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Speaker, online marketer, and co-author of Attack of the Customer: Why Critics Assault Brands Online and How to Avoid becoming a Victim, Paul Gillin, describes how in this social media age, angry customers actively attack companies with their grievances. Paul Gillin provides analysis of who the attackers are, what motivates them to take action, and how and where they deploy their assaults. Paul Gillin also shares ideas for addressing attacks effectively, and even better, how to prevent the attacks from taking place at all. For companies who fail to address the concerns of their customers, who feel simply having a social media presence is good enough, and who think their standard crisis management is good enough, Paul Gillin points out they are in for a rude awakening. Paul offers an alternative of building an attack resistant company that engages and listens to customers, addresses their concerns, and establishes a customer focused organizational culture.
Hello everyone! I'm Kathy Klotz-Guest, host of Jargonorrhea Live - A Viral Marketing Show, and CEO of marketing firm, Keeping it Human. My company turns marketing-speak into human speak and stories that get results! If you're looking for jargon-monoxide poisoning, spin and BS, we're happy to recommend our competition. You can find me at http:www.keepingithuman.com.
When Customers Attack!
Today, power and influence is shifting to customers. For years, consumers lacked the power to be heard when complaints went unresolved. Now, social media amplifies the "angry voice" of the customer. And attacks from savvy, funny and credible users with platforms can go viral.
How should brands handle attacks? What can a company do to prevent one? How can companies be more effective in diffusing legitimate and unfounded criticism? Join me and our special guest, journalist, author, all-around hueckuva great guy, and b2b social media advocate, Paul Gillin, as we discuss his new co-written book, Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim. (Co-written with Greg Gianforte).
About Paul Gillin
Paul Gillin is a former technology journalist who was smitten by social media in 2006 and has never looked back. He consults primarily with B2B companies to help them make smart choices about digital marketing, and his clients have included IBM, Cisco, Corning, Disney, Hitachi and many other companies. He's written five books about online communities since 2007, including his most recent book, Attack of the Customers. He's also a columnist for BtoB magazine and my colleague at the Society for New Communications Research.
HOST: JOSEPH NGARAMBE
TOPIC: PAUL KAGAME ATANGIZA INAMA YA 12 Y'UMUSHYIKIRANO
Afungura Inama ya 12 y’Umushyikirano, perezida Paul Kagame yatangaje ko igihugu gihagaze neza. Ngo ubukungu bw’Igihugu bugenda burushaho gutera imbere, ngo umwaka wa 2014 buzarenga igipimo cya 6 % u Rwanda rwari rwihaye, ngo cyane cyane ko mu gihembwe gishize bwazamutse ku kigero cya 7.8%. Yishimiye ko ngo 2/3 mu byazamuye ubukungu bw’igihugu byaturutse muri za serivise.
Wherever you are, either within or outside the political spectrum, you should have doubts, disappointments and the desire to correct the mess which is our political government and its politically appointed officials & elected representatives. I am neither of those nor ever intend to be one. I wish to serve our country and you as President. Please excuse such a big statement. I know it's important statement. It's almost audacious, almost preposterous, except for you and me, if only, you can weather my broadcasts on Blog Talk Radio - not for a moment compromising your views, but expanding on what is better. Although not bigger than conventional radio, Blog Talk Radio is the only medium open to me for a presently unknown and presently insignificant person. But, imagine, for this moment and more to come, Clinton vs. Clinton in the 2016 Presidential Election: a person of the people ( not of a party ) VERSUS politics, PACs, political influence, political contributions, campaign banners, buttons and tv ads.
I am for everything better and good. I present myself without the aid of campaign financing or political endorsements. I come to you, as in the old days, by word of mouth and the ride by light of Paul Revere.
I am capable of this feat. The same may be said of you.
I am thankful for your time and consideration...
I am thankful for our country..
( c2it )
i am Curtis Clinton, Curt Clinton & c2
Summary: It's Christmas time! Here's what happened in the winter finale: Bonnie reminisces about happier times in Mystic Falls as she tries to replicate her favorite holiday traditions; Sheriff Forbes brings the holidays to Caroline; Jo disappears; Stefan must reveal devastating news.
Join hosts Raechel (@RaechelEP ), Kristin (@Kristin0409) and Keisha ( @Keelime_ ) live Dec. 20 at 2 p.m. EST.
Variety Radio Online – bringing you all things entertainment including news, reviews and interviews. Check out our website, like us on Facebook, subscribe to us onYoutube, and follow us on Twitter and Tumblr.
The Vampire Diaries airs Thursdays at 8 p.m. EST on The CW Network.
The World Beyond Belief talks with Ole Dammegard, one of the foremost conspiracy researchers of our time. The dialogue encompasses the current global situation, the awakening that is now underway, repositioning us to look at the struggle as one of liberation in the name of love. The game is over and now is the time to encourage all those enrolled in contributing to the dark forces to step up, reveal all they know to expose the hidden masters and join in the higher frequency of light and love in forgiveness. Ole is not only a crack researcher who has identified the cabal's template for false flags, but an author of numerous books, a musician, an artist and a great humanitarian. Please join us for this uplifting inspiring talk. Ole is totally dedicated to revealing the New World Order's agenda including False Flag-operations all over the world. As he says, "It is important for me to point out that I am not here to spread fear by exposing the truth in whatever form it takes. My goal is to prevent the so called Global Elite from turning this beautiful world into a scary, controlled and fearful place. We all deserve so much better - it's time to stop the madness." . The World Beyond Belief is hosted by Paul Marko, Ph.D., author of Belief Magic: Decoding the Belief Matrix. Please visit us at http://pineconeutopia.yolasite.com For more of Ole Dammegard's work please visit: www.lightonconspiracies.com
A Genealogical Quest in the Triracial South
What began as genealogical research into the author's ancestry soon grew into a fascinating tale with lessons for us all. Among his ancestors, Johnson uncovered: unpunished murderers, infidelities that produced stronger families than formal marriages, entire units of North Carolinians who fought and died to preserve the Union in the Civil War. The tale holds enough plot twists for a half-dozen novels.
