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Bringing together members of The Collective we present you with
THE ADVISORY BOARD.
With so many directions to go in the ENT Industry,
WHICH PATH DO YOU CHOOSE ?
We’ll be giving Live mentorship to
Freestyle Battle Winner
examining his skills and giving ageless feedback on the ways to make a lifetime career in entertainment.
The Board Room, will talk about current events happening in today's major sports. Callers can chime in and "Enter the Board Room", with today's daily topics. Throughout the show the host will pose different viewpoints and questions to the listener to intrigue them into great sports debates and conversation.
What's Working Now: Creating an advisory board of other professionals is a great way to grow your business. But you also need to deliver value to the board members.
Customer Service is something that I am always talking about. Working within the senior care industry I marvelled at how Customer Service took on many forms. I truly believe that my experiences with residents, family members and care professionals is what has shaped my view of Customer Care.
Today, I will be talking with Corey Poirier, author, speaker and radio host about creating A+ Customer Experiences. I also hope to ask him how being a musician and stand up comedian has helped him to hone his craft of speaking and how these 2 things have influenced how he approaches Customer Interactions.
Learn more about Corey Poirier.
Thank you to our Sponsors:
Hurricane Marketing Enterprises
Private Duty Network
Thrive Assisted Living
Seniors Blue Book
Mystic Waters Media
In light of potential risks to consumers that may arise in connection with transfers of residential mortgage servicing rights, the CFPB recently issued a compliance bulletin and policy guidance to residential mortgage servicers and subservicers. The CFPB’s concern in this area remains heightened due to the continuing high volume of servicing transfers.
Joining the broadcast today to discuss servicing transfers is Jana Lewis, Founder of Advisory Opinion LLC. At Advisory Opinion, Jana counsels clients utilizing her thorough understanding of the legal, monetary and regulatory intricacies of consumer finance, distressed mortgage loans, the capital markets within which consumer debt is traded and serviced.
Interview with Jesus Holguin, Candidate for MVUSD Board Trustee.
Forget the Hollywood images, sitting on the board of directors today demands work, wisdom, and sweat. It is no longer your grandfarther's boardroom. Host Bart Jackson invties nationally known board and CEO consultant Thomas Bakewell, author of Claiming Your Place at the Boardroom Table, to discuss just what the job entails, what nominating committees are looking for, and what skills you need to develop to make yourself a serious candidate. Also, for the CEOs in the audience, Tom and Bart give a few tips for the fine art of grooming your board for top performance. If you plan to take your seat, or if dealing with directors is in your future, this is a show you will not want to miss.
Election Day is almost here and soon many people will go from being a school board candidate to a school board member. Once elected what should the new board member be prepared for? What is your legal responsibility? How do you get information to make informed decisions? What is the relationship between the board and the superintendent? Please join host Ray Pinney as he discusses these and other issues about being a newly elected board member with Michael Kaleber, NJSBA Legal Department and Terri Lewis, NJSBA Field Service Representative. If you are a school board candidate this program will help you be prepared for your first meeting.
Interview with Samuel Davis, Candidate RCC Board Trustee
Tahzoo's Misia Tramp joins the program to discuss how to measure a brand's customer experience and marketing programs and campaigns to determine if they were a success, and what determines if a campaign is successful or not.
Dennis Reno, the Senior Vice President of Global Support Services & Customer Success at Proofpoint, shares his customer service expertise and discusses what healthcare can learn from other industries that have made "customer service" a priority.
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