sharedserviceslink.com radiohttp://www.blogtalkradio.com/sslradiosharedserviceslink.com Radio presents fortnightly interviews with leaders in finance shared services, procure to pay, e-invoicing and outsourcing. enBlogTalkRadio.com. All Rights Reserved.Fri, 14 Jun 2019 18:30:00 GMTFri, 13 Jan 2012 09:30:00 GMTBusinessBlogTalkRadio Feed v2.0https://dasg7xwmldix6.cloudfront.net/hostpics/85c6b443-51bb-4e3c-aec8-dd6b05aa0ebfsslradio.jpgsharedserviceslink.com radiohttp://www.blogtalkradio.com/sslradiosharedserviceslink.com Radio presents fortnightly interviews with leaders in finance shared services, procure to pay, e-invoicing and outsourcing. feeds@blogtalkradio.comBlogTalkRadio.combusiness,shared services,interview,p2p,finance,sharedserviceslink,e-invoicing,centres of excellence,philip whelan,sapSSL Radionosharedserviceslink.com Radio presents fortnightly interviews with leaders in finance shared services, procure to pay, e-invoicing and outsourcing.episodicInterview with Bobby Abraham from Vodafonehttp://www.blogtalkradio.com/sslradio/2012/01/13/interview-with-bobby-abraham-from-vodafoneBusinesshttp://www.blogtalkradio.com/sslradio/2012/01/13/interview-with-bobby-abraham-from-vodafone/#commentshttp://www.blogtalkradio.com/sslradio/2012/01/13/interview-with-bobby-abraham-from-vodafoneFri, 13 Jan 2012 09:30:00 GMTInterview with Bobby Abraham from Vodafone In this interview, Bobby Abraham, Director of Finance Shared Services at Vodafone discusses his presentation on how to achieve ‘World Leading Finance’at the upcoming European Summit for Leaders in Finance Shared Services & Outsourcing. 00:06:00SSL Radionoshared services,centres of excellence,finance,vodafone,presentationIn this interview, Bobby Abraham, Director of Finance Shared Services at Vodafone discusses his presentation on how to achieve ‘World Leading Finance’at the upInterview with Jason Busch from Spend Matters on P2P systemshttp://www.blogtalkradio.com/sslradio/2011/11/17/interview-with-jason-busch-from-spend-matters-on-p2p-systemsBusinesshttp://www.blogtalkradio.com/sslradio/2011/11/17/interview-with-jason-busch-from-spend-matters-on-p2p-systems/#commentshttp://www.blogtalkradio.com/sslradio/2011/11/17/interview-with-jason-busch-from-spend-matters-on-p2p-systemsThu, 17 Nov 2011 17:30:00 GMTInterview with Jason Busch from Spend Matters on P2P systems In this interview, Matthew Garrow-Fisher talks with Jason Busch, Founder and Managing Director of Azul Partners, a boutique advisory firm and Editor of the sourcing, trade and supply chain blog www.spendmatters.com. If you want to know the latest ideas around purchase-to-pay systems, listen in! 00:19:00SSL Radionopurchase-to-pay,P2P,systems,SAP,AribaIn this interview, Matthew Garrow-Fisher talks with Jason Busch, Founder and Managing Director of Azul Partners, a boutique advisory firm and Editor of the soue-invoicing - a fast evolving landscape http://www.blogtalkradio.com/sslradio/2011/09/23/e-invoicing--a-fast-evolving-landscapeBusinesshttp://www.blogtalkradio.com/sslradio/2011/09/23/e-invoicing--a-fast-evolving-landscape/#commentshttp://www.blogtalkradio.com/sslradio/2011/09/23/e-invoicing--a-fast-evolving-landscapeFri, 23 Sep 2011 13:30:00 GMTe-invoicing - a fast evolving landscape In this show we talk to sharedserviceslink.com's CEO Susie West, about how the e-invoicing landscape is quickly evolving with the increased interaction of e-invoicing providers and banks to drive the market forward. 00:15:00SSL Radionoe-invoicing,banks,cross-border,market,shared servicesIn this show we talk to sharedserviceslink.com's CEO Susie West, about how the e-invoicing landscape is quickly evolving with the increased interaction of e-inHow to successfully serve multiple countries and cultureshttp://www.blogtalkradio.com/sslradio/2011/08/26/how-to-successfully-serve-multiple-countries-and-culturesBusinesshttp://www.blogtalkradio.com/sslradio/2011/08/26/how-to-successfully-serve-multiple-countries-and-cultures/#commentshttp://www.blogtalkradio.com/sslradio/2011/08/26/how-to-successfully-serve-multiple-countries-and-culturesFri, 26 Aug 2011 13:30:00 GMTHow to successfully serve multiple countries and cultures In this show we talk to John Dickens, Shared Services Centre Manager at NEC Europe, about how he is centralising the finance operating environment at the IT network integration company. Serving nine countries across Europe, he shares his advice and experiences on how to deliver a successful service to multiple locations. 