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Lessons Learned about Customer Retention strategies, programs, tools, and ideas. We also cover a little about the Trayvon Martin/George Zimmerman trial, gun control, human self-preservation, and niche social media as we talk about the upcoming release of our new Niche Social media Guide that goes to the publisher this week.
What if you could learn one thing each week that improved your overall business performance by 1% per year. That would mean that after one year you could literally improve your business by more than 50% and all it would take is to learn from the lessons you are already being taught but are probably ignoring as you race ahead to put out more fires.
This show is all about fixing that by taking two hours out of your week to share your lessons and the lessons of our other listeners so we can all learn and improve even faster. And you know what that will mean before long? That we'll all have a lot fewer and easier fires to put out!
Think of this show as a global mastermind group with expert guests, technology reviews and more that help us learn about new tools, techniques, strategies, and ways that we can both improve our businesses and our lives.
My guest will be Robert S. Schwartz, C. Ped, president and CEO of Eneslow Pedorthic Enterprises, Inc, which operates Eneslow, The Foot Comfort Center, Eneslow Pedorthic Institute (EPI) and www.eneslow.com. Eneslow, which was founded in 1909, has provided over 100,000 pairs of free shoes for the needy. EPI, which opened in 1995 as an educational institute, offers courses on conservative foot care, foot health and overall wellbeing. Additionally, it conducts events on the art and science of pedorthics and how it relates to improving people's lives. Eneslow trains third year podiatry students at the New York College of Podiatric Medicine, where Robert serves as an adjuct instructor in the department of Orthopedic Sciences. In 2009 Eneslow was named "Retailer of the Year" by the Manhattan Chamber of Commerce. The following year Robert was named "Corporate Hero" by they New York Chapter of the Arthritis Foundation and in 2012 he was recognized by Tender Care Human Services for his generosity. We will be discussing Customer Retention.
The purpose of being in business is to grow your business over time. I can’t think of too many businesses (not any really) where the goal is to open and remain exactly the same size. The most effective way to grow your business is by retaining your present customers. Customer retention is important to the long –term success as the cost to gain a new customer is anywhere from 5 to 10 times the cost of retaining an existing customer.
Read more... http://www.stevenkaylive.com/article.php?id=243
Customer loyalty and retention strategies that work for entrepreneurs, small businesses, medium sized businesses. Marketing expert Jeanne Grunert of Seven Oaks Consulting shares with you her best tips for customer loyalty and retention. What works, what doesn't, and what can you do that won't break the bank and bust your budget? Jeanne offers practical tips on how to encourage customers to return to your business time and time again.
Philip Zelinger, the President of Ad Agency Online, LLC, will interview Matt Ward, the Co-Founder of MyAutoCloud, Tom Kain, VP of Strategic Partnerships and Dealer/Developer Bill Camastro, on the Automotive Advertising Experts Show to air on Friday, May, 22nd 2015 at 12 Noon EST.
This group of auto industry insiders will discuss next generation solutions provided by MyAutoCloud, designed to enhance communications between auto dealers and their customers with tangible results. This must listen to show will provide best practices for auto dealers and automotive advertising agencies alike.
MyAutoCloud is addressing one of the hottest topics in the industry, “Customer Retention”! In an industry known for defection (post-sale), retention is now on the front burner as sales margins have compressed and costs in all areas are up.
Retaining the consumer through the ownership lifecycle has been nothing short of a losing battle. Myautocloud.com has developed intuitive and interactive logic that allows a non-intrusive, high R.O.I., platform to retain customers at the industry’s highest levels. It begins at the point of sale or service and continues from that point forward. Any dealer can increase their retention and R.O.I on a turnkey basis 15-20% or actively engage one's service BDC/appointment setters and see huge returns.
All of these automated turnkey solutions can be found in MyAutoCloud’s Defection Management Suite of products.
NATIONSTAR MORTGAGE MISAPPLIED PAYMENTS FALSE (BS) LEGAL FEES HORRENDOUS CUSTOMER SERVICE CONSUMER RIGHTS QUALIFIED WRITTEN REQUEST CFPB COMPLAINT FTC FDCPA UDAAP
"the daily complaint"
Every weekday we answer client complaints on The Daily Complaint to provide direction and resources for both the person complaining as well as other consumers experiencing similar issues whether it be mortgage fraud, loan servicing escrow issues, loan modification runarounds or denials, short sale refusals, deed in lieu negotiations and credit card debt collector abuses and fraud violations.
