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Texas Conflict Coach

Texas Conflict Coach

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Welcome to the Texas Conflict Coach ® radio program with host Pattie Porter and special guest hosts, Zena Zumeta and Stephen Kotev. Our program aims to help listener's from all over the world learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. Tune in every Tuesday for a 30 minute program. Find our archived podcasts at www.texasconflictcoach.com

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Like many conflict resolution or ADR professionals who start as a mediator, it doesn't take long before a mediator doing workplace cases in one organization begins to wonder about the organization's culture, communication, or leadership skills. ?If only the organization had better practices, the mediation (or coaching or training or group facilitation) wouldn't be needed?, many have thought. When working within an organization, the conflict resolution professional may begin to see issues or trends across departments that may suggest systemic issues. Now what? Explore the opportunities and challenges to communicate organizational issues to senior leadership by considering: When is an issue systemic? How is it assessed? How is it communicated? What next? Who is responsible? Consider these issues from the perspectives of an internal conflict resolution consultant at a company and an organizational ombuds at an educational institution and academic medical center. Rita Callahan has been a conflict resolution professional for 20 years offering services including mediation, facilitation, training, conflict coaching, consulting and ombudsing. She was an independent Conflict Resolution and Collaboration Consultant for 13 years, spent 6 years in the Conflict Resolution group at the New York City utility, and is now in the Ombuds Office at the University of California Davis. Rita has been active in the Association for Conflict Resolution at state and national levels and she has been a speaker at the Association for Conflict Resolution, the American Bar Association – Dispute Resolution Section, and the International Association of Facilitators annual conferences.
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On-Demand Episodes

Sometime in our lives we will unfortunately witness or be impacted by a traumatic event. We hear about these situations in the media all of the time…a very disgruntled employee who kills their boss and then commits suicide; witnessing... more

The topic of emotional intelligence in the workplace is a evolving area of professional interest for leaders and employees alike. How do we engage the vital skills of communicating through crisis, empathy, perspective taking and self... more

The USA show "Fairly Legal" is stirring up the mediation field. Whether you think it is a travesty of the professional mediation field, or the best thing that's happened to mediation since Getting to Yes, the fact is this show is pushing our... more

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How did a satirically named small women-led organization become a force for criticizing US foreign policy and a leader in the peace movement? Hear CODEPINK's story through the lens of one of its longtime members and current... more

It is said that men and women speak different languages and if you don’t understand the subtle communication differences between the genders then general understanding, cooperation, productivity, and stress levels will surely be... more

Do you find yourself avoiding a difficult conversation with a relative, friend, or a co-worker? Are you afraid that the conversation will get heated and turn into an out-of-control fight? Let a conflict expert help. Alex Yaroslavsky is a mediator... more

Join Alex Yaroslavsky and our special guest host Zena Zumeta of Zumeta Mediation.Do you find yourself avoiding a difficult conversation with a relative, friend, or a co-worker? Are you afraid that the conversation will get heated and... more

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