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in Self Help
CONFLICT…either you hate it and avoid it at all costs, or you thrive on it by pushing to get your point across to the detriment of others. How we recognize potential conflict or respond to ongoing conflict is a choice. It is a learned skill that challenges your thinking, taps into your emotions, and requires you to make strategic behavioral choices. These choices help build courage, confidence and competence to handle difficult, tension-filled situations.
What is conflict avoidance, and how can it create unintended damage to relationships and escalate situations? More often than not, it is used as a default defense mechanism which often leads to a much bigger problem. You will learn behavioral cues and underlying motivating factors that drive us to react in damaging ways. More importantly, you can make different choices and learn strategies to help you take courageous steps to address conflict confidently.
Patricia Porter is Founder and President of Conflict Connections® Inc. and is known as the Texas Conflict Coach®. Patricia is a subject-matter expert in the field of conflict resolution since 1994. Her experience includes working as a senior mediator, team facilitator, senior trainer, and conflict management and abrasive leader coach. Her primary emphasis is in supporting employees, teams and senior leadership in organizations to work through conflict and change productively. She is the author of Stop the Dreaded Drama: 55 tips for Ending Destructive Conflict.
Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. Helping people resolve problems and improve their performance is his passion and profession.
in Self Help
Got Conflict? If you have a conflict with someone, and are not sure how to handle it, then let us know. Here is your opportunity to ask your question with Conflict Management experts who are mediators, conflict coaches and facilitators on how to think about, analyze or resolve your situation.
Think about it. Are you currently engaged in an active conflict with your co-workers or boss? Ignoring your neighbor because of a conversation you don't want to have? In a disagreement with your spouse? Or simply afraid to bring up a concern with a friend in fear of stirring up problems.
Join us live. Here is how:
Call 347-324-3591; press 1 and wait for a Host
Use the Reply box below to post your question or conflict situation
Join us in the chat room live at Blog Talk Radio on the night of the program. Post your comment or question here and we will bring it into the program.
Join our Live Twitter chat using #ConflictChat every Tuesday night at 5 pm Pacific/7pm Central/8 pm Eastern
in Self Help
Conflict comes not only in major ways between groups and nations, but also in real and persistent ways between strangers, neighbors, friends, and family. Join author Mark Andreas as he shares from his book “Sweet Fruit from the Bitter Tree” a collection of true stories of how ordinary people resolved intense conflict in creative and surprising ways most of us would never think of. Whether you are experiencing conflict with others or within yourself, learn ways to resolve these challenging situations by staying connected through difficulty and drawing on creative inner resources.
Mark Andreas lives in Boulder CO, where he runs a Personal Change coaching private practice assisting people in achieving life-goals and resolving limitations using NLP, Core Transformation, and other methods for personal transformation and development (www.markandreas.com.) Mark trains NLP around the country, is instructor of NLP at Red Rocks Community College, and is a trainer for the NLP of the Rockies’ Real World Integrated NLP Practitioner Training program. Mark is Author of the books “Sweet Fruit from the Bitter Tree: 61 stories of creative and compassionate ways out of conflict,” a collection of true stories of creative responses to conflict, endorsed by Dan Millman and William Ury, and “Waltzing with Wolverines: finding connection and cooperation with troubled teens” about his experience working with “at risk” teens while leading a 24/7 wilderness therapy program in the mountains of Colorado.
We continue our Dispute Resolution –Cyber Style series with David Puckett, Founder and CEO of ResolvNow. It is quite normal for conflict to occur between businesses, consumers and the ordinary person. Most of us don’t have the time, energy or desire to use the court system and enter a lawsuit. So how do we give the consumer and business easier access to resolving their dispute with technology-enhanced dispute resolution? How do we unite conflict resolution practices like negotiation and mediation with various forms of technology? Consumers are often unclear and confused about how dispute resolution processes can assist much less how advancing technology comes into play. In this episode “Where Does the Conflict Go? Consumers Using Technology Enhanced Dispute Resolution,” David will address 5 barriers which contribute to this confusion, and the ways to create consumer awareness and an environment that is safe for participation.
