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In order to maintain privacy and confidentiality, there are rules of access to Electronic Health Records (EHR) that can sometimes present barriers to delivering the best care.
Tracy Zervakis and her daughter recently had quite an adventure trying to get the right medicine at the right time, and ran into several roadblocks imposed by the access rules around EHR at her hospital.
While it sounds like a good idea to restrict access to those with a "need to know," in practice it sometimes get in the way. Perhaps we need to re-think those rules, not only for the events in a peaceful day at the office, but also in an emergency.
Joyce and Mike speak with Tracy about her adventure and about ideas for improving the flow of medical information to patients, to emergency personnel, and to all those who really do "need to know" in order to deliver the right care at the right time.
Diane Yeager RN worked as a nurse in Labor & Delivery and Intensive Care for 7 years until 1992 at which point her career shifted to education. For the next 15 years, Diane worked as a Nursing Instructor in Northeast Ohio. Her results were impressive with an NCLEX pass rate for her graduating students of 97% throughout her teaching career. Her impact as a teacher was recognized when, during her fifth year of teaching, she received the Ohio Organization of Practical Nurse Educators' award for Distinguished Practical Nurse Educator of 1996.
Diane's success as an educator was due to her enthusiasm for integrating computer technology into her teaching methodology which led to the creation of FreeNurseTutor, launched in 2006. Freenursetutor.com is a unique and completely free website that lets educators and students use a collection of self-paced and learning activities with a focus on interactivity and individualized learning. FreeNurseTutor is now used as an educational supplement by healthcare instructors and students at hundreds of schools.
In 2007, Diane followed the trends in healthcare technology and transitioned to a career as an Electronic Health Records trainer. Diane has developed curriculum and instructional materials and trained healthcare personnel during large scale EHR system implementations at major hospital systems.
As an EHR trainer, and through continued contact with healthcare educators, it became clear to Diane that most career tech and nursing schools simply do not have a way to prepare their students for the new world of electronic records. She enthusiastically embraced this as a personal challenge and used her experience in education and electronic health records to create an academic EHR system: EHR Tutor. EHR Tutor is designed to immediately deliver the "missing piece" of electronic records to any school's program. More information regarding EHR Tutor can be found at ehrtutor.com.
Join us as we explore the challenges hospitals, physician practices and health systems face to realize the benefits of integrating electronic health records (EHRs) into the contact center through workflow redesign and optimization. While EHRs were suppose to reduce errors and streamline care, our observations highlight a multitude of usability and productivity issues that cause frustration for patients, caregivers and physicians alike.
Debbie Henderson is the CEO of Manna Health Professional Services and has been handling mental health billing and practice management for behavioral healthcare providers for over 15 years. Manna Health is a family-owned, exclusive mental health revenue cycle and practice management organization. Today we will be discussing her experiences with electronic health record software adoption, why Manna exclusively works with mental health providers and organizations, and how the mental health industry changes have affected her billing company.
Mark your calendars and join me in an up close and personal interview with the remarkable Rosemarie Nelson’s from MGMA Health Care Consulting Group. She has led new technology planning and development for improved clinical operations. Rosemarie has managed project implementation teams and software engineers in the design and implementation of medical practice software and subsequent training of personnel. She joins us today to discuss Cloud based Electronic Health Record EHR -Is it right for you?
www.mgma.com/consulting/nelson twitter: @rosemarienelson
Electronic Health Record systems for Behavioral Health Medical Practices are a special niche. Dr. David Lischner of Valant Medical Solutions talks about what his company offers the behavioral heatlhcare provider that is looking for an EHR that meets their needs. Dr. Lischner is a practicing psychiatrist, co-founder and CEO of the Evidence Based Treatment Centers of Seattle, a 25+ provider group practice. After receiving his medical degree from the University of Washington, David completed his internship at the University of Pennsylvania and then returned to the University of Washington for specialty training in psychiatry. David is CEO of and spokesperson for Valant, an EMR software solution designed for behavioral healthcare professionals.
This morning we have the pleasure of interviewing Eileen Casella-Rider, LMHC. Eileen has her masters degree in counseling psychology from Antioch University. She has unique experience in the field of mental health working in both private practice and as a program director, clinician, and EHR advisor for mental health organizations. She has also provided training, sales, support, and clinical documentation expertise in the behavioral health electronic health record industry.
Eileen gravitated to the technical and software side of psychology during her times spent as a clinician. This unique vantage point gives her the perspective behavioral and mental health providers and organizations need to determine which EHRs to take seriously.
It isn’t just about the software!
This candid discussion about the behavioral health EHR industry is refreshing, open, and a must listen for any organization looking for the facts when it comes to EHR purchase and adoption.
Let’s open Pandora’s Box shall we?
Questions for Eileen? More information?
It’s always interesting to weigh in on the topic of health information technology (HIT). Some seem to love it, while others avoid working with HIT (or seem to think they hate it until they realize they need them to survive). Sharon Seeder, an HIT industry leader, joins the discussion shedding light on topics ranging from electronic health records (EHRs) to Big Data.
Health care providers see the future of accountable care in their practice and efficient patient communication is going to become very important. Sam Johnson of Relatient joins us to discuss the problem they see with current messaging systems that charge per use and how they came up with a solution to help hospitals and medical practices become more efficient at communicating with patients.
Jim Tate, President of EMR Advocate and Leading Expert on the CMS EHR Incentive program will join us to talk about the CMS Meaningful Use (MU) audit and appeal process. His unique combination of skills has brought successful outcomes to hospitals at risk of having their CMS EHR incentives recouped.
He has a history of writing and presenting on the topic of Meaningful USe audits and appeals since this critical threat first emerged in 2012. He speaks to both hospital and physician groups interested in understanding the process and their ability to be prepared should an audit occur. I am looking forward to getting Jim's expert insight on this important topic. Please join us!
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