Join us as we talk with Paul Szablowski, the Senior Vice President of Communications and Image at Texas Health Resources, about “Creating a Fascinating Patient Experience.” Paul contends that treating patients should not be limited to prescribing medication and ordering tests. Instead, hospitals should re-examine the entire patient environment starting from the minute patients walk through the door, including lighting in the building and the type of questions that are asked. All these items are important as healthcare organizations find new and exciting ways to engage patients and shift towards value-based, holistic care.
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