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  • 00:18

    Building Customer Loyalty Program with SpotOn

    in Business

    Building Customer Loyalty Program with SpotOn with Tommy Chan is our guest on The Core Business Show with Tim Jacquet. After nearly 50 years of combined experience working with over 125,000 small businesses, we built SpotOn to help small business owners solve an overwhelming challenge in today’s deal-obsessed economy: creating loyal customers. We started this company in 2010 with the goal of providing small business owners with a budget-friendly marketing alternative to daily deal sites, and consumers with a memorable, convenient loyalty program. Since then, it’s evolved into much more.

    Since launching SpotOn in April 2012, we’ve witnessed its ability to drive traffic and create happy, loyal customers in ways traditional marketing can't. Digitizing the punch card is only the beginning. We're transforming the way small businesses communicate with customers by making data accessible and actionable. Everything merchants need to maximize repeat visits, strengthen off-peak business, and increase revenue is at their fingertips.

  • 00:58

    031: 12 strategies to drive customer loyalty

    in Entrepreneur

    The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.

    Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.

    Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com 


  • 00:20

    Life in Lime Episode #2: Jay Bean, CEO of FreshLime & Creating Customer Loyalty

    in Marketing

    Small businesses churn 80% of their customer base every year, so to grow they pay out thousands of dollars on new customer acquisition - and yet they continue to churn. Jay Bean, CEO of FreshLime has spent the last 15 years studying the lead gen industry for small businesses, and has figured out the secret sauce in keeping them coming back, therefore increasing sustainable revenues for better growth. 

    Listen in with Mr. Bean and Jay Bean to learn how to grow your small business and keep your customers coming back for more!


  • 00:30

    The Top 9 Ways to Increase your Customer Loyalty

    in Business

    Join us as we outline strategies for increasing your customer loyalty.  Allegiance has proven research and technology to help you learn the 9 proven methods to increase customer loyalty and engagement.
    As a show participant, you will also get access to our free whitepaper on building customer loyalty.  If you care about your customers and want to improve your bottom line, this is the show for you!

  • 00:39

    Big Data – Geoff Colgan from Attadale Partners, joins us to talk it out.

    in Business

    Learn how Big Data is transforming insurance and call center operations, and why your company should be planning Big Data analytics to improve customer loyalty and enhance operating efficiency.

    Geoff Colgan from Attadale Partners, brings 25 years of experience leading change management for some of the most accomplished and successful public and private companies in the world. Geoff is a frequent presenter at conferences on topics such as operational performance, change management, and customer experience. Geoff’s work supporting strategy implementation has been referenced in a Harvard Business School case study. Before founding Attadale, Geoff spent almost 20 years serving global clients of Charter Consulting and Gemini Consulting, and in operations at Sun Alliance Life Assurance. As an Australian national, Geoff co-founded and is a past-president of the Australian New Zealand American Chamber of Commerce - Midwest, and remains active in the Australian and Chicago communities. Geoff earned an MBA with high honors from the University of Notre Dame and his bachelor’s degree in economics from the University of Western Australia. Geoff lives in Chicago with his wife and four daughters.

  • 00:39

    051: How To Build Customer Loyalty Anywhere with Noah Fleming

    in Entertainment

    Noah is a marketing expert. As a thought leader in strategic marketing and customer loyalty, Noah helps clients dramatically and rapidly increase sales, multiply profits, and maximize customer value. 

    He is the trusted source for coaching and consulting to thousands of owners, executives, and individuals. Noah is the author of the Amazon #1 bestselling book in Sales, Marketing, and Customer Service - EVERGREEN: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving (a book I highly recommend).

    He’s an expert blogger for Fast Company Magazine, and a regular contributor to The Globe and Mail’s Report on Business Section. Noah has been routinely quoted and mentioned in publications like Forbes, The New York Times, Reuters, and more.

    Noah has taught master classes on retention for the popular website, Mixerg

  • 01:01

    CONNECT! The Art of Customer Loyalty

    in Business

    In today’s world of empowered buyers, attracting and keeping customers can be a challenge. Even if they’re satisfied, many customers succumb to lower prices and other offers, abandoning you for your competitors. So how can you make them stick around?
    Join Sales Coach Deb Calvert and special guest Cindy Solomon on August 10 at 9:00 am PDT as they discuss how to retain the customers you have. They’ll discuss the principles in Solomon’s The Rules of Woo, and answer your questions live on air. Tune in to this show to ignite your selling power in just an hour and learn how to woo buyers into continuing to do business with you.
    Join the live broadcast to ask your questions on air or send your questions in advance to deb.calvert@peoplefirstps.com. All questions will be answered on air or via email.

  • 00:20

    Shep Hyken: Customer Service Expert

    in Lifestyle

    Shep is a customer service expert, professional speaker and bestselling author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer and the Wall Street Journal and USA Today bestsellers, The Cult of the Customer and The Amazement Revolution, which was also recognized as a New York Times bestseller. He is also the creator of The Customer Focus program which helps clients develop a customer service culture and loyalty mindset.

    In 1983 Shep founded Shepard Presentations and since then he has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbot Laboratories, American Express.

    Shep Hyken’s most requested programs focus on customer service, customer loyalty, internal service, customer relations and a motivational program titled “You Are The Magic!” 

    For more details, you can visit Shep’s website at Hyken.com

  • 00:34

    Six-Step Strategy: Inspiring Customer Loyalty

    in Entrepreneur

    Only customers can determine what quality is. Therefore, the customer must be top priority. Reliable, loyal customers are the most important customers. Producing high-quality products ensures customer satisfaction. Continual improvement is the only way to keep customers satisfied and loyal. Therefore, organizations must have a customer focus.  That is our focus on this edition of, “The Strategist Radio LIVE."

  • 00:00

    How Marriott-Starwood Deal Could Impact Travelers

    in News

    Brian Kelly at ThePointsGuy.com explains what you should expect if you belong to the customer loyalty programs at Marriott and Starwood Hotels & Resorts.

  • 01:02

    How to take gratitude past the Facebook status

    in Spirituality

    Welcome to the Psychic coffee shop Radio Show, hosted by Aeson Knight and Sophera Light,

    Giving you information on a topics and often will have guest stopping by to share with us a cup of Joe and Some good conversation. So set back enjoy a cup of coffee and join in with the conversation. Aeson Knight is a master psychic of more than 22 years. He is a certified clairvoyant who host an international clientele from average house wives to government officials. And then I learned the art of Tarot reading to focus more on the question at hand. This gives me the ability to help other people along their path. This has become my mission in life. Reading itself is as natural to me as breathing is to you, except I have learned to focus in on you and your life, so

    I can answer your specific question. So if you have a question, just ask it.


    Sophera Light, is an empath, a clairvoyant and have done some channeling work as well. I am also a tarot reader, Reiki Master, Pow-wow practitioner which all have assisted me in my spiritual journey. Her Name that has meaning of love, loyalty and courage and that is what I would like to offer and share with you in a reading.

    These Two energies combined this promises to be an inspirational, as well as empowering hour of your week. Each week we will be co-hosting the psychic coffee shop where we encourage you to relax with a cup of coffee and tune into a comfortable environment that will provide you with answers and solutions to the issues you are dealing with in life. It is our goal to not only provide you will pertinent subject matters that pertain to your life, including current event discussion, but offer you tools and information to assist you on your life path journey.

     This Week we will be talking about the power of gratitude and why it fails. Plus, how to move past the Facebook status.