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Beyond Insurance's Mike Manes sits down with Sound Marketing's Jack Burke as they cover technology, the global economy and the new power players that could affect the insurance industry.
George Nordhaus, Chairman of Agencies Online, sits down with Beyond Insurance's Mike Manes to speak about the 5 most significant Innovations seen in the last 60 years of the business. Then, George projects what he thinks will be the game changers in the next 6 years.
Today we’re talking about tomorrow. The world as it is and as it’s going to be - the world of opportunity for those prepared – the change architects. Our guest is Michael Jans. He is the founder and CEO of Agency Revolution. He’s been defined in the industry press as an “Insurance Marketing Maven” and a “marketing genius.” Clients have described him as a “Millionaire Maker.” His history includes serving as the Executive VP for the Professional Insurance Agents in Oregon, Washington, Idaho, Montana, and Alaska - the fastest growing affiliate of the Certified Insurance Counselors' (CIC) program - for seven years.
Even the most casual observer of the risk and insurance industries can easily see the “fingerprints” of government on the process and results. Legislation, litigation and regulation are much of the process. The change that is the ACA is just one large example. Even the most casual observer of government can easily see the “fingerprints” of politics and grassroots on the process and hence the outcomes.
In the past two decades, Brian Feldman has lived and worked at the intersection of healthcare, grassroots and politics. As a founder of the Edison Group and now as a Senior Partner with Allison Partners – Brian will provide us with insight into the past, present, and future of the art of politics and the people and groups that determine the outcome.
In July of 2005, Mike facilitated a presentation to a group of agents on “Crisis Communication” at the Grand Hotel in Point Clear Alabama. There was little interest in the presentation and no enthusiasm. Most slept through the program. None could understand the “need for crisis communications in a local independent agency.” Four weeks later Hurricane Katrina changed our lives and our world.
This week's guest is Bob Swayze with Eustis Agency in New Orleans. Bob has been a producer since 1979 and works on a wide variety of large commercial accounts. In addition to production, he is one of the principals of Eustis Insurance & Benefits and is on the producer recruiting/development team. He is a Past President of RiskProNet. Listen to his story of facing the devistation that came as a result of Hurricane Katrina, and what he's learned since.
Today many agents, carriers, TPAs, MGAs, and brokers are enthusiastically pursuing niche and affinity group marketing. Ed Miltenberger has spent nearly his entire career in this world. He was successful selling to affinity groups before affinity groups were cool. He knows this world from the perspective of yesterday, today and tomorrow. He is a past president of the Professional Insurance Marketers Association – Ed is a member of the “Affinity Group” Fraternity. Whether you’re a novice or an old pro in this aspect of the world of marketing – it will be an engaging conversation.
Moore’s law states that computer capacity doubles every 18 months. Consider this – in 1993 I met Jim Sewell who ran a company called Bayes Corp. His background was Military Intelligence. He explained that 20 years earlier, in 1973, when Patty Hearst was kidnapped those searching for her approached him to see if he could use technology to help find her.
After spending time to consider the possibilities he reported back – that he couldn’t find her but he could find everyone in America who was just like her. This was 41 years ago – and he was working with very limited technology by today’s standards.
Today’s guest is another Jim – James Speer. He is a Ph.D. and a J.D. He’s spent 24 years in academic medicine and has worked for a McKesson-sponsored consortium led by Harvard University School of Public Health and Duke University School of Medicine researchers.
Mr. Covey states that a “leader must begin with the end in mind.” Unfortunately most managers begin their day with the status quo – the beginning in mind. They walk into the office to face the crises du jour, a budget, Performa and problems amongst the folks. They can’t look up, much less look out on the horizon of tomorrow. Peter Arthur-Smith is the Founding Principal of Leadership Solutions, Inc, New York, which offers groundbreaking organizational tools and practices that can position executives to become Remarkable Leaders.
He has recently authored the book- “Smart Decisions: Goodbye Problems, Hello Options” - and is writing another, “Catching the Next Wave: Becoming Remarkable Leaders.”
It's shocking how many poor salespeople worked their way into companies and how high the cost of failure is...usually above $100,000 per failed salesperson! Richard Abraham is CEO of SalesDrive, LLC. and co –author, with Dr. Chris Croner, of the book, “Never Hire a Bad Salesperson Again.” Mr Abraham has been President of three large companies and has invested in many others. He became aware that even the best training could not help many salespeople succeed. So he began to focus upon aptitude as the first step toward building a high performance salesforce -- SalseDrive!
You may connect with SalesDrive at http://www.salesdrive.info/
The Affordable Care Act, or the ACA, (aka Obamacare) is a catalyst for accelerating change brought about by the crushing cost of healthcare. We have reached the tipping point where all the players in a $3 trillion industry are desperate to find new footing, while their usual way of doing business is crumbling underneath them.
Our guest today is Mike Bertaut. I’m asking him to “lift the fog” of war and politics and give us his insight into the ACA going forward, the chaos, what’s working, possible surprises, and what has yet to be addressed.
Michael Bertaut is a Certified Health Consultant and Professional of the Academy of Healthcare Management. He has 25 years of Analytical Experience in the Healthcare, Telecom, and Retail Industry Sectors. Since April of 2009, Michael has engaged in over 700 public discussions on Healthcare Costs and the Impact of Reform with stakeholder groups ranging from healthcare policy makers in Washington DC to your local public service clubs.
One of the commonalities in today’s insurance agency system is an obsession with “differentiation.” This is the talk of most agents and agencies. Yet when you observe the walk of each, more often than not, most agencies represent the same carriers, offer the same products, provide the same value added services, belong to the same trade associations and even use the same agency management systems. This reminds me of Henry Ford’s promise of “having whatever color car you like as long as it’s black."
Today’s guest is Bob Mahowald. I introduced myself to him moments after he had been selected for the Purple Cow award by his peers. As the name suggests members of the Beyond Insurance Global Network or just that – they are “beyond the traditional delivery system.” Bob was a newly acknowledged leader in this group of innovators.
Today’s conversation will provide Bob the time and the venue to share his and his agency’s preparation for the grand adventure we call – AGENCY 2020!
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