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Customer loyalty and retention strategies that work for entrepreneurs, small businesses, medium sized businesses. Marketing expert Jeanne Grunert of Seven Oaks Consulting shares with you her best tips for customer loyalty and retention. What works, what doesn't, and what can you do that won't break the bank and bust your budget? Jeanne offers practical tips on how to encourage customers to return to your business time and time again.
Building Customer Loyalty Program with SpotOn with Tommy Chan is our guest on The Core Business Show with Tim Jacquet. After nearly 50 years of combined experience working with over 125,000 small businesses, we built SpotOn to help small business owners solve an overwhelming challenge in today’s deal-obsessed economy: creating loyal customers. We started this company in 2010 with the goal of providing small business owners with a budget-friendly marketing alternative to daily deal sites, and consumers with a memorable, convenient loyalty program. Since then, it’s evolved into much more.
Since launching SpotOn in April 2012, we’ve witnessed its ability to drive traffic and create happy, loyal customers in ways traditional marketing can't. Digitizing the punch card is only the beginning. We're transforming the way small businesses communicate with customers by making data accessible and actionable. Everything merchants need to maximize repeat visits, strengthen off-peak business, and increase revenue is at their fingertips.
The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.
Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.
Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com
Join us as we outline strategies for increasing your customer loyalty. Allegiance has proven research and technology to help you learn the 9 proven methods to increase customer loyalty and engagement.
As a show participant, you will also get access to our free whitepaper on building customer loyalty. If you care about your customers and want to improve your bottom line, this is the show for you!
Only customers can determine what quality is. Therefore, the customer must be top priority. Reliable, loyal customers are the most important customers. Producing high-quality products ensures customer satisfaction. Continual improvement is the only way to keep customers satisfied and loyal. Therefore, organizations must have a customer focus. That is our focus on this edition of, “The Strategist Radio LIVE."
In today’s world of empowered buyers, attracting and keeping customers can be a challenge. Even if they’re satisfied, many customers succumb to lower prices and other offers, abandoning you for your competitors. So how can you make them stick around?
Join Sales Coach Deb Calvert and special guest Cindy Solomon on August 10 at 9:00 am PDT as they discuss how to retain the customers you have. They’ll discuss the principles in Solomon’s The Rules of Woo, and answer your questions live on air. Tune in to this show to ignite your selling power in just an hour and learn how to woo buyers into continuing to do business with you.
Join the live broadcast to ask your questions on air or send your questions in advance to firstname.lastname@example.org. All questions will be answered on air or via email.
Join us this Friday, August 23rd at 1:30 pm PT as we again welcome guest, Dr. Tony Alessandra as we discuss the ‘The Stairs of Customer Loyalty’. "In today’s ultra-competitive marketplace, if you’re doing what everybody else is, you’ll never get to where you want to be. It is incumbent for companies to set themselves apart from the rest of the competition. If your company is going to be a leader in your market, you are going to have to really practice things like “customer intimacy”, “customer interaction”, “customer loyalty” and perhaps more important – “customer partnership”..
Best-selling author Noah Fleming challenges our conventional thinking about how we acquire new customers AND create enduring customer loyalty to keep more of our existing clients, and shares specific actions to take to do so.
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss
This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Jeanne Bliss. The original live interview was 5/22/15.
Chief Customer Officer 2.0 is based on a five-competency framework that successfully launched multitudes of Fortune 100 and Fortune 500 companies through their customer experience transformations. The framework addresses the issues that remain prominent, including siloed organizations and the need for clear goals and metrics, as well as new factors, like social media, that have altered the customer relations dynamic forever.
You’ll learn the five key competencies embraced by world-class leaders and the role of the Chief Customer Officer in uniting the organization to build and embrace these new competencies.
After 25 years as the Customer Experience Executive in five major US Corporations, Jeanne Bliss founded CustomerBliss in order to create clarity and an actionable path for driving the customer loyalty commitment into business operations.
