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Special Guest: Peter Totterdill, Researcher, Consultant and Policy Advocate for workplace innovation and Chief Executive of The UK Work Organisation Network
Great organisations understand that a continual stream of ideas is a vital resource for improvement and innovation. Creativity is an everyday behaviour, with employees actively encouraged to contribute ways of improving the organisation through new products and business streams or better ways of working.
Based on past experience of the value of knowledge-sharing, the Creative Workplace Group is being established as a small, closed network of inspiring organisations from different sectors. Each is committed to building creative, versatile and productive places to work, and to sharing experiences and problems with other members.
The Creative Workplace Group will be facilitated by Professor Peter Totterdill, an international researcher, consultant, speaker, national and EU policy advisor and passionate advocate for better ways of working. Peter has been facilitating networks and stimulating creative discussions for most of his career, building bridges between academic knowledge and practice.
Special Guest: Eugenio Pirri – Vice President, People and Organisational Development, Dorchester Collection
Just three years ago, luxury global hotel management company, Dorchester Collection, ran HR on a regional level. Each of the 10 hotels held their own individual HR functions which independently focused on people, guests and owners. Whilst working, this was inconsistent and measured in an arbitrary way.
Enter Eugenio Pirri, with over 25 years’ experience in the hospitality industry and appointed as one of just 4 people on the executive committee in 2011, Eugenio centralised people and organisational development and introduced an evidence-based approach where guest and employee engagement are fully interlinked.
This move has resulted in additional revenue from fully engaged guests, attrition savings in their millions and employee engagement in excess of 90%
Eugenio is joining us today to share his impressive, and multi-award winning turnaround, and explain why a scientific approach to guest and employee is a must for modern businesses.
Host: Cathy Brown
Wendy Carter, Director, Inventive & Motivation
Engagement, incentive and reward activities will be top of the agenda when the Motivate Europe Live conference and exhibition opens its doors on 22-23 April. Engage for Success Co-Chair David MacLeod will be opening the event with the latest update on the Employee Engagement Task Force.
Join us as we talk with Wendy about what is happening at Motivate Europe Live and why engagement is so important to the agenda this year.
Registration for Motivate Europe Live is completely free. Visit www.motivateeuropelive.com for details.
Host: Jo Dodds
Guest: Mark Horsley, Chief Executive Officer, Northern Gas Networks Limited (NGN)
Against a background of rock bottom employee engagement and customer satisfaction scores, a pioneering new approach to empowering employees has produced a complete turnaround in Northern Gas Networks’ (NGN’s) business, which independent research by the Institute of Customer Services (ICS) shows now has the most engaged employees of any utility business in the UK as well as the highest customer satisfaction.
This has been driven by a genuinely transformational and inclusive approach that has resulted in all employees being enabled to devise and implement their own solutions to business issues. Employees feel empowered to make a difference, they create their own improvement initiatives and set their own targets and this has helped drive up customer scores to the point where NGN now outperforms some of the UK’s top retail companies.
NGN’s Chief Executive Officer, Mark Horsley, joins us to talk about how NGN has transformed its customer experience from the inside out.
Host: Jo Moffatt
Karin Volo, Chief Joy Bringer – Co-founder Evoloshen
There aren’t many of these around! Karin Volo, co-author Engage! is joining us to talk about their new International Cultural Engagement Specialist™ certification programme.
We’ve invited Karin onto the show to find out more about what is covered in their new engagement specialist certification programme and to talk about the reasons that they have created and launched it.
As you may already know the Engage for Success movement takes a fairly benign view of commercial models, programmes or activity. In other words we are happy to talk about and share them within the movement but without any intention of ‘sponsorship’. We don’t usually stress this on our show pages, given we interview many gurus / service providers, but we felt that it ought to be made clear for this show that this isn’t our programme although we’re very pleased to have gurus, such as Karin, within our midst who are addressing learning needs in the space.
Host: Jo Dodds
in Self Help
We are talking with Minister Barbara Jackson who is the founder of a non-profit organization, a transitional home for men who have been incarcerated and wanting help getting back into society and the community. The organization is in need of the support of our community as (1) of the homes were destroyed by fire in February 2015. Minister Jackson will share with us the needs of the organization.
NCD's Non-communicable Diseases like High Blood pressure, diabetes type 2, mental disorderes, pulmonary diseases, etc...
These diseases used to be "western diseases" but now they are being exported to developing nations.
These diseases are affecting younger and younger ages.
By 2030 the cost of NCD's will be $47 trillion US dollars and will bankrupt the world, 70% of the wolrd population die from these diseases
These are diseases that are caused by medication and life style choices so they are earned
You wll learn how to reverse these diseases and prevent them
Don't miss this life saving episode
I will discuss what the late Edwin H. Friedman calls in his book, "Generation to Generation: Family Process in Church and Synagogue", 'maintaining a non-anxious presence.' Friedman was a Rabbi and family therapist who utilized family systems theory in institutional families like religious congregations and their hierarchies, schools, hospitals, professional partnerships and business enterprises.
Keeping focus on who we are and where we are headed is more important than the negativity we get from critics who do not have our best interest at heart. Maintaining a non-anxious presence is one way we can live a meaningful and happy life.
Entrepreneurs will find this helpful particularly when living with friends and family members who do not understand or appreciate the dreams they have for themselves.
Call in: 1-347-994-2959
On the next episode of DNR we will be re-building on the topic of the cold war between the Conscious verses the Non-Conscious. How can we bridge this gap of Know it allz and so called know nothings. In a time like this with so many needing knowledge of ourselves, this divide needs to be closed so we can begin to rebuild and strengthen our nation.
Inspired by my brotha Rahman Fleming.
All this and much more on the next show.
Derek Zeller, @Derdiver Sr. Sourcing Recruiter at Microsoft via Search Wizardsdrops by @DriveThruHR and talks about what to do after you find the candidate.
DriveThruHR was designed to be a captivating and easy-to-digest lunch discourse that covers topics relevant to HR professionals. Each 30-minute episode features a guest speaker who shares her or his knowledge and experience in human resources. Our hosts and special guest cover a wealth of topics, including HR Technology, Recruiting, Talent Management, Leadership, Organizational Culture and Strategic HR, every day at 12:00 pm Central Time. The radio program is hosted by @williamtincup, @Thehrbuddy @TheOneCrystal & @MikeVanDervort.. The #1 HR show, with amazing HR conversations and follow us on the twitters at @drivethruhr and #dthr.