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Texas Conflict Coach

http://www.texasconflictcoach.com


Country: United States

Language: English

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Texas Conflict Coach  

The Texas Conflict Coach, a division of Conflict Connections is based in San Antonio, Texas. The purpose of the show is to provide consumer education conversation to help... * reflect * build self-awareness * practice skills and * learn about resources and tools to manage conflict effectively in your every day lives. We will look at all types of conflict from issues in the workplace, family conflict, elder and adult care conflict, disputes in schools, communities and churches, etc. Join us as we interview guests and introduce you to experts in the field. To learn more about Conflict Connections, Inc. visit us at http://www.conflictconnections.com or http://www.texasconflictcoach.com

Show Notes

Pattie Porter, LCSW aka The Texas Conflict Coach is a Licensed Clinical Social Worker, Credentialed Distinguished Mediator from the Texas Mediator Credentialing Association (TMCA), an Advanced Practitioner-Workplace Mediator from the Association for Conflict Resolution (ACR) and a certified Advanced Conflict Coach and Coach-Mentor through CINERGY in Canada. For 15 years, Pattie has been practicing entirely as a conflict management practitioner in a variety of settings. Most recently she mediates for the US Postal Service, and provides conflict management services including mediation, conflict coaching, group facilitation and conflict resolution training to national agencies such as Department of Homeland Security-Transportation Security Administration, Department of Interior, NASA Conflict Management program and businesses in the Texas region.
  • Featured Episode

    Date / Time:

    Category: Self Help


    SPECIAL NOTE: Part 2 - Family Holiday Conflict - Preparing for the holidays was recorded. Due to technical difficulties, it is located at http://ow.ly/DyyL or click on the link in the right-hand column of the title with the same name. o Have you ever felt you have to perform like Martha Stewart and be the perfect hostess? o Or, maybe you wanted to start a new tradition but it is met with resistance because “we’ve always done it this way!” o Do you get tired of the constant battle of who to visit, so instead you rush around to 3 or 4 family households in a day? Exhausting! o We all certainly have those relatives we see during the holidays that make us want to cringe. They’ll never change! Our conversation will focus on what to do to prepare for those family gatherings so that you don't lose your cool. Donna Tuites is a licensed professional counselor of mental health (LPCMH) in the State of Delaware. She is also a certified employee assistance professional (CEAP). She has been in private practice with a group of other licensed professionals since 2006. Prior to that she worked as an employee assistance counselor and administrator in the Office of Women's Affairs, both at the University of Delaware, for 23 years. Her areas of specialization include women's issues, blending families and step-parenting, parenting skills, assertiveness, communication skills, and managing anxiety in everyday life.
  • On Demand Episodes

    Original Air Date:

    Special Report - Live from San Diego, CA

    Got Conflict? This special report show will be at a special time at 8:30 pm CST. We will be recording live from San Diego as a result of training and coaching others to facilitate effective workgroups. When we talk about group conflict think about the groups and communities you belong to such as your neighborhood Home Owner's Association, church group, PTA at school, work groups and teams, or maybe you volunteer in groups like the Scout troops, non-profit leadership teams, etc. What happens when conflict errupts in those groups? How is it managed and dealt with? What role do you play as a member of that group? What do you contribute to the problem resolution or do you just wash your hands of the problem and sit back hoping that others with take care of the situation. We explore these group dynamics and look at your role in group conflict.

  • Original Air Date:

    The Eight Essential Steps to Conflict Resolution

    Got Conflict? Based on the works of Dr. Dudley Weeks, we highlighted the key ingredients to conflict and the essential steps to conflict resolution based on the book "The Eight Essential Steps to Conflict Resolution." First, we examined a new way of thinking about conflict and defined what Week's describes as a conflict partnership. This kind of partnership is about resolving conflicts that are effective and sustainable and focuses both on the immediate conflict and the overall relationship Then, we reviewed the ingredients of conflict to include ? Diversity & differences ? Needs vs wants ? Perceptions ? Power ? Values & principles ? Feelings & emotions ? Internal conflict Listeners then learned the 8 essential steps to conflict resolution as applied to a neighbor conflict. Fieldwork: Think about an upcoming difficult conversation you need to have with someone and begin to practice the first essential step…creating an effective atmosphere. This means to prepare for your conversation. Where will you have the conversation? Consider the timeliness of the conversation. How will you approach the person so that the person is ready to receive and listen to your concerns? What are your specific needs and how will you communicate these needs to the other person? What do you anticipate are the needs of the other person? What do you need to do to be prepared to listen and not interrupt the other person's side of the story? What are you prepared to offer as options for moving forward with your conflict situation that will be mutually benificial? Most importantly, be PREPARED for your difficult conversation.

Extras

Texas Conflict Coach listeners will hear That Ain't Right by David Merry on this show.

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