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Meet two technologists, Cindy Day and Heather Griffin, owners of Triadic, LLC – a Behavioral Health specific revenue cycle management company. It became imperative for everythingEHR to find a billing company that understands how electronic health records software works. The Triadic team is responsible for processing over 50 million dollars in claims per month for some of the largest Community Mental Health agencies in the United States.
Join our host, Kristin Sunanta Walker, as she discusses the skill-set and passion required to serve our favorite sector of healthcare: Behavioral Health.
Read the full blog article HERE and visit www.triadicllc.com.
How have you seen technology change in Behavioral Health in terms of what a billing company needs in order to process claims?
What kinds of technology are you familiar with including Behavioral Health EHRs?
What kinds of reports have you created when EHR technology didn't give you or your clients what is needed?
Providers typically want a billing entity to negotiate better rates from private insurance carriers. It takes a lot of work to make this happen. There is no magic strategy and yet many billing agencies tell their providers this is an easy negotiation process. What is Triadic's take on this process?
everythingEHR has, unfortunately, had to refer many of our Behavioral Health clients to new billing entities because they experienced significant losses in revenue and lack of professionalism from their previous billing firm. What are some of the reasons you've seen billing companies quickly go down hill?
What is your experience in behavioral health?
everythingEHR is always on the hunt for innovative technology that aids our Behavioral Health providers. Our article on Spiritually Integrated Therapy was found by Next Step Solutions, Inc. After reading our other articles on why we care so much about this sector of healthcare, Next Step picked up the phone and made a connection with our CEO, Kristin Walker.
A visit to their corporate office in Michigan last year was yet another stop on our 2014 journey across the United States visiting EHR vendors and Behavioral Health practices. Kristin had the opportunity to meet everyone on the team and see what a software organization does that is heavy on development and light on marketing agendas. It was certainly a pleasure.
NextStep™ has developed a digital pen system and embedded artificial intelligence into their EHR. Sounds unbelievable right? A science fiction movie, maybe? We saw it action at their office and while we visited several of their clients. NextStep™ has clients across the United States using their award-winning software for behavioral health private practices, research clinics, residential programs, outpatient agencies and state hospitals. It was a pleasure to sit down with Dr. Darrin Hanna and David Ballenberger, MSW to discuss their product, their organization, and what the future holds for behavioral health technology.
Click here to read the full blog article.
HIPAA, HITECH, Omnibus, PCI regulations - these are words that can strike fear into the heart of any Behavioral Health organization. They don't need to as we found after speaking with our guest today on Mental Health News Radio. We sat down with Marc Haskelson, the President and CEO of Compliancy Group, to find out how easy compliance can be.
Read the full article HERE.
What is the difference between HIPAA and Meaningful Use (MU) ?
Do I have to attest for Meaningful Use? What If I don’t attest?
Who is considered a Vendor or a Business Associate?
I am now accepting Medicare, does that put me at a higher risk for an audit just like everyone else?
If I completed a Risk Assessment last year, do I have to do it again this year?
Is there an insurance policy available that helps an entity with HIPAA fines?
What triggers an audit? How do they know that they should audit you?
Has your software solution ever been involved where an actual audit was being done by either CMS or OCR?
If an EHR vendor or billing agency, as an example, are not following HIPAA compliance where can one go to report these actions?
Join us for a live sound bite with Scott Lloyd, President of MTM Services. MTM is a strategic partner with The National Council for Behavioral Health. He swings by the media room of the council's annual conference NatCon16 held in Las Vegas to discuss our presentation on EHR issues with our host, Kristin Sunanta Walker.
Read the full blog article HERE,
Thank you for joining us.
Our guest on this edition of Mental Health News Radio needs no introduction. Linda Rosenberg is the CEO and President of The National Council for Behavioral Health. We are honored she was able to take time out of her busy schedule to speak with us a few days before the biggest event in Behavioral Health, the council’s annual conference. Our show is known for authentic conversations with incredible human beings. Linda’s passion for Behavioral Health shines through in every statement she makes. She is also extremely funny, real, and intelligent. We are certainly thankful her leadership is at the forefront of our favorite sector of healthcare: Behavioral Health.