But most of all, it reveals in a personal way what molecular anthropologists have been trying to explain all along. The fact is that we are all of multiple ancestries. Inhabitants of the New World are a genetic mix of three great populations, Native Americans, European colonists, and African slaves. Nowhere is this more vivid than in Pell Mellers, the story of one man's search for his tangled roots.
"In Paul Johnson's engaging journey into his roots in Bertie County, North Carolina, he discovers an intriguing family of pocosin dwellers who personify the South's multiracial heritage and its political minorities, including Unionists and the original Buffalo Soldiers. Pell Mellers is a solid contribution to the history of the "other South" that complements the well-traveled mainstream, illustrating our rich and textured past." -- Lindley S. Butler, author of Pirates, Privateers, and Rebel Raiders of the Carolina Coast..Read full description of episode here!
in Self Help
Philosopher Dr. Diana Hsieh will interview Dr. Paul Hsieh about "Radiology in Practice" on Thursday evening, 18 December 2014, at 6 pm PT / 7 MT / 8 CT / 9 ET on Philosophy in Action Radio.
Most people have seen cool medical imaging devices such as CT and MR scanners on TV shows. But what do those machines really do? Advanced medical imaging has revolutionized patient care in the past 25 years, allowing doctors to make diagnoses more accurately, quickly, and safely than ever before. Radiologist Paul Hsieh will discuss the basics of modern radiology (x-rays, MRI, ultrasound, and nuclear medicine), how these different tests work, what they show about the human body, and how they help doctors take better care of patients.
Dr. Paul Hsieh is a radiologist in practice in South Denver. He is the co-founder of Freedom and Individual Rights in Medicine (FIRM). He blogs offbeat tech news atGeekPress.
For more details about this episode, visit its archive page.
For more from Dr. Diana Hsieh on the application of rational principles to the challenges of real life, visit PhilosophyInAction.com.
The Vatican released an offical photo of Pope Francis coming to America, but it has the symbols of 666 or hebrew (Mark of the Beast). The spirit of the Illuminati is truly getting brave and more and more symbols and even speeches are being given to proclaim the coming New World Order or as it says in Revelation 13 the Beast. Also ISIS (Islamic State of Iraq and Syria) has executed 150 women and girls for refusing to become sex slaves and marry Jihadist muslims. Also the Top Doctor in Sierra Leone dies of Ebola. Also Japan has been hit by an "Apocalyptic Snow Blizzard of 7 feet" and it has left 11 people dead. Also NASA is preparing to create an incredible, futuristic plan to establish a human colony on Venus. Also China arrests USA citizen a Christian an aid worker along the North Korean border. Also earthquakes, ebola, wars, and rumors of wars and many signs are happing all over the earth and the second coming of Christ draws near. Today Bible Prophecy and apocalyptic signs and the powerful Word of God. Your Host Pastor Paul Begley of Indiana.
in Self Help
:( HOW TO BEAT THE HOLIDAY BLUES :) with PAUL MORRIS
Paul Morris is an Emotional Healer, Life Coach, Author and Sales Trainer. Paul is the developer of The Emotional Control Method™ and The Morris Method™, the natural way for Conquering Depression for Life™.
On this show I, your host will give you simple holistic methods for feeling better around the holidays and any other time by learning the “Happiness Habit.” This stuff really works! Find me @ www.conqueringdepressionforlife.com
HOST: Serge Ndayizeye
GUEST: Gen Kayumba Nyamwasa
TOPIC: IYO NTAMBARA KAGAME AVUGA NIWE UZAYIRWANA CYANGWA ABANA BA ANYARWANDA ?
Nta watubuza kubaho n’uzabigerageza bizamuhenda cyane - Kagame
Perezida Paul Kagame yagize ati “Dufite ibibazo byacu tugomba gukemura, dufite n’ibyo duterwa n’abandi tugomba gukemura[…] Uburenganzira bwa mbere bw’ibanze ni ubwo kubaho kandi turiho. Nta muntu n’umwe ufite uburengira bwo kutubuza kubaho n’uzabigerageza bizamugora cyane, baba abari hano, baba abari hanze.”
Yifashishije agace gato k’amateka mu rugamba rwo guhagarika Jenoside, Perezida wa Repubulika Paul Kagame yasobanuye uburyo ingabo zari iza RPF ubu zabaye iz’u Rwanda, zari zigiye gukomwa mu nkokora n’abiyitaga ko bakomeye, bashaka kubabuza guharanira uburenganzira bw’ibanze “bwo kubaho”.
Umukuru w’Igihugu yavuze ko ubwo bari ku rugamba rwo guhagarika Jenoside, hari umuyobozi w’Umuryango w’Abibumbye wamuzaniye telegaramu (ubutumwa) bubabwira ngo bahagarike imirwano. Ati“Abo badusabye guhagarara twababwiye ko abakwiye guhagarara ari abarimo kwica abantu bacu.”
Yakomeje ashimangira ko abavuga ko bashishikajwe n’imibereho y’Abanyarwanda, iyo mibereho myiza itabaho hatariho uburenganzira bwabo.
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