00:14:00SSL Radionoshared services,interview,John Dickens,NEC Europe,sharedserviceslinkIn this show we talk to John Dickens, Shared Services Centre Manager at NEC Europe, about how he is centralising the finance operating environment at the IT neHow to leverage location for your shared service centre http://www.blogtalkradio.com/sslradio/2011/08/16/how-to-leverage-location-for-your-shared-service-centreBusinesshttp://www.blogtalkradio.com/sslradio/2011/08/16/how-to-leverage-location-for-your-shared-service-centre/#commentshttp://www.blogtalkradio.com/sslradio/2011/08/16/how-to-leverage-location-for-your-shared-service-centreTue, 16 Aug 2011 13:30:00 GMTHow to leverage location for your shared service centre Deciding where to locate a new shared services centre is a critical step for companies pursuing the benefits of centralisation. Sandra Higgison talks to Douglas Clark, Director at Location Connections, to find out how organisations should evaluate their options and current trends in location choices. 00:15:00SSL Radionointerview,shared services,Douglas Clark,location,EuropeDeciding where to locate a new shared services centre is a critical step for companies pursuing the benefits of centralisation. Sandra Higgison talks to DouglBetter decision-making with master data management in SAPhttp://www.blogtalkradio.com/sslradio/2011/07/29/better-decision-making-with-master-data-management-in-sapBusinesshttp://www.blogtalkradio.com/sslradio/2011/07/29/better-decision-making-with-master-data-management-in-sap/#commentshttp://www.blogtalkradio.com/sslradio/2011/07/29/better-decision-making-with-master-data-management-in-sapFri, 29 Jul 2011 13:30:00 GMTBetter decision-making with master data management in SAP This week, Peter Palm, Information Manager for Control Accounting at Akzo Nobel shares his views on how effective master-data management can contribute to improved decision making for all leaders in your financial operations including the CFO. Peter reveals tips for overcoming challenges in a shared SAP system environment and explains what advanced master-data management looks like relative to a more traditional approach. 00:16:00SSL Radionomaster data,SAP,decision-making,CFO,information managerThis week, Peter Palm, Information Manager for Control Accounting at Akzo Nobel shares his views on how effective master-data management can contribute to impre-Invoicing Europe 2011: the themes and highlightshttp://www.blogtalkradio.com/sslradio/2011/07/18/e-invoicing-europe-2011-the-themes-and-highlightsBusinesshttp://www.blogtalkradio.com/sslradio/2011/07/18/e-invoicing-europe-2011-the-themes-and-highlights/#commentshttp://www.blogtalkradio.com/sslradio/2011/07/18/e-invoicing-europe-2011-the-themes-and-highlightsMon, 18 Jul 2011 14:00:00 GMTe-Invoicing Europe 2011: the themes and highlights Fresh from chairing e-Invoicing Europe 2011 last week, Susie West, CEO and Founder of sharedserviceslink.com, talks to Sandra Higgison, Content Director, about the key debating points from this thought-provoking event. 00:16:00SSL Radionoe-invoicing,P2P,conference,interview,Susie WestFresh from chairing e-Invoicing Europe 2011 last week, Susie West, CEO and Founder of sharedserviceslink.com, talks to Sandra Higgison, Content Director, aboutHow to get your e-invoicing programme off the groundhttp://www.blogtalkradio.com/sslradio/2011/07/01/how-to-get-your-e-invoicing-programme-off-the-groundBusinesshttp://www.blogtalkradio.com/sslradio/2011/07/01/how-to-get-your-e-invoicing-programme-off-the-ground/#commentshttp://www.blogtalkradio.com/sslradio/2011/07/01/how-to-get-your-e-invoicing-programme-off-the-groundFri, 01 Jul 2011 13:30:00 GMTHow to get your e-invoicing programme off the ground In this fascinating radio interview, Pete Loughlin, P2P Projects Manager at Orange Business Services shares why many finance professionals have struggled to gain the buy-in they need from their company to start an e-invoicing programme. He reveals some key secrets that can really help build you a compellling business case so you and your board are clear how an e-invoicing programme will impact your organisation. 