Leadership

Rick will be answering these topics and questions: * How leadership effects a company as a whole... * Those who service best profit the most... * If I have a large business, how do I get consistent productivity and customer service from my employees? * I am the youngest employee at my company, yet I run the department. I don't feel I am respected and that may be due to my age. How can I gain control of the department and gain respect? * What are some specific ways I can increase productivity in my staff?