• 00:34

    Six-Step Strategy: Inspiring Customer Loyalty

    in Entrepreneur

    Only customers can determine what quality is. Therefore, the customer must be top priority. Reliable, loyal customers are the most important customers. Producing high-quality products ensures customer satisfaction. Continual improvement is the only way to keep customers satisfied and loyal. Therefore, organizations must have a customer focus.  That is our focus on this edition of, “The Strategist Radio LIVE."

  • 00:30

    The Top 9 Ways to Increase your Customer Loyalty

    in Business

    Join us as we outline strategies for increasing your customer loyalty.  Allegiance has proven research and technology to help you learn the 9 proven methods to increase customer loyalty and engagement.
    As a show participant, you will also get access to our free whitepaper on building customer loyalty.  If you care about your customers and want to improve your bottom line, this is the show for you!

  • 01:01

    CONNECT! The Art of Customer Loyalty

    in Business

    In today’s world of empowered buyers, attracting and keeping customers can be a challenge. Even if they’re satisfied, many customers succumb to lower prices and other offers, abandoning you for your competitors. So how can you make them stick around?
    Join Sales Coach Deb Calvert and special guest Cindy Solomon on August 10 at 9:00 am PDT as they discuss how to retain the customers you have. They’ll discuss the principles in Solomon’s The Rules of Woo, and answer your questions live on air. Tune in to this show to ignite your selling power in just an hour and learn how to woo buyers into continuing to do business with you.
    Join the live broadcast to ask your questions on air or send your questions in advance to deb.calvert@peoplefirstps.com. All questions will be answered on air or via email.

  • 00:31

    The Stairs of Customer Loyalty

    in Business

    Join us this Friday, August 23rd at 1:30 pm PT as we again welcome guest, Dr. Tony Alessandra as we discuss the ‘The Stairs of Customer Loyalty’. "In today’s ultra-competitive marketplace, if you’re doing what everybody else is, you’ll never get to where you want to be. It is incumbent for companies to set themselves apart from the rest of the competition. If your company is going to be a leader in your market, you are going to have to really practice things like “customer intimacy”, “customer interaction”, “customer loyalty” and perhaps more important – “customer partnership”.. 

  • 02:00

    The Art of Changing Yourself: Customer Loyalty what is it?

    in Self Help

    I am a business coach and an individual coach and my company is called Temple Solutions Inc www.templesolutions.net I am often looking to talk about our business health and balance.  Change happens in business just like in our personal lives.  More importantly if you are not changing in your business then you are probably failing.
    I was on a Customer Service Panel discussion yesterday at the Greater Philadelphia Chamber of Commerce and I want to share my thoughts about cusotmer service, customer loyalty and satisfaction. 
    Is the Customer Always Right?
    Do you know the difference between customer satisfaction and customer loyalty?
    Tune in tonight and we will explore these questions and more.
    Your questions and comments are always welcomed. 

  • 00:30

    Rob Kelley - Customer Loyalty & Value Proposition

    in Business

    Once a start-up has been in business for a year or so it's time to revisit the company's value proposition. Rob Kelley, a Partner with Z2M4, which specializes in value based  marketing for high tech companies, will discuss the analysis process that helps to create customer loyalty and develop a value proposition based on value rather than price. 
    Rob Kelley is a successful entrepreneur with over 30 years of product development and technical experience involving wide range of software, hardware, networking technologies and customer applications. He has co-founded 3 successful start-ups: Decisionism, Pyramid Technology Corp and Applied Computer Sciences Research. He has been in senior management at McDATA and at Rhythms Netconnections. At Rhythms, Rob's Products garnered the 1998 Inter@ctive Week/Interop award for "Most Innovative Use of Public Network". Rob has a B.S. Computers & Human Language, interdepartmental major combining Computer Science, Linguistics, Electrical Engineering and Mathematics and a M.A. Linguistics from Stanford University.

  • 00:29

    Building Fortunes Radio with Peter Mingils

    in Business

    Network Marketing Lead Peter Mingils to develop PM Marketing and NetworkLeads.