00:17:00SSL Radionoe-invoicing,business case,P2P,buy-in,conversionsIn this fascinating radio interview, Pete Loughlin, P2P Projects Manager at Orange Business Services shares why many finance professionals have struggled to gaEstablishing a procurement-card programme that really workshttp://www.blogtalkradio.com/sslradio/2011/06/09/establishing-a-procurement-card-programme-that-really-worksBusinesshttp://www.blogtalkradio.com/sslradio/2011/06/09/establishing-a-procurement-card-programme-that-really-works/#commentshttp://www.blogtalkradio.com/sslradio/2011/06/09/establishing-a-procurement-card-programme-that-really-worksThu, 09 Jun 2011 14:00:00 GMTEstablishing a procurement-card programme that really works Buildings materials supplier Cemex has had a procurement card in place for several years. The programme aims to streamline Cemex’s procurement process, maintain control and compliance, and improve its sourcing effectiveness. Ahead of his presentation at Toning up Purchase to Pay to Attain Touchless Processing on 23rd June, Tony Power, Senior Procurement Negotiator, describes the journey so far and reveals some of his lessons learnt. 00:16:00SSL Radionoprocurement,purchasing,P2P,interview,shared servicesBuildings materials supplier Cemex has had a procurement card in place for several years. The programme aims to streamline Cemex’s procurement process, maintaiInnovation in shared serviceshttp://www.blogtalkradio.com/sslradio/2011/05/24/innovation-in-shared-servicesBusinesshttp://www.blogtalkradio.com/sslradio/2011/05/24/innovation-in-shared-services/#commentshttp://www.blogtalkradio.com/sslradio/2011/05/24/innovation-in-shared-servicesTue, 24 May 2011 14:00:00 GMTInnovation in shared services Join Susie West, CEO of sharedserviceslink.com, as she interviews shared services guru Deborah Kops on the meaning of innovation in shared services.  As Managing Principal at sourcingchange.com, Deborah will outline what innovation in shared services really looks like, how you attain it, and how you recognise and combat the limitations that stand between you and an innovative operation. 00:16:00SSL Radionoshared services,innovation,interview,finance,leaderJoin Susie West, CEO of sharedserviceslink.com, as she interviews shared services guru Deborah Kops on the meaning of innovation in shared services.  As ManagThe importance of cloud today for F&A shared serviceshttp://www.blogtalkradio.com/sslradio/2011/05/05/the-importance-of-cloud-today-for-fa-shared-servicesBusinesshttp://www.blogtalkradio.com/sslradio/2011/05/05/the-importance-of-cloud-today-for-fa-shared-services/#commentshttp://www.blogtalkradio.com/sslradio/2011/05/05/the-importance-of-cloud-today-for-fa-shared-servicesThu, 05 May 2011 14:00:00 GMTThe importance of cloud today for F&A shared servicesRichard Messik discusses the importance of cloud today for finance and accounting shared services Matthew Garrow-Fisher interviews Richard Messik, a Chartered Accountant and Owner of RFM Associates, a Cloud Computing consultancy. In this interview, Richard explains why finance’s success depends on combining forward planning, ongoing development, cost effective inter-office communication and central administration with all technology has to offer. After listening to this interview, you will have a clear idea of how cloud technology will make a difference to your finance function. 00:17:00SSL Radionocloud computing,shared services,finance,accounting,technologyRichard Messik discusses the importance of cloud today for finance and accounting shared services Matthew Garrow-Fisher interviews Richard Messik, a CharterTransforming your shared services centre's attrition rateshttp://www.blogtalkradio.com/sslradio/2011/04/21/transforming-your-shared-services-centres-attrition-ratesBusinesshttp://www.blogtalkradio.com/sslradio/2011/04/21/transforming-your-shared-services-centres-attrition-rates/#commentshttp://www.blogtalkradio.com/sslradio/2011/04/21/transforming-your-shared-services-centres-attrition-ratesThu, 21 Apr 2011 14:00:00 GMTTransforming your shared services centre's attrition ratesJames Nelson, Director of the European Shared Service Centre at Nalco, a sustainability services company, has transformed attrition rates at his centre in Budapest from almost 50% (below average) to just 10% (upper quartile). Sandra Higgison, Content Director at sharedserviceslink.com, will ask him to reveal how he has brought about these changes and how Nalco is keeping its shared services’ talent and expertise.00:16:00SSL Radionoshared services,talent management,benchmarking,interview,attrition rateJames Nelson, Director of the European Shared Service Centre at Nalco, a sustainability services company, has transformed attrition rates at his centre in BudapThe importance of shared services in the public sector in 