I routinely look for posts to answer in hopes that it will not only bring optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks that are "too big to fail" like Bank of America and Citi but yet don't appreciate the bailout that we provided in their time of need. The debt collectors like Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated.
We are committed to answering consumer complaints and addressing everyday credit and debt issues on The Daily Complaint and I thank you for your continued support!
We hope you enjoy the Show...
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THE DAILY COMPLAINT - LIVE WEEKDAYS AT 8:30 AM PT (CA) & 11:30 AM ET (NY)
For numerous years I have worked with many businesses teaching them the power of 'conversions' and introducing many new and creative ways to help their business. Many of them involve loyalty platforms and video. I pride myself on giving each customer 100% of my time and knoweledge. Feel free to call me and I can elaborate on how I can perhaps help your business today!
Strategies of Success
Brian A Cohen Host
Mobile technology has changed how martial arts schools reach customers. A mobile app makes it easy to grow your martial arts business and create more customer loyalty. According to a report from CNN Money, app usage makes up 47% of Internet traffic. Join show host Jessie Bowen and Appvill101 President Keddrain Bowen, Appvill101 is located in Johnson city Tenessee,
Appvill101 brings you cutting edge, easy-to-use, cost-effective mobile apps (websites) to your businesses fingertips. Over 75% of the world’s population are mobile subscribers - learn how you can connect with your consumers the way they want to connect.
Topic: Discover 5 Ways a Mobile App Can Grow Your Martial Arts Business
How to stay in communication with your students
Deliver key information
Provide exclusive promotions, offers, and discounts
Appville 101 designs and develops apps, web sites and videos that allow customers to create a viral buzz and connect with their audience. Appville 101 strategies and solutions increase customer awareness, create brand loyalty, intensify traffic and drive sales.Visit their website http://www.appville101.com/
Nominate your martial arts hero for the AMAA WHO'S WHO in the Martial Arts induction and book pubublication.
Teresa hosts an informal discussion with Lyn Buchanan about types of remote viewing.
Topic: Teresa discusses CRV Project Management and what a professional CRV customer report looks like. Teresa Frisch is a registered nurse with over 40 years of experience in healthcare and currently work in an Emergency Department in Southwest Ohio. Eventually I began studying nursing intuition and nursing theory after increasingly frequent personal nonlocal time / space events. A two hour remote viewing class at the Universal Life Expo in Columbus, Ohio in 2004 became a life-changing, defining moment. I nailed the target. I described a picture in an envelope with no idea of what it was until after I turned in my session. Remote viewing was not a random, déjà vu event. It produced results, and those results were, in fact, data. The intuitive, subconscious mind can accurately describe and report sensory information such as smells, sounds, tastes, colors, sizes, and shapes. I began studying CRV with Lyn Buchanan, former member of the U.S. Military Intelligence Unit STAR GATE in 2005. There was no looking back. As a CRV Analyst I am trained to separate data from the remote viewing session transcript for proper analysis. My CRV projects include archeology, chemical research, business decision-making and law enforcement consultation. As a CRV Instructor, I introduce the highly structured and carefully controlled methodology step by step, guiding the student through actual CRV sessions, gathering sensory data from real-world sites around the globe.
HAPPY MEMORIAL DAY... A special "thank you" to those who have made the ultimate sacrifice for our nation so that we can enjoy the freedoms we have today.
On recent broadcasts, we have been providing information to help you, our listeners, not just prepare for TRID, but to provide you ideas on how you can use this change to differentiate yourself from your competition.
On this broadcast, I am airing an interview with DAVE SAVAGE, President and founder of Mortgage Coach, who has developed innovative technology to give loan originators and lenders tools to more effectively explain the loan programs that a consumer, their customer, is considering for the financing or refinancing of their home. Today's broadcast, Dave Savage answers questions such as:
What are a few of the ways lenders can turn TRID preparation into an advantage?
What are others doing to prepare for TRID?
What are some of the biggest mistakes lenders are making as they prepare for TRID?
How does TRID impact Realtors and how are some leveraging this to their advantage?
What are some the biggest mistakes you see the c-suite making when it comes to investing in technology?
Whether you are an originator, lender or a tech company, you'll want to tune in and listen to Dave Savage provide valuable information and how technology is going to reinvent our industry and be a differentiator between those that succeed and those that struggle.
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