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Breathing new life into quality. Changing the perception of quality ownership by engaging agents so they could see their ownership in the process. The mission is building customer loyalty by providing a quality service experience the first time, every time.
Join us as we talk with Toni Roberts, Diector at Delta Dental of Michigan, will be sharing her insight on Quality Transformation.
Antoinette Roberts, director of Regional Operations, has been with Delta Dental of Michigan since1983. Prior to assuming her current role in 2006, Roberts served in various positions including director and manager of customer service. While overseeing the department, she executed implementation of large and national accounts and served as the direct point-of-contact for clients. In 2002, Roberts led the customer service department to its first BenchmarkPortal award, which recognizes the outstanding efficiency and effectiveness of the company’s call center. She is responsible for providing on-going service and support for large accounts, maintaining strong working relationships, offering problem resolution and retaining existing clients. In addition, Roberts manages two large accounts including the State of Michigan and the Michigan Public School Employees Retirement System (MPSERS).
Episode two of the new season of The Walking Dead has survivors back on the road. We talk about the episode.
The Geeks complaint about the quality of NFL Football games.
We talked about students who assult teachers and why this is becoming more common.
There were a number of conversation in the after show... just passed the 60 min mark.
How you enjoy the show.
Come join Lady Elizabeth and long-time friend of Sacred Divergence Radio, Rev. Terrie, as these two spiritual women talk about Samhain!
Spiritual Unity Radio Network is dedicated to the concept that “All Manifestations of the Divine are equally valid.” We are committed to bringing you quality programming each week. Our vision is to provide nightly shows covering a wide range of spiritual topics spanning multiple Expressions of Faith. We wish to see programming developed to fill a niche of broadcast for all people who understand that all Manifestations of the Divine are sacred.
Come join Albert Hernandez, The Untamed Chef, for another Foodie Adventure!
I live for GOD I believe that my talent is cooking.., at least that's what I have been told.
My mission is to Cook the best for the best while utilizing local and seasonal ingredients with love, and my GOD given talent and passion for Great Food.
I am a private and personal chef specializing in Southwestern Nouvelle fusion cuisine.... I am available for caterings, Demo's, and cooking you the best and most personal meal you have ever had.... I do all my own Ice creams, confections and all of my food is 100 % quality, from the care of the ingredients to the final preperation and taste... all in the comfort of your own kitchen.
Host Phyllis Austin interviews Bobbie Bean, a father whose son was beaten three times within 2 and half hours.
Understand that this is not a gradual escalating bullying incident. This bullying incident is spontaneous and occurred one day, a day that left a son in intensive care fighting for his life.
Imagine your child being airlifted to a hospital after being brutally beaten on school property thrice in two and a half hours. Now, imagine that you begin asking how this could happen at a school and are met with red tape and railroading. The school committee, administrators, and the Sheriff's Department ignore your requests for information. Townspeople join in to retaliate against your family because you refuse to give up your pursuit of justice.
Unwavering in his quest for justice, the father, Bobbie Bean, eventually makes his way to the Florida statehouse floor to lobby for accountability, lost lives, and the dramatic passage of what was in 2008 the toughest anti-bullying bill in the nation.
Bullying and Suicide
Listen, Talk, Learn and Act.
Call in 347.855.8603. Post in our chat room.
The National Parent Education Center: tnpec.org
Household DNA: householddna.com
Household DNA Parenting Pyramid: householddnaparentingpyramid.com
Call in for live discussion with me, Kinghuman, on how to make money online.
Also want to try to get some of you to WAKE UP and stop being "Sheeple" that will believe any crazy crap that the media throws at you.
These idiotic things are designed to distract you from the things that are ruining your quality of life and you need to stop taking those drugs and rely on yourself and believe in yourself. Stay away from psychics and any form of "magical thinking"!!!! That crap is for the weak minded and the easily manipulated and it has two purposes... 1. To manipulate your thinking and make you plyable to the hidden agenda of the "psychic".
and 2. to MONETIZE you in some manner. This formula applies to psychics, religion, TV crap (like shows about bigfoot, UFOs, paranorman junk, conspiracy theories, etc.) All this crap is very cleverly designed to distract you and manipulate you and that's the REAL CONSPIRACY!!!
