore Mediation/Louise Phipps Senft and Associates, the first trans-formative mediation firm in Maryland. She designed and continues to teach what was the first certificated mediation training course offered by the law school. Ms. Senft was voted “Baltimore’s Best” mediator, 2002 by Baltimore Magazine and named one of Maryland’s Top 100 Women for 2004, 2007 and 2009 by The Daily Record. She lectures extensively and was appointed by Chief Judge Robert Bell of the Court of Appeals to the Maryland ADR Commission and was later appointed as Chair of the first ADR Family Mediation Initiative for the State. Ms. Senft was the initiator, co-creator, lead trainer and supervisor for the Baltimore City Circuit Court Family Mediation Services Program. 00:51:00Texas Conflict CoachnoBaltimore Mediation Center,Conflict Connections,elder care,elder care conflict,elder care mediationFamilies today are assuming responsibility for the informal care of over 75 percent of elderly family members and are often faced with difficult decisions fromhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/15/nurturing-a-culture-of-empathy-in-the-familyFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/15/nurturing-a-culture-of-empathy-in-the-family/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/15/nurturing-a-culture-of-empathy-in-the-familyWed, 15 Jul 2015 00:00:00 GMTNurturing a Culture of Empathy in the FamilyIn our third episode of the series Conflict and Empathy: Where Has Empathy and Compassion Gone? Edwin Rutsch, Center for Building a Culture of Empathy and I will discuss how do we foster empathy in a family?   Edwin will share some personal stories of how he has personally fostered empathy in his extended family and how he used Restorative Empathy Circles to heal family conflicts. Edwin Rutsch is the founding director of the Center for Building a Culture of Empathy. The CultureOfEmpathy.com is the largest website on the Internet focused on nurturing and fostering empathy. After spending 10 years as a seeker traveling, working and studying his way around the world, Edwin worked for many years in the computer technology field. After discovering the power of empathy, he has dedicated his life to raising the level of empathy in society and building a global culture of empathy. For More Information: Edwin Rutsch   00:44:00Texas Conflict CoachnoConflict and Empathy,Conflict Connections Inc,Edwin Rutsch,Empathy,Pattie PorterIn our third episode of the series Conflict and Empathy: Where Has Empathy and Compassion Gone? Edwin Rutsch, Center for Building a Culture of Empathy and I wilhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/08/tending-our-broken-open-hearts-keeping-peaceFamilyhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/08/tending-our-broken-open-hearts-keeping-peace/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/08/tending-our-broken-open-hearts-keeping-peaceWed, 08 Jul 2015 00:00:00 GMTTending Our Broken-Open Hearts: Keeping PeaceWe hope that we, and our family and loved ones will come together in the kindest ways when someone we care about is dying. We hope the shared experience of loss will bring out the best in us. But grief and loss brings all kinds of feelings to the surface-sweet memories and shared pleasure right along with sorrow, old wounds and resentments.  And of course, fears about our own mortality. There are ways to care for ourselves, clear the air before conflict arises and work together to tend our broken-open hearts and bring a healing balm to the dying time of life. Rose Gordon is the founder of Circle of Compassionate Care, dedicated to serving people who are dying and their families. Rose acts as a midwife for the dying during this deeply meaningful and challenging time of their life. She has a degree in Hospice and Grief Counseling and over 2 decades of direct experience with the dying and their families. Rose worked with the Office of the Medical Examiner, served for 5 years as Director of the Being with Dying Program at a Zen Center, teaches Compassionate Care of the Dying and Self-Care for Caregivers to community members and healthcare professionals in the U.S. and overseas, and currently manages and trains Hospice volunteers and offers Spiritual Care through Mountain Home Health Hospice in Taos, New Mexico.  Rose uses her life experience, her skills in deep listening and over a decade of work with Council process to illuminate the resiliency and capacity within the people she serves, helping them to bring forward the best of who they are to meet the dying time of life. 00:35:00Texas Conflict CoachnoBeing with Dying Program,Caregivers,Circle of Compassionate Care,Compassionate Care,Conflict Connections IncWe hope that we, and our family and loved ones will come together in the kindest ways when someone we care about is dying. We hope the shared experience of losshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/01/dying-with-dignity-starting-the-conversation-to-close-the-healthcare-gapHealthhttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/01/dying-with-dignity-starting-the-conversation-to-close-the-healthcare-gap/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/07/01/dying-with-dignity-starting-the-conversation-to-close-the-healthcare-gapWed, 01 Jul 2015 00:00:00 GMTDying with Dignity: Starting the Conversation to Close the Healthcare GapWhat constitutes a ‘good death’? How and where are people dying? Are the needs of the dying being met? How can we advocate for a “good death”? Considering we are all going to die and lose loved ones at some point in time in our journey through life, these are all important questions to explore. Recently there has been an increased emphasis on the importance of addressing healthcare disparities in end of life care. This increased emphasis is mostly as a result of a bountiful of research on how dying patients are invisible in many acute healthcare settings in the United States and are victims of healthcare disparities. That is, certain groups receive lower quality of care than others. Worse than being a dying patient, is being a dying patient who is perceived by medical personnel as belonging to a different race, culture or ethnicity. These biases that lead to disparate treatment are often present at a subconscious level. Dr. Jacqueline N. Font-Guzmán is associate professor at the Werner Institute at Creighton University. She is a certified mediator and arbitrator by the Puerto Rico Supreme Court.  She is a Fulbright Scholar who has actively participated in the field of conflict studies through national and international conferences and workshops, and has conducted a wide variety of trainings and seminars in the field.  Dr. Font-Guzmán conducts qualitative research with a focus on the fields of healthcare disparities, law, and conflict engagement. Specifically, how people construct meaning at critical points in their lives about their identity (e.g., professional and community), reflective learning/practice, and end of life to explore the manners in which meaning-making leads them to productively engage with conflict. She also explores how marginalized individuals create alternate stories and counter-narratives to address institutional injustices. 00:41:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingWhat constitutes a ‘good death’? How and where are people dying? Are the needs of the dying being met? How can we advocate for a “good death”? Considering we arhttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/24/the-user-friendly-divorce-using-online-tools-to-resolve-your-disputes-2Relationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/24/the-user-friendly-divorce-using-online-tools-to-resolve-your-disputes-2/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/24/the-user-friendly-divorce-using-online-tools-to-resolve-your-disputes-2Wed, 24 Jun 2015 00:00:00 GMTThe User-Friendly Divorce: Using Online Tools To Resolve Your DisputesAll over the world, people think about divorce and do not know what to expect from the process, what they will have to arrange and how long it will take. This anxiety comes on top of the stress of the divorce itself, worries about the costs or accessibility. And the possible contentious relationship. Today, the rapid changes in technology makes accessing the justice system amenable to all regardless of where you live in the world. Our guest, Jin Ho Verdonschot from the Netherlands will discuss how one can get their reasonable and fair divorce using online technology throughout the entire dispute resolution process. He will discuss the pros and cons of a virtual mediation experience based on an online divorce project developed in the Netherlands. Dr. Verdonschot will also share how this technology can be used for other types of disputes involving your neighbor, landlord-tenant and employer-employee disputes. Dr Verdonschot is Head of Justice Technology and Justice Technology Architect at HiiL Innovating Justice in The Hague in The Netherlands. He designed dispute systems in the context of both the developed and the developing world, including countries like The Netherlands, Azerbaijan, India, Bangladesh, Philippines, Indonesia, Kenya, Uganda, Egypt, Mali, Canada, England and the US. He now designs and creates user-friendly platforms and interfaces for the justice system and developed the Rechtwijzer platform. