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This week we have with us Gretchen Merriman. She is the Director of Operations at Smithers Quality Assessments, a Certification Body with headquarters in Akron, Ohio. Gretchen received her Bachelor of Engineering in Materials Science degree from Youngstown State University and her Masters in Business Administration from the University of Phoenix.
Drawing on over 20 years experience in Quality Systems and Operations she provides interpretation of the requirements of standards, explanation of how the changes to standards affect organizations and auditing services to clients across multiple industries.
Of course she has been very busy working closely with ASCA to help educate the industry about ISO SN-9001.
ARE A's TOO EASY IN TEACHER EDUCATION?
THE NATIONAL COUNCIL ON TEACHING QUALITY
NCTQs CEO Kate Walsh on the current state of teacher education...NCTQ keeps everybody on their toes in Teacher Education
Presented by KNOWLEDGEWORKS
Get your copy of The Service Cost Paradox
My guest, Tripp Babbitt, is a long-time advocate of the work of the late Dr. W. Edwards Deming and created his company to help service organizations apply his philosophy. Tripp had been an executive for a Fortune 500 company and CIO in State government. He now spends his time working with service organizations in many industries including radio stations, engineering firms, information technology, government, telecoms, banking, and insurance.
In addition to his consulting practice, Tripp produces and hosts the Deming Institute podcast. He writes several articles and columns for IQPC and Quality Digest. He keynotes on the work of Dr. Deming and continual improvement.
He is also creator of the 95 Method. The 95 Method was created to assist service organizations build customer trust, improve morale and give management focus.
The 95 Method was inspired from the difficulty in US organizations’ adoption of Dr. Deming’s philosophy.
Breathing new life into quality. Changing the perception of quality ownership by engaging agents so they could see their ownership in the process. The mission is building customer loyalty by providing a quality service experience the first time, every time.
Join us as we talk with Toni Roberts, Diector at Delta Dental of Michigan, will be sharing her insight on Quality Transformation.
Antoinette Roberts, director of Regional Operations, has been with Delta Dental of Michigan since1983. Prior to assuming her current role in 2006, Roberts served in various positions including director and manager of customer service. While overseeing the department, she executed implementation of large and national accounts and served as the direct point-of-contact for clients. In 2002, Roberts led the customer service department to its first BenchmarkPortal award, which recognizes the outstanding efficiency and effectiveness of the company’s call center. She is responsible for providing on-going service and support for large accounts, maintaining strong working relationships, offering problem resolution and retaining existing clients. In addition, Roberts manages two large accounts including the State of Michigan and the Michigan Public School Employees Retirement System (MPSERS).
Lisa Lent, Founder and CEO of Vitalah, creators of Oxylent
Lisa Lent is founder and CEO of Vitalah, creators of Oxylent. Oxylent is a 5-in-1 daily multivitamin?all in one refreshing drink. Containing only the highest quality nutrients in their most absorbable forms, Oxylent empowers vibrant health so you can get the most out of life.
To learn more about Lisa Lent, click here.
Call Topic: Boost Your Immunity with High Quality Nutrition
Learn about how nutrients can boost your immune system
Discover the difference quality makes to absorption & efficacy
Learn about the advantages of effervescent delivery technology
Discover the benefits of a daily effervescent multivitamin
Call Offer: http://www.jointheselfcarerevolution.com/speaker/lisa-lent/
ife drama, children, blended families, culture issues, community concerns, creative people, social concerns, relationships, spirituality, cooking, traveling, dreaming out loud, entrepreneurship, baby mama drama, baby daddy drama, self-esteem, self-worth, teen drama, self-respect, character building, racism, sports, interactive, stinking thinking, mindsets, role models, mentors, bullying, peer pressure, neighborhoods, creative thinking, mental illness, impaired thinking, poor impulses, profiling, social conscience , sense of right and wrong, family dynamics, environments, social justice, moving forward, positive people, integrity, honor, home associations, economy, education, we the consumers, child development, stages of life, liberty, empowerment, embracing life challenges, keep life moving, self-evaluations, assessments, political red tape, it's who you know not what you know
Join Doreen Guma, Certified Professional Life Coach, Ruth Curran, MS, and Michael K. Waterman as we discuss good news stories, stories of hope, stories of success and stories of empowerment. We'll talk about proactive things each of us can easily do to make every day better, and to motivate and to empower ourselves and each other.