Dave Puckett has been in the enterprise technology consulting industry for more than 25 years. His area of concentration is utilization of Technology-enhanced Dispute Resolution and Dispute System Design for online dispute resolution systems for individual, Courts, and Fortune 1000 companies. Dave’s company ResolvNow Corporation launched “Settle-Now” one of the world’s leading online dispute resolution engine and their proprietary methodology Technology-enhanced Dispute Resolution (TeDR) which includes the option to include Emotional Intelligence and Electronic Negotiation in the dispute resolution processes.
Why do old, dysfunctional patterns for handling conflict re-emerge and persist in the workplace, even after providing training, policies or procedures for resolving differences constructively? This vexing phenomenon—a return to the status quo--plagues conflict professionals and team leaders alike. The main culprit is not individuals clashing; instead it is the team’s culture—the social environment—which sets communication patterns and strongly influences how members behave when they encounter conflict. But how do we get a handle on conflict at the work team level? First we need to concretely assess a team’s “conflict climate” and then take steps to improve aspects of the climate that are negatively influencing members’ conflict behavior. In this program Michael Dues will discuss a powerful online instrument for diagnosing conflict climate in the workplace. He will describe what it measures, how it can guide interventions to gain long term, sustainable improvement in conflict management, and why it is especially useful to use an online survey for this purpose.
Michael Dues: Former Head of the Department of Communication at The University of Arizona, Dr. Dues has extensive experience as an organizational ombudsman and management consultant. He is a Senior Partner at conflictclimate.com. He pioneered the concept of “conflict climate.” His recorded lecture course, “The Art of Conflict Management,” (in The Teaching Company’s “Great Courses” series) has been widely distributed throughout the English-speaking world.
in Self Help
It has been quite the journey since April 2009 when The Texas Conflict Coach Blog Talk Radio show launched with its inaugural episode. We have had fabulous guests, great topics, and a wonderful special guest host, Zena Zumeta join us this year. We invite you to join us for this special celebration anniversary show by calling in, joining us in the chat room, or e-mailing me at firstname.lastname@example.org with your favorite show and how it impacted you. We would love to hear your comments and feedback.
Past guests will be joining us on the show to give us updates since we last spoke to them. And, we will have a special gift for the 5th and 10th caller that night. Don't miss out...join us for the celebration!
The Couples Therapist, Susan Lager and the Texas Conflict Coach®, Pattie Porter, discuss ways they each observe and deal with people who have difficulty managing differences about their respective truths regarding any situation. Because "reality" is so subjective, what happened, what was said, what may have been decided may look very different to each person in a situation, often resulting in an emotional standoff. Tune in to learn about indicators of this problem, and to get some vital tools to move through these separate realities more respectfully in your marriage, at work, with your family or friends.
Susan Lager is a psychotherapist, author, and relationship coach based in Portsmouth, New Hampshire. She is the founder and principal of Couplespeak™, providing coaching services, and The Couples Center PLLC, which provides psychotherapy services to individuals and couples who want help with relationship problems and would like to achieve more fulfillment in life. Susan is noted for being a "tell it like it is" clinician who gets significant results for her clients.
in Self Help
Compassionate rebels are the new real-life superheroes without the capes and the celebrity, with the super powers of compassion and courage and determination that can change the world in so many different ways that offer cause for hope in these troubled times. Their powerful stories, being told publicly for the first time, will encourage you to find and unleash the compassionate rebel that resides in all of us, guides us through tough times, helps us find solutions to our most pressing problems, and makes us all potential agents of social change.
Burt Berlowe is an author, journalist, educator and social change activist. He has been writing and publishing people’s stories for more than four decades.
His current book: The Compassionate Rebel Revolution: Ordinary People Changing the World has been honored as a finalist for a Midwest Book Award and the international Reader’s Favorite award. It follows its predecessor The Compassionate Rebel: Energized by Anger, Motivated by Love, co-authored by Berlowe, and honored as a finalist for the nationally-prestigious Nautilus Award, presented during Book Expo America in Los Angeles.
In all of his work, Berlowe’s ultimate objective is to use storytelling as a way to transform our culture. “I believe that everyone has a compassionate rebel story waiting to be told,” he says. “I want to help people find and share that story and turn it into action that will positively change our society now and for years to come.”
Tracy Culbreath King has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. Tracy is an Alternative Dispute Resolution Coordinator at the Maryland Mediation and Conflict Resolution Office (MACRO).
