What customers want more than anything these days are businesses who are easy to do business with. They want information, access and service or they won't come back. People are still cost conscious for the most part but they will pay for an exceptional experience with merchants or businesses that offer real value.
So are you easy to do business with? Join Steve Smith and Ken Rubin this week and learn what customers value most and how to determine if you are making your best effort to provide it.
On this show, Steve and Ken will talk about important business practices like customer service, personnel, online presence and systems that are necessary to insure you are easy to do business with.
Listen in and get insights that your competition is not paying attention to!
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