• 00:32

    Who's Your Gladys with Marilyn Suttle

    in Women

    Click here to see Marilyn's video on Listening Skills!
    Marilyn Suttle shows executives and front line employees how to profoundly impact the quality of their workplace relationships.  She also helps parents create a happier family life at home. Marilyn’s unique emotion management training inspires lasting change.
    She transforms front-end service staff into happy customer magnets. Did you know that 90% of unhappy customers will leave you for a competitor without telling you they are unhappy?
    She replaces stress with presence through life-balancing communication skills that you can put to immediate use. Did you know that people who know how to identify and respond to their feelings are the most productive and happiest achievers?
    She turns parents into people their kids trust and gives them skills that inspire their kids to cooperate. Did you know that what kids want most from their parents isn’t more time?  They want parents who are less stressed.
    She is the co-author of ‘Who’s Your Gladys?’

  • 00:38

    Marilyn Suttle How to Best Communicate with Your Customers

    in Entrepreneur

    Marilyn Suttle is an international conference speaker and bestselling author of “Who’s Your Gladys? How to Turn Even the Most Difficult Customer Into Your Biggest Fan.” Marilyn will be back on Savvy this month talking about the important topic of communication. How people communicate and how to best communicate with your customers in a way they are most comfortable with. To find out morw about Marilyn you can go to her website at:
    www.whosyourgladys.com

  • 00:32

    Marilyn Suttle How Quality Customer Service Can Revolutionize your Business

    in Entrepreneur

    Marilyn Suttle specializes in creating “Suttle Shifts” in the way people think and act, so they can produce massive results. A leading authority in service excellence, business and personal relationships, and content marketing for women-focused online communities, she’s been sourced as an expert by Ladies Home Journal, Corp Magazine, Inc. Magazine, LA Times. And the Chicago Tribune & network-affiliated news programs have featured her advice on communication and leadership.


    Marilyn presents keynotes and trainings, as well as coaches and consults with professionals at Fortune 500 companies, universities, medical, mid-sized companies. She also works directly with entrepreneurs. Her extensive experience with online community management, and social media helps brands engage deeply with their target market.


    Besides our upcoming webinar with Marilyn this July on Mastering the Influence Game.


    Marilyn is hosting an exciting an exciting workshop called: GoodFoodGoodWineGoodSexGoodbye.com. This workshop May 23-24 in Calgary will focus on: You're invited to a life changing weekend for women
    who want more power, success and fulfillment in the second half of their career and life.


    For those interested in attending our online webinar with Marilyn, which will go deeper into our topic todaygo to: http://uv.rs/QzUzrr


     

  • 00:31

    Suttle Shifts with Success Coach Marilyn Suttle

    in Women

    Success coach and international speaker Marilyn Suttle has a proven track record for helping women succeed by fueling passion, purpose, and unbreakable bonds with customers. You may have read about her in magazines like Ladies Home Journal, Woman’s World, or Inc. Magazine.
    She is the president of Suttle Enterprises, a personal and professional growth training firm based in Metro-Detroit.  In her bestselling book, Who's Your Gladys?  - she shares practical ways to get positive results with  even the most challenging people in your life.
    Marilyn specializes in helping women stop the heavy lifting, and fall in love with the word “No” by creating “Suttle Shifts” in beliefs and behaviors so you can enjoy breakthrough results.
    Learn more about Marilyn at: www.MarilynSuttle.com

  • 01:16

    Marilyn Suttle How to Best Communicate with Your Customers - Jun 17,2013

    in Entrepreneur

    Marilyn Suttle is an international conference speaker and bestselling author of ?Who's Your Gladys? How to Turn Even the Most Difficult Customer Into Your Biggest Fan.? Marilyn will be back on Savvy this month talking about the important topic of communication. How people communicate and how to best communicate with your customers in a way they are most comfortable with. To find out morw about Marilyn you can go to her website at: www.whosyourgladys.com

  • 00:46

    Marilyn Suttle: Dealing With Problem People & Customers

    in Business

    Marilyn Suttle, Founder and CEO of Suttle Enterprises, LLC, bestselling author of "Who's Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan" a featured expert in the Ladies Home Journal, Women's Word, Inc. Magazine, LA Times, Chicago Tribune, Time Business, ABC, FOX and so many more.  

    How to make your biggest problem customers into your biggest revenue generating fans?
    How do you handle an abrasive customer who is pushing all your buttons? What helps stressed-out customers relax and develop trust in your company? What is the best possible way to communicate with customers during a crisis to Calm the Storm? According to new survey in Retail Week, the recession has caused the rise of a "hypersensitive consumer." Shoppers' expectations have risen and poor customer service would result in nearly three quarters of shoppers leaving a store without making a purchase. So what can companies do to reach these new demanding customers? How can they turn even the toughest customers into loyal patrons?
    Best Selling Author of Chicken Soup for the Soul - Jack Canfield, writes: "After reading Who's Your Gladys?, you will be able to immediately apply what you learn and measure your success so your business can thrive in any economy. If you buy just one book on customer service this year, make it this one. It will change the way you think about customers."

    Marilyns clients include Fortune 500 companies, National Non-Profits, Colleges & Universities.