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  00:32:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,anxiety,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorAll over the world, people think about divorce and do not know what to expect from the process, what they will have to arrange and how long it will take. This ahttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/17/senior-mediation-and-decision-makingParentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/17/senior-mediation-and-decision-making/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/17/senior-mediation-and-decision-makingWed, 17 Jun 2015 00:00:00 GMTSenior Mediation and Decision MakingPersons aged 65 and older are the fastest growing part of the population, and many families confront sometimes difficult decisions about care-giving, housing, health care, estate planning, and end of life planning for aging parents and other family members. Bob Rhudy, president of Senior Mediation and Decision-Making, Inc., Baltimore, Maryland, discusses the types of services that senior (or “elder”) mediators provide to help families manage and resolve conflict in these matters. Robert J. Rhudy is in private practice as a lawyer, mediator, facilitator and consultant, and has been president of Senior Mediation and Decision-Making, Inc., Baltimore, Maryland since 2007. He is a past chair of the Association for Conflict Resolution's Elder Mediation Section (2008-2010).  Bob developed and directed the Maryland Senior Mediation Project during 2005-2009 and created and directed the Maryland Court of Special Appeals Office of Mediation during 2009-2012.   He has provided senior mediation training and consulting around the United States and Canada. Additional Information:  The Center for Social Gerontology   Elder Mediation Today: Manual and Resource Guide Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO). Tracy also serves as a conflict coach, mediator, and promotes conflict resolution processes through trainings, outreach initiatives, and continuing education for conflict resolution practitioners. 00:36:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aging Parents,Association for Conflict Resolution,Association for Conflict Resolution's Elder Mediation Section,care-givingPersons aged 65 and older are the fastest growing part of the population, and many families confront sometimes difficult decisions about care-giving, housing, hhttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/10/change-the-interaction-change-the-outcomeRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/10/change-the-interaction-change-the-outcome/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/10/change-the-interaction-change-the-outcomeWed, 10 Jun 2015 00:00:00 GMTChange the Interaction, Change the OutcomeLouise and William's new book, Being Relational, details seven ways of being in relation to others that capture the heart and soul of all that is self-help, grounded in method, and supported by relational conflict theory and brain science findings. The ways of being that promote quality face-to-face dialogue and lasting positive change are rooted in teachings from many sources and are also inspired by the experience of thousands of people for whom the Senfts have mediated, fostering personal strength and connectedness through quality interaction. In this program, Louise and William will share insights into their practical and inspiring approach that the listeners can immediately apply to their stressful interactions as well as, check in on and grow into, as a way of being in relation to others. Louise Phipps Senft and William Senft (Baltimore, MD) are business and law professors, mediators, lawyers, entrepreneurs, parents of five children, and in William's case, youth sports coach and clergy. In their many years of experience at their firm, Baltimore Mediation, Louise and William have gained a unique perspective on the ways that leaders and others manage conflict, experience conflict, manage themselves in conflict, solve problems, build relationships, and make their way in the world. They are the founders of the nonprofit ORANS: The Campaign for Relational Leadership and the ORANS Institute for Relational Leadership. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. 00:31:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Baltimore Mediation,Being RelationalLouise and William's new book, Being Relational, details seven ways of being in relation to others that capture the heart and soul of all that is self-help, grohttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/03/families-mean-businessBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/03/families-mean-business/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/06/03/families-mean-businessWed, 03 Jun 2015 00:00:00 GMTFamilies Mean BusinessFamily businesses are the backbone of many world economies. In the US, family businesses employ nearly 63% of the workforce and contribute 57% of GDP. They are also responsible for nearly 78% of new job creation. It is highly likely that many people listening may be part of a family business or will be working for a family enterprise of some description. There are some good reasons why they contribute so much and that creates special conditions, challenges and characteristics which makes mediation very effective in ensuring the ‘specialness’ is not consumed by disputes. In this program, Amanda Bucklow will discuss what that specialness is, how to identify the early warning signs for emerging problems and what you can do about them, wherever you are in the ‘business’. Amanda Bucklow has been in full-time practice as a commercial mediator since 1995 and has specialised in negotiation and conflict resolution for most of her working life. She has worked in three family businesses including her own. Amanda is also an educator and entrepreneur - those two roles mean that she is constantly pushing the boundaries on how mediators are taught their skills so that they are able to practice in the real world as a ‘safe pair of hands’. Her active practice as a mediator feeds the development of her teaching and vice versa. 00:45:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Amanda Bucklow,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,commercial mediatorFamily businesses are the backbone of many world economies. In the US, family businesses employ nearly 63% of the workforce and contribute 57% of GDP. They arehttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/27/workplace-systemic-issues-do-your-leaders-really-want-to-knowWorkhttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/27/workplace-systemic-issues-do-your-leaders-really-want-to-know/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/27/workplace-systemic-issues-do-your-leaders-really-want-to-knowWed, 27 May 2015 00:00:00 GMTWorkplace Systemic Issues: Do Your Leaders Really Want to Know?Like many conflict resolution or ADR professionals who start as a mediator, it doesn’t take long before a mediator doing workplace cases in one organization begins to wonder about the organization’s culture, communication, or leadership skills. “If only the organization had better practices, the mediation (or coaching or training or group facilitation) wouldn’t be needed”, many have thought. When working within an organization, the conflict resolution professional may begin to see issues or trends across departments that may suggest systemic issues. Now what? Explore the opportunities and challenges to communicate organizational issues to senior leadership by considering: When is an issue systemic? How is it assessed? How is it communicated? What next? Who is responsible? Consider these issues from the perspectives of an internal conflict resolution consultant at a company and an organizational ombuds at an educational institution and academic medical center. Rita Callahan has been a conflict resolution professional for 20 years offering services including mediation, facilitation, training, conflict coaching, consulting and ombudsing. She was an independent Conflict Resolution and Collaboration Consultant for 13 years, spent 6 years in the Conflict Resolution group at the New York City utility, and is now in the Ombuds Office at the University of California Davis. Rita has been active in the Association for Conflict Resolution at state and national levels and she has been a speaker at the Association for Conflict Resolution, the American Bar Association – Dispute Resolution Section, and the International Association of Facilitators annual conferences. 00:36:00Texas Conflict Coachnoacademic medical center,Advanced Practitioner-Workplace Mediator,American Bar Association – Dispute Resolution Section,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorLike many conflict resolution or ADR professionals who start as a mediator, it doesn’t take long before a mediator doing workplace cases in one organization beghttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/20/teamwork-tangoBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/20/teamwork-tango/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/20/teamwork-tangoWed, 20 May 2015 00:00:00 GMTTeamwork TangoToday’s organizations require that workers be adaptable. Truly effective leaders know how to follow and how it feels to be a follower. Conversely, in order to be a productive team member, one must understand the difficulties of being a team leader. The daily “dance” between leaders and followers requires mutual understanding and a balance of give and take. As the great Chinese philosopher, Lao Tzu, said: “To lead, one must follow.” In this program, Yael Schy, creator of the Teamwork Tango®  leadership training approach, shares her philosophy and methodology of using partner dancing principles and exercises for helping leaders and followers in organizations to work together more collaboratively and effectively. Yael Schy is a leader in using expressive arts in organizational learning and development. She is principal of Dramatic Strides® Consulting, specializing in leadership development, communication skills, teambuilding and creative decision-making techniques that help people and organizations move forward together. Her unique Teamwork Tango® workshop, which teaches leadership and teambuilding skills through the metaphor of partner dancing, has been presented at numerous professional conferences and organizations in the U.S. and abroad for more than a decade. Abigail Clark is a graduate student at the University of Baltimore obtaining her master’s degree in negotiation and conflict management. She left undergrad with the hopes of becoming an addictions counselor, which led her to the University of Maryland School of Social Work. While researching different possibilities, she discovered UB’s Negotiation and Conflict Management program. After reading two course descriptions, she was sold. 00:39:00Texas Conflict CoachnoAbigail Clark,addictions counselor,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,bodyToday’s organizations require that workers be adaptable. Truly effective leaders know how to follow and how it feels to be a follower. Conversely, in order to bhttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/13/taking-the-war-out-of-our-wordsWorkhttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/13/taking-the-war-out-of-our-words/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/13/taking-the-war-out-of-our-wordsWed, 13 May 2015 00:00:00 GMTTaking the War Out of Our WordsHow long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.  