SORT BY Relevancy
Today we are going to talk about some of the great tech that debuted at CES 2014. There are a number items that effect the way we live. Lots of personal consumer tech. The Black Geeks will discuss / debate / review / anaylize / chat about their impressions of the tech of the future. We will have a second installement of our GeekFit Minute. And we'll talk about some recent events in the news.
Needle on the Record is an eclectic, candid peek into New Music, Touring and Entertainment News. We will include Artist Interviews, Music Industry News always with a dash of humor. Needle on the Record is a BlogTalkRadio program on the Speak Up Network. We do it for the Art We are live at CES today. join us and hear all about the new tech products for music, the parties and concerts.
2013 proved to be a real zinger for technology. Both good and bad guys were out in force. The NSA was recording all and criminals were providing hack-a-thons against big businesses and banks in an unprecedented way. SAAS and Cloud Computing moves to the forefront as ubiquitous services for daily use. Landline telephones see the asteroid coming their way as their use gives way to their Smartphone and VOIP cousins in large numbers. 2014 will make last year's technology seem like 50
BOTH Hours: We finish up our CES Week broadcasting LIVE from CES in Las Vegas! Co-Host Charles Tendell, and Correspondents Sandy Berger, David Perry and Dick DeBartolo continue to interview Tech companies strutting their stuff out on the convention floor!
BOTH Hours: It's our CES Week! We kick off the week by broadcasting LIVE from the ShowStoppers Event at CES in Las Vegas! Specifically we will be up on stage at the ShowStoppers event tonight! If you are out there, stop by and say hello to Co-Host Charles Tendell, and Correspondents Sandy Berger, David Perry and Dick DeBartolo!
BOTH Hours: It's our CES Week! We continue the week by broadcasting LIVE from CES in Las Vegas! Co-Host Charles Tendell, and Correspondents Sandy Berger, David Perry and Dick DeBartolo continue to interview Tech companies strutting their stuff out on the convention floor!
Unless we're in a churn and burn business, customer retention is critical to achieve long term profitability. But how do we know what drives customer retention? We may have lots of anecdotal data, but can we be scientific to identify those customers are very likely to return and to give good word of mouth? Dr. Fred Van Bennekom of the Northeastern University's Executive MBA Program, joins us shed some light on those questions!
Recently, several key metrics have arisen to measure customer sentiment. The Net Promoter Score (NPS) is the best known, but the Customer Effort Score (CES) is a new entrant in the field. Both are controversial. In this first presentation of two we will discuss NPS. Specifically, we will look at the research basis behind NPS and ask whether there are other metrics that might better indicate a loyal customer. Or, perhaps more importantly, might identify a customer in need of some service recovery event to move them toward loyalty.
Dr. Fred Van Bennekom founded Great Brook to help organizations collect and apply customer and employee feedback. Great Brook conducts workshops on survey practices along with advising clients on their surveying practices. Fred authored Customer Surveying: A Guidebook for Service Managers and he teaches operations management in Northeastern University’s Executive MBA program. He served as an information systems consultant for Digital Equipment’s field service organization before earning his doctorate.
Cloud Talk Radio is a weekly one-hour talk show focused on “The Cloud.” The Cloud simply means having your computing resources – hardware and software – delivered as a service over the Internet. No more buying expensive servers and upgrading software applications – you can now have all this taken care of automatically for a set fee. New research has revealed that small and medium-sized businesses using Cloud technology are much more likely to expe
Join Host Live Chats
- WHAT IS TO COME (25 chatters)
- 62196 (14 chatters)
- Destruindo Fortalezas (11 chatters)
- Pastor Dean (10 chatters)
- TruthRadioNetwork (9 chatters)
- Late Night Leos (9 chatters)
- NWO Truth Radio (8 chatters)
- Cafe Akashic (6 chatters)
- OPWR (5 chatters)
- Ed Ymiah Gospel Revealed (5 chatters)
- Matthew J Falkner (4 chatters)
- Brain Injury Radio (3 chatters)
- Eric Morse (2 chatters)
- WTLC Talk Radio (2 chatters)
- PonyToast (1 chatters)
- ROAD2STARDOM RADIO (1 chatters)