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The importance of shared services in the public sector in 2011

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In an age of austerity, the public sector has been significantly hit with huge demands to cut costs whilst maintaining key services. On this week's show, Matthew Garrow-Fisher interviews Adrian Stockbridge from Surrey County Council about how shared services are helping public authorities, what to do if you are already a mature SSO and what key things you need to do to get shared services off the ground quickly.

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