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Customer loyalty and retention strategies that work for entrepreneurs, small businesses, medium sized businesses. Marketing expert Jeanne Grunert of Seven Oaks Consulting shares with you her best tips for customer loyalty and retention. What works, what doesn't, and what can you do that won't break the bank and bust your budget? Jeanne offers practical tips on how to encourage customers to return to your business time and time again.
Building Customer Loyalty Program with SpotOn with Tommy Chan is our guest on The Core Business Show with Tim Jacquet. After nearly 50 years of combined experience working with over 125,000 small businesses, we built SpotOn to help small business owners solve an overwhelming challenge in today’s deal-obsessed economy: creating loyal customers. We started this company in 2010 with the goal of providing small business owners with a budget-friendly marketing alternative to daily deal sites, and consumers with a memorable, convenient loyalty program. Since then, it’s evolved into much more.
Since launching SpotOn in April 2012, we’ve witnessed its ability to drive traffic and create happy, loyal customers in ways traditional marketing can't. Digitizing the punch card is only the beginning. We're transforming the way small businesses communicate with customers by making data accessible and actionable. Everything merchants need to maximize repeat visits, strengthen off-peak business, and increase revenue is at their fingertips.
Small businesses churn 80% of their customer base every year, so to grow they pay out thousands of dollars on new customer acquisition - and yet they continue to churn. Jay Bean, CEO of FreshLime has spent the last 15 years studying the lead gen industry for small businesses, and has figured out the secret sauce in keeping them coming back, therefore increasing sustainable revenues for better growth.
Listen in with Mr. Bean and Jay Bean to learn how to grow your small business and keep your customers coming back for more!
Join us as we outline strategies for increasing your customer loyalty. Allegiance has proven research and technology to help you learn the 9 proven methods to increase customer loyalty and engagement.
As a show participant, you will also get access to our free whitepaper on building customer loyalty. If you care about your customers and want to improve your bottom line, this is the show for you!
Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value.
He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service - EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving (a book I highly recommend).
He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more.
Noah has taught master classes on retention for the popular website, Mixerg
Learn how Big Data is transforming insurance and call center operations, and why your company should be planning Big Data analytics to improve customer loyalty and enhance operating efficiency.
Geoff Colgan from Attadale Partners, brings 25 years of experience leading change management for some of the most accomplished and successful public and private companies in the world. Geoff is a frequent presenter at conferences on topics such as operational performance, change management, and customer experience. Geoff’s work supporting strategy implementation has been referenced in a Harvard Business School case study. Before founding Attadale, Geoff spent almost 20 years serving global clients of Charter Consulting and Gemini Consulting, and in operations at Sun Alliance Life Assurance. As an Australian national, Geoff co-founded and is a past-president of the Australian New Zealand American Chamber of Commerce - Midwest, and remains active in the Australian and Chicago communities. Geoff earned an MBA with high honors from the University of Notre Dame and his bachelor’s degree in economics from the University of Western Australia. Geoff lives in Chicago with his wife and four daughters.
Often, there's a huge disconnect between employees and Customers. Even the best employees sometimes wish they didn't have any more Customers that day or complain that Customers are asking too many questions or other things that send out negative energy.
On this episode, I'll share some things you can do to get all your employees on the same page and thinking like a customer.
Join me tonight, Februrary 8th at 5:30 pm EST for another episode of Think Like A Customer Radio.
Join Mike and Ken today at 11AM Eastern/8AM Pacific. We're going to discuss a couple of topics that can make a big difference in your results from social and blogging. Not what we "think", rather what the data proves again and again.
Let’s talk about POPUPS and PUSH notifications…we love to hate them but every serious study of the data speaks loudly in favor of them. I suppose we can add email DRIP campaigns, too. link
Apps that push notifications are opened 27% more often than apps that don’t
Click-through rate on in push is 28% average (TWENTY EIGHT!)
Apps with push retain 46% of users for at least three months (apps that don’t retain just 13%)
Instagram Officially Adds Support for Multiple Accounts link (This is big for me because I have multiple clients who use Instagram – no more logging out and logging back in)
Less engagement during this year’s SB50 as compared to last year link
WTH is SnapChat and how are businesses using it?
New product release
Customer Support (yep)
in The Bible
2016 BIBLE Read Day 20:: Old Testament :: Exodus 8 - 10
The bible will be read daily .. and discussed.
Hopefully, our love, loyalty, submission and appreciation for God and Jesus will grow exponentially from our daily read, study and discussion of the bible. NPlainEnglish (NPE) is a Digital Resource that provides Christians and Non-Christians a-like answers to everyday questions using the bible as a resource. NPlainEnglish also has a book club to stimulate conversation and discourse.
All answers are clear.
All solutions are solid.
Everything .. NPlainEnglish
May you be blessed daily from the 2016 Bible Read.
Host Kevin Willett is joined by Jim Conlon of Focus Electrical. Focus Electrical is dedicated to providing the communities they serve with safe, innovative, efficient, sustainable, and high quality electrical services at competitive prices, with emphasis on exceptional integrity and customer service.
To find out more about Focus Electrical, please visit their website at http://focuselectricaldracut.com/
For more informaiton about the Friends of Kevin Networking Group please visit our website a http://friendsofkevin.com/
Have you felt frustrated when you use Facebook to expand your client base? Or have you considered using Facebook for business but aren’t sure whether it’s worth the effort?
Social media expert Sheena White joins host Cloris Kylie to share her top Facebook tips for business. She’ll guide you through what it takes to generate leads through Facebook in organic and paid ways, so you can harness the full power of the most popular social media platform in existence.
Sheena White is a social media strategist and copywriter who helps small businesses maximize the power of social media to increase the success of their online marketing efforts. Sheena specializes in combining copywriting techniques with social media strategy for lead generation. She helps business owners set up sales funnels, create successful Facebook campaigns, optimize landing pages and build email auto responders. Sheena is a Certified Customer Acquisition Specialist as well as a Certified Social Media & Community Manager from Digital Marketer. A regular guest writer for Social Quant, she is also a contributing market expert for Business.com.
To learn more about Sheena or contact her personally, visit SheenaWhite.com
Download Cloris’s FREE Social Media Headline Template (a copy-and-paste tool to get more clicks from Facebook and Twitter) https://myplatform.info/social-media-template-access
The First Friday special broadcast this month is all about Customer Service!
As business owners, you work hard to attract new customers, so you don't want to have your efforts wasted or lost because of poor customer service. Take the time to evaluate your customer service procedures to see if there are areas that could stand improvement. On the Networking Diva Hour this week hear a few free tips that can help you be on your game when it comes to great Customer Service!!
My guest is several tips from different experts that literally write the books or blogs on Making Customer Service your number one goal for a successful business!!
Call in @ 636-478-3651 with your best tips or chat during the show!
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