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Has Sears resorted to scamming their customers when they try to evoke a warranty for parts? Join us as we explain what one customer learned when trying to order a simple part for a water heater under their warranty through Sears, and how Sears handled the situation. You'll never buy another appliance or product from them again. Assignment: tells the stories of America from history, military, politics, social and economic to entertainment - the things you never thought about to the trivia you never knew.
The First Friday special broadcast this month is all about Customer Service!
As business owners, you work hard to attract new customers, so you don't want to have your efforts wasted or lost because of poor customer service. Take the time to evaluate your customer service procedures to see if there are areas that could stand improvement. On the Networking Diva Hour this week hear a few free tips that can help you be on your game when it comes to great Customer Service!!
My guest is several tips from different experts that literally write the books or blogs on Making Customer Service your number one goal for a successful business!!
Call in @ 636-478-3651 with your best tips or chat during the show!
Often, there's a huge disconnect between employees and Customers. Even the best employees sometimes wish they didn't have any more Customers that day or complain that Customers are asking too many questions or other things that send out negative energy.
On this episode, I'll share some things you can do to get all your employees on the same page and thinking like a customer.
Join me tonight, Februrary 8th at 5:30 pm EST for another episode of Think Like A Customer Radio.
John Tschohl will join us to discuss the problems with customer service today in America and what small retailers can do about it. John Tschohl is an international service strategist and speaker. He is founder and president of the Service Quality Institute in Minneapolis, Minnesota. Described by USA Today,Time and Entrepreneur magazines as a customer service guru, he has written several books on customer service including the new 10th edition of Achieving Excellence Through Customer Service. The Service Quality Institute (http://www.customer-service.com) has developed more than 26 customer service training programs that have been distributed and presented throughout the world.
Today's show is sponsored by Audible.com and Expert Insights. Audible.com is a leading provider of spoken audio entertainment and information. Listen to audiobooks whenever and wherever you want. Get a free book when you sign up for a 30-day free trial at audibletrial.com/businessgrowth.
Expert Insights is my latest book. It’s made up of 10 episodes from this radio show. Each chapter provides information you can use in your business today. It is available on Amazon.com.
In this week’s segment of The Neonicotinoid View, host June Stoyer and Tom Theobald discuss Dow’s Enlist Duo, neonic news about Home Depot and more from former USDA scientist Jonathan Lundgren. Stay tuned!
“The Neonicotinoid View”, which is produced by The Organic View Radio Show is unique, weekly program that explores the impact of neonicotinoids on the environment. Tune in each week as June and Tom explore the latest research and news from the beekeeping community.
Do you like FREE stuff? Tune in to The Organic View Radio Show, Monday through Friday @6pm Eastern and visit our contest section at www.theorganicview.com/contests to win one of our monthly prizes!
Today’s show is sponsored by Austria’s Finest Naturally Authentic Pumpkin Seeds and Pumpkin Seed Oil from the Steiermark available at OrganicUniverse.com. Listeners of TheOrganicView can receive $1 off their purchase by using the coupon code "orgview". For more offers, please visit our website at www.theorganicview.com
We all wear two different hats. One is the business owner and the other is the Customer. We rarely put the Customer hat on when we're doing business owner stuff. There is a huge opportunity to make a lot of money in your business by thinking like your Customer thinks and making sure you give them what they want.
Join me Monday, February 1st at 5:30 EST to learn more.
Master Lynne Nusyna shares the power of Soul Communication and how it can help you achieve your business goals. This show features tips for excellent Customer Service using soul to soul communication. In this highly practical and interactive approach you will learn and practice the power of the soul which can be applied to any aspect of your life including your daily work, your business, your career.
These breakthrough techniques are simple and easy to use. Join Master Lynne an advanced Soul Communicator and experience business consultant to learn and evolve as You Bring Spiritual Wisdom to Your Daily Work.
My King's Service Worldwide Fellowship with the Arch-Bishop Dr. Abrams, PhD
Be sure to join us tonight, as we have another classic show linned up for you! Tune in! Call in! Listen starting at 7pm CST via internet @www.blogtalkradio.com/homecourtsports or via phone @ (347) 945-7002. (Number also serves as our call in number, press nothing to listen or press 1 to notify us that you want to come on live to make a comment)
Did you enjoy the Super Bowl?
Should one year contracts be used more in sports?
Do you have a problem with Cam Newton's post game interview after the Super Bowl?
Should any team take a risk on Johnny Manziel next season?
Your thoughs on Milwaukee Bucks trade rumors?
Tune in! Call in!
Join us as we welcome Jill Katzenberg, SendOutCards Manager, Business Coach, and Consultant. Jill came to Cleveland over 13 years ago knowing no one. She built a real estate practice through relationship-building, no matter what age the prospect or client was, despite moving to Cleveland from New York out of college, not knowing anyone when she settled. Jill was one of the original 9 partners who brought Keller Williams Realty to the Cleveland, Ohio area 13 years ago. She also became a multimillion dollar real estate seller and developed a systematic approach to what she coins "5 Star Customer Service", creating repeat and referral business. Today Jill works with business owners and individuals helping them reconnect with their passion.
We will have a lively discussion about the skills and competencies needed to successfully work across generations. Never before in the history of America has 5 generations worked together in the workplace. This generation gap in age, beliefs, and customs, can cause miscommunication and conflict as well as creativity and energy. Learn how to bring out the best in people no matter the age, race, creed, or color. Diversity and customer service are necessary ingrediants for award winning businesss success. Learn how it's done this Sunday, December 13, 2015 at 5:00pm.
Watch the above video and listen to todays show and learn how you can obtain a Home Base Business with an International outreach and marketing plan in the 8.1 trillion dollar Travel industry.
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