Read the full blog article HERE.
What is The National Council for Behavioral Health?
What is your role with the council and why is Behavioral Health a passion for you?
Your list of 2016 priorities for Behavioral Health is tremendous. Can we talk about the role millennials are playing in terms of stigma reduction around mental health?
Many of us have paved the way for men and women to have real and authentic conversations about mental health (some even say “uncomfortable” conversations. How do you feel about being a mentor for this generation?
What can new generations assess how technology has an affect on their mental health?
How can they learn how to use technology wisely to enhance mental health?
Patrick Kennedy is speaking at the conference about his 5 point plan to address mental health and addiction. Can we you share your thoughts on his plan?
There are few enough women in technology fields, even fewer in Behavioral Health EHR technology. Our listeners can only imagine our surprise to find what we refer to as a unicorn. We are honored to interview Dr. Kelly Hyde and Mary Curry of Social TecKnology.
Please enjoy the full blog which includes their bios here.
Questions we cover on the show are listed below:
Why is the behavioral health field your passion?
How did you come to the business of developing an EHR for behavioral health?
Tell us about the TMS – Technology Made Simple EHR, and how the EHR is an innovation in the field of behavioral health and integrated physical and behavioral health EHR?
What role has the Small Business Technology Transfer (STTR) NIH grant played in Social TecKnowledgy’s EHR offerings?
How many users of TMS are there?
What are the clinical and quality assurance mechanisms for TMS?
One of the fastest growing EHRs in the Behavioral Health market is EHR YOUR WAY. We’ve had the pleasure of working with their team for over a year and as you’ll hear on the show, it has been eye opening for our consulting group. With Behavioral Health finally getting the recognition it deserves, we are seeing an explosion of new technology vendors. We were able to glue our guest, Jay Lacny, to his chair for longer than 5 minutes and discuss this exciting and innovative EHR, why they chose to focus on Behavioral Health, and (without giving away their secrets) why they’ve become so popular, so fast. If you are looking for advanced tools for Behavioral Health with affordable pricing, tune in to this show!
FULL BLOG ARTICLE HERE.
Why was ehrYOURway created?
It’s been fascinating to watch the growth of your company and the EHR. Tell me your thoughts on the importance of CRM and EHR integration?
As you know, we study the vendors on the market looking for trends: Who is actually selling their product? What features make them sellable? How good is their implementation? How quickly can they add new features? ehrYOURway is nailing it and yet you don’t attend conferences nor do you spend mega bucks on marketing agendas. Why is that?
What are your most raved about feature(s)?ehryourway
What is the size of the company and your user base?
Over 4,800 users and a waiting list being served by 96 employees with 20-50 more being added by end of 2016.
What kinds of tools do you have available for revenue cycle management?
How many developers do you have on staff?
Where do you see the company and product heading in the future?
Our guest today is Brook West, Vice President of Sales and Marketing for Valant -- one of the leading Behavioral Health EHRs.As the Behavioral Health market moves toward direct integration with primary care we turn our focus toward EHR software vendors that are already using new technology to deliver solutions.Vendors that have superior credibility and credentials in Behavioral Health, attract quality leadership, and possess an unparalleled infrastructure. Our listeners know that Behavioral Health is our passion. .
Read the full blog article HERE.
What problems does the Valant platform purport to solve for Community Behavioral Health and the Medicaid market?
How is the Valant platform designed to solve these problems?
How is Valant uniquely positioned to bring value to this market?
Why can’t current Electronic Health Record vendors do what Valant is doing?
What about security in cloud architecture?
Some of the criteria at everythingEHR for for choosing a EHR vendor is that the CEO must be a clinician, the company must have Behavioral Health providers, former insurance auditors, software engineers, etc. on staff. What is Valant's stance on this?
There is a great blend of culture at Valant with male and female leadership. This has always impressed us. Why has Valant kept this kind of culture going?
What is Valant's stance on where Behavioral Health technology is headed?
Valant started with 3 people on staff in 2005. Where are you with staff now?