WAKE UP!!! Call in now toll free 855-381-8796
This is a most beautiful and precious memorial of observance with the opportunity to show our beautiful and loving obedience onto our lord and savior JESUS CHRIST..... The significance of the LORD'S SUPPER is that, we as followers of Jesus Christ come together as partakers communing with our lord and savior and with one another .......it is an beautiful and precious demonstration to the entire world of the Jesus Christ and for which it is by no means a selfish gathering of a few Saints, but a proclamation of the saviour for all mankind......... Join us of this lovely and spiritual occasion. PLEASE BE BLESS IN ALL THAT YOU DO.( This show will be broadcast live simultaneously on ustream...)
Apologies Extended for poor audio quality, for a better listener experience, please visit our ustream channel........
Presbyterian’s website says emergency department doctors are independent physicians — common language in hospitals, where the separate but interlocked interests of single doctors, physicians’ groups and the institution itself can be bewildering.
At Presbyterian’s ER, the rest of the story is even less known. The signs all say Presbyterian, but Presbyterian doesn’t run it. The entire department is outsourced to an independent contractor.
The contractor, a Fort Worth-based company, Emergency Medicine Consultants Ltd., serves hospitals under the name of its medical practice, Texas Medicine Resources LLP, and uses the website name emdocs.com. The company referred questions to Texas Health.
A comparison of clients finds that two failed to beat state or federal averages in any category of emergency care quality. Two more — Texas Health Presbyterian and Methodist Charlton in southwestern Dallas — bettered those figures in just one category. In five others, they were worse, based on the latest report, from October 2012 to September 2013, by the U.S. Centers for Medicare & Medicaid Services.
Presbyterian ranked 78th for safety among Texas' busiest 100 hospitals in a recent Dallas Morning News analysis of hospital complication data for 2012. Of 26 North Texas hospitals in the study, it was 17th.
Dallas Morning News
We have a very special return to the Livecast this week, our good friend Loni will be on the air with us. Plus, Rob talks about his experiences at the High Times 40th Anniversary party and we discuss this week's top stories in heavy metal.
So tune in, tonight starting at 6pm Eastern (3PM Pacific Time, 11pm In London, 8am Mon in Sydney) and going until 8PM eastern time for an all new edition of the Livecast. The show will stream in the player below. You can be a part of the madness by giving us a call at 646-929-1357 or chatting in the chatroom!
LISTEN TO A MUCH HIGHER QUALITY VERSION OF THIS EPISODE AT http://www.metalinjection.net/livecasthttp://www.metalinjection.net/livecast
Dr. Terry Jackson - Certified Executive Coach, Leadership Development Coach 6:15pm
Terry Jackson is a highly accomplished, experienced and dynamic Certified Executive Coach, Leadership Development Coach, Life Coach, Sales Trainer, Business Coach and Consultant. Terry’s passion and purpose is helping others improve their quality of life. Terry has an established history of helping others improve their skills sets, their ability think and process information and change their behaviors.
Aleasa Word - Certified Emotional Intelligence Coach, Editor 7:15pm
Mz. Word is an International Certified Emotional Intelligence Coach and an Editor at The Good Men Project digital magazine. She is the author of “Get Right for Love; The Muscle Guide to Relationship Readiness.” Her mission is to assist others in finding optimal balance and happiness in life. No matter what the past held, today is a new day and therefore it is time for you to move forward with your goals, dreams and desires.
JOIN MARA IN HER PRAYER ROOM TO TALK ABOUT WHEN HEROES' ACT LIKE THE VILLAINS. ITS UP TO YOU, ENOUGH PEOPLE, ONE BY ONE, CAN CHANGE THE MEME OF VIOLENCE, WAR DESTRUCTION CONSUMING OUR PLANET. DUDLEY DORIGHT AND SIMON LEGREE HAVE BECOME ENMESHED--ITS TIME TO DEFINE WHAT WE VALUE: LOVE, KINDNESS, ACCEPTANCE, TOLERANCE.... WHAT CONDUCT DO YOU MODEL, DO YOU TOLERATE, DO YOU ACCEPT PEOPLE OR TRY TO CHANGE THEM?
“Kindness should become the natural way of life,not the exception.”---BUDDHA
My religion is very simple. My religion is kindness.---DALAI LAMA
It has always seemed strange to me... the things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success. And while men admire the quality of the first they love the produce of the second.---John Steinbeck
Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love.---LAO TZU
SEE MORE IN ANOTHER THAN S/HE IS SHOWING.
THANK YOU LOVE FOR EVERYTHING JUST THE WAY IT IS. Music selections that move us to re-membering with Love, God, Yahweh, Allah, the Great Spirit, the Mysterious Eternal All, the Divine One . . . .