Sharon Strand Ellison is an international consultant, pioneer in the field of eliminating defensiveness and the author of Taking the War Out of Our Words. A nominee for the Leadership in a Changing World, Sharon has been a keynote speaker for the Texas Bar Association; The Center for Dispute Resolution, London, England; and The Smithsonian Institute. She has provided training for organizations in more than a dozen professions, including: Hewlett Packard, the US Department of Justice, Wells Fargo, Kaiser Permanente, and United Way. More Information:  Sharon Strand Ellison Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR.    00:35:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Black Belt,Certified Advanced Conflict Coach and Coach-mentorHow long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whetherhttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/06/mediation-a-vital-tool-for-hr-professionalsJobshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/06/mediation-a-vital-tool-for-hr-professionals/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/05/06/mediation-a-vital-tool-for-hr-professionalsWed, 06 May 2015 00:00:00 GMTMediation: A vital tool for HR ProfessionalsConflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don’t know this. They think mediation is not for them, when in fact they are effectively mediating all the time. Come learn why mediation is vital for your career and also your workplace! John Ford is the founder of the HR Mediation Academy and author of Peace at Work: The HR Manager’s Guide to Workplace Mediation. He mediates; trains; and consults to organizations that have accepted the inevitability of conflict and are seeking to approach it with greater clarity and confidence. He was the managing editor of Mediate.com from 1999 to 2011, and is a past president of the Association for Dispute Resolution of Northern California. More Information:  John Ford 00:40:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Association for Dispute Resolution of Northern California,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncConflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don’t knowhttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/28/dysfunctional-team-conflict-intervention-tips-for-managersManagementhttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/28/dysfunctional-team-conflict-intervention-tips-for-managers/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/28/dysfunctional-team-conflict-intervention-tips-for-managersTue, 28 Apr 2015 15:30:00 GMTDysfunctional Team Conflict: Intervention Tips for ManagersIn a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectively manage this diversity. Join us as our guest, Prabu Naidu will share his experience in helping managers and organizations in Asia navigate in this rough waters. PrabuNaidu– CMF, CPF is the co-founder and CEO of Facilitators Network Singapore. He is an Organizational Development consultant working in the Asian region and is third generation Singaporean of Indian origin. He is also a Board Member of The International Institute for Facilitation (INIFAC). More Information:  PSP Singapore (Personal Strengths Publishing Singapore) and Learning Matters 00:44:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingIn a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectivehttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/21/cultural-misunderstandings-working-with-different-leadership-stylesManagementhttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/21/cultural-misunderstandings-working-with-different-leadership-styles/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/21/cultural-misunderstandings-working-with-different-leadership-stylesTue, 21 Apr 2015 15:30:00 GMTCultural Misunderstandings: Working with Different Leadership StylesAmid accelerating change and globalization, companies are faced with the difficult challenge of thinking globally while acting locally. Companies are in dire need of leaders who possess an exceptional ability to accelerate business in complex and multicultural environments. However, working in a multicultural environment is complex and causes many misunderstandings. Even if you never leave the US, the increase in the rate of globalization will likely have you working with a peer, employee or boss from a different national, cultural background. Join us to find out how these cultural misunderstandings take place and how you might prepare yourself to overcome them. Dr. Katrina Burrus, PhD, MCC has a proven track record in coaching numerous international leaders. Her coaching career has taken her to Europe, Asia and the United States, and she is recognized for her distinctive capabilities with leaders and teams from a wide variety of cultural backgrounds. MKB Conseil & Coaching specializes in leadership coaching for Global Nomadic Leaders, Brilliant and Abrasive Leaders and Talents. Katrina is passionate about supporting leaders, increase their performance and find more meaning in what they do. Katrina teaches postgraduate courses at various universities and speaks and facilitates workshops on “Global Nomadic Leadership”, on “Brilliant and Abrasive Leaders”, and on “Successful Integration into a New Role”. She was the first ICF (International Coach Federation) Master Certified Coach in Switzerland, founder and Board Member of ICF Switzerland. She has published two books, “Global Nomadic Leaders” and “When the Visionary is Blinded.”   00:45:00Texas Conflict Coachnoaccelerate business,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Brilliant and Abrasive Leaders,Certified Advanced Conflict Coach and Coach-mentorAmid accelerating change and globalization, companies are faced with the difficult challenge of thinking globally while acting locally. Companies are in dire nehttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/14/mastering-conflict-on-the-side-of-a-mountain-with-mountaineer-andrew-lockMotivationhttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/14/mastering-conflict-on-the-side-of-a-mountain-with-mountaineer-andrew-lock/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/14/mastering-conflict-on-the-side-of-a-mountain-with-mountaineer-andrew-lockTue, 14 Apr 2015 15:30:00 GMTMastering Conflict on the Side of a Mountain with Mountaineer Andrew LockAndrew Lock, being the only Australian to summit all 14 of the world’s 8000m peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his “Mountaintop Adventure”. Teamwork and Leadership take on a new meaning when faced with such physical and mental demands. Join in as Andrew shares his achievements, why he does what he does and how he handles conflict while he travels the terrain. Andrew Lock is the most accomplished high-altitude mountaineer in Australian history. He is the only Australian, the first person in the entire British Commonwealth, and just the 18th man in the world, to climb all fourteen of the world’s 8000 metre mountains.  His achievements encompass 18 summits of those 8000 metre peaks, including Mt Everest (twice), three times that of any other Australian, placing him in a select group of the world’s best alpinists. Additionally, Andrew accomplished the first Australian ascent of 6 of those mountains, a record that can never be broken.  In addition to being a professional corporate speaker, he is a regular speaker at charity events and is the official Ambassador for Scouts Australia, the Sir David Martin Foundation and the Australian Himalayan Foundation.     00:48:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,alpinists,Andrew Lock,Association for Conflict Resolution,Australia Day AmbassadorAndrew Lock, being the only Australian to summit all 14 of the world’s 8000m peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own nehttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/07/theatre-of-witness-finding-the-medicine-in-stories-of-sufferingSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/07/theatre-of-witness-finding-the-medicine-in-stories-of-suffering/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/07/theatre-of-witness-finding-the-medicine-in-stories-of-sufferingTue, 07 Apr 2015 15:30:00 GMTTheatre of Witness – Finding the Medicine in Stories of SufferingTheater of Witness is a form of performance in which the true life stories of people whose voices haven’t been heard in society are performed by the storytellers themselves as a way for audiences to bear witness to significant social issues. The theater productions are scripted from individual and group interviews as well as a variety of creative process techniques and consist of scripted text, music, movement, imagery and film projection. The productions are created with the performers who themselves have directly experienced the issues being explored. Theater of Witness invites audiences to put a face and heart to societal issues of suffering and to celebrate the power of the human spirit to grow and transform. Theater of Witness is a form of peace building and inspiration. Teya Sepinuck is the founder and director of the Theater of Witness model of performance that gives voice to those whose stories haven’t been heard in society. Teya is the recipient of the Philadelphia Human Rights Award for Arts and Culture, a Local Hero Award from the Bank of America, and Cultural Arts Award from Women’s Way and the Mayor’s Commission on Women. She was just named the Chair of Theatrical Innovation by Holywell Trust. Her book, ‘Theatre of Witness – Finding the Medicine in Stories of Suffering, Transformation and Peace’ was published in February 2013. