Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

  • 00:23

    The Zappos Experience with Joseph Michelli

    in Business

    Joseph has a passion for helping people be of greater service to one another. Using his doctorate in systems psychology and years of consulting on service experience design, he draws out key lessons from Zappos and provides them to you in an easily usable format. He is also the author of a series of bestselling books profiling “world class” experience businesses like Starbucks, The Ritz-Carlton Hotel Company, Pike Place Fish Market and UCLA Health System.

  • 01:02

    Fund Your Ideas Through Crowdfunding and Sponsorships

    in Entrepreneur

    Listen to my conversation with Roberto Candelaria, founder of Sponsorship Boot Camp, Creator of My Crowdfunding Secrets, and author of the International Bestselling book Relationships Raise Money: A Guide to Corporate Sponsorship". Roberto has shared the stage with trainers & speakers such as Dr. Barbara De Angelis, John Assaraf, Brendon Burchard, Rick Frishman, Jim Kwik, and Bob Proctor. An in-demand Mentor, Strategist and Consultant, Roberto has worked with companies such as American Airlines, BMW, DELL, Disney, Enterprise Car Rentals, Hilton Hotels, Southwest Airlines, State Farm Insurance, Wells Fargo, and Zappos – to name a few. A recognized industry leader, Roberto’s products and presentations have made him a renowned, innovative expert. As one client recently said, “If you follow his plan, success is inevitable.”

  • 00:57

    Bert Martinez speaks with Robert Richman, Sonia Arrison and guests

    in Business

    Sonia Arrison best-selling author and analyst who has studied the impact of new technologies on society for the better part of two decades. Her book 100 Plus: How the Coming Age of Longevity Will Change Everything, addresses the social, economic, and cultural impacts of radical human longevity. A national best-seller and listed as one of the “Best Books of 2012″ by the Financial Times

    Monica Reinagel licensed nutritionist and author of the Inflammation Free DIet Plan. She's also the creator of the popular weekly podcast, The Nutrition Diva

    Robert Richman culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. He built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. His new book, The Culture Blueprint, is a systematic guide to how a workplace can help people grow, inspire amazing service, and ultimately drive revenue through amazing culture

    Steve Acho Detroit-based pop-rock artist that has seen over 3 million downloads and streams of his music, has been featured on local and national TV and radio, and performed across the U.S. and as far as Australia, Italy and Japan - including being featured on Japanese TV


  • 02:04

    Zappos renews old City Hall, ShoeZeum, BP recalls fuel

    in News

     Japanese journalist killed in Syria..Iraq Helping Iran Skirt Sanctions: Officials..ShoeZeum plans late August debut..Commissioner's Bulls Loose in North Las Vegas, Woman Hurt..Las Vegas' former city hall to look greener, cleaner and livelier under Zappos..Nevada, Las Vegas unemployment numbers up for July..Salinas supplier recalls lettuce over E. coli fears..BP recalling regular unleaded fuel in Northwest Indiana..Macy's becomes sponsor of Oakland holiday parade

  • 00:54

    Zappos! John Wolske

    in Entrepreneur

    Jon Wolske, Cultural Evangelest from Zappos joins the show!

  • 00:30

    Rana Florida, CEO, The Creative Class Group & Writer

    in Women

    Meet Rana Florida, CEO, The Creative Class Group, Huffington Post's "Your Startup Life" Columnist.

    She is also the other of UPGRADE: Taking Your Life From Ordinatry To Extraordinary.  This book gathers the best practices not just from CEO's and business executives but from entrepreneurs, innovative thinkers, and creative leaders and presents their philosophies in simple and actionable terms that anyone ca put to good effect in their professional or personal lives from day one.

    Rana Florida writes the Huffington Post column "Your Startup Life." CEO of Creative Glass Group, a consulting firm serving such clients as BMW Starwood, IBM, Philips Zappos and Johnson & Johnson. She has appeared on The Today Show and has been featured in The New York Times, and Fast Company. She previously served as Senior Director of Communications and Marketing at HMSHost (Host Marriott ServicesO, a $2 billlion dollar international organization in the travel industry working with hundreds of brands such as Starbucks, Tumi and Kenneth Cole.

    Florida interview3ed successes from vastly different backgrounds and skills, and examined a host of other stand-outs in business and in life; her reseqarch concluded that there are seven key principles to achieving your business and life goals. UPGRADE examines these philosophies for living an Upgraded life starting with that first great step: Envisioning Your Future,

    Check out www.creativeclass.com 

  • 00:30

    Rushika of Iora Health on Las Vegas Clinic

    in Health

    Today's guest is Rushika Fernandopule, Co-Founder and CEO of Iora Health. Iora Health is restoring humanity to healthcare by providing a radically different model of primary care built from the ground up.  Iora Health’s care model provides extraordinary service to patients to ensure improved health outcomes while also lowering overall plan costs. Our patients enjoy the benefits of better access to care, office and non-office based encounters (e.g. phone, text messages, and email), an accessible and transparent medical record, and robust educational offerings. Our practices, across the U.S., enjoy the benefits of smaller sizes, closer relationships with patients, and the opportunity to lead systemic change in healthcare delivery while working with a true team. For more information, please visit www.iorahealth.com.

    We will be covering the topic of Iora Health and the new Las Vegas Clinic Rushika is forming in collaboration with Tony Hsieh (Zappos) and ZDoggMD.