2011http://www.blogtalkradio.com/sslradio/2011/04/07/the-importance-of-shared-services-in-the-public-sector-in-2011Businesshttp://www.blogtalkradio.com/sslradio/2011/04/07/the-importance-of-shared-services-in-the-public-sector-in-2011/#commentshttp://www.blogtalkradio.com/sslradio/2011/04/07/the-importance-of-shared-services-in-the-public-sector-in-2011Thu, 07 Apr 2011 14:00:00 GMTThe importance of shared services in the public sector in 2011In an age of austerity, the public sector has been significantly hit with huge demands to cut costs whilst maintaining key services. On this week's show, Matthew Garrow-Fisher interviews Adrian Stockbridge from Surrey County Council about how shared services are helping public authorities, what to do if you are already a mature SSO and what key things you need to do to get shared services off the ground quickly.00:17:00SSL Radionopublic sector,councils,government,shared services,lean six sigmaIn an age of austerity, the public sector has been significantly hit with huge demands to cut costs whilst maintaining key services. On this week's show, MattheThe importance of having one global purchase-to-pay processhttp://www.blogtalkradio.com/sslradio/2011/03/24/the-importance-of-having-one-global-purchase-to-pay-processBusinesshttp://www.blogtalkradio.com/sslradio/2011/03/24/the-importance-of-having-one-global-purchase-to-pay-process/#commentshttp://www.blogtalkradio.com/sslradio/2011/03/24/the-importance-of-having-one-global-purchase-to-pay-processThu, 24 Mar 2011 15:00:00 GMTThe importance of having one global purchase-to-pay processIn this radio show, Matthew Garrow-Fisher interviews Keith Miller from Ericsson about why establishing one global P2P process is not only essential for touchless processing, it also can greatly help to comply with Sarbanes-Oxley globally. Join this radio show to hear insight from a leader of a truly end-to-end global purchase-to-pay process. Keith will be presenting in our Toning Up Purchase to Pay to Attain Touchless Processing conference in London. More information on http://www.sharedserviceslink.com/p2pconference00:17:00SSL Radionopurchase to pay,P2P,touchless,Sarbanes-Oxley,EricssonIn this radio show, Matthew Garrow-Fisher interviews Keith Miller from Ericsson about why establishing one global P2P process is not only essential for touchlesPeter Moller discusses shared services in 2011http://www.blogtalkradio.com/sslradio/2011/03/10/shared-services-in-2011Businesshttp://www.blogtalkradio.com/sslradio/2011/03/10/shared-services-in-2011/#commentshttp://www.blogtalkradio.com/sslradio/2011/03/10/shared-services-in-2011Thu, 10 Mar 2011 15:00:00 GMTPeter Moller discusses shared services in 2011This week we interview Peter Moller. Peter leads the European Shared Services Team at Deloitte and will talk to us about the key issues facing finance shared services organisations in 2011.00:16:00SSL Radionoshared services,finance,process excellence,centre of excellence,futureThis week we interview Peter Moller. Peter leads the European Shared Services Team at Deloitte and will talk to us about the key issues facing finance shared sePhilip Whelan talks on the increasing adoption of centres of excellencehttp://www.blogtalkradio.com/sslradio/2011/02/24/philip-whelan-talks-on-the-increasing-adoption-of-centres-of-excellenceBusinesshttp://www.blogtalkradio.com/sslradio/2011/02/24/philip-whelan-talks-on-the-increasing-adoption-of-centres-of-excellence/#commentshttp://www.blogtalkradio.com/sslradio/2011/02/24/philip-whelan-talks-on-the-increasing-adoption-of-centres-of-excellenceThu, 24 Feb 2011 15:00:00 GMTPhilip Whelan talks on the increasing adoption of centres of excellenceSusie West interviews BP Shared Services Director Philip Whelan on the increasing adoption of centres of excellence (CofE). Relatively unknown as a concept five years ago, CofEs are becoming integral to a shared services strategy. This interview seeks to find out why. 00:15:00SSL Radionosharedservices,sharedserviceslink,Philip Whelan,Accounts Payable,Finance and AccountingSusie West interviews BP Shared Services Director Philip Whelan on the increasing adoption of centres of excellence (CofE). Relatively unknown as a concept fiveSuccessful change management for shared services: an interview with John Hall, DSM Business Supporthttp://www.blogtalkradio.com/sslradio/2011/02/10/successful-stakeholder-buy-in-for-shared-services-an-interview-with-john-hall-dsm-business-supportBusinesshttp://www.blogtalkradio.com/sslradio/2011/02/10/successful-stakeholder-buy-in-for-shared-services-an-interview-with-john-hall-dsm-business-support/#commentshttp://www.blogtalkradio.com/sslradio/2011/02/10/successful-stakeholder-buy-in-for-shared-services-an-interview-with-john-hall-dsm-business-supportThu, 