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How are your Customer Service skills? Are they preventing you from building a better customer base? The customer experience has emerged as the single most important aspect in achieving success for companies across all industries. Customer experience management involves strategy that focuses the operations and processes of a business around the needs of individual customers. Businesses must be able to execute what they refer to as the "Three D's". This week on The Networking Diva Hour, hear how you can get the edge on giving the best customer service to help you grow or keep the base you have happy.
My co host this week back by popular demand, is Barry Thomsen, President at Business Marketing Ideas, A Best Selling Author, and Business Coach. Barry knows that the life of a small business person is not all fun and profits. Hear his take on "The Customer Experience". You'll never look at CS the same way again!!
Barry's six published books which are available in bookstores and online are:
90 Days To Success As A Business Owner - Cengage/Learning, USA
The Smart Guide For Business Startups - Smart Guide Publishing, USA
When the Shit Hits the Fan - Career Press, USA
The Jelly Bean Principle - Oak Tree Press, USA
Save Your Business - Crimson Publishing, UK
23 Reasons Why Businesses Fail - Jaico Publishing, India
Check Barry out @ www.idealetter.com/barrybio.htm
HEY COFFEE ADDICTS,
HAPPY THURSDAY! I HOPE YOU'RE HAVING A WONDERFUL MORNING AND WEEK!! ONE MORE DAY UNTIL THE WEEKEND IF YOU'RE OFF!! WHOOP WHOOP!! I'VE WORKED IN CUSTOMER SERVICE FOR MANY YEARS, AND IT'S THAT TYPE OF JOB THAT LETS YOU KNOW IF YOU'RE A PEOPLE PERSON OR NOT! I'VE WORKED WITH MANY DIFFERENT TYPES OF PEOPLE; CUSTOMERS AND CO-WORKERS, WHO ARE JUST -_- WHEN IT COMES TO CUSTOMER SERVICE. JUST GONNA SHARE SOME HAHAHAHA MOMENTS AND SOME SIDE WAYS MOMENTS THROUGHOUT MY CUSTOMER SERVICE EXPERIENCE!
The Building Your Xtra-Ordinary Business Radio Program!
You Need A Suttle Shift In Your Customer Relations!
My guest this Wednesday is Results coach Marilyn Suttle. Her bestselling book, Who's Your Gladys? How to Turn Even the Most Difficult Customer Into Your Biggest Fan offers a blueprint for growing sustainable businesses through customer care and inspired leadership. Here’s more about Marilyn:
Marilyn has a proven track record for helping businesses and individuals succeed. She’s the president of Suttle Enterprises, a personal and professional growth training firm based in Metro-Detroit. She’s an international conference speaker with over 20 years’ experience. You may have seen her offer expert advice on TV news, or in national print like Corp., Ladies Home Journal, Woman’s World, and Inc. Magazine to name a few. Marilyn specializes in creating “Suttle Shifts” in the way people think and act to cement lasting bonds with customers, colleagues and just about anybody in your life.
Log onto www.blogtalkradio.com/Jim-Nemley on Wednesday, March 25, 2015 at 7:00 pm EST. It’s time to get your Shift on!
Call in to my radio show
Tough Reality Monday - Friday 12PM New York Time
Show Web Page:
Tough Reality - We will discuss
personality, business development,
dating, affiliate marketing, real estate,
Love God Love People,
reality and truth that is right
in front of your face. Sometimes
the toughest thinasaags are right
before us. We will discuss issues
of politics, religion, economics
and all the things that you do
China and will discuss thoughts
from a global perspective, if it
is PG13 and interesting it is
fair game. I look forward to
meeting you on the show.
Call in and discuss your
favorite topic. We might disagree
but I will let you get your point
across and not cut you off. Have
you daily dose of TR. :)
Call in number (516) 418-5917
Skype Me: mikeay2
Email Me: firstname.lastname@example.org
Call Me: 2536565048
check out my websites,
in Self Help
Welcome to the TRUE PURPOSE DEVELOPMENT SHOW... 2 hours to INSPIRE, EMPOWER , EDUCATE, and ENTERTAIN YOU!
Do you hold on to the last dollar in your wallet, sacrificing that apple that you want to buy because you don't know when you'll have another dollar? Are you tight with money solely because you're afraid to be broke?
Are you willing to give resources in your business? Or, are you holding on to the resources and tools that you have because you don't want someone else to get what you've gotten? ...Maybe you feel that there is just not enough to go around.
Are you selfish with your time? Or, do you make time for your children, your family and your friends? Or, are you only thinking of yourself?
If you said yes to any of the above questions...LET GO and give ABUNDANTLY, so that ABUNDANTLY, others will give unto you and your business, and so that your family will be enriched with blessings for generations to come. Realize the POWER in a Transformed Mind!
2nd Hour: It's Keepin' it Real with the Doc and MomoB! It's Open NIGHT...Whatever we want to talk about, we will.
This show is sponsored by the Global World Peace - True Purpose Movement; the True Purpose Team; and the Global True Puropse Centers. I invite you to visit us on-line @ http://bountifulgroup.com *Are you Fit 4 the Journey to TRUE PURPOSE? I invite you to purchase PREGNANT IN SPIRIT, How to Birth a Life of True Purpose ....
