Online Customer Service: Don't Drop That Ball!

More From http://www.StevesClassRoom.com -- Customer service is VERY important whether you have an online or off line business. It amazes me the number of times I witness poor customer service online. I wonder how some of those online businesses stay in business; I guess many of them don’t. What is about some business owners that cause them to totally drop the ball when it comes to customer service? Do they not realize how much money they must be losing because of it? I for one will not promote a product or business if the service is bad. I don’t care how great their product is either. When one goes to all the trouble of building an online business with a website and marketing that business, always go that extra ten miles when it comes to providing outstanding customer service!