SORT BY Relevancy
By Marian Green
Connie Jones, AGEM’s new director of responsible gaming, and Alan Feldman, board chairman of the National Center for Responsible Gaming, offer their insights into how far the gaming industry has come in its responsible gaming awareness efforts and about developments in research and treatment related to problem gambling.
Tune in this coming Tuesday to Casino Talk w/Brooke Dunn and this week’s guest Douglas Florence, vice president of strategic operations for eConnect Global. Florence will give listeners the inside scoop on surveillance technology innovations in the gaming industry.
Topics will include new innovation in tools and techniques for surveillance technology; overcoming the traditional surveillance department resistance to adopting technology in gaming operations while meeting the need for game protection; and how technology will contribute to how casinos can mitigate losses to fraud, investigate scams, resolve disputes, improve customer service and maintain public trust.
Also joining Dunn as a guest on the show is comedian Bobby Slayton.
By Todd Eilers and Frank Fantini
This summary installment of the Eilers-Fantini Quarterly Slot Survey reveals insights and information for the first quarter of 2014 from key purchasing agents at a number of North American commercial and tribal casinos, several racino/VLT operators, as well as seven international participants. The report features record-level responses from survey participants collectively operating 316 gaming venues with some 330,424 total slot machines or equivalent gaming devices.
By Marcus Prater
After his trip last month to attend both the Japan Gaming Congress in Tokyo and G2E Asia in Macau, AGEM Executive Director Marcus Prater ponders the question of why gaming expansion so often seems so difficult. The most recent case in point was proposed legalization of gaming in Japan.
By Julian Harris and Tom Grant
The long-awaited changes to the United Kingdom’s comparatively liberal online regime will take effect later this year. Under the new regulations, all remote gambling operators targeting the U.K. market will be required to hold a license from the U.K. Gambling Commission. For the online gambling industry, these changes will have major ramifications, CEM contributors Julian Harris and Tom Grant explain in their update on online gaming reform in the United Kingdom.
By Marian Green
It’s no secret that the casino gaming industry is facing a challenging future, as younger customers show more interest in the social games on their smartphones and less in traditional offerings on the gaming floor. But gaming industry manufacturers, operators and educators aren’t sitting still. In fact, the industry is seeing a new openness to innovation and ideas.
By Ernie Stevens Jr.
NIGA’s Winter Legislative Summit draws record attendance, signaling an important agenda for the organization and its mission to protect tribal sovereignty and the rights of tribes to pursue economic development for the betterment of their communities.
By Kevin Parker
Many casinos throughout the gaming industry routinely employ astonishing technology on their gaming floors but support them with outdated and obsolete infrastructure. Contributor Kevin Parker makes the case for embracing widely available and more efficient technology that would have the same positive impact on casinos in customer service and administrative support capacities.
WhiteSand Gaming is partnering with Casino Enterprise Management for the 11th annual Gaming Technology Forum being held from June 17-19 at the Mirage Hotel and Casino in Las Vegas. The Gaming Technology Forum will feature a brand-new program with innovative sessions focused on Internet gaming, technology in Native American casinos and marketing. This is the final Audio Edge show previewing the Gaming Technology Forum, so make sure you tune in to hear from these gaming professionals.
To visit the Gaming Technology Forum website, please click here.
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