If you could share one thing with the Community Behavioral Health Market, what would it be?
What a boon for us to interview Michael Myles, CEO of Active Marketing. His firm is the only strategic marketing firm that caters exclusively to Behavioral Health. It's our pleasure to work directly with his organization. Having owned founded an electronic health record software company certainly gives him an edge when it comes to marketing technology. Michael and our host, Kristin Walker, could have talked for hours. The intel given on this show is invaluable. Michael shared some information about the show in the Q & A below but you'll have to listen in for the GOLD!
Read the full article HERE.
Why Behavioral Health?
Which Sectors of Behavioral Health do you focus on?
What services do you provide to the behavioral health market?
Why is marketing overlooked by this sector of healthcare (especially EHR)?
As the market matures, what can EHR vendors and other Behavioral Health business service providers do to keep up?
Be agile, and test your marketing. Find out what is working and what isn’t, then make changes. Make decisions quickly, and then test them.
What channels offer the biggest growth opportunities for EHR companies in behavioral health?
What do you see as the most effective channels to market for companies marketing to behavioral healthcare providers?
What are the most common mistakes you see companies making when marketing to the behavioral health category?
How do you measure success when marketing an EHR?
Are there any benchmarks that you use as a rule-of-thumb to determine if a marketing plan for a software company is working?
An often under appreciated area of Behavioral Health is the grant writing process. Many of the agencies we work with are not-for-profit and always looking for help maintaining their existing grants as well as obtaining funding from new sources. We met Karen Celedonia through our colleague Theresa Wray. Working on projects together to support mental health agencies, we knew we needed to interview Karen and introduce her work to our providers.
Please read the full blog article HERE.
What prompted you to start your own business specializing in research and grant writing services?
Doesn’t research take place in a lab? What experience do you have in the field?
How do you apply a participatory approach to your work with your clients?
What have you learned about mental health service delivery through your work in the community?
What has been your most rewarding experience in the field?
Who can benefit from the services that you offer?
How is writing–particularly grant writing–relevant to non-research-oriented mental health professionals and organizations?
What tips do you have for someone who is new to grant writing?
What projects do you have on the horizon?
We welcome back Scott Lloyd, President of MTM Services, to Mental Health News Radio. When you want to challenge yourself and work with THE Behavioral Health consulting firm in the business you reach out to Scott lloyd. MTM Services is a strategic partner with The National Council for Behavioral Health - the heart of what's happening in and the future of Behavioral Healthcare.
Our CEO, Kristin Walker, will be presenting at the 2016 National Council Conference in Las Vegas with Scott. Today we give you small taste of what we'll be focusing on for our presentation.
The topic? What's Your Problem: You or Your EHR
Tuesday, March 8th at 10 AM Ceasars Palace, Las Vegas
Session Code: C20
Enjoy the full article here.
Today we interview business owner, clinician, and consultant Theresa Wray of Synergy Consulting Services. A rare and exciting connection for us because of one major factor: Theresa loves finding needles in haystacks. In fact, she excels at it. All of the necessary yet hair pulling work that counselors and Behavioral Health organizations dread to do are actually fun for Theresa. Things like reading your Managed Care contracts, auditing your charts, reviewing compliance plans, and verifying state regulations. Enjoy getting to know her during our interview on Mental Health News Radio. More importantly, enjoy getting to know what she can do for your Behavioral Health organization.
What made you start your consulting firm?
Why the name ‘Synergy’? What exactly does that mean?
You “officially” launched earlier this year. How are things going?
So who do you typically work with?
How so? What types of services do you provide?
Managed care, particularly around Compliance/Fraud, Waste, and Abuse, documentation, state-specific regulations, as well around some of the business-related issues that we weren’t taught about in grad school. For example, NPIs, CAQH, taxonomy codes, coming on board with managed care organizations, developing paperwork.
What would you say sets you and Synergy apart from many of the other coaches and consultants who are available to providers?
What advice would you give to someone considering opening their own practice or expanding their services?
How can people find out more about working with you?
Please enjoy the full blog article HERE.