Chirp, chirp! Optima Health is piloting a new customer service tool via Twitter. Now Sentara employees and their families that have Optima Health insurance can connect with the member services department through a new account in Twitter called @AskOptimaHealth. Guests Becky Lawson, Corporate Communications Consultant for Sentara and Optima Health, along with Tamara Mears, Sentara’s Benefits Manager, will be on hand to tell you all about it.
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