10 Feb 2011 15:00:00 GMTSuccessful change management for shared services: an interview with John Hall, DSM Business SupportA major element of any shared services initiative is the need to manage change while maintaining stakeholder buy in. John Hall, Senior Vice President at DSM Business Support, talks to sharedserviceslink.com about his experiences in leading shared services across a range of sectors and functions. Join us at 15:00GMT and learn how to deliver change that sticks.00:15:00SSL Radionoshared services,change management,DSM Business Support,John Hall,sharedserviceslinkA major element of any shared services initiative is the need to manage change while maintaining stakeholder buy in. John Hall, Senior Vice President at DSM BusUpdate: Future finance and the role of shared services with Susie West, CEO, sharedserviceslink.comhttp://www.blogtalkradio.com/sslradio/2011/01/27/the-importance-of-centres-of-excellence-to-your-fiBusinesshttp://www.blogtalkradio.com/sslradio/2011/01/27/the-importance-of-centres-of-excellence-to-your-fi/#commentshttp://www.blogtalkradio.com/sslradio/2011/01/27/the-importance-of-centres-of-excellence-to-your-fiThu, 27 Jan 2011 15:00:00 GMTUpdate: Future finance and the role of shared services with Susie West, CEO, sharedserviceslink.comDue to unforeseen circumstances, Philip Whelan, Managing Director of BP’s Business Service Centre is unable to join us for today's show but he will be discussing Centres of Excellence (CoE) on a later show. Instead, Susie West, CEO of sharedserviceslink.com will be interviewed by Matthew Garrow-Fisher, Head of Research at sharedserviceslink.com to discuss what future finance looks like and how shared services will play a role in this. So tune in today at 3pm for the show!00:16:00SSL Radionoshared services,sharedserviceslink,Philip Whelan,Excellence,QualityDue to unforeseen circumstances, Philip Whelan, Managing Director of BP’s Business Service Centre is unable to join us for today's show but he will be discussinAre you a leader? A conversation with Dan Foleyhttp://www.blogtalkradio.com/sslradio/2011/01/13/are-you-a-leader-a-conversation-with-dan-foleyManagementhttp://www.blogtalkradio.com/sslradio/2011/01/13/are-you-a-leader-a-conversation-with-dan-foley/#commentshttp://www.blogtalkradio.com/sslradio/2011/01/13/are-you-a-leader-a-conversation-with-dan-foleyThu, 13 Jan 2011 15:00:00 GMTAre you a leader? A conversation with Dan FoleyWhat makes a great leader and do you qualify? Why is leadership so much more of an issue in 2011 and why should you be focusing on developing your own skills? Susie West, CEO of sharedserviceslink.com, talks to Dan Foley, Shared Services Director at Premier Foods about the secret ingredients for compelling leadership and why pressure has increased for leaders in shared services to offer inspiration. Tune in for this 15 minute programme.00:16:00SSL RadionoShared services,Leadership,Dan Foley,Premier Foods,InterviewWhat makes a great leader and do you qualify? Why is leadership so much more of an issue in 2011 and why should you be focusing on developing your own skills?Why should you consider using a centres of excellence model in your finance operation?http://www.blogtalkradio.com/sslradio/2009/12/03/why-should-you-consider-using-a-centres-of-excelleBusinesshttp://www.blogtalkradio.com/sslradio/2009/12/03/why-should-you-consider-using-a-centres-of-excelle/#commentshttp://www.blogtalkradio.com/sslradio/2009/12/03/why-should-you-consider-using-a-centres-of-excelleThu, 03 Dec 2009 16:00:00 GMTWhy should you consider using a centres of excellence model in your finance operation?In this podcast, Susie West, CEO of sharedserviceslink.com speaks with Petra Williams, Emerging Markets Controller of Cisco Systems about options to explore when looking to support agility and scalability in your business. Petra will discuss the suitability of using a centres of excellence model and outsourcing in the current climate and key benefits Cisco have already derived from this emerging shared services trend.00:30:00SSL Radionocentres of excellence,agility,scalability,outsourcing,shared servicesIn this podcast, Susie West, CEO of sharedserviceslink.com speaks with Petra Williams, Emerging Markets Controller of Cisco Systems about options to explore whe