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators. 00:34:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections IncTheater of Witness is a form of performance in which the true life stories of people whose voices haven’t been heard in society are performed by the storytellerhttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/01/eitheror-and-the-conflict-paradoxSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/01/eitheror-and-the-conflict-paradox/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/04/01/eitheror-and-the-conflict-paradoxWed, 01 Apr 2015 00:00:00 GMTEither/Or and The Conflict ParadoxIn many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge  is to find a new path that incorporates both approaches. These apparently opposing conflict practices need not be mutually exclusive—in fact, each is necessary to the other. Bernie Mayer is aProfessor of Dispute Resolution, at The Werner Institute, Creighton University. For over thirty years he has been a leader in the conflict resolution field. Bernie has facilitated many complex environmental conflicts, commercial and organizational disputes, interpersonal conflicts, public decision-making processes, and has an extensive background in family mediation as well. He is a founding partner of CDR Associates, a pioneering conflict intervention firm. Bernie is the author of many books and articles. His lastest book is, The Conflict Paradox, Seven Dilemmas at the Core of Disputes.  Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR.   00:37:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Aikido,Association for Conflict Resolution,Bernie Mayer,Black BeltIn many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas athttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/25/the-quest-for-conflict-intelligence-how-questions-help-us-find-our-way-throughGoalshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/25/the-quest-for-conflict-intelligence-how-questions-help-us-find-our-way-through/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/25/the-quest-for-conflict-intelligence-how-questions-help-us-find-our-way-throughWed, 25 Mar 2015 00:00:00 GMTThe Quest for Conflict Intelligence: How Questions Help Us Find Our Way ThroughConflict is a dynamic and unfolding process which can be rich with opportunities to explore and understand perspectives. Cinnie Noble, a pioneer of conflict management coaching created the CINERGY™ model in 1999. In her own discovery and journey, she coined the term "conflict intelligence" to mean the competence in our self-awareness, insight into others, and the knowledge and skills to manage interpersonal conflict effectively. In her most recent book, Conflict Mastery: Questions to Guide You, she will discuss how questions and the use of metaphors can be skillfully used to explore how one might think or feel differently about the conflict they are experiencing. Cinnie Noble is a lawyer, mediator (Advanced Practitioner - Association for Conflict Resolution), and Professional Certified Coach based in Toronto, Canada. She developed the CINERGY™ Model of conflict management coaching in 1999 and coaches people worldwide in their efforts to improve the way they engage in their interpersonal conflicts. Cinnie and her associates also train coaches, mediators, lawyers, HR professionals, psychologists, social workers, leaders, and others around the world to use her unique evidenced-based coaching model. She is author of 5 books including Conflict Management Coaching: The CINERGY™ Model. 00:37:00Texas Conflict CoachnoAdvanced Practitioner,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,CINERGY ModelConflict is a dynamic and unfolding process which can be rich with opportunities to explore and understand perspectives. Cinnie Noble, a pioneer of conflict manhttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/18/the-conflict-pivot-turning-conflict-into-peace-of-mindRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/18/the-conflict-pivot-turning-conflict-into-peace-of-mind/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/18/the-conflict-pivot-turning-conflict-into-peace-of-mindWed, 18 Mar 2015 00:00:00 GMTThe Conflict Pivot: Turning Conflict into Peace of MindIf you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this program, Tammy Lenski, author of The Conflict Pivot: Turning Conflict into Peace of Mind, will discuss three simple practices you can do on your own, anytime and anywhere, to avoid the most common conflict resolution mistakes, understand why certain conflicts get their hooks into you, and figure out how to liberate yourself. Dr. Tammy Lenski helps people excel at conflict resolution by mastering their reaction, problem solving creatively, and forging lasting results. A mediator, coach, speaker, author, and conflict resolution teacher, she has helped thousands of organizations, individuals, and mediators worldwide resolve conflict masterfully. Tammy was a founding faculty member of the world’s first master’s degree in mediation and has been featured in Bloomberg BusinessWeek, Inc, and numerous other publications. A member of the Association for Conflict Resolution’s Academy of Advanced Practitioners. Tammy was recognized in 2012 with the Association’s Mary Parker Follett Award for innovative and pioneering work in the conflict resolution field. 00:33:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,alternative dispute resolution,Association for Conflict Resolution,Bloomberg BusinessWeekIf you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this prhttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/11/the-heartless-mind-the-power-of-positive-interruptionRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/11/the-heartless-mind-the-power-of-positive-interruption/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/11/the-heartless-mind-the-power-of-positive-interruptionWed, 11 Mar 2015 00:00:00 GMTThe Heartless Mind: The Power of Positive InterruptionWhat is the difference between communication when it's open and when it's closed? When our defensive barriers go up, we disconnect not only from other people, but also from our own humanity. In this program, we'll explore an innovative approach to communication and conflict resolution training that comes from the tradition of contemplative psychology and mindfulness practice, using simple methods that have profound results. Susan Gillis Chapman has over thirty years experience as a contemplative psychologist in a variety of settings, from a maximum security prison in Alaska to a buddhist monastic retreat centre in Nova Scotia. She's currently on the teaching faculty for Karuna Training, Shambhala International and GreenZone Conversations, offering workshops in Europe and North America. Her book, The Five Keys to Mindful Communication, was published in 2012 and she's currently working on her second book,The Mindful Communication Workbook. She lives with her husband in Vancouver, Canada.   00:42:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Closed Communication,Conflict Connections IncWhat is the difference between communication when it's open and when it's closed? When our defensive barriers go up, we disconnect not only from other people, bhttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/04/making-conflict-work-seven-strategies-for-leveraging-conflict-with-your-supervBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/04/making-conflict-work-seven-strategies-for-leveraging-conflict-with-your-superv/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/03/04/making-conflict-work-seven-strategies-for-leveraging-conflict-with-your-supervWed, 04 Mar 2015 01:00:00 GMTMaking Conflict Work – Seven strategies for leveraging conflict with your supervEveryday life is filled with interactions between superiors and subordinates.Whether you are up or down the food chain, you have to work with someone who has either more or less power than you.Join Columbia University Professor Peter Coleman, as we discuss his new book Making Conflict Work to learn what you can do in these difficult situations. Peter T. Coleman is an expert in the field of conflict resolution; researching, writing, practicing and teaching on it for over 20 years. His work as a scientist, educator, mediator, and organizational conflict consultant set the stage for Making Conflict Work. Dr. Coleman holds a Ph.D. in Social/Organizational Psychology from Columbia University, where he today serves as Professor of Psychology and Education and holds a joint-appointment in Social-Organizational Psychology at Teachers College and at The Earth Institute. Dr. Coleman is Director of the Morton Deutsch International Center for Cooperation and Conflict Resolution at Teachers College, Columbia University, Chair of Columbia University’s Advanced Consortium on Cooperation, Conflict, and Complexity, and a research affiliate of the International Center for Complexity and Conflict at The Warsaw School for Social Psychology.      Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR. 00:34:00Texas Conflict CoachnoAdvanced Consortium,Aikido,Black Belt,bottom-line effectiveness,Columbia UniversityEveryday life is filled with interactions between superiors and subordinates.Whether you are up or down the food chain, you have to work with someone who has eihttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/25/conflict-within-church-communities-applying-biblical-principlesReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/25/conflict-within-church-communities-applying-biblical-principles/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/25/conflict-within-church-communities-applying-biblical-principlesWed, 25 Feb 2015 01:00:00 GMTConflict Within Church Communities: Applying Biblical PrinciplesPeople of faith have an extra resource to guide them successfully through conflict, if they choose to take advantage of it. For Christians, applying biblical principles – love, forgiveness, the “Golden Rule” – can turn a frustrating conflict into a satisfying resolution, and can make the difference between an uneasy truce and a reconciled relationship. The speaker, a lawyer-mediator, has been helping Christians resolve disputes outside of court for three decades and will describe how Christian peacemaking really works. Anne Bachle Fifer is a mediator, facilitator, arbitrator, and mediation trainer based in Grand Rapids, Michigan. Her mediation experience includes business, family, and workplace disputes, as well as church-based conflicts integrating Christian principles with the mediation process. She frequently conducts basic and advanced mediation training, and she has long been a mediator, trainer, and Certified Christian Conciliator with Peacemaker Ministries. Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators. She is the recipient of the the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:39:00Texas Conflict CoachnoAcademy of Family Mediators,ADR,Advanced Practitioner-Workplace Mediator,Anne Bachle Fifer,Arbitratorm Mediation TrainerPeople of faith have an extra resource to guide them successfully through conflict, if they choose to take advantage of it. For Christians, applying biblical prhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/18/understanding-and-preventing-conflict-staying-out-of-the-mediation-emergency-roReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/18/understanding-and-preventing-conflict-staying-out-of-the-mediation-emergency-ro/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/18/understanding-and-preventing-conflict-staying-out-of-the-mediation-emergency-roWed, 18 Feb 2015 01:00:00 GMTUnderstanding and Preventing Conflict: Staying Out of The Mediation Emergency RoChurches and their congregational members are not immune to conflict and the collateral damage that can be caused from unresolved "heart" issues which can grow into monsters. In this episode, Dale Pyne, CEO of Peacemaker Ministries discusses how mediation is often the "triage" or emergency room to dealing with conflict. Dale will identify the guiding Biblical principles and steps to address these types of issues. Join us as we learn how Peacemaker Ministries' mission is to equip and assist Christians and their churches to understand, prevent and respond to conflict biblically. Dale Pyne is the President and CEO of Peacemaker Ministries, whose purpose is to equip and assist Christians and their churches in understanding, preventing and resolving conflict biblically. Dale is an accomplished and experienced mediator whose work includes cases for Idaho and Washington state Supreme Courts, family courts, churches, businesses, government and tribal entities, families, and para-church organizations. Yvette Watson is a graduate student at the University of Baltimore obtaining a Master’s Degree in Negotiation and Conflict Management. When she is not assuming the role of “grad student,” she works full-time at a financial management firm. She is a mother and a wife who enjoys spending quality time with her family. Yvette obtained a Bachelor of Science Degree from Morgan State University. Her goal is to become a certified mediator with a specialization in business. 00:35:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Assist Christians,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,ChurchesChurches and their congregational members are not immune to conflict and the collateral damage that can be caused from unresolved "heart" issues which can growhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/11/sexual-orientation-conversations-that-strengthen-community-in-challenging-timesReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/11/sexual-orientation-conversations-that-strengthen-community-in-challenging-times/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/11/sexual-orientation-conversations-that-strengthen-community-in-challenging-timesWed, 11 Feb 2015 01:00:00 GMTSexual Orientation: Conversations that strengthen community in challenging timesWhat happens when deep differences in theology, politics or identity turn into divisions in communities of faith? What initiates and fuels division? What conversations can build connection and care in the midst of profound differences? This evening we will discuss rebuilding relationships by enhancing conversation with lessons and tips from the Reflective Structured Dialogue approach of the Public Conversations Project. PCP has been working successfully with deeply divided communities of faith at local, national and international levels for the past 20 years. Bob Stainsis Senior Vice President for Training at the Public Conversations Project near Boston, MA. For the past 20 years Bob has created constructive conversations on divisive theological and identity issues in local, national and international arenas. He is a frequent conference and university speaker and provides consultation to academic, civic and religious leaders in the US and abroad. Bob consults to the Harvard Negotiation Project and is a Guest Scholar Practitioner for Kansas State University’s Dialogue, Deliberation and Public Engagement program. Additional Information: "How does dialogue help people constructively address conflict" "How do differences turn into conflict?" Feature Book: Fostering Dialogue Across Divides: A Nuts and Bolts Guide from the Public Conversations Project 00:40:00Texas Conflict CoachnoAcademic Leaders,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Bob Stains,Certified Advanced Conflict Coach and Coach-mentorWhat happens when deep differences in theology, politics or identity turn into divisions in communities of faith? What initiates and fuels division? What converhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/04/the-church-leaders-guide-to-assisting-anxious-people-in-times-of-conflictReligionhttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/04/the-church-leaders-guide-to-assisting-anxious-people-in-times-of-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/02/04/the-church-leaders-guide-to-assisting-anxious-people-in-times-of-conflictWed, 04 Feb 2015 01:00:00 GMTThe Church Leader's Guide to Assisting Anxious People in Times of ConflictChurches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of controversy and will provide helpful strategies and techniques to bring resolution. Joey Cope is the Executive Director of the Duncum Center for Conflict Resolution at Abilene Christian University in Abilene, Texas. A Texas attorney, he is a past chair of the State Bar of Texas Alternative Dispute Resolution Section and is the co-author of West Publishing's "Texas Practice Guide: Alternative Dispute Resolution." Joey serves on the board of the Texas Mediator Credentialing Association and has consulted with churches in conflict for more than 15 years. 00:42:00Texas Conflict CoachnoAbilene Christian University,Advanced Practitioner-Workplace Mediator,Anxious People,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorChurches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of conhttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/28/from-customer-complaints-to-customer-contentmentBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/28/from-customer-complaints-to-customer-contentment/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/28/from-customer-complaints-to-customer-contentmentWed, 28 Jan 2015 01:00:00 GMTFrom Customer Complaints to Customer ContentmentThe program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process.  The businesses include the original business, Zingerman's Delicatessen, plus Zingerman’s Bakehouse, Creamery, Catering, Mail Order, ZingTrain, Coffee Company, Roadhouse Restaurant, Candy Manufactory and the newest business—Events at Cornman Farms.  Zingerman’s produces and sells all sorts of full flavored, traditional foods in its home of Ann Arbor, Michigan to the tune of $50,000,000 a year in annual sales.  Effectively managing conflict has allowed Zingerman’s to grow from 2 employees to 700 over 33 years.  Like Apple Computers, Zingerman’s delights its customers with its food and its customer relations.  It has also been lauded by President Obama and others for its employee support, including its fair base salary, hours and benefits.  Zingerman’s philosophy of Servant Leadership, Energy Management, Going Direct and Handling Customer Complaints is at the core of its popularity and success. Ari Weinzweig is CEO and co-founding partner of  Zingerman's Community of Businesses. Ari was recognized as one of the “Who’s Who of Food & Beverage in America” by the 2006 James Beard Foundation and has awarded a Bon Appetit Lifetime Achievement Award among many recognitions. Ari is the author of a number of articles and books. Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.   00:35:00Texas Conflict CoachnoAcademy of Family Mediators,Advanced Practitioner-Workplace Mediator,Ari Weinzweig,Association for Conflict Resolution,BenefitsThe program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process.  The businesses include the original business, Zhttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/21/how-to-resolve-disputes-in-todays-worldBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/21/how-to-resolve-disputes-in-todays-world/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/21/how-to-resolve-disputes-in-todays-worldWed, 21 Jan 2015 01:00:00 GMTHow to Resolve Disputes in Today’s WorldDisputes have existed as long as there have been people. Ways to resolve disputes have also existed just as long. But now, technology has made some of the oldest ways to resolve disputes new again and better than ever! Now you can settle differences with other people or businesses without ever leaving your home, office or business. Mark Norych manages the operations of Arbitration Resolution Services, Inc., and oversees the experienced litigators, judges, and magistrates who make up the panel of arbitrators. He is also responsible for managing the company’s Arb-IT™ arbitration system. For more than 30 years, Norych has been involved in the collection, litigation, and arbitration of claims on behalf of insurance, car rental, and other major industries. He has also coordinated and supervised litigation on a national and global level. Norych is a frequent lecturer and sought-after professional speaker. He has provided seminars and workshops at several Fortune 500 companies on topics ranging from best practices for corporate operations to specific topics related to federal and state regulations and laws and their effect on company models and procedures. Articles 00:43:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Arb-It,arbitration,Arbitration Resolution Services Inc,Association for Conflict ResolutionDisputes have existed as long as there have been people. Ways to resolve disputes have also existed just as long. But now, technology has made some of the oldeshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/14/managing-and-measuring-the-customer-experience-with-mystery-shoppingBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/14/managing-and-measuring-the-customer-experience-with-mystery-shopping/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/14/managing-and-measuring-the-customer-experience-with-mystery-shoppingWed, 14 Jan 2015 01:00:00 GMTManaging and Measuring the Customer Experience with Mystery ShoppingMystery shopping can help companies avoid conflict - and negative customer experiences -  before it becomes an issue. If you've ever found yourself wondering if mystery shopping is too good to be true, join us in a discussion with Rich Bradley, MSPA-NA Board President to learn the facts. Rich Bradley will explain what mystery shopping is, what it is not, how to avoid scams, and how a business can benefit from measuring their customer experience. Rich Bradley leads the day-to-day functions and operations as Chief Operating Officer and General Counsel for one of Orlando’s premier public relations and marketing firms, Todd Persons Communications. He also serves as the Board President of the MSPA, North America, the largest customer experience trade association in the Western Hemisphere. Follow Mystery Shopping:   Twitter     Facebook 00:39:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Chief Operating Officer,Conflict Connections IncMystery shopping can help companies avoid conflict - and negative customer experiences -  before it becomes an issue. If you've ever found yourself wondering ifhttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/07/retailers-and-customers-resolving-customer-complaints-as-partnersMarketinghttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/07/retailers-and-customers-resolving-customer-complaints-as-partners/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2015/01/07/retailers-and-customers-resolving-customer-complaints-as-partnersWed, 07 Jan 2015 01:00:00 GMTRetailers and customers resolving customer complaints as PARTNERSCustomers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will have more significant role also in resolving customer complains. How?  Listen to our broadcast. Zbynek Loebl - CEO of Youstice - founded Youstice as a globally available tool for efficient resolving of shopping issues. His experience with online dispute resolutions originates from managing the development of ADR.EU, the European ODR Centre attached to the Czech Arbitration Court. Zbynek has a 11+ years of knowledge regarding e-commerce law and practice, gained as Head of E-Economy Practice Group at Central European Advisory Group. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR. 00:33:00Texas Conflict CoachnoADR.EU,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Balanced Relationship,Certified Advanced Conflict Coach and Coach-mentorCustomers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online sohttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/30/negotiation-101-building-blocks-for-getting-what-you-needSelf Helphttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/30/negotiation-101-building-blocks-for-getting-what-you-need/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/30/negotiation-101-building-blocks-for-getting-what-you-needTue, 30 Dec 2014 13:00:00 GMTNegotiation 101: Building Blocks for Getting What You NeedWe negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate effectively and constructively by learning the very basic building blocks. Join Stephen and Pattie, as they outline and demonstrate how to listen beyond the demand, identify the common goals and negotiate to get what you need. Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc.Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to individuals, businesses, government agencies and higher education institutions. She is a licensed clinical social worker and holds the Advanced Practitioner-Workplace Mediator designation from the Association for Conflict Resolution, the Credentialed Distinguished Mediator from the Texas Mediator Credentialing Association, and the CINERGY® certified advanced conflict coach and coach-mentor. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation, conflict analysis, facilitation, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution. He is a former employee of the Association for Conflict Resolution, the American Bar Association Section of Dispute Resolution, the Ohio Commission on Dispute Resolution and Conflict Resolution and the D.C. Court Services and Offender Supervision Agency as an ADR Specialist. 00:42:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Conflict Connections Inc,Conflict Management CoachingWe negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tashttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/24/working-together-and-not-just-side-by-side-cultivating-conflict-competence-in-hBusinesshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/24/working-together-and-not-just-side-by-side-cultivating-conflict-competence-in-h/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/24/working-together-and-not-just-side-by-side-cultivating-conflict-competence-in-hWed, 24 Dec 2014 01:00:00 GMTWorking Together and Not Just Side-by-Side: Cultivating Conflict Competence in HThere has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to research that indicates the need for good communication and coordination in order to provide safe and effective care to patients. But for most health professionals, daily conflict can interrupt teamwork and make communication difficult creating risk for patients and diminishing morale for healthcare workers.  In discussing this growing area of conflict resolution, Debra will talk about what conflict looks like in clinical work settings, why conflict is so hard to address among health professionals and what is happening to improve conflict management within healthcare organizations. Debra Gerardi is a healthcare conflict engagement specialist and consultant providing executive coaching, mediation and facilitation services, conflict assessment, and professional development programs to healthcare organizations internationally. She is currently President and Chief Creative Officer for EHCCO (Emerging HealthCare Communities) a community of practice working to improve collaboration and conflict engagement among health professionals as a means of shifting the overall culture of healthcare. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation, conflict analysis, facilitation, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. 00:33:00Texas Conflict CoachnoClinical Work Place,communication,Conflict Analysis,Conflict Connections Inc,Conflict Engagement SpecialistThere has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to researchttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/17/the-language-of-conflictBookshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/17/the-language-of-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/17/the-language-of-conflictWed, 17 Dec 2014 01:00:00 GMTThe Language of ConflictKen Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in the U.S. or around the world. In this episode, The Language of Conflict, Ken will share his personal journey into conflict resolution and peace-making and what keeps him here is this field. He will also share his philosophy of peace-making and what he believes can bring us closest to peace. His global work, research and teachings lead Ken to write numerous books including his most recent The Dance of Opposites which explores a new vision for conflict resolution and the use of language in conflict. Kenneth Cloke is a mediator, arbitrator, coach, consultant and trainer, specializing in resolving complex multi-party disputes, including marital, divorce, family, grievance and workplace disputes, collective bargaining, organizational, public policy, and school conflicts, and designing preventative conflict resolution systems. He has worked in over 20 countries, and is founder and first President of Mediators Beyond Borders.  