The Alamance Community College, Small Business Center is part of the NC statewide Small Business Center Network. Funded through the NC Local Community College System, the Small Business Center’s Mission is to support the viability and growth of existing small business and to foster the creation of sustainable new enterprise. The result enhances economic development in Alamance County. This mission is accomplished by offering high quality support to small business owners and to all who are serious and determined about the creation of new business enterprise Small Business Center. We collaborate with you for small business success today! Looking to increase sales and profits in your business? Wanting to expand your current operations to multiple locations? Considering launching the new enterprise you have wanted to pursue for years? Wondering whether to purchase that existing business now on the market? Contact the Small business Center at Alamance Community college for direction, education and professional counseling.
The Small Business Center utilizes experts from business and industry as well as educational professionals from around and outside our state to conduct training in our workshops, seminars and speaker events. Whether you need to refresh yourself on accounting basics, understand how social media fits into your overall marketing strategy or, get expert direction on how to commercialize your new technology, our Center can assist you
The Alamance Community College, Small Business Center
The Dillingham Center
1304 Plaza Drive
Burlington, NC, 27215
Ervin.Allen@alamancecc.edu (336) 506-4311 www.alamancecc.edu/sbc
LaShon Harley (919) 536-7241 www.durhamtech.edu/sbc
ife drama, children, blended families, culture issues, community concerns, creative people, social concerns, relationships, spirituality, cooking, traveling, dreaming out loud, entrepreneurship, baby mama drama, baby daddy drama, self-esteem, self-worth, teen drama, self-respect, character building, racism, sports, interactive, stinking thinking, mindsets, role models, mentors, bullying, peer pressure, neighborhoods, creative thinking, mental illness, impaired thinking, poor impulses, profiling, social conscience , sense of right and wrong, family dynamics, environments, social justice, moving forward, positive people, integrity, honor, home associations, economy, education, we the consumers, child development, stages of life, liberty, empowerment, embracing life challenges, keep life moving, self-evaluations, assessments, political red tape, it's who you know not what you know
Building Fortunes Radio Show with Peter Mingils and Chris Molinari.
Network Marketing Leads company owner Peter Mingils develops PM Marketing and NetworkLeads to help people build their home based business.
Every Sunday, he explains Building Fortunes Radio to past, present, and future customers.
You can probably find everything you need to build your home based business here.
Leads, Training, Tools, Systems, Customer Service is what we provide.
http://www.networkleads.com for leads and systems and network marketing and affiliate sales training
http://www.buildingfortunesradio.com for your promotional materials and to hear experts and guests
http://www.youtube.com/networkleadstv Our You Tube Channel is where we add content and educational training
http://www.youmongus.com What's really Big, Yes!
http://www.youmongusads.com our Classified ads site (one of dozens and dozens and dozens of sites)
If you want to chat, you can find us on line when you visit our sites.
Or you can Call Peter Mingils (386) 445-3585
" Spiritual Concepts 2 " is the continuation of Spiritual Broadcasting of Shows Hosted by Clairvoyant Empath Ken Morris CEO of The Psychic Choice Radio Network.
Ken's Guest Tonight is Alan Stevens
Ken Broadcasts over a vast variety of various platforms 7 Nights a week to get a full list of the current Schedules and platforms contact Ken NOW!. Ken broadcasts from his Birmingham Home in the UK Where he invites Internationally renowned Psychics, Mediums, Clairvoyants, and Spiritual Workers from all over the World. You can get a FREE on Air! reading on every show by dialling Toll FREE (619) 924-0678 Free Skype Call In Button Worldwide. We can also be found in Google Hangouts where you can listen or Dial into the show, by choosing invite add phone and Dialling (619) 924-0678. Bringing you messages from your loved ones in The Spirit World. Answering your questions, with a blend of Fun, Music, and a Chat Room We look forward to taking your call, each TASTER reading points towards a Full Paid Reading from are Guests who give their time FREELY to be on Ken's Nightly Shows. There is a New Guest invited on Each and every show, having there own unique style of reading and connecting to Spirit. Though Mediumship, Clairvoyance, and Psychic Abilities. We have Cartomancers, Angel and Tarot Readers, Healers, Specialists, Holistic Practitioner
in Self Help
Spiritual truth is the knowledge of our eternal, whole and divine nature. Truth brings our mind to the awareness of what we are: conscious presence, living in the reality of the present moment without input or interference from our conceptual ego thinking.
To experience what we are in truth; conscious “being”, is to know we are not separate ego/bodies and comes through inner peace. This peaceful, non-separated state, where all self identifications have been released, is spiritual wellness. Here the mind remains undisturbed and unaffected by the fearful comings and going, the ups and downs, the perceptual uncertainties of the temporal world. It rests in unlimited love, tranquility, harmony, joy and safety.
Today with Eloisa Ramos, we will be using some of the principle of A Course in Miracles and doing EFT Tapping to help us release some of the resistance to truth. In particular, we will look at safety and our survival reactions to being in the present moment. If we have time, we will also look at the fear of the unknown.
For more information about Eloisa Ramos, her book Beyond Self-esteem: Discovering Your Boundless Self-worth, EFT and to download a free flowchart of the Ramos Clearing Technique; visit www.healing-with-eft.com.
We're bombarded with books, articles, conferences, quotes, consultants, and workshops about leadership: what it is, what it isn't, and ways to become better and stronger when inspiring our teams.
What does leadership mean to you?
What tools and best practices have you deemed successful - or not - in developing your skillset and success?
Is there such a thing as bad leadership, and what does it look like?
What lessons have you learned on your path of growth and discovery?
Join us in a live interactive exchange on this much discussed issue as we explore these questions - and more. We want to hear from you!
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