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The Social Nerdia Show!#33 - giffgaff Head of Experience Robbie Hearn

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Interview with Robbie Hearn, the Head of Member Experience for giffgaff, a new people-powered UK MVNO. Prior to joining giffgaff Robbie was Head of Retention for Be Broadband, a subsiduary of O2/Telefonica with a strong focus on online support and community engagement. Robbie also spent 5 years working in Australia in a variety of marketing roles for Telstra.

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