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The Pharmacy Podcast Show - has partnered with Diplomat Specialty Pharmacy to bring to our pharmacy industry listeners our Specialty Pharmacy segment dedicated to the important vertical that is SPECIALTY PHARMACY.
Diplomat serves patients and physicians in all 50 states as the nation’s largest independent specialty pharmacy. Headquartered in Flint, Mich., the company focuses on medication management programs for people with specialized, long-term medical needs, including cancer, HIV and multiple sclerosis — always focused on increasing adherence and improving patients’ outcomes. Diplomat opened its doors in 1975 as a neighborhood pharmacy with one essential tenet: “Take good care of patients, and the rest falls into place.” Today, that tradition continues. In addition to operating as a specialty pharmacy, the company provides back-end services to retailers and hospital pharmacies looking to enter the specialty market. In managed care, it offers specialty coverage to more than 12 million lives nationwide.
For five years running, Diplomat has been counted among the Inc. 500|5000 fastest-growing companies in the country; within the last three years, its numbers more than doubled. In 2012 alone, the company was named a Top Work Place by the Detroit Free Press, and its CEO, Phil Hagerman, was named by MLive Media Group as one of 13 Michiganders to Watch. Meanwhile, Diplomat’s patient satisfaction rates lay between 98 and 99 percent, and the company earned $1.1 billion in annual revenue.
Diplomat is accredited by URAC, PCAB, VAWD, ASHP and ACHC. Learn more at diplomatpharmacy.com.
"There's more to truly caring for the needs of pharmacy patients than the medications that are administered and managed. Sincere patient advocacy is at the heart of specialty pharmacy and Diplomat is driven by the hearts of their patients." - Todd S. Eury
In Diplomat’s second Pharmacy Podcast episode, special guest Brenda Hawkes joins Pharmacy Podcast’s Todd Eury to discuss all things patient advocacy. Brenda, Diplomat’s patient advocacy manager, goes over the beginnings of Diplomat’s patient advocacy initiatives, current internal and external activities, and describes why the nation’s largest independent specialty pharmacy makes it a priority to take good care of the patient first.