Her website is http://www.customerbliss.com/
To order the book click HERE
For more information about the Executive Girlfriends' Group see: http://www.executivegirlfriendsgroup.com
Brian Parsley guides business leaders to increase sales performance, solidify customer loyalty and build profits. Brian teaches time-tested business strategies and customer loyalty programs across all industry sectors including financial services, technology, retail, healthcare, manufacturing, and professional services
Paul Orfalea after 30 years at the helm of business service retailer Kinko’s, founder Paul Orfalea retired from the company in the year 2000. Paul started other businesses, including direct mail, financial asset management, and business investment firms. His time is now divided between philanthropy, teaching at various universities, speaking with business groups, and talking with organizations about learning differences
Dr. Terry Paulson psychologist, national columnist, professional speaker and author of his newest book released this week: The Optimism Advantage: 50 Simple Truths for Transforming Your Attitudes and Actions into Results, and the popular books They Shoot Managers Don't They, Leadership Truths One Story at a Time, Making Humor Work, and 50 Tips for Speaking Like a Pro. Dr. Paulson hosted ECI’s business television series entitled, “Quality from the Human Side”. He’s one of seven distinguished faculty for the Institute for Management Studies
Mark Hurst founder and CEO of Creative Good (creativegood.com), the New York-based customer experience consultancy he founded in 1997. He has spent his career consulting, writing, and speaking about customer experience strategy. Mark wrote the book "Customers Included," just released in a 2nd edition, describing how teams and organizations can create successful products and strategies by including customers in the process. He also created the Good Todo mobile productivity platform, the world's first cross-platform todo list
Mobile technology has changed how martial arts schools reach customers. A mobile app makes it easy to grow your martial arts business and create more customer loyalty. According to a report from CNN Money, app usage makes up 47% of Internet traffic. Join show host Jessie Bowen and Appvill101 President Keddrain Bowen, Appvill101 is located in Johnson city Tenessee,
Appvill101 brings you cutting edge, easy-to-use, cost-effective mobile apps (websites) to your businesses fingertips. Over 75% of the world’s population are mobile subscribers - learn how you can connect with your consumers the way they want to connect.
Topic: Discover 5 Ways a Mobile App Can Grow Your Martial Arts Business
How to stay in communication with your students
Deliver key information
Provide exclusive promotions, offers, and discounts
Appville 101 designs and develops apps, web sites and videos that allow customers to create a viral buzz and connect with their audience. Appville 101 strategies and solutions increase customer awareness, create brand loyalty, intensify traffic and drive sales.Visit their website http://www.appville101.com/
Nominate your martial arts hero for the AMAA WHO'S WHO in the Martial Arts induction and book pubublication.
When Baltimore State’s Attorney Marilyn Mosby announced that charges would be filed against six Baltimore police officers in the death of Freddie Gray, did anyone assume that these officers were all white men? Who would think there would be three black officers involved in the death of young black man when the statistic are so high when it comes to officer involved shootings of blacks.
The three black officers, Caesar R. Goodson, William G. Porter and Sergeant Alicia D. White all had a choice of involvement. Did the Blue Code take precedence over the human rights of this black man?
Join Hot Topics Talk Radio as they sit down for an in-depth discussion regarding this very controversial issue that continues to raise questions about the loyalty of Black Law Enforcement Officers.
Wednesday, May 27, 2015, at 8:00pm PST/11:00pm EST
Listen and comment LIVE by calling (646)200-3148. Or listen live from your computer online at: http://www.hottopicstalkradio.com/hottopicstalkradio. Or listen and join the chatroom conversation here on Blog Talk Radio.
*Real World New Radio (The HTTR Network) is sponsored and brought to you by Shades of Afrika (Corona & Long Beach), SPMG Media, and A&L Family Restaurant. For information regarding our sponsors, go to: www.hottopicstalkradio.com/sponsors