Texas Conflict Coach

Texas Conflict Coach


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Welcome to the Texas Conflict Coach ® radio program with host Pattie Porter and special guest hosts, Zena Zumeta and Stephen Kotev. Our program aims to help listener's from all over the world learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. Tune in every Tuesday for a 30 minute program. Find our archived podcasts at www.texasconflictcoach.com

Upcoming Broadcasts

Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their customers. Customers will have more significant role also in resolving customer complains. How? Listen to our broadcast. Zbynek Loebl - CEO of Youstice - founded Youstice as a globally available tool for efficient resolving of shopping issues. His experience with online dispute resolutions originates from managing the development of ADR.EU, the European ODR Centre attached to the Czech Arbitration Court. Zbynek has a 11+ years of knowledge regarding e-commerce law and practice, gained as Head of E-Economy Practice Group at Central European Advisory Group. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University's School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution's Taskforce on Safety in ADR.
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On-Demand Episodes

This show explores conflict as an "unfinished conversation." Conflict can be defined as a complex situation of unmet needs and unexpressed emotions leading to predictable results. Andrea Barrett, Executive Coach, addresses the need... more

When is conflict coaching worth it? Dr. Tammy Lenski, professional mediator, conflict coach, author and professor answers that question. Tammy outlines the circumstances in which conflict typically has the greatest toll in business, on... more

In honor of Better B.usiness C.ommunication Day, the show focuses on the need to STOP! "Shoulding" on yourself and others. When people don't meet our expectations, they have failed us. It is their fault and we begin the blame... more

In today’s show, we are going to help you develop a plan for “Becoming Conflict Competent” in the new year. So, if you want to stop running away from those tenseful situations or maybe even curb your sharp or sarcastic tone when you... more

Are you a Texas Homeowner impacted by Hurricane Ike with an unresolved insurance claim? Then, this FREE mediation program might be for you. Join Linda Smith, Executive Director, Truce Dispute Resolution firm discuss the new pilot... more

SPECIAL NOTE: Part 2 - Family Holiday Conflict - Preparing for the holidays was recorded. Due to technical difficulties, it is located at http://ow.ly/DyyL or click on the link in the right-hand column of the title with the same name. o Have... more

Listening is a skill. It is an art. It is a discipline. It is hard. It takes attention and practice. It takes awareness. It is particularly hard when you don't want to hear the person who is talking to you. It is particularly hard in disagreements, arguments... more

In this special segment we will be talking with attendees and special guest presenters who attended the 1st Southeast Organizational and Leadership Summit on Workplace Conflict Resolution, October 7, in Atlanta. This unique... more

This is the 4th show segment in our elder care series. As Americans are getting older, more and more issues arise relating to elder abuse in financial and healthcare settings. Studies show that the majority of abuse occurs within the... more

Join us for the 3rd episode in our Elder Care Series We will be talking with Louise Phipps-Senft, Baltimore Mediation Center. Families today are assuming responsibility for the informal care of over 75 percent of elderly family members... more