    Every Sunday, he explains Building Fortunes Radio to past, present, and future customers.
    You can probably find everything you need to build your home based business here.
    Leads, Training, Tools, Systems, Customer Service is what we provide.

     http://www.networkleads.com for leads and systems

    http://www.buildingfortunesradio.com forour promotional materials

    http://www.youtube.com/networkleadstv Our You Tube Channel

    http://www.youmongus.com What's really Big

    http://www.youmongusads.com our Classified ads site(one of dozens of sites)


  • 01:01

    Kalumba Musambachime- Diaspora Support Initiative

    in Real Estate

    Kalumba Musambachime is the Business Development Partner for Diaspora Support Initiative (DSI) covering the United Kingdom and the United States of America. Kalumba is currently based in the UK where he has plied his professional trade across some of UK’s top real estate organisations including Grainger Plc, the UK's largest listed residential landlord and Galliard Residential Limited, part of the Galliard Homes Group, one of London's leading residential property developers. Specialising primarily in the area of portfolio and property asset management. Kalumba will serve as the primary point call in Europe and the USA, providing information about DSi services in Zambia to our potential clients. He will also provide a diaspora-based customer support to the existing clients ensuring that they have information and updates as required.

    Kalumba is a member of the Royal Institution of Chartered Surveyors (RICS) and also a member of the Association of Residential Letting Agents (ARLA), Kalumba’s academic credentials include a Bachelor of Science in Land Economy from the Copperbelt University (CBU) (Zambia), a Masters of Science in Property Studies  from The University of Cape Town (UCT) (South Africa), and a Post Graduate Diploma in Surveying from the College of Estate Management (CEM) (UK).

    Interested in becoming a home owner in Zambia? Worried about clean titles? Payments? Lawyer fees? Trusting partners?  Kalumba is our featured guest and he will outline the opportunities available in the recently developed Buboni Estate and Hillview Estate in Zambia.

  • 01:01

    Dennis M. English, Jr., NC Dept. of Administration

    in Business

    DENNIS M. ENGLISH, JR. serves as the Assistant to the Secretary for Historically Underutilized Businesses in the North Carolina Department of Administration. Prior to his appointment in 2013, he worked as the Economic Development Coordinator at the Frank Hawkins Kenan Institute of Private Enterprise at the University of North Carolina. His work there included identifying and cultivating support for high-growth and early-stage entrepreneurs, implementing economic development projects, developing businesses retention and expansion programs, and facilitating economic impact and feasibility studies for counties in North Carolina’s eastern plains region.

    Mr. English has an accomplished career in business development and consulting. His private sector experience includes serving as a public sector account manager for Johnson Controls, Inc. where he sold large projects and developed strategic business relationships with state and local government administrators and elected officials to offer energy efficiency solutions that reduced carbon footprint and captured energy savings for state, university and local municipality buildings throughout North Carolina. Previously, he served as President of English Consulting Group LLC, a management consulting company that assisted businesses and non-profits with business development, relationship management, customer acquisition, and securing support from high net worth individuals and corporations. Prior, he worked for the National Investment Commission in Liberia, West Africa to develop a strategic economic development plan focused on U.S. business recruitment.

    dennis.english@doa.nc.gov * (919) 807-2334 * www.doa.nc.gov

  • 00:30

    Finding Legitimate Work From Home Opportunities

    in Business

    If you are seeking a work from home opprituntiy then this will be a great show for you. Today's show we will have special guest Leshay with Dreamhomebased.com


    Dream Home Based Work (DHBW) is an online guide for home employment & home business to allow people to be able to stay at home with their families. DHBW provides a variety of work from home job opportunities in customer service, data entry, writing, freelance, and much more. DHBW also provides you with the the resources to upstart your home-based business. The goal of DHBW, is to guide individuals down the right path in finding legitimate work from home. You will be able to have more freedom and flexibility to truly enjoy your family and life.

  • 00:01

    Have You Created the Ideal Customer Experience?

    in Business

    A conversation with Evan Carmichael about the best practices in creating an experience that keeps customers wanting to come back.

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