He has published 11 books. Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators.   00:44:00Texas Conflict CoachnoAcademy of Family Mediators,Conflict Connections Inc,conflict resolution,Dedication,Global WorkKen Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in thttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/10/stop-the-dreaded-drama-and-end-destructive-conflictBookshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/10/stop-the-dreaded-drama-and-end-destructive-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/10/stop-the-dreaded-drama-and-end-destructive-conflictWed, 10 Dec 2014 01:00:00 GMTStop the Dreaded Drama and End Destructive ConflictWe have all experienced the drama when we engage in destructive and dysfunctional conflict. It is draining, damaging and downright unhealthy. Zena Zumeta will talk with the Texas Conflict Coach, Pattie Porter to discuss her new Minibuk Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict and highlight strategies to withdraw from the drama, reevaluate the situation, and reenter the conflict from a healthier and constructive approach.  Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions. Pattie is a licensed clinical social worker and holds the Advanced Practitioner-Workplace Mediator  designation from the Association for Conflict Resolution, the Credentialed Distinguished Mediator from the Texas Mediator Credentialing Association, and the CINERGY® certified advanced conflict coach and coach-mentor as recognized by the International Coach Federation (ICF). Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators. 00:34:00Texas Conflict CoachnoAbrasive Leader,Academy of Family Mediatorsplace,Advanced Practitioner-Workplace Mediator,Association of Conflict Resolution,CinergyWe have all experienced the drama when we engage in destructive and dysfunctional conflict. It is draining, damaging and downright unhealthy. Zena Zumeta will thttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/03/the-gratitude-opportunity-expressing-gratitude-at-the-best-and-worst-of-timesRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/03/the-gratitude-opportunity-expressing-gratitude-at-the-best-and-worst-of-times/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/12/03/the-gratitude-opportunity-expressing-gratitude-at-the-best-and-worst-of-timesWed, 03 Dec 2014 01:00:00 GMTThe Gratitude Opportunity: Expressing Gratitude at the Best and Worst of Times"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 2015. Enjoy the Holidays!" Gratitude communication involves expressing appreciation or thanks to others. Hear powerful, real-life stories of individuals who shared moments of gratitude in their work lives. Take away tips to guide you in your own life, whether handling a difficult situation or simply savoring a situation that's already amazing. Dr. Ross Brinkert is an associate professor of corporate communication at Penn State Abington. Ross recently completed a three-year research project on gratitude communication in the workplace and is currently writing a book titled The Gratitude Opportunity. Ross is a sought-after professional speaker with over 15 years of experience and is well-known for engaging participants with customized content, a lively style, and clear and practical takeaways. 00:43:00Texas Conflict CoachnoBest Times,Conflict Connections,conflict management,Corporate Communication,Dr. Ross Brinkert"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 201http://www.blogtalkradio.com/texas-conflict-coach/2014/11/26/global-art-project-for-peace-joyously-creating-a-culture-of-peace-through-artArthttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/26/global-art-project-for-peace-joyously-creating-a-culture-of-peace-through-art/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/26/global-art-project-for-peace-joyously-creating-a-culture-of-peace-through-artWed, 26 Nov 2014 01:00:00 GMTGlobal Art Project for Peace: Joyously Creating a Culture of Peace through ArtJoin us on November 25th at 8 pm Eastern as Katherine Josten, artist and founder of the Global Art Project for Peace discusses how local communities from across the globe actively join together to promote peace through art.  Hear how this work inspires personal and social evolution through creativity and learn how you can participate in this project with thousands of others to share your own artistic expression of friendship and peace to form a Global Community. Katherine Josten is an artist, educator, speaker and Founder/Director of the Global Art Project for Peace, a multi-cultural celebration of peace and diversity that has involved 130,000 participants in 85 countries on seven continents. The mission of the Project is to joyously create a culture of peace through art. Nominated for a UNESCO-Madanjeet Singh Prize for the Promotion of Tolerance and Non-Violence, the Global Art Project for Peace gives people in local communities an opportunity to join together to form a cooperative Global Community. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR.  00:38:00Texas Conflict CoachnoADR Specialist,Advanced Practitioner-Workplace Mediator,Artist,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentorJoin us on November 25th at 8 pm Eastern as Katherine Josten, artist and founder of the Global Art Project for Peace discusses how local communities from acrosshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/19/dances-of-universal-peace--dance-and-pray-together-for-peaceArthttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/19/dances-of-universal-peace--dance-and-pray-together-for-peace/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/19/dances-of-universal-peace--dance-and-pray-together-for-peaceWed, 19 Nov 2014 01:00:00 GMTDances of Universal Peace - Dance and Pray Together for PeaceThe program will explore how the Dances of Universal Peace can help to open the way toward conflict resolution. Over more than 45 years, the Dances of Universal Peace have traveled to as many as 50 countries, and more than 200 circles meet regularly in North America alone. The Dances help to bring people together in the spirit of understanding, cooperation, and peaceful co-existence, and help to awaken enduring peace in the hearts of all participants. Adam Burke is a Certified Dance Leader and is in his 6th year serving on the Board of Directors of the non-profit org, Dances of Universal Peace North America, which serves the United States and Canada. Adam leads twice-monthly Dances in the Phoenix area and has led Dances, Kirtan and other sacred music as part of Peace gatherings and holiday celebrations at camps and retreats across the Southwest, Mid-West, Hawaii, and as far away as India. Book Recommendation: Spiritual Dance and Walk     00:38:00Texas Conflict CoachnoAdam Burke,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Camps,Certified Advanced Conflict Coach and Coach-mentorThe program will explore how the Dances of Universal Peace can help to open the way toward conflict resolution. Over more than 45 years, the Dances of Universalhttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/12/portraying-peace-in-the-media-making-peace-sexy-and-creating-peace-superheroesArthttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/12/portraying-peace-in-the-media-making-peace-sexy-and-creating-peace-superheroes/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/12/portraying-peace-in-the-media-making-peace-sexy-and-creating-peace-superheroesWed, 12 Nov 2014 01:00:00 GMTPortraying Peace in the Media: Making Peace Sexy and Creating Peace SuperheroesOften it seems that all we see in the media are violence, conflict and competition, whether it's in the news, in entertainment or even in sports reporting. And this can have a significant impact on how we feel, how we see the world and how we deal with conflict. Marianne Perez de Fransius will share how exposure to so much violence in the media is negatively affecting us as individuals and as social beings and how to break the cycle. You'll learn where to find media that gives you food for creative, collaborative and compassionate thoughts, including two initiatives that Marianne is involved in: Peace is Sexy and the Peace Superheroes.  