Ken Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in the U.S. or around the world. In this episode, The Language of Conflict, Ken will share his personal journey into conflict resolution and peace-making and what keeps him here is this field. He will also share his philosophy of peace-making and what he believes can bring us closest to peace. His global work, research and teachings lead Ken to write numerous books including his most recent The Dance of Opposites which explores a new vision for conflict resolution and the use of language in conflict.
Kenneth Cloke is a mediator, arbitrator, coach, consultant and trainer, specializing in resolving complex multi-party disputes, including marital, divorce, family, grievance and workplace disputes, collective bargaining, organizational, public policy, and school conflicts, and designing preventative conflict resolution systems. He has worked in over 20 countries, and is founder and first President of Mediators Beyond Borders. He has published 11 books.
Zena Zumeta, internationally known as both a mediator and trainer of mediators. She is president of the Mediation Training & Consultation Institute, Zena Zumeta Mediation Services, and The Collaborative Workplace in Ann Arbor, Michigan. Zena is a lawyer and a former president of the Academy of Family Mediators.
If you’ve been told not to take conflict personally, you only have half the story. Before you can do that, you have to take conflict more personally. In this program, Tammy Lenski, author of The Conflict Pivot: Turning Conflict into Peace of Mind, will discuss three simple practices you can do on your own, anytime and anywhere, to avoid the most common conflict resolution mistakes, understand why certain conflicts get their hooks into you, and figure out how to liberate yourself.
Dr. Tammy Lenski helps people excel at conflict resolution by mastering their reaction, problem solving creatively, and forging lasting results. A mediator, coach, speaker, author, and conflict resolution teacher, she has helped thousands of organizations, individuals, and mediators worldwide resolve conflict masterfully. Tammy was a founding faculty member of the world’s first master’s degree in mediation and has been featured in Bloomberg BusinessWeek, Inc, and numerous other publications. A member of the Association for Conflict Resolution’s Academy of Advanced Practitioners. Tammy was recognized in 2012 with the Association’s Mary Parker Follett Award for innovative and pioneering work in the conflict resolution field.
in Self Help
In many situations we see our decisions as an ‘either/or’ dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge is to find a new path that incorporates both approaches. These apparently opposing conflict practices need not be mutually exclusive—in fact, each is necessary to the other.
Bernie Mayer is a Professor of Dispute Resolution, at The Werner Institute, Creighton University. For over thirty years he has been a leader in the conflict resolution field. Bernie has facilitated many complex environmental conflicts, commercial and organizational disputes, interpersonal conflicts, public decision-making processes, and has an extensive background in family mediation as well. He is a founding partner of CDR Associates, a pioneering conflict intervention firm. Bernie is the author of many books and articles. His lastest book is, The Conflict Paradox, Seven Dilemmas at the Core of Disputes.
Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University’s School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution’s Taskforce on Safety in ADR.
Our century is permanently presenting paradoxical situations. Thanks to Globalization, the economical vicissitudes of Gambia can produce a decided influence in Bolivia. Even though the growth of the communication media is undeniable, people feel increasingly alone. Internet has burst into our lives to stay.
Alberto Elisavetsky, director of the non-profit social network ODR Latinoamerica, will speak with us about his experiences in the use of new technologies applied to conflict resolution in Hispanic America, and how this modality can provide quick and low-cost resolution to various sorts of conflicts.
Alberto Elisavetsky is the director of ODR LATINOAMERICA. Among his most remarkable achievements, there’s the agreement of professional capacitation in distance mediation with the Justice and Human Rights Ministries of the provinces of Salta and Córdoba, Argentina. Another training agreement was made with the School of Judicial Investigation of the Judicial Power of the State of Guanajuato, Mexico. He is the director of the Observatory of Conflict in the National University of Tres de Febrero, Argentina, dedicated to research and advance of conflict resolution through new technologies. He’s also a professor in the virtual modality of the University.
Tracy Culbreath has a passion for conflict resolution that began after pursuing her Bachelors of Science degree from the University of Central Florida in Interpersonal Organizational Communication. After observing the consequences of poor communication on a personal and professional level, she realized she needed additional skills to address the conflicts that often resulted from communication breakdowns. Tracy graduated from the University of Baltimore with a Master’s of Science in Negotiation and Conflict Management.
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