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Yvonne A Jones is an Online Marketing Strategist & Small Business Mentor who is passionate about delivering excellent client care and customer experience. She believes that rather than focusing on customer service, businesses should focus on making every contact with their clients and customers an enjoyable experience. She was recognized in 2012 by GetApp.com as "One of the Top 10 Most Influential Customer Service Experts to Follow." In July 2013, she was listed on HuffingtonPost.com as one of "The Top 100 Most Social CustServ Pros on Twitter." Her clients call her "The Queen of Business Breakthroughs."
Facebook Business Page: http://facebook.com/SocialMediaandCustomerService
A change in the Twitter API means that many of the older Twitter Apps will cease to function (if they haven't already).
New, better apps are coming. We'll include them in shows starting today.
One app we've been testing for the past six months is taking over for #tweetchat.
Since we were amongst the first to have a TwitterChat (Feb 2008 to write the first book about Twitter.. later turned to a radio show with chat that became this show). I'm going to talk about the history of chat for a minute or two, give a recommendation for today and then air a wonderful TwitterChat interview from our Profitable Social Media series.
Enjoy the interview with Dabney Porte and tweet your ideas and questions to me on Twitter @WarrenWhitlock and we'll make sure to include answers in the next show.. where we will talk about the future of chat and why it's important for your business.
GAP is selling a black shirt with the words "MANIFEST DESTINY" written on it. This article of clothing promotes a belief that has resulted in the mass genocide of indigenous people, and it serves to normalize oppression. This shirt is marketed to teens and young adults, and it gives no context for the racism and inequality that persists in our society, to this day, as a result of this doctrine. We are asking that this shirt be discontinued, and that an apology be issued.
Until this is done, we are asking that followers of this petition also consider other means of contacting GAP. This includes: *EMAIL* Gap at firstname.lastname@example.org and CC the designer at email@example.com; and/or *WRITE A REVIEW* of this shirt on the product's page; *CALL* Gap at (650) 952-4400. *MESSAGE or COMMENT* on the Gap Facebook company page, http://www.facebook.com/gap.
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