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Talking HR

Country: Ireland

Language: English

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Talking HR

Talking HR is brought to you by Krishna De and Jon Ingham. Whether you’re an HR professional or business leader we share information, resources and tips on people and organisational development. We cover talent, leadership, employee engagement and what’s often referred to as HR 2.0 – the use of social media to support the delivery of your people strategy.

Archived Blog Post

Date / Time: 3/17/2009 6:02 AM UTC

Talking HR 013: More on Best Companies with book review: Motivate like a CEO (show notes)

Show notes:

01:50 mins	Krishna: Happy St Patrick's Day, photo sharing on Flickr, Pixie etc.
05:40	Krishna / Jon: Recent news on woman sacked for updating on Facebook - impact on employer brand.
9:15	Jon: Introduction to HCI, review of HCI Summit, Gary Hamel presentation, HR 2.0.
14:00	Jon: Presentation from Tony Hseih, Zappos.
17:00	Krishna: Zappos experience - does outsourcing call centres align with wowing customers?
19:00	Jon: Need for a clear focus (Zappos: customer service, slightly weird culture). Zappos' use of Twitter.
22:45	Jon: Key take-aways - need for ambition, innovation to create competitive advantage through people; supported by effective leadership.
24:10	Krishna / Jon: Etiquette in using social media / use of video at conferences - need to include a shout-out at beginning and end of video.
31:20	Krishna re innovation conference in Ireland
32:45	Krishna / Jon: New companies on the Sunday Times Best Companies list (need to continue engagement efforts through recession - also discussed in show #012, and an opportunity to maintain trust - discussed in show #011). Best companies continuing to outperform other organisations through downturn.
36:30	Krishna: Top 10 companies.
38:30	Jon: Review of Fortune 100 Best Companies to Work For including Zappos case study. Positive experiences in making redundancies. Top 10 companies.
41:15	Krishna / Jon: Reporting on best companies and the recession by state.
42:10	Krishna / Jon: Best Companies still hiring, compelling case studies - including Nugget Market never having make a layoff.
45:10	Krishna: Key take-aways - role of inspiration, transparency and common-sense management in best companies / best workplaces.
46:30	Krishna / Jon: review of Suzanne Bates' book, 'Motivate like a CEO', inspiration vs motivation.
49:45	Krishna: Positive coverage of communication - chapter 9 on story telling, chapter 10 on presenting 'on stage'.
52:45	Jon: Positive coverage of the need for having a clear purpose (chapters 1-3), but criticism of GREAT acronym in chapter 5 - need to inspire through people's emotions.
55:00	Krishna: More positive ideas in chapters 15 & 16.
57:45	Wrap-up.

Check out the resources we referred to on the show:

St Patrick's Day on Pix.ie
Krishna's Podcamp Ireland show on Pixie
Human Capital Institute
HCI Summit live blog (on the Talent Economy)
Gary Hamel, the Future of Management (and Jon's blog post)
Tony Hseih, Zappos, presentation at HCI summit
CNN Money: Zappos article
Tony Hseih, Zappos on Twitter
Tony Hseih post on Twitter and Happiness
Flip Mino video cameras
South by Southwest conference
Information on Irish Innovation conference on Biz Growth News
UK's Sunday Times Best 100 Companies
Sunday Times Best 100 Companies outperforming their competition - p68 of supplement (I can't find this online)
CNN Money: Fortune 100 Best Companies to Work For
Fortune 100 Best Companies outperforming their competition (in the Economist)
Nugget Market write up in Best Companies
Suzanne Bates, 'Motivate like a CEO'

For more information on Krishna visit http://www.krishnade.com
Follow her at http://twitter.com/krishnade

For more information on Jon visit http://www.strategic-hcm.com, or http://strategic-hcm.blogspot.com
Follow him at http://twitter.com/joningham

Contact us at talkinghrpodcast [at] gmail [dot] com

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Talking HR 013: More on Best Companies with book review: Motivate like a CEO (show notes)

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