    Visit http://www.whosyourgladys.com

  • 00:31

    Subtle Shifts That Can Change Your Life – Marilyn Suttle

    in Self Help

    Success coach and international speaker Marilyn Suttle has a proven track record for helping women succeed by fueling passion, purpose, and unbreakable bonds with customers. You may have read about her in magazines like Ladies Home Journal, Woman’s World, or Inc. Magazine.
    She is the president of Suttle Enterprises, a personal and professional growth training firm based in Metro-Detroit.  In her bestselling book, Who's Your Gladys?  - she shares practical ways to get positive results with  even the most challenging people in your life.
    Marilyn specializes in helping women stop the heavy lifting, and fall in love with the word “No” by creating “Suttle Shifts” in beliefs and behaviors so you can enjoy breakthrough results.
    Learn more about Marilyn at: www.MarilynSuttle.com
     

  • 00:32

    Soul Healing Miracle for Creating Love, Peace & Harmony w/Master Marilyn Smith

    in Spirituality

    Share your expeiences with the Divine Soul Song Love Peace and Harmony, and sing together with Master Marilyn for the blessings of singing this powerful song as a group.


    The "Love Peace Harmony" movement is profoundly powerful in its beauty and simplicity.  To learn more, please visit https://lovepeaceharmonymovement.drsha.com 


    To DOWNLOAD the Love Peace Harmony Song, please go to: https://www.drsha.com/wp-content/uploads/2014/01/LovePeaceandHarmony.mp3


    ?When Chanted, Love, Peace and Harmony carries divine frequency and vibration. It carries



    Divine Love
    Divine Forgiveness
    Divine Compassion
    Divine Light


    It also transforms the frequency and vibration of humanity and Mother Earth



    Divine Love melts all blockages and transforms all life Divine
    Forgiveness brings inner joy and inner peace
    Divine Compassion boosts energy, stamina, vitality and immunity
    Divine Light heals, rejuvenates and transforms relationships, finances and every aspect of life.


    To learn more about Master Marilyn, and to contact her directly, please visit her blog at: http://soulhealingforlph.blogspot.com/p/about-master-marilyn.html

  • 00:30

    Paradigm Shifters - Principles for Life and Success

    in Lifestyle

    Stephen Duncanson of True Destiny Communications and Marilyn Ocasio of Helping Heal Hearts come together to help you learn valuable skills toward being the best most successful you ever.


    Their monthly segment is engaging because the hosts speak from the heart of the principles, their own experience.  


    Come check them out! (347) 637-2319

  • 00:31

    Nebraska Author, Marilyn Coffey Joins Kori on the Back Porch

    in Writing

    Great Plains writer Marilyn June Coffey has written three books, 600 poems, and dozens of articles and stories. A trained journalist (B.A., University of Nebraska, 1959) and creative writer (M.F.A., Brooklyn College, 1981), she has produced work that includes a popular memoir, a record-setting novel, and a prize-winning poem. Her poem, Pricksong, reviewed in the Los Angeles Times Book Review and Newsweek, won a national Pushcart Prize. Coffey's novel Marcella made literary history. It was the first novel written in English to use female autoeroticism as a main theme. Gloria Steinem called it "an important part of the truth telling by and for women. In 1989, Coffey's memoir, Great Plains Patchwork, appeared. The New York Times called it entertaining and insightful. Atlantic Monthly featured a chapter as its cover story. Natural History bought two chapters, American Heritage one. Harper & Row, McGraw-Hill, Macmillan, and Harcourt Brace Jovanovich printed excerpts. Known as a prose stylist, Coffey received a Master Alumnus award for distinction in the field of writing from the University of Nebraska in 1977. Since 1987, the UN-L Archives has collected forty boxes of Coffey's papers in its Mari Sandoz room. In 1991, Coffey investigated the orphan train movement, developing three programs for the Nebraska Humanities Council. One became the second most popular of the 232 programs underwritten by NHC and spurred her to write Mail-Order Kid. Now retired, Coffey taught writing at Boston University, Pratt Institute in Brooklyn, and Fort Hays State University in Kansas for thirty-four years, twice earning tenure. She became an interpretive reader/performer, appearing on local radio stations, statewide TV, and before more than 130 groups in twelve states, from Maine to Texas.  


    Her new book, Thieves, Rascals, & Sore Losers is available for pre-order.

  • 00:39

    Travel Today - Hotel del Coronado, California

    in Travel

    This week, the Peter Greenberg Worldwide Radio Show airs from the legendary Hotel del Coronado in Coronado, California. It’s a historic hotel. It’s a haunted hotel. For movie buffs, it was also the location for the legendary film Some Like it Hot with Jack Lemmon, Tony Curtis, and Marilyn Monroe.


    Meredith Manee, Chef de Cuisine at 1500 Ocean restaurant, tells us about the most surprising dish she serves at 1500 Ocean (a people pleasing fish) and what she’s doing to locally source delicious ingredients.  “Gnarly” Neal, owner of Gnarly Neal’s Ocean Instruction to share stories of surfing in San Diego. All of this and more is on this week’s broadcast of Peter Greenberg Worldwide from Hotel del Coronado in San Diego County, California.

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