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Why Contact an Ombudsman? A Conversation with the Cornell Un

  • Broadcast in Education
Texas Conflict Coach

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What is an organizational ombudsman? Tune in and listen to Linda Falkson and Adam Kleinberger from the Cornell University Ombudsman Office, as they talk about how their office helps people regarding a problem or conflict, as part of the caring community serving students, faculty and staff. They offer an explanation of the ethical principles that guide their work-- independence, neutrality, confidentiality and informality and how they are helpful to those that visit with them by offering a safe place to discuss their concerns.

Linda Falkson received a Juris Doctor from the State University of New York at Buffalo. Before joining the Cornell Ombudsman Office, Linda served as Cornell's Associate Judicial Administrator and then as Deputy Judicial Administrator, where she worked with community partners regarding the living and learning environment for students.

Adam Barak Kleinberger first studied conflict resolution at the United World College and Brandeis University. He has a masters degree in Dispute Resolution from the University of Massachusetts, Boston. He also graduated from Ringling Bros. and Barnum & Bailey Clown College. His research has involved improving mediation skills through the use of improvisation and clowning. 



You will hear about all kinds of situations and strategies to deal with those stressful conflict tensions that show up in our everyday lives whether it be at work, in our relationships with family or neighbors, in our communities and church, in your business partnerships, or just simply the conflict we deal within ourselves.