    Rushika is a physician who has spent much of the last ten years involved in efforts to improve the quality of healthcare delivered to patients. He was the first Executive Director of the Harvard Interfaculty Program for Health Systems Improvement, and served as a Managing Director of the Advisory Board Company. He serves on the faculty and earned his AB, MD, and MPP from Harvard University. He completed his clinical training at the Massachusetts General Hospital.


  • 01:00

    Bert Martinez speaks with Dr. Joseph Michelli, Jeff Berner and guests

    in Business

    Jamie Beckland VP of marketing and customer success for Janrain, a Portland Oregon based Customer Profile Management platform.  Janrain helps companies build a unified view of customers across their devices by collecting their profile data to power personalized marketing.  Janrain powers customer profile management for brands like Universal Music Group, Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel, Mattel and Dr. Pepper

    Peter Brown professor at McGill University in Montreal.  He is the Director the a new initiative called “Economics for the Anthropocene: Re-grounding the human/Earth Relationship,” which is a partnership involving McGill, the University of Vermont and York University in Toronto.   The partnership is centered around the idea that the economy must be designed to respect the Earth and be designed and operated in a way that restores and enables a flourishing Earth

    Jeff Berner has been an active fine art, portrait, editorial and multimedia photographer since 1968. His work includes hot-air ballooning, portrait assignments, ocean-going yacht racing, open-heart surgery, book and magazine illustration, and travel photography. Berner is the author of numerous books, including The Photographic Experience,The Nikon Touch Photography Guide; The Holography Book  and The Innerspace Project

    Dr. Joseph Michelli internationally sought-after public speaker, organizational consultant, and a  #1 New York Times bestselling business author who has worked with and written about customer-centric organizations such as Starbucks, Zappos, UCLA Health System, The Ritz-Carlton Hotel Company and the World Famous Pike Place Fish Market in Seattle, Washington

  • 00:34

    Welcome Stitch Factory Coord. of Fashion Speakers Series , Rachel Herring LIVE

    in News

    Rachel Herring graduated from  East Carolina University,  where she studied and Fashion Merchandising. Knowing that she wanted to work in the Fashion Industry, she joined the Stitch Factory Team in the heart of the new Las Vegas Business District which includes Fashion. It is across the street from the famous Zappos Shopping online Corporate Office.

    Rachel coordinates Monthly Fashion Speakers Series Week, which brings industry leading experts into Downtown Las Vegas  from all over the world to inspire, network, and share ideas.

    Additionally Rachel helps out with the Stitch Factory's, Social Media Accounts, Marketing strategies, and overall customer service experience. The Stitch Factory has classes that range from Sewing 101, Introduction to Fashion Design, Intermediate Fashion Design, Business of Fashion, Knitting 101, Open Lab, Crocheting 101

    To find out more about the Stitch Factory, please go to www.stitchfactory.com.

    Support the producers of Project Red Slipper and Project Sustainable Men on www.breakingnewsjournal.net and help us launch the Breaking News Journal TV Channel by clicking on the Red Slipper




  • 01:02

    Bert Martinez speaks with Floyd Smith, Dr. Joseph Michelli and guests

    in Business

    Floyd Smith CEO of Petron Energy II, Inc., the stock symbol is “PEII” the company is in the oil and gas space

    Steve Walsh Executive Vice President, Local Market Television. Rentrak is the leader in measuring movies and TV everywhere Steve has been in the business of measuring consumer behavior for over 25 years His mission is to give stations and agencies a better understanding of consumers and what products they purchase

    Michael Beer professor emeritus at the Harvard Business School where he taught for 30 years. He is now chairman of TruePoint a a management consultancy that Mike co-founded. The firm helps senior team align their organizations for performance and commitment. Mike is also  chairman of the Center for Higher Ambition, a not for profit organization whose members are CEOs/companies dedicated to building high commitment, high performance companies who do well by doing good

    Rich McBee President and Chief Executive Officer of Mitel®, leading Mitel’s strategy, business performance, and global execution. He is responsible for advancing Mitel’s evolution and leadership in the business communications market, driving revenue growth and profitability, and devising and executing business strategies and corporate policies

    Dr. Joseph Michelli internationally sought-after public speaker, organizational consultant, and a  #1 New York Times bestselling business author who has worked with and written about customer-centric organizations such as Starbucks, Zappos, UCLA Health System, The Ritz-Carlton Hotel Company and the World Famous Pike Place Fish Market in Seattle, Washington

  • 01:08

    HR Happy Hour - Episode 77 - 'HR, Talent, and Zappos'

    in Business

    HR Happy Hour - Episode 77 - 'HR, Talent, and Zappos'

    Thursday December 2, 2010 - 8PM ET

    Call in 646-378-1086

    Have you heard about a little company called Zappos? What was once a small online provider of shoes and accessories has in a few short years developed into a e-tailing juggernaut, famous for its exemplary customer service, dynamic leadership, and innovative talent management practices.

    We have all heard and read much about the vaunted Zappos culture, the openness and transparency that guides the organization, and the almost fanatical devotion of the brand's customers and fans.

    What is it like practicing HR at Zappos? How have they managed to make what for most is an elusive connection between business strategy and talent management strategy? How does HR help define and protect the Zappos culture, and ensure that rapid growth doesn't dilute what is special and unique?

    We will take a peek at the world of HR and Talent Management at Zappos with Zappos Cruise Ship Captain Jamie Naughton for what promises to be a fun and interesting show.

    I hope you can join us!