Marianne Perez de Fransius is a peace builder and educator. As the founder of Peace is Sexy and the Peace Superheroes, she steeps in peace media and the issues of how violence and conflict are portrayed in the media. Marianne got her Bachelors of Science in Foreign Service from Georgetown University in Washington, DC and her Masters in Peace and Conflict Studies at the European Peace University in Austria. She is currently living in Mozambique where in addition to working on her own projects, she is also training local journalists in Peace Journalism. Book Recommendation: 16 Easy Shortcuts to a More Balanced, Happier, Saner, Life 00:47:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Collaborative,CompassionateOften it seems that all we see in the media are violence, conflict and competition, whether it's in the news, in entertainment or even in sports reporting. Andhttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/06/tech-for-justice--austin-using-technology-to-expand-access-to-justice-1Technologyhttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/06/tech-for-justice--austin-using-technology-to-expand-access-to-justice-1/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/06/tech-for-justice--austin-using-technology-to-expand-access-to-justice-1Thu, 06 Nov 2014 23:00:00 GMTTech for Justice - Austin: Using Technology to Expand Access to JusticeMany have said that the judiciary often trails the private sector in its use of technology. Courts have been attempting to close this gap but need the help of the technology sector to succeed. David Slayton and Jeff Aresty will discuss how the technology sector can get involved and what plans they have for hacking for justice in Texas. In May of 2012, David W. Slayton began serving in his current position as the Admin. Dir. for the TX Office of Court Administration. He has been employed by the judicial branch in various roles for over 15 years. He has published an article entitled “An Analysis of the Effective Use of Jurors in Lubbock County” and was instrumental in the publication of the 2007 version of the Nat. Assoc. for Court Management’s Model Code of Conduct. He currently serves as the Immediate Past President of the Nat. Assoc. for Court Management’s Board and was formerly the Secretary on the Board of Dir. for the TX Asso. for Drug Court Professionals. Jeffrey M. Aresty, Esq. is a Massachusetts lawyer based in Houston, TX and has been involved in international business law and the role of technology in the transformation of the practice of law for almost three decades.   Mr. Aresty is the founder and current President of Internet Bar Organization. Among Mr. Aresty’s accomplishments are initiating and directing the “ Computer College” program (1983-1987). He co-edited two books on cross cultural influence in Int.business and e-commerce for the ABA, including “The ABA Guide to International Business Negotiations”.  As the Reporter of the ABA’s e-lawyering Task Force,  he wrote several articles on the technical, legal and practical implications of the practice of law in Cyberspace. 00:54:00Texas Conflict CoachnoABA's TECHShow,Advanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Austin,Center for Information and Technology and Dispute ResolutionMany have said that the judiciary often trails the private sector in its use of technology. Courts have been attempting to close this gap but need the help of thttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/05/peacetones-on-how-empowering-musicians-can-change-societyMusichttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/05/peacetones-on-how-empowering-musicians-can-change-society/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/11/05/peacetones-on-how-empowering-musicians-can-change-societyWed, 05 Nov 2014 01:00:00 GMTPeaceTones On How Empowering Musicians Can Change SocietyPeaceTones is a nonprofit initiative that works with musicians living in communities fractured by social conflict and economic inequality, empowering voices that aren't traditionally heard through education on legal rights, marketing and technology. They give musicians with positive social messages the tools to protect their music and earn an income from it, fostering community development based on arts that is powerful, inspiring and valuable. Molly Dow is a Program Manager with the Internet Bar Organization and serves as the Program Director for the PeaceTones Initiative. She rose through the ranks with PeaceTones joining as an intern in college years ago. Working on her inaugural PeaceTones project, Molly traveled to Kenya in March 2014 to help run Songs For Justice, our recent musician empowerment and education project in Nairobi. Molly earned her BA in International Relations and Music from Tufts University and she has over five years of diverse experience with several different nonprofits, working for a number of causes involving social justice for youth, adult education, immigrants’ and musicians rights, and civic participation. Connect with PeaceTones: FacebookTwitterYouTubePinterestInstagram- @PeaceTones00:43:00Texas Conflict CoachnoAdvanced Practitioner-Workplace Mediator,Association for Conflict Resolution,Certified Advanced Conflict Coach and Coach-mentor,Community Development,Conflict Connections IncPeaceTones is a nonprofit initiative that works with musicians living in communities fractured by social conflict and economic inequality, empowering voices thahttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/29/dealing-with-intractable-conflictRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/29/dealing-with-intractable-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/29/dealing-with-intractable-conflictWed, 29 Oct 2014 00:00:00 GMTDealing with Intractable ConflictThe Conflict Information Consortium has a primary focus on complex, society-wide intractable conflict.  It has pioneered efforts to use information technologies to provide people from all walks of life with the information that they need in order to deal with these incredibly difficult conflicts more constructively. The Consortium sees such efforts to enhance and mobilize the skills of the general population as critical to efforts to deal with these complex, society-wide conflicts. Guy and Heidi Burgess both earned their Ph.D.s in sociology from the University of Colorado in 1979. They then did postdoctoral work at the Massachusetts Institute of Technology and worked for several years as public policy conflict consultants. In 1988, with support from the William and Flora Hewlett Foundation, they established (along with others) the University of Colorado Conflict Research Consortium (now called the Conflict Information Consortium), which they have co-directed ever since. For more information:  Beyond Intractability Zena Zumeta, internationally known as both a mediator and trainer of mediators.  She is president of the  Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan.  Zena is a lawyer and a former president of the Academy of Family Mediators.  She is the recipient of the the Michigan Lifetime Achievement in Mediation Award; the National Education Association/Saturn Corporation Award for Union-Management Collaboration; the John Haynes Distinguished Mediator Award; and the Kumba Award from the National Conference on Minorities in ADR. 00:38:00Texas Conflict CoachnoBeyond Intractability,Conflict Connections Inc,Conflict Consultants,Conflict Information Consortium,Guy BurgessThe Conflict Information Consortium has a primary focus on complex, society-wide intractable conflict.  It has pioneered efforts to use information technologieshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/22/lowballing-the-public-mediators-serving-without-a-binding-ethics-codeTraininghttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/22/lowballing-the-public-mediators-serving-without-a-binding-ethics-code/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/22/lowballing-the-public-mediators-serving-without-a-binding-ethics-codeWed, 22 Oct 2014 00:00:00 GMTLowballing the Public: Mediators serving without a binding ethics codeThe practice of mediation is largely unregulated throughout the United States.  In contrast to more formalized professions, such as nursing, social work, law, medicine or accounting, mediators generally have a fraction of the training, have no required ethics code, and no minimum quality testing.  Dr. Goetz will chronicle current efforts in voluntary mediator certification underway in California to raise the level of mediator education and training and require a binding ethics code to serve the public. Dr. Goetz has trained hundreds of mediators during the last 7 years through the California State University system. Prior to developing the mediation program, he was the founding Dean and President of Concord Law School, the first nationally accredited online law school. Dr. Goetz advocates for a stronger sense of professionalism in the field of mediation, and recently co-authored with Dr. Jennifer Kalfsbeek the article “Serving the Public: The Case for Formally Professionalizing Court-Connected and Litigated Case Mediation.” He currently serves as the co-chair of a Southern California Mediation Association Ad Hoc Committee on Voluntary Mediator Certification. Pattie Porter,  LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Tracy Culbreath is currently a graduate student at the Univ. of Baltimore pursuing a Master’s in Negotiation and Conflict Management. 00:38:00Texas Conflict CoachnoCalifornia State University,Concord Law School,Conflict Connections Inc,Dr. Jack R. Goetz,Ethics CodeThe practice of mediation is largely unregulated throughout the United States.  In contrast to more formalized professions, such as nursing, social work, law, mhttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/15/narrative-mediation-loosening-the-grip-of-conflictRelationshipshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/15/narrative-mediation-loosening-the-grip-of-conflict/#commentshttp://www.blogtalkradio.com/texas-conflict-coach/2014/10/15/narrative-mediation-loosening-the-grip-of-conflictWed, 15 Oct 2014 00:00:00 GMTNarrative Mediation: Loosening the grip of conflictNarrative mediation is a culturally focused practice that is based upon the notion that our lives are shaped by the stories that people tell about us and by the stories that we tell ourselves. The goal of the narrative mediator is to co-author stories that highlight strengths and competencies, rather than conflict. It helps people separate themselves from conflict-saturated stories and gives them the opportunity to re-author relationships in more peaceful, cooperative, and respectful ways. From this alternative position, the resolution of conflict can often happen much more smoothly and effectively than in traditional problem-solving approaches. Dr. Gerald Monk is a Professor in the Department of Counseling and School Psychology at San Diego State University and has a primary role in training Marriage and Family Therapists. Gerald is a practi