The whole idea in this podcast is people helping people and collaboration equals success. We're all in this together.
Empower Half Hour is made possible by the Time to Play Foundation, Inc., a not for profit 501c3 corporation with the mission and purpose to enrich the lives of others through programs, public awareness outreach activities, events and learning opportunities that further the concept of enjoying life. See more at www.TheEnjoyLifeProject.org
Proclaim It Radio presents Yoga Foster with Nicole Cardoza
Nicole Cardoza launched her non-profit after her volunteer initiative as a yoga teacher in schools made her realize first-hand the importance of quality, accessible programs that increase creative aptitude. She has trained with Om Schooled, Cosmic Kids Yoga and Mindful Schools, and is a former piano teacher. She's a regular contributor to Mind Body Green and Do You Yoga, a GOOD Local leader in NYC, a 2014 PHA Innovation finalist, and has been noted as one of the Top 10 Millennials Who Are Changing the World by ABC and featured on NBC's primetime show School Pride for her volunteer initiatives.
Call in and Press 1 to ask a question
Everyone knows that Luther Vandross was an R & B Legend but he was also Diabetic. Luther's struggle with the disease has inspired his longtime assistant Max Szadek to team up with Mary Vandross to develop Divabetic and education and outreach program dedicated to the fight against diabetes.
"Divabetic", a combination of the word diabetic and the letter V for Vandross, evokes feelings of power and positive attitude associated with the great DIVAS Luther loved like Ms. Patti LaBelle. Divabetic® encourages every woman affected by diabetes to take on a diva's bold sassy personae and posture to help improve the quality of her life. They believe,by empowering the DIVA within you to manage your diabetes properly, you will strive to live life at your best. You may even feel glamorous!
For more information on Divabetic visit: http://www.divabetic.org/index.php?page=homepage
Come join Albert Hernandez, The Untamed Chef, for another Foodie Adventure!
I live for GOD I believe that my talent is cooking.., at least that's what I have been told.
My mission is to Cook the best for the best while utilizing local and seasonal ingredients with love, and my GOD given talent and passion for Great Food.
I am a private and personal chef specializing in Southwestern Nouvelle fusion cuisine.... I am available for caterings, Demo's, and cooking you the best and most personal meal you have ever had.... I do all my own Ice creams, confections and all of my food is 100 % quality, from the care of the ingredients to the final preperation and taste... all in the comfort of your own kitchen.
EPISODE 4 WILL AIR TONIGHT AS WE INCH CLOSER TO THE 1ST ANNUAL MAXXIS SANTA SHOOTOUT PRESENTED BY WATSON QUALITY FORD, BRADY'S HEATING & COOLING, RAZOR EDGE & GRAPHICS, & ROOFING WITH STRENGTH DECEMBER 26-28 AT THE KIRK FORDICE EQUINE CENTER IN JACKSON MS. CALL IN TONIGHT 347-677-1158 & TELL US YOU ARE PLANNING TO JOIN THIS EPIC EVENT.
Back on Tuesday nights as we get you prepared for the start of the upcoming NFL season as well as the " Real Season" with Major League Baseball Playoffs right around the corner. You can count on hearing great interviews with top professional athletes and sports fans. Also mixed in will be quality sport talk and a whole bunch of laughs. Your phone calls are always welcomed on the Bottom Line Sports Show Tuesday night show. Lead by Gerald Brown, Don Baker, Howie C and legendary rap artist Phife Dawg.